IPhone adaptor/USB

Did anyone had a problem with the adaptor/usb cord?  My adaptor is stuck and will not come out of my laptop!!!  Never did I have this problem.  I had iPod classic, iTouch & Nano and did not have problems with the usb cord. I took my laptop to Apple store and all t anhey said was we can't help you because I have a PC and not MAC.    Mind you, the usb cord should work with PC or Mac.  They can't help me because they will be liable if my computer break.  They try pluging another usb cord in the other usb port and it almost got stuck on a different usb port.  What is going on???  Was the usb end of the adaptor redesigned too?
The usb still stuck and I end up buying another usb cord and not dare plug on my Acer laptop.  Any suggestions????
Thank you.

Do you have a very thin piece of plastic that you can use on top or bottom of the USB connector?  Use something that you can hold securely such that you don't get anything else stuck, and such that you can move the "tool" freely about until you can release the USB connector.  Some folks have had to take their laptop or notebook computer attached to their iPhone Cable into the Apple Store.  As of yesterday, or carrier did not have any replacement Lightning to USB cables, however I did receive my purchased extra cable from the Apple Store on Monday of this week.

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