IPad will not open emails

My Ipad with latest update will not open email using Xfinity/Comcast App.  I can open emIls using my old Dell laptop. Comcast says this is an Apple problem and will not offer any assistance.

Try a reset: hold down the home button along with the power button until you see the Apple, then let go.

Similar Messages

  • IPad will not open email attachments using webmail ?

    Hi We own a iPad 3, OS5.1.1 ( the iPad belongs to my wife ) therefore she has her own account set up using the iPad's email programme ( I do not have my email account on this iPad as we want to keep our accounts seperate)  When I login to my email account using my webmail I can not open any attachement wheather it be pdf.doc,txt ext etc ? when I select the document ( attachment ) nothing happens - if my wife has any pdf's attached to her emails using the iPad's email programme they open without any problems ? I have spoken to my email provider as a webmail programme should be able to open attachments connected with an email - but they are not at all helpful they are suggesting that the problem is with the iPad which I am not at all convinced by unless I am advised other wise by anybody with a technical experience of this problem. We have 3rd party apps such as PDF Reader and also iBooks which can read ePub files - can any body help with this - I am not talking about downloading files here, I am simply talking about the capacity to just open and read an attachment which I can not do with our iPad - we have plenty of memory and drive space, therefore I think it is a bug which might be due to a combination of the webmail programme and the iPad not working with each other - or simply something that is not apparent to me Any help would be much appreciated Many Thanks Mavis

    I had the same problem.
    A colleage sent an email from an ipad with a pdf attachment (via FileApp Pro) and while the email arrived OK and the Inbox shows an attachment there is nowhere to click and open the document from.
    The name of the pdf is listed in the detail of the message but there is no icon within the message to open it with. 
    The first page of the pdf file was shown within the message too.
    The trick was to click and hold somewhere within the first page (displayed in the email).
    This prompts the "Open in ..." popup from which you can open your preferred pdf reader to see the whole document.
    Hope this helps.

  • Ipad will not display email content

    ipad will not display email content just 2 lines

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Or ... Quit the mail app completely and relaunch mai. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Launch the mail app.

  • TS1741 my ipad will not open any of my apps

    my ipad will not open any of my apps.

    First thing to try is a reboot of your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPad restart. See if that fixes your problem.

  • My Ipad will not open, the apple remains solid

    My iPad will not open to the apps. I have reset it and the only thing that happens is the Appel appears and then it stays. Any ideas on how to get beyond this point?

    Have you rebooted:  Press and hold BOTH the power and home buttons at the SAME time for about 10 seconds (ignore the red slider) until the Apple Logo appears, then let go of both buttons and your iPad will [hopefully] restart.

  • My ipad will not open the app store...any suggestions?

    My ipad will not open the app store...I have turned it off and back on and it still just says loading and does nothing.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Ipad will not open any downloaded apps

    My ipad will not open any apps that I downloaded. How do I fix this?

    If they are crashing - try downloading another app - any free app is fine.
    If they will not open at all when you tap on the icons - try restarting or resetting the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • HT2523 My TextEdit will not open email attachments ending docx. How can I remedy this?

    My TextEdit will not open email attachments ending docx. How can I remedy this?

    No, TextEdit cannot read those. You will need to convert them to .doc files first:
    Mac users using Word 2004 who receive a Word 2008 for Mac, (or Word 2007 for Windows) document, will not be able to read this without having the Open XML Converter installed, which can be downloaded from Microsoft.
    Go to this page:
    http://www.microsoft.com/mac/downloads.mspx
    and click on the right under Most Popular, 'Open XML File Format Converter for Mac 1.0.2'
    This opens a window at the bottom of the page. Scroll that to the bottom and click on English.dmg, and it will download for you as a disk image, which can be installed in the usual way.
    After installation you can open and read .xml formatted Word 2008 documents in Word 2004.
    Update: This link  http://support.microsoft.com/kb/976831  takes you to a newer version 1.1.3 (released Nov 10, 2009).

  • My video app that is preloaded on the IPAD will not open. all I can see is a blank screen. Does anyone have any suggestions on how I can fix it?

    My video app that is preloaded on the IPAD will not open. all I can see is a blank screen. Does anyone have any suggestions on how I can fix it?

    The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
    *[[/questions/918127]]
    *[[/questions/918028]]

  • My iPad will not send emails, what am I doing wrong?

    My iPad will not send emails, can anyone help me?

    Click "Mail, Contacts & Calendars" on the left here:
    http://www.apple.com/support/ipad/

  • My iPad will not send emails, even though all the settings seem correct.  But it receives them OK.

    My iPad will not send emails, even though all the settings seem correct.

    Patricia,
    When you say seem correct, have you checked in Settings > Mail, Contacts, Calendars > Account name > Outgoing Mail Server, SMTP and the outgoing server name is correct, then > Primary Server name is correct >  Host Name, User Name, redo the Password, Use SSL is OFF or ON according to your provider, may just try it both ways, Server Port, often 25 is the best to use.

  • Fox will not open email links from thunderbird

    just installed 4.0 beta 3 and it will not open email links . have ubuntu 10.04 installed with thunderbird 3.0.6

    sudo mv /usr/bin/firefox /usr/bin/firefox_old; sudo ln -s /usr/bin/firefox-4.0 /usr/bin/firefox
    installed this in terminal and it works now.

  • HT1414 my Ipad will not open. All I have is a black screen.  HELP!

    My IPAD will not open. All I have is a blank screen.   HELP!

    Try a reset: hold down the home button along with the power button until you see the Apple, then let go

  • TS1567 my ipad will not open after ios7 installed

    my ipad will not open after ios7 installed

    kerry236 wrote:
    ipad dissabled
    Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/ht4097
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766
    NOTE:
    Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
    iTunes free download from www.itunes.com/download

  • Safari on my iPad will not open, it will come up but will not let me type or display other than blank page.

    Safari on my IPad 4 will not open. It will come up but is blank and will not let me type a search or navigate anywhere.

    Also close all apps in the multi-task window
    1.Double-click the Home button.
    2. Swipe the app's preview up to close it.
    3. Preview will fly off the screen.

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