Iphone crash - reset with iCloud ?

Hi,
I use my iphone together with Nike Running when I run.
Last time after 12 km the phone just stopped and when I restarted it it said: Hello, welcome to your new iphone...........
I tried to restart from iCloud with WiFi and from iTunes with a cable but nothing helped.
I lost a lot of information of value.
Any advice?
Marten

That doesn't tell us anything...
I tried to restart from iCloud with WiFi and from iTunes with a cable but nothing helped.
What does this mean? What did you do and what was the result? We are not psychic.
I lost a lot of information of value.
Only if you didn't bother to back up at all.

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