Iphone 5 talking on the phone on speaker and all at once the sound goes away only way to get sound now is with headphones

talking on iphone 5, 7.1.1 version.  during conversation the sound cut off.  the phone will not ring nor will it play music unless headphones are now pluged in.

Hello bspcap
If you are having issues with sound on your iPhone, then check out the article below to resolve the issue.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Regards,
-Norm G.

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