Iphone 3.1 upgrade failed, unable to restore my iphone, Apple has no clue !
I never expected that from Apple. Tried upgrading my 3G to 3.1, upgrade failed, started restoring, but restore failed as well giving me error 1002 and USB and itunes logo. Opened ticket with Apple support, they had no clue, referred me to apple store, where they tried to restore it back twice, but in vain. Phone being out of warranty, they gave me no option but to pay $200 bucks to replace with new phone. I DONT deserve this from apple. I am not going accept no for an answer from apple.
This is breaking the trust!
I finally got through to my carrier 3s support and the news is not good. Apparently 3.1 is not backward compatible and will not restore to previous versions. If tomorrow I am not successful at trying to restore the phone to the current 3.1 release on 3's machines, the phone will stay dead and be replaced.
After being an apple customer for just over a month now, I am already sorry for leaving Nokia's faithful service and buying this friggan overcharged toy! Even with 3.0.1 I had sync trouble, sluggish performance and bad reception!
So please, what is the response from Apple as to why their firmware upgrade is bricking so many of their phones? Surely, it can't be just server problems! Anyone?
Similar Messages
-
I am Unable to restore my iPhone 4 which is in recorvery mode and update to iOS 5.0.1, it seems it is unable to prepare iPhone for restore??.... please help
See Here...
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
I am unable to restore my iPhone 4 from recover mode for almost a week now.
I am unable to restore my iPhone 4. It is in recovery mode and shows the connect to itunes screen. Itunes gives me many error messages, one saying "The iPhone software update server could not be contacted. The network connection could not be established." and I do not understand if it is referring to my internet or a Network on the phone. My internet connection is fine and the phone does not have service on it since I havent gotten it to work for the last week. I have also tried multiple computers to try to restore it and recover images, but nothing has worked. Please help me!
See Here...
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
my 4 digit password is not being recognized on my phone AND i am unable to restore my iphone on my old PC, can an apple store restore my phone and unlock it?
Contact Apple's Customer Support - in the US, (800) 767-2775 to find out. But they will most likely tell you what you already know...it needs to be restored against the computer is was last linked with.
-
I had an PC crash while backing-up my iPhone4, before installing iOs7.
Now I am unable to restore the iPhone.
Can anyone please help me!
Arjen RonhaarHey Arjen Ronhaar,
Thanks for the question. I understand you are experiencing issues updating your iPhone to iOS 7. If you have not already done so, you may want to restart or reset the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your iPhone in recovery mode with iTunes:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I have the latest iTunes 12.1.2.27. However, I am unable to restore my iphone4s. iTunes was able to detect an iPhone in recovery mode.
The error is something like "Unable to restore the iphone. Make sure you have the latest iTunes and try again." This is the latest version that exists currently.
I am using MAC OS X 10.7.5.
Please advise.
I have tried all the steps in the apple support.There is nothing to backup.
If the device is showing the Connect to iTunes screen, there is nothing on the device to backup.
The first step in the update process is a backup... restore the device using that backup and try again. -
i am unable to restore my iphone 4s " screen showing USB cable arrow showing to connect to iTunes" when i connect to itunes it after asking restore (step 3 without going to step 4) starts updating itunes with no effect to screen which is still showing usb and itunes symbols
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
i am unable to restore my iPhone 4 as it is showing different errors . i have already downloaded it 3 times and every time an error appears.PLEASE HELP
1234godf wrote:
Now the errors are not appearing but my iPhone gets disconnected after every 15 minutes . So what do to ???
Unable to Update or Restore..?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743 -
HT1414 i am unable to restore my iphone 4 ?
i am unable to restore my iphone 4 ?
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
I am unable to restore my IPhone from a previous back up as the password appears to be incorrect, how can I access a previously stored back up?
Use the correct password. If you don't know it there is no way to bypass it.
-
Hi Guys i have come accross a situation that i am not able to update the iphone from 3.0 to 3.1 get error unable to restore the Iphone tried to restore under the recovery mode dose not help all the time it comes up with freeking unknown error 3014.
if u have any kind of recon mail me at [email protected]Hi,
This article: http://support.apple.com/kb/TS1275 provides general tips that will resolve most update and restore issues.
Also, this thread: http://discussions.apple.com/thread.jspa?threadID=2104432 discusses that specific message and provides a work around.
-Jason -
Unable to restore my iphone 5s gets a 4005 message
I am unable to restore my iphone 5s the message Im getting a 4005 error message please help
If you haven't already done so then try the troubleshooting on this page : iOS: Restore errors 4005, 4013, and 4014.
-
When performing the new iPhone(IOS6) update I received an error message - iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes. Will I lose everything if it goes back to factory settings. Right now my phone wont do anything. It is just showing a cable, an arrow and the iTunes logo.
If you restore from backup.
You should have made sure that everything was on your computer bef ore updating anyway. Did you fail to do that?
All pics taken with iphone should be imported to your computer regularly as you would with any digital camera, most especially before any update/restore/etc. Did you fail to do that? -
I'm installing the new OS and iPhone is asking for a password to "restore" my iPhone, but I've never used a password for the phone and don't know what it is! Can anyone help??
You selected Encrypt iPhone Backups in iTunes. Then you entered a password.
It would be that specific password it is asking for.
See here:
https://discussions.apple.com/thread/3284065?start=0&tstart=0 -
I tried to reset my settings in my iPhone 4 and now it won't restore my iPhone. I tried connecting it to iTunes and it won't work. How can I fix this?
Did you try to connect in recovery mode, explained in this article?
iOS: Recovery mode
Maybe you are looking for
-
How can I get ALL voice mail recordings off my number?
We use RingCentral to get simultaneous ring between our home and Verizon cell phone. But what was happening, was that the voice mail on my Verizon cell would pick up before I could get to the home phone, then no one would be there. We were losing cli
-
Want to set Min Max for a material for PD MRP type
Hi, I know Maximum stock level field in Material master MRP 2 view ? but where do i maintain minimum stock level? not procured? My client wants to set up his inventory with Min Max levels using MRP PD? Thanks and Apprecaites help. Regards, Siva
-
How to find in R/3 System, which FI document is from which external system?
Hi Moderator/ FICO Experts, How to find in R/3 System, which FI document is from which external system? In case of different Non-SAP external Systems posting the data to one R/3 System. Thanks Chandra
-
Logic not opening 64-bit 48khz audio files.
I recently tracked drums at a studio thatuses Cakewalk Sonar 6. The audio files are consolidated (into 16 54 minute strips) and on my hard drive now, but Logic will not open them for some reason. I have my Mac and Logic in 64-bit mode. When I try to
-
One day, my iPod got wet it stopped working, and i had to let it dry....After it was "dry", it started working again. But, No song will play. I have tried resetting, resoreing, and updating......I am running out of options. is there a way to fix this