IPhone4 will send but not receive texts or phone calls
My iPhone4 just stopped receiving texts or phone calls??? I can call out and send texts, but it will not receive anything?? I have gone through troubleshooting and reseting network and all that, still nothing?? Any ideas?
Contact your carrier.
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IPhone5 will send but not receive Text messages
IPhone5 will send but not receive Text messages. Specifically, I can send my grown son text messages, but he can not reply to them, nor can he send me new texts. He and I are both on Verizon, and he has a Droid phone. His texts can be recieved by his mother, who can forward them successfully to me. When I initally received the phone (Dec 2012) I could receive and send texts with my son with no difficulty. The trouble began (as near as I can tell) when my phone was upgraded to 6.1.1. This is a significant problem and I would like it resolved as soon as possible.
Scouter, let's get you reconnected with your son, via text message. Make sure that your text messaging feature is enabled in Settings>Messaging:
enable iMessage ON
enable "Send as SMS" to ON
MMS Messaging ON
You will also need to reset the network connections in:
Settings>General>Reset>Reset Network
Finally, power cycle your phone off/on and try to send your son a text message. Keep us posted. We're here to help you.
LasinaH_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT -
My pantech hotshot will send but not receive text messages
I have a Pantech Hotshot that was working fine then all of the sudden it quit receiving text messages but it will still send them OK. I have tried pulling the battery and calling *228 but neither of them worked. Any suggestions?
Your phone should certainly send/receive messages, copafan. How long have you had this Hotshot? Did you get it brand new? Are you the Account Owner? It sounds like there could be some settings/provisioning that need to be adjusted on your account. If you're the Account Owner, please log into My Verizon and make sure you have the text message feature, and there are no blocks. Otherwise, you can send me a Direct Message and I will be able to better assist you. Thank you, VanessaS_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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OS X 10.4.11 will send but not receive faxes on Power Mac G4 MDD
OS X 10.4.11 will send but not receive faxes on my Power Mac G4 MDD. Perhaps I should remove the relevant .plist preference file(s). But which one(s) is it /are they? Or is there something else I should do?
Thank you for your reply, BDAqua. I have set the fax feature to answer after 3 rings, but the phone rings only once when someone is trying to send a fax. The phone icon in the menu bar changes to "ringing ..." but nothing more happens. The phone line on which I receive faxes is dedicated to that use. I phoned in to its number earlier today from another phone. I heard it ring once and then it went to the busy signal. I then disconnected the fax phone line from its wall jack, connected a phone to the jack, and phoned in to it. The phone now rang and rang as it should. So this confirms the assumption that the fault is in the computer, presumably in the Print & Fax software. I should also mention that I don't find com.apple.print.FaxPrefs.plist in /Library/Preferences.
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My MacBook Air will send but not receive Airdrops?
Does anyone know why my MacBook Air running OS X 10.9.4 will send, but not receive, AirDrop files? I've tried to see if there are any security settings blocking receiving but have been unable to find anything. Thank you!
If the firewall is on, turn it off in the Security & Privacy preference pane. Otherwise see below.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
HP Officejet 4315v All-in-One will send but not receive faxes
I can send faxes on my HP Officejet 4315v All-in-One printer, but cannot receive them. Please help.
Hi @exotica7
I would like to help you with the fax issue you are experiencing. The following documents address fax issues that may arise. Although you can send but not receive, I suggest starting with the first document. It will guide you through the necessary steps to troubleshoot receiving issues.
Cannot Send or Receive Faxes
Troubleshooting 'Phone Off Hook' Front Panel Messages
'Phone Off Hook' Status Message Displays on the Control Panel
Interpreting Error Codes in Fax Communication Error or Fax History Reports
Testing Your HP Fax Machine with the HP Fax Test Service
Incoming Faxes Print Small or Print on More than One Page, or a Blank Page Ejects Between Printed Fa...
Using the Fax Diagnostics Test
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
Can send but not receive texts!
I have a Samsung Intensity that isnt receiving texts as it should but I can send them out fine (not so good for the person responding to it). How can I resolve this? My plan allows me to send/rcv texts for 20cents each but incoming texts have stopped for some reason.
Lets get those messages working for you today Hansberry. Have you tried to delete all long/text threads you no longer need? You may need to clear some space on your phone.
KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! -
Email will send but not receive
FFirst it was saying cannot connect to server but now nothing. It will send email. It not receive. Ideas?
Hello Amschoe,
The article linked below details a number of useful troubleshooting steps that can help get your account working with Mail on your iPad.
Get help with Mail on iPhone, iPad, and iPod touch
http://support.apple.com/en-us/TS3899
Cheers,
Allen -
IMessage will send but not receive messages.
Just updated to iOS7, signed in to iMessage with correct Apple ID but the account won't receive messages. It will send messages OK but if you try and send from another device the contact isn't blue (iMessage contact).
FaceTime works OK with same Apple ID.
Help!HGD9832,
I apologize for the delay, but thank you for keeping us posted. Being able to send and receive messages is important. I'm glad everything was resolved.
AdaS_VZW
Follow us on Twitter at @VZWSupport -
I have 2 email accounts on my iPad and both worked fine till one suddenly stopped receiving mail but will still send . I have tried deleting the account and reinstalling but with no success . The account still works fine on my laptop ! Not sure what to try next to resolve this .
Hi there Smyth2013,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W. -
Mail...will send but not receive
I have OS 10.4.11, and mail version 2.1.3. When i open my mail app, the inbox circle starts spinning like it is getting mail, and just continues to spin and spin. While it is spinning, you can send mail and it works fine. But with getting mail, the circle spins and eventually times out and say "mail quit unexpectedly." I am not sure what to do. And I really need help. Thanks so much!
Hi Kasey,
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot. -
Account will send but not receive Facetime calls
I have an old iMac running Snow Leopard and a New iPad. I have an Apple account for my wife and one for myself. I can recieve Facetime calls on my wife's account when I send it from my account, but I cannot receive messages on my account when I send it from my wife's account. It says I am "not available".
It doesn't make a difference which device we use to send the call the same problem persists, so it seems to be an account problem and not a hardware problem.
Any suggestions?Contact your carrier.
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Hi i have a Windows Live Account and have been trying to set up my 'Mail" account. I can set it up to send my messages but am unable to get it to receive my mail. Does anyone know how it should be set up in case I've set one part of it wrong or how I would find out what is preventing it from working?
ThanksiMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.
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Hi, I have had an LG Octane for 4 years and loved it. I used it for email, surfing the web and facebook. But 6 weeks ago I stopped getting text messages, I could send but not receive. I was told it was just worn out. So I ordered another Octane from ebay, and it wouldn't connect to the internet. I was told by Verizon that the software had been changed. So I ordered a NEW in Box Octane and I am having trouble with that too. Bing won't work, nothing will work that will enable me to download Verizon Opera mini that still works on my old phone. I have a smart phone with another number but I LOVE the Octane for daily use. Why will my old Octane work but I can't get a NEW one to. Verizon guys are stumped too:( Please help!! Thanks!
Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
I suggest that no response is made to this duplicate thread. -
TS4429 is4s will not send or receive texts or phone calls, unless connected to wifi
Iphone has stopped sending or receiving texts and phone calls unless connected to wifi. have tried shutting of 3g and turning back on and rebooting numerous times. any suggestions
Hi smalc,
Thanks for visiting Apple Support Communities.
I recommend the troubleshooting steps in this article if you're not able to use the cellular data connection on your iPhone:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
All the best,
Jeremy
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