IPhone 6 help
Please Please Please help,
I have a iPhone 6 and am looking for someone who can answer my question. My phone is on but will not give me a picture. I can tell that my phone is on because the screen is lighting up but there is just a black screen. I have tried all the ticks, holding the lock and home button, trying to restore and they all do the same thing. The computer turns the screen red then the phone resets and goes back to the empty black screen, the home button + lock button at the same time does the same thing. I have the most current OS and it just wont turn on. Is there anything I can do to fix this problem?
Hey ajparsons21,
Thanks for the question. I understand that you are experiencing issues with your iPhone 6. The following resource may provide a solution:
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/HT203039
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Thanks,
Matt M.
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