IPhone stuck on connect to iTunes screen do not use iTunes or have it installed on my PCs; does anyone know of an easy fix other than updating windows then installing iTunes? I don't have time to go through the process again and at this point will d
Hi all- I'm new to this online community of Apple support; my iPhone 5s is stuck on a screen that has the connect to iTunes icon, this started after I upgraded to IOS 8.1.1 from the beta to fixed version; I don't use iTunes and have an IPad, home PC, office PC, and Galaxy Tab, and I went through (failed) the process of installing itunes on my office PC but needed to update windows; after going through all redommendations I could find, including Apple phone support, I still haven't had success. Does anyone know a way to get my phone past that screen? I don't have time to keep doing updates and installation attempts;'I don't care about the content at this point; but I can't get to the settings to "reset all" and start from scratch; I bought i loud for storage and have an old 4s that has a broken screen butt still works and I have another active 4s on my plaN. Im not tech savvy myself; but I know some community members are pure geniuses! !I just need a fast way to fix this bug;'I use it for work and it's been inaccessible all week, the only time I have to go to an Apple Store is this weekend; I don't want to move to the iphone6 because it's too big. I didn't know this community existed; it's cool; for this issue, I just have no time for a new phone or phone support again; I'm posting this question as a last resort; any feedback is appreciated......and I apolo in advance if this post goes under the wrong thread
No. You have no alternative but to plug it into a computer running iTunes and restore it.
Similar Messages
-
I have saved a voice memo from my iphone onto my itunes and am trying to burn that onto a CD, but it keeps saying there is an unknown error. I have tried putting it in a few different formats, but nothing is working. Can anyone help?????
Hello kmason128
Check out the article below to troubleshooting burning issues with iTunes.
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/ts1374
Regards,
-Norm G. -
i have backed up my iphone 5 and have a 5s I want to set up from that backup file. I have gone through the process once, and when I next connect the new AND the old phone to the mac and open itunes, restore or create new phone comes up not synch?? Tried starting the whole process over once but same result. Seems not to recognise the phone and just synch as it should. Help?
Hello CosK,
The following guide can step you through the process of using a backup of your iPhone 5 to transfer your content to your iPhone 5s.
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Should one or both of your phones fail to appear in iTunes, the following article provides troublesooting steps that can assist.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
I have been trying to update my software in my macbook pro, but every time I go through the motions of updating/restarting my computer nothing happens and it still shows I need a software update. Anyone know why this is happening?
How large is your HD and how much space do you have left?
Check out the following & do the necessary:
Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
Try SU again.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius. -
I can't switch apps/programs on my iPhone 4. Whatever app I'm in is the only app I can use unless I restart my iPhone. Then I can choose a new app/program to use but then it's stuck on that app/program until I reboot my iPhone. Syncing it with iTunes doesn't seem to fix the problem and I regularly close apps/programs so I never have many multi-tasking.
This problem sometimes goes away for a brief period of time (an hour or two) but it's pretty much been this way for the past 48 hours.
I have a 32 GB iphone 4 that has the following on it: 4.9 GB Audio, 8.2 GB Photos, 6.2 GB Apps, 0.58 GB Other, 9.3 GB Free.
I am using iOS v 4.3.5
Does anyone know of a good fix?You mentioned rebooting, have you tried a cold reboot? That is is holding the home and lock buttons down for about 15 seconds?
Ignore the slider asking to turn off, just keep holding. Once it goes off continue to hold for about 10ish more seconds and it will eventually turn back on.
Suggestion only. -
My touch screen on my ipod Nano, Gen 6 has gone completely white. It had started going white the day before. I tried resetting it but to no avail. Does anyone know how I could fix this. Also I have 2 other ipods that I am no longer able to sync. It comes up with a message (best I can remember) something to the effect that my itunes version is not compatible with my ipod. Please help. I'm tired of buying new ipods when the new hasn't even worn off of them!!!
ThanksTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I was told in the shop i bought my iPhone 5 that Apple offer connection adaptator for docks to whom buy a 5 to replace à 4, i am surprise, does anyone know about it?
Restore the phone using iTunes. First time restore your backup. If the problem is not fixed restore again, and this time set up as New.
-
My phone froze. I restored it but none of my apps showed up. Ihave tried several times to sync it but each time it freezes up the phone again and I have to restore again....Have done this about four times now..any suggestions?
If you are restoring from a backup and you are still having problems, it leads me to believe there is a corrupt file in your backup. Restore the phone as new and then sync your applications over from iTunes. Make sure you have transferred your purchases from the phone to iTunes. Also make sure you have your camera roll imported to the computer and your contacts/calendar synced to a supported application. Restore as new gives you a fresh start, and you can then sync everything else after the restore.
-
For some reason the Apple ID window in iTunes and App Store now seems to suddenly have a character number constraint which prevents me using my 29 character Apple ID. As a result I am unable to enter the final few characters of my Apple ID which I have had for many years. Does anyone know what has caused this?
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
On my ipad and iphone email when I reply to all it goes to main screen. It lets me reply to all from a PC. Does anyone know why?
I actually figured this out. One of the people I work with has an Android phone. My ipad and iphone will not let me respond to his email when sent from his phone. Don't know why but that is what is going on. I am going to experiment and see if I can find anyone else with an android that I can't respond to.
-
I have an iphone that has stopped charging. I have purchased a new battery and charger for it but it is still not charging. Does anyone know how i can fix this?
That pretty much eliminates all the user-serviceable parts the phone has.
When you say you purchased a new battery, I'll assume that it included the installation and you did not go fiddling with the nanoscrews and such. So it's got to have some sort of warranty that the part is good and it is time to take it back for service. -
Ive been trying for 2 days now to get iOS 7, I have deleted all of my apps, all of my pictures and all of my music yet it is still saying I do not have enough storage for the new update. Does anyone know how I can fix this or what might be taking up all of my storage?
What is the EXACT message you're getting?
Are you trying to update over the air or via iTunes on your computer? -
I had my computer repaired, and when I got it back I had to reinstall iTunes. Now iTunes won't authorize this computer because it says we already have 5 devices authorized, but this is the same computer. Does anyone know how I can fix this?
Deauthorizing won't delete anything, and all your purchased content is safe. You will just have to reauthorize any of the other computers that get deauthorized along with your computers old machine id.
To get your purchased content back on that computer, just use iTunes to redownload it (http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US). Of course, music you ripped from CD or got from another source you'll need to copy those files back over. -
I just recently got a new laptop with windows 8 and downloaded itunes 11.0.2. I downloaded my tv shows from the cloud to the laptop and the playback was awful...the audio was fine but the video is choppy and couldn't keep up with the audio. I thought maybe it was because I downloaded it from the cloud and it was a different version of itunes so I downloaded different TV shows from the store and it was the same problem. Does anyone know how I can fix this?
Thanks
ShanonI found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777 -
my ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?
- Charge the iPod for half an hour. Then reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- if still not working, connect to your computer. If iTunes sees the iPod, restore the iPod.
- If still problem, place the iPod in recovery mode and then try to restore the iPod. For recovery mod see:
iPhone and iPod touch: Unable to update or restore
Maybe you are looking for
-
How do I hide the app names on the Dock?
I want to turn off the app names that display on the Dock. If it doesn't exist, I think it should be done. We (most people, I guess) already know most of the apps on their Dock. So hiding it will help making the interface more sleek.
-
I am on a PC with Windows XP Home Edition. I downloaded Premiere CS3 as a trial when it first came out. I then installed the Master Collection on my computer. After that, I tried opening Premiere, and it didn't work. Then, I uninstalled the trial Pre
-
ADF UIX Partial page rendering
Hi I am facing a mysterious problem with partial page rendering in ADF UIX. My page contains a <header> H1 and inside this there are two headers(H2 and H3). The partial page rendering is in the header H2 and is working fine. When i remove the below h
-
Implementing a turn-based game
Hi, I am implementing a turn based game but am having problems coding the actual turns of the players. I have thought maybe: Player[] players = {player1, player2, player3, player4 etc } while(there is no winner) { players[1].haveGo(); players
-
Outlook calendar messed up after 3.0 upgrade
After successfully upgrading to 3.0 and when i did the sync with outlook calendar, some of the recurring meetings got moved to a different time (basically it moved them to Pacific time zone).It shows correctly in my iphone but the corresponding entry