I'm trying to set up my apple tv and have been asked for my AppleID and password. Then I'm asked for a password for my password???!!! What do I do?
I'm trying to set up my apple tv and have been asked for my apple id then my password. Then I am asked for the password for my password. What is this?
It's when I am in home share set up. I give my apple ID and password as asked, then I am prompted to provide a password for my password.
Sorry it's taken me so long to get back to you. had to go out for a few hours.
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Hello, Wyseup.
Thank you for visiting Apple Support Communities.
Most likely this email address has been attempted to be setup as an Apple ID at some point. You can reset your Apple ID password via the steps in the first article below. If you do not have access to the email account, need assistance or are not receiving the password reset link, see the second article.
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(95634) -
I have an apple id myself which my children share, i am trying to set up an apple id for my daughter but it says that the id already exists?? which it shouldnt!
I have tried taking her Mac and ipod off my devices but it still wont let me set it up!! any ideas anyone??Hello, Wyseup.
Thank you for visiting Apple Support Communities.
Most likely this email address has been attempted to be setup as an Apple ID at some point. You can reset your Apple ID password via the steps in the first article below. If you do not have access to the email account, need assistance or are not receiving the password reset link, see the second article.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
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