IPad iOS update problem

When I try to update my iPad iOS to v4.2 I get a message saying,
"iTunes could not back up the iPad because the backup could not be saved on the computer"

What has worked for some others has been to delete the existing backup file. You can delete it from iTunes>Preferences>Device Tab. However, as insurance, I would make a copy of the file before deleting it. You can find the location of the backup file here:
http://support.apple.com/kb/HT4079

Similar Messages

  • How far dose the first generation's iPad iOS  updates go?

    I cannot download  some of the new apps because my iPad has to have the latest iOS.
    When I go to download the latest iOS it states that I have the latest version.
    So , my question is : How far dose the first generation's iPad iOS  updates go?
    How can I upgrade to the very latest iOS?
    I also get knocked off from websites a lot.
    Thanks in Advance.

    5.1.1.
    (103242)

  • HT4623 iPad software update problem....help!!

    My iPad does not have a "software update" icon in the General Settings.  So, how do I accomplish a software update?

    Use your computer and iTunes:
    See the chart below to determine whether you can upgrade your device and what you can upgrade to.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • IOS updating problems

    My iPad mini retina display wifi+cellular 32 GB having a updating problems since from buy. I tried to update it several times but after starting it shows an error occurring. It has installed version 7.1.1(11D201). So what can I do. Weather it has some hardware problems or else something wrong with it

    Hey Dr. Ghorai,
    Thanks for the question. After reviewing your post, it sounds like you are getting an error when you are trying to update the iOS. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    Resolve iOS update and restore errors in iTunes
    If you can't update or restore your iPhone, iPad, or iPod touch
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Original IPad iOS update

    Does anyone know if/when they are planning an iOS update beyond 5.1.1 for original iPad. I have both iPad and iPad air, would like to continue to use both, but AppStore is severely limited for under 6.0

    Hi,
    Put simply, the original iPad (and all non-updated iOS devices) probably don't have the power to use the new operating system (e.g. iOS 7). They probably won't be planning it, as it has been over a year, but I hate to say the rules state you cannot speculate on Apple policies or decisions.
    Hope this helps!

  • IOS Update Problem

    I just got the latest IOS update and I can't get through the Terms & Conditions page. There is an agree button, but when I press it (and the subsequent confirmation box button) nothing happens. I'm not sure what to do because now I can't use my phone.

    Hi Durgroth1030,
    Thanks for visiting Apple Support Communities.
    If you can't get past the Terms and Conditions page after upgrading, first try restarting or resetting your iPhone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    You may also need to set Safari to accept cookies, as mentioned in the iPhone user guide:
    Control cookies. Go to Settings > Safari > Accept Cookies.
    Best Regards,
    Jeremy

  • IPAD 1 IOS Update Problem

    Hallo,
    i have a Problem with updateing to IOS 4.3.2. The Download starts and approx the half of the Download (296 MB) I get the Error -3259).
    I have had checked the firewall, turned off the firewall but still the same result. Tried only Download same result.
    When I download the IOS4.3.2 for my Iphone 3GS ist works well and without any Problem. Same PC, same iTunes, Firewall on.
    The same Error occours during the Update vom 4.3.1 to 4.3.2. But there I have had downloaded the IOS from an alternative Server and it works.
    Is it possible to download only the the IOS over http or ftp ?

    What apps that you can download will depend upon whether they are compatible with iOS 5.1.1, or whether the developer has an older compatible version of their app available.
    If the apps are free then you could try downloading the current version on your computer's iTunes so that the app is in your purchase history. Then on your iPad go to the Purchased tab in the App Store app and see if you can download an older compatible version of it. That won't work with all apps - it's the developer's decision as to whether they have older versions available : http://support.apple.com/kb/HT5919
    Or have you already bought/downloaded the app and still have a compatible version on your computer's iTunes that you can sync to your iPad ?

  • HT4623 Ios update problem....

    I try to update my ipad2 ios 5.0.1 to newer version 5.1.1 but always end with failed message.  Try several times, still the same. Pls help.

    Make sure your iPad has at least 50% ( which I think is how much battery it says) or it can't update.
    I don't think that is you problem but just to be sure.

  • IPhone 4s new IOS update problem. Itunes not reading phone anymore. Help!

    I decided to update my IPhone, since I had the time. Thankfully, I did a back up before doing so. I hit "update" and my phone worked normally through it, until it said "Waiting on IPhone" for quite a few minutes. The screen of my phone also has the Itunes logo with the charge cable (not the USB side). Thinking the phone was saying it wasn't connected anymore (like something was wrong with my cable) and thats why it was taking so long, I unplugged it and plugged it back in. Bad move on my part, as now Itunes will not read my phone, and my phone no longer works properly. It is stuck on the screen I described. I have reset the phone, my computer, and changed cables to no avail. Is there any way to fix this? Or do I need to make an appointment with the Genius Bar?

    Hey Ogie35,
    I have two articles for you that might help you troubleshoot this issue. First, this article is useful if you are connecting to the Bluetooth device for the first time:
    Get help connecting your iPhone or iPad to a Bluetooth accessory
    http://support.apple.com/kb/ht6473
    Next is an article about basic troubleshooting steps for Bluetooth:
    iOS: Troubleshooting Bluetooth connections
    http://support.apple.com/kb/TS4562
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • IPad Air update problem!!!

    Hi. I have new iPad Air 16Gb. I pressed check for Updates. While updating, now I see Black screen with Apple logo and white line with 0% indicating. One hour no change!!! What should I do?

    First, be sure your iPad is plugged into the charger that came with it. Then you can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
    Try again to see if the problem persists.

  • Ipad 2 update problem

    Installed new IOS 8.3 update yesterday..And it has messed with my Dungeon Hunter 4 gameplay ! The screen is only half visible..and have lost my recent progress in the game..I'm a high level gamer in DH4..and very annoyed and frustrated i cant recover where i last finish playing !
    Tried everything..restore etc..
    I do hope someone can help me..

    Hi  Lola, I feel for you as it has happened to me as well. I was building a Sentinel character, she was just the best. But i too made the mistake of updating the OS to 8.3.
    It serves me right for breaking my golden rule "if it aint broke, don't fix it!" Lets hope there is an update coming out that addresses the problem. Till then i will start exploring DH5.
    rabiD...

  • HT5262 IPad IOS Updates?

    I have an IPad and IPhone 4S.  My IPad has IOS5.1.1 on it.  My Iphone has IOS6.1 on it.  I can't figure out how to upgrade my IOS for my IPAD even though my IPAD says that I have the latest IOS on it.  Some of my apps on the IPad won't update because my IOS hasn't been upgraded.  Anyone know what I might be doing wrong?

    Is sound like you have a first generation iPad, in which case it is up to date. The original iPad doesn't support iOS 6.

  • Iphone/Ipad/ipod update problems

    Ever since I bought my first Ipod about 6 years ago I have had trouble updating also with my Ipad and two 3gs phones . Whenever I try to update them they always get stuck in recovery mode and an error 1604 comes up which means that their is something that apple doesnt like about my usb connection so I then spend the next few nights trouble shooting and retrying until all of a sudden it works.
    All my other phones Ive had all updated perfectly through the same usbs, Samsung,Motorola.
    So today I got an Iphone 5 (the wifes choice not mine) and got home and plugged it in to sync contacts etc and got the "update for your device available" notification. Foolishly I clicked on update and have now spent the last 5 or so hours with a phone in recovery mode trying all the usual things I do to get it to work including updating to latest I tunes which seems to freeze up almost as much as the phone, but thats another issue.
    Ive tried different usb ports and the one thing that worked on my other devices which was to wait until the restore had begun and then kill Itunes with the task manager then restart Itunes then sometimes the update would complete.
    I also had error message 2002 at one stage.
    So I went to my neighbours house across the road and after 2 hours of restoring I got "error message 1" which I havent seen before .
    So how do I fix this problem? Do I have to go to an apple store every time i want to update? Do I buy a new computer and hope that the usb configuration is one that apple products might work with or do I take the phone back and get a Droid???
    Thanks for your help.
    Ps. Sorry about the long-winded question/rant.

    So I just gave it one last try.This time I waited for the restore to begin, then I killed itunes with the task manager and unplugged the phone at the phone  not the usb end. Then I plugged the  phone back in then restarted itunes and did the restore and hey presto it worked.
    Still alot of ballsing around for something that should be easy.
    Just gave myself 10 points , now I feel all warm and fuzzy.

  • 2 gen iPod touch ios update problem

    my ipod touch doesn't update to 4.1 because when I try to update it says that the ipod update server is temporarly unavaliable and I tried like for a month now to update and it doesn't. what's the problem?

    It appears you have a first generation (1G) iPod.. Those can only go to iOS 3.1.3. To identify yours see:
    Identifying iPod models

  • Ipad ios update is hanging

    I am updating an ipad mini to ios8.1.3 via wifi. The install is locked at about 90%.  What can I do at this point?

    You can try to restart the iPad and see if that helps it continue or start over.  If not, hook it up to a computer with iTunes to update.
    Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support

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