IPhone App is crashing and been asking for support for 4 days with no luck, worst support ever!!
PLATFORM AND VERSION
iOS
ifood application closes as soon as it is launched.
DESCRIPTION OF PROBLEM
ifood application closes as soon as it is launched. tested it on xcode simulator locally and online, test devices directly through xcode and everything is working fine. also if it passed apple test how come it doesn't launch properly.
We have over 3000 users use the application daily this is extremely urgent , please let us know what we can do as soon as possible
STEPS TO REPRODUCE
launch application
we have contacted apple several times but with no luck! I am soooo disappointed with this kind of service ! there is no phone number to call and they baely reply to my emails! THIS IS AN EMERGENCY! our App has been down for 4 days and we are losing $$$$ every day!
I'm sorry that Apple couldn't help. The reason why is because they can't support third party applications since iFood was not created by them. They could get in huge trouble for supporting it.
It might be a glitch with that app itself. But here are some steps to narrow down the issue to the resolution.
Make sure your phone is up to date.
Make sure the app is up to date.
Try uninstalling and then reinstalling the app.
Refresh the phone pressing home and power buttons simultaneously. It won't erase your data.
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