IPhone Development Issue

A bit off-topic, but I cannot seem to get a reply for apple from their email support. If I am having some problems with distributing an iPhone app because I cannot log in to iTunes Connect (am a registered developer), what would be the quickest way to get support? I have emailed [email protected], dts@apple, with no luck so far.

thanks ..and im sorry i clicked in correct answer by mistake.But xcode 4.2 support only on LION and i dont wanna install LION on my MBP now since its having battery issues ..Anyways thanks

Similar Messages

  • IPhone Developer Banking/Tax Form issues:  W8BEN, GST506E and SWIFT CODE

    Hey guys,
    I am new to this entire iphone development thing and having a hard time with this whole Banking/Tax Information process. I have a few questions I'd like to ask:
    1) I cannot for the life of me see a link anywhere on iTunes Connect to fill out an SS-4 or a W8BEN. Many have done so and even Apple's FAQ includes instructions and locations of these links for the forms. The FAQ also states that the W8BEN form must be done through Apple if being completed the first time and then mailed to update. I have looked all over but could not find it. I have heard rumours on other forums that W8BEN is no longer needed. Can this be confirmed?
    Does anyone know if I am still required to fill the W8BEN form out?
    2) Regarding the GST506E form, I have filled out the Legal Name portion with my legal name (including middle name), which I use for most of my legal documents in Canada, however my paid contract has already been electronically signed with my name (without the middle name). Will this provide an issue to the entire process?
    3) Similar to the missing W8BEN form, I did not find a place to enter my SWIFT CODE when filling out the banking information. At the moment the Banking info is frozen in place for "24 hours", waiting for the tax forms to come in. Is this still necessary?
    4) Does Apple have a number I can reach them at with regards to these issues I am having? The only place I can turn to is [email protected], but these guys have not emailed me back in almost a week. I have also tried [email protected] and [email protected], no luck either.
    I apologize for the long post, but this entire process is getting too frustrating and I am hoping someone here know the answers.
    Thanks for reading my post!
    Peter

    Thanks a lot for your post! I've been worrying they did not receive my info since they did not reply in any way. We'll see once the next payments come. I think they at least should have emailed me confirmation that the message was received. The same way they work with technical requests.
    Still. Does anyone know what to do about corespondent banks info?

  • Error when activating my iPhone Developer Program membership

    Ive just paid 99 dollars for my iphone developer program, and recieved an email containing the activation code. As you probably know, youre supposed to click on this activation-code and it links you to another site. But instead of activation I recieve this error-message on this site:
    "We are unable to activate your iPhone Developer Program membership because we are unable to successfully verify your identity. Please contact us and reference Enrollment ID# XXXXXXXXXX for further assistance."
    There was no problem verifying my identity when I paid for it. How come thats an issue now?
    Since people seem to have to wait for enormous periods of time to get even the simplest questions answered by Apple regarding the Dev Program, I thought I post this here to see if someone else have come across this, and what to do about it (except for waiting indefinitely).

    Mine got activated after a few days with no need for further information from me so if you get that same message you probably don't need to worry.

  • How long does it take to be an "official iPhone Developer?"

    I decided that I wanted to be a iPhone developer a couple of days after the March announcement. So I filled out the contact information, and of course got the reply that the beta program was full.
    Fast forward to July 14th, when I got a email from the iPhone Dev folks that my application was being reviewed. It is now July 26th, and I still haven't got an answer back. Does it really take this long to even become a developer??? Can someone get turned down? If so, why? Do you have to tell Apple what you plan to develop?
    I have never had to go through such hoops to become a developer for any other platform. You just pay your money and bang there your are, if you even need that. I'm not an official OS X developer because, I really don't need pre-released software.
    Also, since all I want to do is just run my own apps on my own iPhone/touch, do you really have to get the official stamp of approval for Apple to get a 'signature"? Do you have to go through Apple to even distribute your apps, even if you may or may not sell them?
    Finally, is there anyway to get a file to your iPhone application to read outside of adding it to your application's resources, or create a socket and read it in?
    Thanks,
    edji

    I signed up to be an iPhone developer two days ago and today I have my app running on my iPhone. It takes less than a day to get signed up. BUT, you need to watch out for one thing. When I originally placed my order for the $99 SDK I seemed to have checked some tax related checkbox I shouldn't have. The order completed as expected. But 36 hours later I had no email showing the order and I wasn't accepted yet. So I logged into my account on the Apple online store and looked at my order history. Sure enough, my order had a big red flag (not literally) stating I needed to fax in some tax exemption form. What? So I called the 800 number on the bottom of the screen. Since I'm an individual this shouldn't have been required. The guy on the phone sent me over to the small business dept who took care of the issue and the next day I had all my emails showing I was in the program.
    So if you sign up these days and it takes more than a day, check your order status.
    Enjoy,
    Rick

  • HT4061 I am receiving an Activation Error and unable to get into my phone.It's asking me to register my phone in the iPhone Developer program however I'm already registered. How do I move forward?

    I am receiving an Activation Error and unable to get into my phone.It's asking me to register my phone in the iPhone Developer program however I'm already registered. How do I move forward?

    Hi, jsgladden. 
    Here is an article I would recommend when experiencing issues activating a device.  The step referring to recovery mode usually resolves the issue.
    iPhone: Troubleshooting activation issues
    http://support.apple.com/kb/TS3424
    To retrieve your data, you will need to restore from backup after processing these steps.  Here is the article that walks you through restoring from either your iCloud or iTunes backup.
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Cheers,
    Jason H.

  • The device is not registered as part of iPhone Developer Program HELP! PLEASE! I WANT IT TO WORK!! I am not part of this program, how do I fixed it?

    I'm having some big issues with my iPod touch 4g. It is new and when I want to configure it, I can't because it appears this:
    "This device is not registered as part of the iPhone Developer Program. If you are member of the Program, please register your device in the iPhone Developer Program Portal at http://developer.apple.com/iphone/"
    Please I only want it to work. I am not part of the Developer Program

    I akready tried to restore it, but I cant it marks me error. Please, help me!

  • When is Apple going to open up the iPhone Developer Program?

    I signed up for the iPhone Developer Program almost as soon as one could sign up for it. I was one of the unlucky many who got the "you are not important enough to let into the Developer Program" e-mail. That was months ago when the rumor was that they would be opening it up around the time of the WWDC. Well, it is now WWDC time. Is there any more info on this?
    Why don't I use the iPhone Simulator? The iPhone Simulator does not simulate the accelerometer very well (i.e., it does not simulate it at all) and the accelerometer is important for my app. I can't even tell if my app is feasible without running some test code so that I can get a real world sense of how well the accelerometer works.
    Between this and the significant issues that I am having with my MBP and Apple's lack of response, I am starting to feel that I picked a bad time to start doing Apple development.

    Excuse me, but Apple clearly has decided that some application developers are more important than others. The App Store is opening up next month and I don't think they will be selling apps that haven't been QA'ed on real devices. Oh, I get it. All of the big name mobile software vendors that Apple wants to display in their App Store just happened to get randomly selected.
    "Apple has no way of knowing who has real apps ..." Well, I told them that I did. I even told them that it uses the accelerometers, so the simulator wouldn't help.
    You note that Apple says that there are 21k developers in a holding pattern. What is it about the iPhone Developer Program that stops Apple from just taking people's money and issuing them cookies (or whatever) that allows the downloaded SDK to load apps on real devices? Inviting people over to your house to install your app on their iPhone/iPod touch is not a very good distribution model; the App Store is needed for distribution. The limiting factor is the gatekeeper for the App Store, not a SDK that can run code on real devices. So, why don't they freely distribute a SDK that can run code on real devices?
    After telling the world "look, a SDK for the iPhone" months ago, why can't Apple even give a date to 21k people who took the time to sign up for the Program when they might be able to run their apps on real hardware?
    I want to do things the right way (through Apple's SDK) and I really don't like the idea of jailbreaking, but right now that seems like the only option that I have to proceed with my app development.
    alan
    Message was edited by: tipo158

  • IPhone Development - Switching Views

    First, let me mention that this post may be in the wrong forum, so if that is the case, please let me know to repost.
    Next, my question is very simple. I have two views. The first has a button. The second has some text. I want to switch from the first, which loads when the app starts, to the second. This should be pathetically easy, but I have yet to figure out how it's done. At this point, their must be a fundamental problem with the way that I am thinking about how Windows and Views are managed, because based on my current beliefs, I cannot figure the rest out. I have created several "1-View" applications and, for what I am trying to do, have created several Views each of which do what I want them to do. But, I cannot find a way to switch from one to the other. I go to several homemade videos of people doing it, but no two people do it the same way and they all have their own little tricks to getting it done. This leads me to believe that it's not simply a matter of a lack of documentation by Apple, but that Apple doesn't even have a standard. Instead the have several hacked-together solutions that each can kind-of work depending on the situation.
    Here is the way I am conceptualizing it and maybe someone can show me the error in my thinking. I create a View-based application for the iPhone. I believe that the AppDelegate class that is created for me appears to really just be a Window/View manager class in that it keeps track of the one and only Window and manages which View is currently being displayed in that Window. Then, there is the MainWindow.xib file which is really confusing, because it simply populates itself with whatever is in the ViewController.xib file. It's never even mentioned in any of the code I am given. I imagine it is mentioned elsewhere, but that is irrelevant.
    Now, the ViewController.xib file is used along with Interface Builder to create a View from Widgets and link those Widgets' references and corresponding actions to class variables and methods in its corresponding ViewController.h and ViewController.m files. So, it would follow then, that if I wanted to create a second View, so that when a button on the first view was clicked a new, second View would be shown, I would create a new "View.xib" file and corresponding .h and .m files for it. Then, I have a method in my AppDelegate that takes a UIView object and removes whatever view is currently the subview of the window and adds the parameterized view as the new subview. This is also where I would put my transitions.
    Now, the new View that I just created doesn't contain the Title Bar or whatever it's called where the battery monitor icon, carrier icon, etc. exist, so this means that whenever I am actually putting Widgets in the View I have to just remember to avoid it and that the "auto-alignment" thing is off. So, I try other options, and create a new "Window XIB". This blows my freakin' mind, because it appears to be what I want despite it being called a Window and not a View. So, I try the "Write Class File", and it creates a new class called UIWindow which is a subclass of UIView. But wait, aren't Views supposed to be what populates the Windows, and UIWindow is a class that already exists. AHHH!!!!
    So, I rename the class to SecondView and create an instance of it in the AppDelegate. Now, I go into the AppDelegate.m file and change "window addSubview:viewController.view" to "window addSubview:secondView.view" (Edit: Brackets aren't allowed, so I am using quotes in their place here.) which doesn't compile, because it is a subtype of UIView which doesn't have a view member variable, only UIViewController does. So, I change it to make it a subclass of UIViewController which has a view member variable, and it compiles and shows a blank white screen of which neither of my views look like. Then, I go shoot myself in the face. It would appear that I need to link the new SecondView class to the SecondView.xib file somehow.
    It appears that the AppDelegate class should manage nothing and should only have a single UIWindow object that it loads. Then, the View Controller which has a View object should really have an array of all Views and should populate its view object with the currently needed View. This would make sense except that of all the How-tos I have seen none of them do it this way. I am sure that I didn't say everything that I need to say, but at this point I am so infuriated that I cannot think straight.
    <rant>
    I have developed in several different environments, and I have never come across such a simple and common concept implemented in such a convoluted way. Maybe I am simply missing something obvious, here, but if that's the case, Apple please please please make the documentation far less cryptic. I feel like I'm walking blindly through a jungle when I try to read the How-to documentation on your site. If I need to know some information about some class then it is relatively easy to get to, but trying to figure out how to actually do something within iPhone development is painful.
    I began trying to develop for the iPhone by just diving in and seeing what happened. That sort of failed, so I began reading your online help documentation and believe I took a step backwards. Finally, I bought a book on Objective-C that concluded with creating an iPhone app. I read it in a few days and now feel that I am rather proficient with the language as well as creating applications on the iPhone as long as they only consist of a single View in the ViewController class. All I want to do is switch from one View to another, and it shouldn't be this hard.
    </rant>
    Message was edited by: PhoenixRebourne

    Well odds are you won't find what you are looking for here unless another developer happens to come here. These forums all withing the support area are user to user forums to help with issues of usage, repairs, etc.
    Doesn't the developer area where you signed up to be a developer have forums?

  • IPhone Developer software Standard

    Ok SO i got the iPhone Developer Software Standard. But having issues activating it in Xcode. So i went to the Developer Portal, and made a certificate for Developing and Distribution, and downloaded them. But every time i click build and run, it says that No Provisioning profiles found for iPhone Developer.
    Do i not put a name on the Common name? Because when i do it appears on keychain as iPhone Developer:Ed Kraus

    figured out myself

  • IPhone Developer Program Portal

    Im at the portal and it has 7 leftside options:
    Home - starting point which has a provisioning assistant button
    Team - im the only one anyway so this is easy
    Certificates - ive uploaded my CSR and downloaded the issued keys for Developer & Distribution
    Devices - Ive registered my device's ID
    AppIds - CONFUSING - do i need to create an AppID for each app i want to upload? Or what is this for? And how do i choose its name? because if its required for every app, then i would do something like FirstAppNameXXXX and then for another app i would do SecondAppNameYYYY...but if this is just one ID i need to create it would be diffnt...
    Provisioning - CONFUSING - its asks me to create a profile name, check the certificate to use and then an AppID so i guess AppIDs are not optional. So do i need to create an AppID and a provisioning profile for each app i upload?
    Distribution - i guess this is the final step...so ill get to it when i clear up the previous 2 which have me a bit confused
    I would like to know whats next so i can upload, first a free app, and then a paid version of it.

    Follow the process in this pdf...
    iPhone Developer Program
    Standard Program Portal User Guide for iPhone OS 3.1 Version 2.5
    • AppID: One for each app is my method, but you can create a global ID if you like...see the PDF above. Not optional if you expect to go into the store.
    • Provisioning is for testing on a device - I use one profile but again, multiple IDs.
    • Distribution is for uploading to the store
    I suggest you don't waste time doing two apps, and work to design a free app that has in-app purchasing instead.
    Good luck in any case and be sure to check the portal for additional resources, how-to videos, etc.

  • Starting iPhone Developer

    Hi Guys,
    I have latest iMac With Lion and Xcode 4.1.
    I'm a web developer which have experience in .Net,VB.Net,C#,Javascript,JQuery, and i have been learning the basic of Objective-C.
    I own latest iMac with Lions OS and Latest XCode 4.1.
    Do any guys of you have reference to understand iPhone Development with Xcode 4, i dun't want to learn with Xcode 3, since the UI to me it's completely different.
    I hope that someone help me, since i'm really interested to learn it asap.
    Regards,
    Herman

    You shold move to the iOS Dev Center instead. Examples of the considerable resources waiting for you there:
    • Dev Guide: 
    https://itunesconnect.apple.com/docs/iTunesConnect_DeveloperGuide.pdf
    • Portal Resources:
    Program User Guide
    • Understanding and Resolving Code Signing Issues TN 2250 - updated 2011-08-12...Restructured doc as a complete walkthrough from start to finish.
    • Xcode 4 User Guide • Xcode Basics Help • Xcode 4 Transition Guide
    • iOS Development Workflow Guide
    • iBooks - Obj-C; Cocoa; iOS

  • IPhone Developer Program (Apple Online Store not available in my country)

    I registered to the iPhone Developer Program (at the beginning of the beta) and a few weeks back i received an e-mail from Apple, that i can enroll to the Developer Program. I clicked on the link in the e-mail, and it brought me to a country selection page, where i had to select which country's Apple Online Store i want to use to purchase the product (the Apple Developer Program). The problem is my country (Hungary) don't have an Online Store, so i couldn't finish the enrollment process.
    Can anyone help me about this issue? Is there any other way to purchase it?

    Any news about it?
    I got the same problem...

  • Iphone 5 issues after IOS 8.2 update: my husband's phone and my phone get the same phone calls ONLY when we are home.  Any suggestions on where to look to fix this?

    Iphone 5 issues after IOS 8.2 update: all the iphones in the house receive the same phone calls ONLY while we are at home.  Any ideas on how to fix this?

    That is a new "feature" described in Connect your iPhone, iPad, and iPod touch using Continuity
    You can turn it off by going to Settings > FaceTime and changing "iPhone Cellular Calls" to off

  • Hi, I upgraded my iphone 4 to iso 5 beta 6, but now it shows "No Service" at top left, and unable to complete your activation. Also tels that this device is not registered as part of the iphone developer programme. How could I fix this problem? Please..?

    Hi, I upgraded my iphone 4 (4.3.3) to iso 5 beta 6, but now it shows "No Service" at top left, and unable to complete your activation. Also tells that "this device is not registered as part of the iphone developer programme." How could I fix this problem? Please help me...,

    I had a similar occurrence with my just activated iPhone 4.
    I had been using the phone for three days when an odd occurrence with voice mail caused me to call tech support. After some discussion they decided to push the activation to my phone (even though I had been using it for three days). When I went to power it back up again I repeatedly got the "no service" notification. I got tech support on a land line and we tried hard reboots and so on. No joy. They told me to take it in to the point of sale and either the SIM card or the phone needed (or both) needed replacing.
    I tried one last hard reboot after dinner and the phone came up with service, but I took it in to the point of sale in the morning and they swapped the SIM card out and I went to a Genius Bar appointment to get the phone checked out. It is supposedly OK, but I am still having some problems when syncing it so I will have to visit the Genius Bar again tomorrow about that. At least I have not experienced the "no service" problem in the roughly 24 hours since the SIM card was replaced. (Fingers crossed)

  • My Iphone 4 will not start up, when i connect it to itunes i says : Activation error This device is not registered as part of the iPhone Developer Program.If you are a member of the Program, please register your device in the iPhone Developer Program Port

    my Iphone 4 will not start up, when i connect it to itunes i says : Activation error This device is not registered as part of the iPhone Developer Program.If you are a member of the Program, please register your device in the iPhone Developer Program Port

    Well, you downloaded a bootleg copy of iOS 7 beta and have installed it on your phone without being a developer. It has bricked your phone and you cannot get help here because doing what you did has voided your warranty. Have a nice day.

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