IPhone activate stuck at previous owner iCloud account. how can I bypass it?
I got a iPhone 5 online and reset it. When I update ios to 7.1 and reactivate it. apple asked for previous owner iCloud Account and password in order to activate the phone i have to enter previous owner ID and password. How can I bypass it?
Thanks
http://support.apple.com/kb/PH13695
You don't. It will have to be removed by the owner of the account that was used to lock it.
Similar Messages
-
What can I do to active my new iPhone 5s if I don't have the previous owner apple ID because I don't know him.
So the trick here is at what point are you getting stuck? You'll know whether or not you can use the device after you've restored it in iTunes. If the previous owner had not removed their iCloud account (or turned off Find My iPhone) before you do this, then the phone is forced into Activation Lock (which you'll likely see after restoring the device, upon setting it up). If this is the case, you either HAVE to contact the previous owner and have them help you type in their password or remove the phone from their iCloud account by logging into iCloud.com, or if you can provide valid proof of purchase you may be able to get support through AppleCare or an Apple Store. Otherwise, see if you can return it! Good luck!
-
If you purchased a iPhone from a previous owner who refuses to give you the Apple ID info needed to shut down find my iPhone and log your new iPhone outta their iCloud account cause they purposely reported it lost to get another can you somehow get the phone unlocked if the person that sold them it refuses to give them and Apple info to get the phone unlocked after they sold the phone said phone
If you purchased a iPhone from a previous owner who refuses to give you the Apple ID info needed to shut down find my iPhone and log your new iPhone outta their iCloud account cause they purposely reported it lost to get another can you somehow get the phone unlocked if the person that sold them it refuses to give them and Apple info to get the phone unlocked after they sold the phone said phone
-
My new iPhone was mistakenly setup with a new account diferent from theone on my iPad and MAC, iTunes and Mobile Me. I finally got Lion and moved my MobileMe to iCloud. I then found out this mistake when my iPhone was not synching with my iPad and MAC. the onloy way I can see to fix this is reset the account my iPhone iCloud if set to, but see not way to do that or any instruction to do this resetting. Does anyone know how to do this?
Go to Settings>Mail, etc.>iCloud and delete the account. Then add in a new account with the details you want.
-
i bought and iphone but i can't activate it because i don't have the previous owner icloud account and don't know either how and where to contact him so what sould i do
Find a way to contact whoever you bought it from. If you can't do that, turn it over to the police. The phone is probably stolen. There is NO WAY past the activation lock without the credentials for the Apple ID that was used to lock it.
-
i brought an iphone 4 from my local cash converters but it is locked to the previous owner"s account how do i log in to mine ???
Return it and get your money back. There is no way past the activation lock. There is a very high probability that the device is stolen.
If they won't give you your money back, turn it over to the police. -
i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa -
I have 2 icloud accounts how can i see them both on my macbook and iphone
I have 2 icloud accounts how can I see them both on my macbook and iphone?
iCloud doesn't have anything to do with texts or phone calls. Those are both tied to your phone number and SIM, not to an iCloud account.
-
my iPhone 5 has someone in Contacts that is not on my iPad or Mac even though they are all connected to my iCloud account how can I re-sycronise them?
Hello Mr Potatohead,
Thank you for the details of the issue you are experiencing with your iCloud Contacts. I recommend reviewing the sections titled "General troubleshooting," "Troubleshooting with iOS devices," and "Troubleshooting iCloud Contacts in Contacts on OS X Mountain Lion or later (or Address Book on OS X Lion)" in the following article for the issue you described:
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Why is my daughter receiving my text messages on her itouch when I send them from my iphone? We are both on icloud so how can I separate the two? Do I need another icould or apple account??
It's happening because you are using the same Apple ID for iMessage. You don't need to do anything with your iCloud account to fix this. You should create a separate Apple ID for her device to use with iMessage and FaceTime. (You can continue to share the same ID for purchasing from the iTunes and App stores if you wish; it doesn't need to be the same as the ID you use for other services.) Once you've done this, on her device go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with the new ID. Do the same thing in Settings>FaceTime.
Another caution is that if you share and iCloud account with her, any data you both sync with the account such as contacts, will be merged and the merged data will appear on both devices. If you don't want to end up with each other's contacts, calendars, etc. on your devices, you should have separate iCloud accounts to. If you want to make this change, go to Settings>iCloud on her device and tap Delete Account. (This only deletes the account from the device, not from iCloud.) When prompted about what to do with the iCloud data be sure to choose Keep On My iPod. Then set up a new iCloud account with her new ID, turn on iCloud data syncing again, and when prompted choose Merge. -
My wife and I have iPhones with 2 different iTune accounts and iCloud accounts, How can I set my Mac and iTunes up to be able to sync all as 1?.
You can't merge two iTunes accounts.
-
Some one else have singed in my iphone with his own icloud account, how can i sign out from it ?
You cannot. This is the new security feature of iOS 7, so stolen iPhones are rendered useless. Go to Apple Store or contact Apple Support for help.
-
I bought Photoshop CS6 in 2nd hand market and it was already registered in pre-owner's account how can cancel this and move to my account?
Hi Syjung,
The previous owner needs to transfer the license by filling the below form.
http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license/_jcr_content/ma in-pars/procedure_2/proc_par/step_0/step_par/download/file.res/Transfer%20of%20License%20F orm.pdf
Thanks -
Due to circumstances I have three iCloud accounts, How can I amalgamate them into one iCloud account?
No, unfortunately you cannot merge accounts or transfer any purchased content from one account to another. As I said Apple won't let you do that.
See also here: http://support.apple.com/kb/HT5622?viewlocale=en_US
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud. -
i bought this apple ipad from pawn shop and have receipt. its locked by previous owner and pawn shop had no info on previous owner to contact. how can I delete all content and start fresh so my grandson can use for college?
If it's activation locked, you can't; go back to the shop and ask for a refund.
(120778)
Maybe you are looking for
-
Add Order as a Filter to a Report
Hi Experts, Iam a Bw Report called Bonus tracking report and Iam supposed to add Order as a filter to it. How can I do that? Thanks SP
-
DML operations on Materialized view
Hi, I want to know can we perform DML operations like insert/update on a materialized view? Thanks Deepak
-
Contacts - 2 iphones 1 itunes acc. 1 icloud - sharing contacts & calendar..
i cant seem to understand this icloud stuff...my wife & i have an iphone4. macbook in the flat and we share itunes account and icloud (currently). The idea being we have the same contacts and same calendar. in the beginning that worked, but now i add
-
We've been using Contribute in our school district for over five years. Yesterday, out of the blue, we started getting reports from users about a message that "Contribute could not read the shared setting file for this website because the file has be
-
Mac Pro only gives me the option to sign in as a guest
How can I sign in? My laptopis only giving me the option to sign in as a guest.