IPhone screen is dark. I can receive calls but can't make them because I can't see the numbers on the screen. Is there anything I can do about that?d
My phone got damp. It wouldn't work for about a week. Now the screen is completely dark, altho I can receive calls. I just can't make a call because I can't see the numbers. Anything I can do about that? Is this a simple repair?
Yup, it sounds like your iPhone needs to be sent in for service.
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IPhone 4 with Att, 3g, I can receive calls but caller can't hear me. I tried reboot and remove sim card. Help!
Restart the device. http://support.apple.com/kb/ht1430
Reset the device. (Same article as above.)
Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
Help! I can receive emails but I cannot send them. I have recently changed my password. What am I doing wrong?
You need to open Mail>Preferences>Accounts>"Account Information" tab>and there input the required information for your Outgoing Mail Server (SMTP). Your Internet Service Provider will have the required information to give you to input here. Make sure that you also click at the end of the line "Outgoing Mail Server" on the arrows to get the dropdown list, and there click on "Edit SMTP Server List" and fill in the data in that resulting window also.
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I can receive emails but i cant send them through my school network
I can receive emails but i cant send them through my school network.... its a @student.umass.edu the tech at the store used the host names as mail-c.oit.umass.edu. The outgoing mail server he put in was smpt.mail-c.umass.edu can someone please help me?
Did you already check this article? iOS: Unable to send or receive Mail
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I backed up my files on dvds before buying a new computer. When I went to tranfer teh files onto my new cpu the dvds were blank. Is there anything I can do to get my files back. Oh and I live in Canada.............
It would probably work if the thumb drive was still connected when you tried to play the song.
Go to iTunes preferences Advanced tab. There is a checkbox for Copy files to iTunes Media folder when adding to library. If that checkbox is not checked, iTunes adds songs to your library but links to the song file from where it was added (which would be on the thumb drive). When you disconnect the thumb drive, iTunes says "the original file cannot be located."
If this is the reason for your problem, check that checkbox. You may also want to check the other checkbox for Keep iTunes Media folder organized, if it's not checked already.
With the thumb drive NOT connected, remove all of the songs you recently added from the iTunes library. Then, connect the thumb drive and add the songs again, like you did before. This time, iTunes will make of copy of the song files and put them in the iTunes Media folder. -
i have ripped cds on to windows media player but i am trying to transfer them over to itunes except it does not like wma files is there anything i can do
It should work... when I got my first iPod I transferred my entire library over and it was all .wma files. What specific steps have you tried?
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The light on the A/C adapter does not turn on when I plug it into the macbook pro. I tried resetting the SMC, but the Macbook Pro still does not recognize the charger. Is the charging port broken? Is there anything I can do to fix it before finally taking it in to the Genius Bar? I have also tried using multiple chargers so I know there is no problem with the charger. Will it cost a lot as my macbook is three months out of warranty?
Welcome to Apple Support Communities
If you have got a different charger, try plugging it to the Mac and see if it charges. Also, check that your charger (the one you have got now) light appears in orange or green when you plug it in. If it doesn't turn on, it's possible that the charger is not working correctly.
I recommend you to take the Mac and the charger to an Apple Store or reseller. If the problem is the charger, the repair will be cheap, but if the problem is the logic board or the battery connector, it may be expensive -
My pc does not meet the minimum operating system requirements for the 6th gen nano. Is there anything I can do to make it work on windows XP? This was sent to me from Apple after my previous Nano was recalled.
I think you've anwsered your own question. If it does'nt meet the minimum spec it won't work.
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I can receive calls but cannot make calls. Can't even call Verizon and press numbers for help
No one in my house can make outgoing phone calls. We can receive phone calls but if we make a phone call they cannot hear us. We can hear them.
HELPWe can certainly check this service issue for you dukeclan! What is your ZIP code? Is data or text messaging impacted as well?
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport -
I have a week old Verizon iPhone 4S and it went dead and I have tried plugging into the wall outlet and into a MacBook Pro and pushed all the buttons but nothing. Besides taking back to Verizon is there anything I can do?
Thanks. I also found that holding the home button and on/ off button at same time for 15 seconds turned it back on.
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I used to be able to download temple run onto my iPod 2nd generation. I then had to restore the iPod but now I can't re-download temple run onto it. It says you need a higher ios number. This is the same with many other apps as well and not just temple run. Is there anything I can do to get them back?
So, you need an older version of the iOS app, because the current version no longer works on your iPod touch.
If you do regular backups of your hard drive (as you should), such as by using Apple's built-in Time Machine (if you use a Mac), you may find the older version of the app in the backup archive, and restore it (replacing the newer version). They are stored in the iTunes Media folder, in the Mobile Applications sub-folder. You should then be able to sync the older version to your iPod touch.
I can't think of any other way to get it back...
NOTE: An 2nd gen iPod touch can run up to iOS 4.2.1. If your iPod touch is running something earlier, and that is why the app no longer works, you can also consider updating the iPod's iOS.
I use an even older iPhone (original). I avoid this potential problem by aways updating its apps on the iPhone, not in iTunes on the computer. When I do it on the iPhone, it will not download a newer version of an app that won't run on my old iPhone. -
The on and off sleep button at the top of the phone has stopped working is there anything I can do
The on/off/sleep button has stopped working, is there anything I can do to get it to work?
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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I updated my laptop and now the majority of my contents seem to have been wiped. Is there anything I can do to recover them? My backup was connected at the time so it has already backed-up to the computer's present state. Most photos/ Itunes/ Mail... has been lost. I have some stuff but only up until January 2013.
If all your files are missing
You may have logged in as a different user, such as Guest. Open the Users & Groups pane in System Preferences. Your name should be at the top of the user list, under Current User. See also this support article.
If files are missing from one folder
Change the Finder view mode; for example, from icon view to list view, or vice versa.
If files are present, but seem outdated
You may have started up from a different volume (disk.) Open the Startup Disk preference pane and check the selection. -
I got my iPhone 3gs and wanted to use my old Movistar number. I can receive incoming calls but I can't call out. Can anyone offer a solution?
Didn't ask them as this was an unlocked phone, it should have worked straight away sending and receiving calls
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Hello, I changed the line of my iPhone 4S and now I cant make a call... I receive calls and send messages.. Please, I need help!
What did your carrier say when you reported the problem to them?
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