Iphone 4 wont backup

when syncing my iphone 4, i get and error in itunes 'itunes cannot backup iphone because an error occured' . I've tried the right click back-up, restarting the phone and computer and everything has the latest software and updates

That actually didn't work :-( and it also won't backup to iCloud

Similar Messages

  • Iphone wont backup

    error on sync that itunes cant backup to this computer but has many times before

    Read here:
    http://support.apple.com/kb/TS2529

  • My iphone 4 wont backup to my computer. Says "Could not be save on computer." But i can backup my 3gs just fine.. Whats the story???

    My iphone 4 wont backup to my computer. Says "Could not be save on computer." But i can backup my 3gs just fine.. Whats the story???

    nlmpt1
    Re: iTunes could not back up iPhone because the backup could not be saved on the computer
    Aug 19, 2013 6:23 PM (in response to BogdaNYC)
    Did  you ever figure this out?  I followed these instructions and it  worked!  May have had something to do with the old MobileMe program  becoming obsolete.  After you click "Finder", then "Go", then hold down  "option" button, then click "library" folder, then follow folders as  listed.   I also deleted the MobileMeSyncClient folder (found in the  same location) since it is no longer in use either.
    Ruddsey
    TS2529 Re: ■iTunes could not back up iPhone because the backup could not be saved on the computer
    Sep 21, 2012 2:49 PM (in response to mohammedfromdammam)
    this works...
    You   need to delete the MobilSync backup folder.  I have a Mac.  Went to   /Library/Application Support/MobileSync/Backup and deleted the Backup   folder.
    to   find your "library" folder you need to open "finder" then go to the  top  tool bar menu and open "go" then hold down the "option" button and   "library will appear in the "finder " menu on the left hand side...   cheers

  • Have synced my iPhone numerous times and some of the memos in "Voice Memos" on my iPhone wont go over to my iTunes program on my computer. I have a folder titled "Voice Memos" on my iPhone and one of the same name on iTunes on my computer.

    I have synced my iPhone numerous times and some of the memos in "Voice Memos" on my iPhone wont go over to my iTunes program on my computer. I have a folder titled "Voice Memos" on my iPhone and one of the same name on iTunes on my computer. But after I sync I only get 6 out of the 9 voice memos on my iPhone.
    How do I get the rest (or all) of the memos from my iPhone copied to my computer?
    Albro P Michell
    [email protected]

    "I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
    Correct.  it does not magially appear in other places.  It will only be where you put it.
    "I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where  I sync everything. "
    Correct as well.  Iphone will sync with one computer at a time.  Syncing to another will erase the current content.
    You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one.

  • Why my iPhone wont let me add to conference call or hang up on a particular person?

    Why my iPhone wont let me add to conference call or hang up on a particular person?

    Hey D.j.,
    Welcome to the Apple Support Communities. The following article will go over the Conference features and will provide some help.
    iPhone: Using Conference
    http://support.apple.com/kb/ta38608
    If you continue to have issues with the Conference feature, the next step would be to reset settings or backup and restore the device and setup as new. To reset settings on the device: Settings > General > Reset All Settings
    If you need to restore your iPhone, the following article will assist with this.
    iOS: How to back up your data and set up as a new device
    http://support.apple.com/kb/HT4137
    Regards,
    -Norm G.

  • Hi there iv turned my old iphone on as my new one has gone to be repaired and i typed in the password to many times as i cant remember it and now its disabled and i have got a new laptop due to other one been broken and my iphone wont work with itunes

    hi there can anyone help me. i have gone back to my iphone as my other is in repair and i tried the passcode to many times and its now disabled and says connect to itunes however it says online that you need to connect it to the laptop you synced your phone with last however i have a new laptop and iv installed itunes and my iphone wont connect so how do i enable it so i can use it again.

    iCloud backups do not have seperate passwords, it is merely the password to the Apple ID.
    If attempting to restore via iTunes on a computer and the system prompts for a passwod to restore, there are two possible options:
    1) The user enabled backup encryption.  If so, enter the password.  There is no way to reset or remove this password.
    2) The backup is corrupt.  If the user never selected backup encryption and the backup is asking for a password, the backup is corrupt.  Delete the backup and restore as new.
    Relying on PhotoStream for storing all your pictures taken with the device is extremely unintelligent.  Old pictures roll off of PhotoStream after 30 days or 1000 pictures, whichever occurs first.

  • HT4623 My iPhone wont update to iOS 6.1.3 I receive an error message after about 6 minutes

    My iPhone wont update to iOS 6.1.3 I receive an error message after about 6 minutes

    If you're having issues doing the update directly on the phone, try using iTunes on your computer to complete the update.
    Ensure you've done a backup & imported any photos or videos from your camera roll first, just in case something goes wrong.
    ~Lyssa

  • My iphone wont connect to WI FI

    My iphone wont connect to any wireless network

    If no change after resetting network settings on the iPhone and/or after restoring the iPhone with iTunes as a new iPhone or not from the backup, the iPhone has a hardware problem. The iPhone includes a one year warranty.

  • IPHONE WONT TURN ON TODAY????

    All of a sudden today out of the blue my Iphone wont turn on?
    Anyone else ever have this problem?
    Any ideas why or what i should try?
    Help please
    Rob

    First try a reset:
    Press the sleep/wake button & home button at the same time, keep pressing until you(hopefully) see the Apple logo, then release. Ignore the slide to power off, should it appear.
    If that doesn't work:
    See if you can force the phone into recovery mode:
    Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • HT1476 my iphone wont turn on only when its pluged in and turns of and on while charging

    it wont charge

    chui32 wrote:
    my iphone wont turn on only when its pluged in and turns of and on while charging
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • Iphone wont stop syncing?, iphone wont stop syncing?

    iphone 4  wont stop syncing after os5 update  ?, iphone wont stop syncing?

    To eliminate software issues
    Reset
    Restore with backup then as new if required .
    If still no better take to an Apple Store genius bar for hardware evaluation

  • My iPhone wont let me download some apps that i have payed for on on my account; it says my iPhone is not authorized for this computer, but it is.

    My iPhone wont let me download some apps that i have payed for on on my account; it says my iPhone is not authorized for this computer, but it is.

    No, iTunes never says an iPhone is not authorized.
    This is occurring on a computer, correct?
    Is the computer authorized for the account the media or apps were acquired with?

  • My iphone wont let me download apps and is telling me to put in credit card stuff for free apps help me

    my iphone wont let me download apps and is telling me to put in credit card stuff for free apps help me

    You can create a new Apple ID without using a credit card for download free apps by following this guide: http://support.apple.com/kb/ht2534.  Follow it exactly as writtien.  Note that you have to download and try to install a free app and then create the ID.

  • IPhone wont send email from a certain mail account

    I know the settings are right, but the iPhone wont send mail from one of my mail accounts (hosted by the company i work for, which offers mail hosting as a service, and has hundreds of other iPhone users with the same account settings.)
    The progress bar that indicates "sending" zips by suspiciously quickly when I hit Send, but there is no audio confirmation. Then the email is gone - its not in my Sent Items folder, and its not in the Drafts folder and its not in my broom closet.
    From what I understand, if one SMTP server isn't available, it should default to the AT&T SMTP server, but it apparently doesn't even get that far, because the phone must think it's sent the message, or it would end up in the Drafts folder (or Outbox, I can't recall), which is what I would normally experience if I had no service at the time I was sending the message. I have two other accounts that work normally on the iPhone. Nothing has been recently changed with the SMTP server in question, which works fine with all my other devices.
    I've tried:
    • deleting the account and re-adding it manually (four times)
    • deleting the account and syncing it with my computer (three times)
    • hard resetting the iPhone
    • ensuring that the primary SMTP server for this account is, in fact, switched to "On" in Settings->Mail, Contacts, and Calendars, <mail account>-->SMTP (which brings me to another question: how do I edit this list? Is it automatically populated by the accounts in my Mail app?
    • screaming from my back porch
    Ideas?
    Email Account type: IMAP
    Authentication type: MD5 with SSL
    Port: 587
    8GB 3G iPhone, Software version 2.2.1

    One thing that might help.
    If your primary server is hosted by your company, double check the outgoing settings.
    Host Name:
    Use SSL:
    Authentication:
    Server Port:
    If it zips through your primary server without effect, try turning the primary server off and one of the secondary on.
    If connected to Edge or 3G, you can use ATT's SMTP server.
    If issue still persists, then set up a gmail or yahoo account to test with.
    Both are free email services.
    If still fails, then general troubleshooting might help.
    Here are a couple of articles from the apple support website that might help out.
    http://support.apple.com/kb/HT1737
    http://support.apple.com/kb/HT1414
    http://support.apple.com/kb/TS1275
    You might need to reset and or restore the iphone to resolve any software issues.
    Hope this helps.

  • Iphone 6 backup to iCloud not working

    Initially I had the issue where my phone was restoring from iCloud for 2 weeks and never finished. I was unable to do the upgrade to 8.1 because of this, so I canceled the restore and tried to do a backup to iCloud. I let it run (Estimating time remaining...) for a long time, like 30 minutes or something. Each time I tried this it would error off saying it couldn't finish the operation. One time it said it was going to take 2 days to complete the backup, but then it errors off as just mentioned. So I did a google search for "iPhone 6 backup to iCloud not working" and found a link to the forums for the incessant restore issue, it said to do a manual backup through iTunes, then immediately do a restore, then do the upgrade to 8.1.
    However, I still have the issue of the backup taking forever.
    Anyone encounter this issue and find a fix?
    Many thanks.

    I suggest you contact Apple Support.

  • My iPhone wont let me call or text. It says to call my service provider but it wont let me do that either. I call and it says something is blocked. I went to at

    My iPHone wont let me do anything...wat do i do?

    Try restarting your iPhone by holding down the on/off and the home buttons at the same time until you see the Apple logo. 

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