Iphone 5 - I am trying to delete message threads and once I do, I go to text someone else and it won't send. HELP? I just don't want those messages on my phone anymore.
Iphone 5 - I am trying to delete message threads and once I do, I go to text someone else and it won't send. HELP? I just don't want those messages on my phone anymore. I have tried to restart my phone but when I do, the "deleted" threads show back up on my phone. I use iOS 7.1.
Hello Makayla,
It sounds like you're deleted message threads keep coming back after you restart the devie. I recommend starting by quitting all the running apps on your phone:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes and then restore it as a new device and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling
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