IPod Classic 120gb won't sync with Windows 7

I recently purchased a new computer and installed iTunes fully on it (with all 2000 of my songs!).  When I plugged in my iPod to sync with the new computer, I began to get error messages about certain songs.  When the sync was "complete," I had about 600 songs on there.  I have tried numerous troubleshooting ideas and have restored my iPod numerous times as well to no avail.  I attempted to sync with the old computer and am getting the same error messages.  Any ideas!?

Which version of iTunes are you using?
What is the iPod software that is shown on the iTunes summary page?
It would be helpful, if you can tell us the exact error messages.
Has these "unsyncable"  same songs been synced to the iPod using the old computer?
Have a nice day!

Similar Messages

  • Ipod classic 120gb won't sync music. keep getting an error message =(

    Hi, i have a ipod classic 120GB. Have had it for a while now. And this is the first time i have come across this syncing error message.
    attempting to copy "connie" failed. An unknown error occured [-69]
    I tried to restore it , but it won't allow me to do that either.
    My daughter could sync hers, but i have tried a few times and get the same message. PLease help........
    I am running IE8.
    thankyou
    Connie

    In the course of your troubleshooting to date, Connie, have you worked through the following document?
    [iTunes displays a -69 error when syncing iPod|http://support.apple.com/kb/HT1210]

  • My iPod Classic 80Gb won't sync with iTunes after "Restoring" to factory settings

    My iPod Classic is probably about 8 years old, or maybe a little more and has never before given serious problems. Until I recently "restored" the device, the hard drive had about 40Gb of music and podcasts stored on it but no photos or videos.
    The device recently just "died" completely and without warning - just a blank screen with no response from any of the controls.  I rebooted it using the "Menu" and "Select" buttons and it came back to life. However as it had recently been displaying some other small issues like having to be manually ejected every time after syncing, instead of automatically saying "it is now safe to disconnect" as it always used to, I thought I'd restore it to its original factory settings and then reload my catalogue.  Big mistake!
    Now when I connect the device, it won't automatically sync as it always used to; and when I try to manually sync it either from the "Sync" button at the bottom right hand corner of the iTunes screen or by right-clicking on the device's icon in iTunes and selecting the "sync" option, the iTunes banner simply states "iPod sync is complete" and "Eject before disconnecting" with no data being loaded.
    My computer is a Windows 7 PC running the latest version of iTunes (11.3.1.2) and the iPod device software is up to date (version 1.1.2). <my windows updates are carried out automatically.   I have worked my way through the iTunes diagnostics pages, but to no avail.
    Any assistance in resolving this issue would be much appreciated.

    You would have to update you Mac os.
    It is clear:
    System requirements
    Mac computer with USB 2.0 port, Mac OS X v10.5.8 or later, and iTunes 10 or later4
    PC with USB 2.0 port; Windows 7, Vista, or XP Home or Professional (SP3) or later; and iTunes 10 or later4
    Internet access required; broadband recommended; fees may apply"
    http://www.apple.com/ipodnano/specs.html

  • TS1591 My ipod classic (80gb) won't sync with my mac & itunes. How can i fix this without losing all my data? (ie. music, photos, video)

    My ipod classic is still working, its not frozen or anything. It just won't sync up with my macbook and itunes. I recently realized that I had previously connected it to a PC just to charge it then it when i tried to connect it to my mac, it wouldn't sync up. Can someone help me figure this out? I don't want to lose all of my data though, like music, photos, or videos. Any help is appreciated! Thank you for your time!

    okay, I don't know about the rest, but about the songs never actually loading onto your iPod, I found in another discussion how to fix that. I'm using Windows 7, so I don't know if the steps are the same, but the end result is the same. So go into your Start menu, then into accessories, right click 'Command Prompt' and click 'Run as administrator'. Then type in the following: netsh winsock reset then press Enter. After a few seconds it should tell you to to restart your computer for changes to take effect. Restart your computer, then restart iTunes, then everything should be working fine. It still takes forever sometimes to update the iPod, but eventually it will work. I've had to do this multiple times, so I'd suggest copying & pasting this solution into a notepad or Word document and saving it on your computer, so you don't have to go through the discussions again to find it. This tends to happen to me nearly every day unfortunately Hope this fixes that problem, but I'm not having any of the other problems fortunately, except for removing the artwork of the songs it updates without me asking it too. PS I think my problem may be with iOS 5, because iTunes 10.5 came out before iOS 5, and I think everything was fine before I updated my iPod, but I really don't know where the problem lies

  • My ipod classic 120GB won't sync to itunes

    I have updated itunes and un-installed and re-installed it multiple times but I've had no luck. I have deleted all the content off of my ipod but it still won't sync to itunes, any help please? I have spent hours trying to find a solution but I feel as if I should give up now, has anyone got any advice?

    You iPod looks ok, except for the Pending Sector of 8,  and the high Start Stop numbers.
    What is the iPod Software as shown in the Itunes summary page in your Mac?
    My Suggestions
    Try the Hard Reset first, it worked for some people,
    After charging till full charge, at least 2 hours (preferably 4 hours)
    Disconnect the iPod from the Mac
    Toggle the Hold switch, make sure you dont see the red mark when you do the  next step
    Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs till the Apple Logo comes ON
    Then release the buttons
    Select your preferred language.
    Here is the Apple support Article on the 5Rs
    http://www.apple.com/support/ipod/five_rs/classic/
    Then try to connect and see it iTunes recognised it.
    Also note that when you sync an iPod, do connect it directly to the body of the Mac, and not via any USB Hub or the keyboard USB hub. Also do not use any other USB devices.
    Good Luck!

  • Ipod Classic 120GB won't sync properly

    My ipod was working perfectly normally. I connect the ipod to my computer normally, itunes recognises I have an ipod connected but a window appears saying "itunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with itunes". I select the option to restore my ipod and it does so. I receive the message stating that this was successful and I need to wait for my ipod to restart and it'll attempt syncing again. As soon as it is restarted and apparently connected the message saying I need to restore my ipod appears again. This continues no matter how many times I repeat this process. I have 697 songs and 80 music videos so I easily have enough space, could it be a problem with my itunes?

    Hello Alpha3TW,
    And welcome to Apple Discussions!
    It sounds like your iPod may be getting confused with a network drive or another attached drive that has or was assigned the same drive letter as your iPod. I would try changing the iPod's drive letter to see if that does any good. For instructions on how to do this, see this Apple support document.
    [Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear|http://support.apple.com/kb/TS1493]
    B-rock

  • IPod Classic 120GB won't sync songs

    My iPod recently began having issues, such as not playing songs that should've worked, skipping over them, etc. So I chose to restore it, and now it stops syncing songs at around 3 GB worth of music, and I'll either get error 1303, 53, or 69. I sync manually, no photos or anything besides music. When it gets to around 3GB full, the sync will start going really slow, and I can hear a weird crackling sound coming from my iPod, as if it's trying too hard, and then the error message pops up after this goes on for a while.
    Here's what I've tried so far:
    - 5 R's
    - Disk Mode
    - Turning off UAC
    - Using the Administrator as the account doing the sync
    - Using different usb cable
    - Using different USB ports
    - Using different laptop/desktop
    - Updating Itunes, Ipod, & Windows Updates
    Everytime I see a "solution" in a thread, I try it, and not one of them has worked. I've also heard it is a hard drive issue, relating to Itunes 9.0.3, which I've been using. http://discussions.apple.com/thread.jspa?threadID=2298386&tstart=15
    If nobody has an answer, at least can someone tell me how to convince Apple to send me a replacement? My iPod is still under coverage of the warranty.

    Same thing happened to me. I took the ipod back yesterday to the apple store and I got a new one. However, I'm still having the same problem. I think that something is wrong with the settings or itunes 9 itself. Going to keep checking.

  • IPod classic 120Gb won't sync pics

    when I try to sync my iPod it goes through the first two steps but when it begins syncing pics it stops and gives me a message that says something like "cannot sync iPod because files can't be read or written". Music is updated but no pics to be found. I've reset, rebooted, recharged and nothing helps. What's up? it worked great till iTunes 11 update it seems to me but there's no way to revert to older versions.

    In the course of your troubleshooting to date, Connie, have you worked through the following document?
    [iTunes displays a -69 error when syncing iPod|http://support.apple.com/kb/HT1210]

  • I would like to transfer all data from my iPod classic to my new computer with windows 8.1. My old computer's cpu died. Utilizing iTunes which only allows iTunes albums purchased at iTunes store. The cd's were loaded via iTunes originally.

    I would like to transfer all data from my iPod classic to my new computer with windows 8.1. My old computer's cpu died. Utilizing iTunes which only allows iTunes albums purchased at iTunes store. The cd's were loaded via iTunes originally.

    Install disk drive from old computer in an external enclosure.
    Then copy the complete iTunes library from the disk drive to the disk drive in the new computer.

  • IPod classic is slow to sync with itunes stored on WD 3TB Mybook Live

    Hello!
    My itunes library is stored on a 3TB WD Mybook live external storage device. Ever ince I moved all my itunes media to mybook live my ipod classic takes forever to sync with itunes. Prior to mybook live I had all my media stored on a WD external storage unit without any problems.
    Has anyone else experienced syncing issues with an ipod, etc with WD mybook live?
    Thanks!

    I'm having a similar problem. I connect my iPod to my computer, iTunes recognizes, says do not disconnect, synching iPod, but it takes forever, even though I only have like 2 new songs in iTunes. Running iTunes 7.1.1 and 60GB iPod.

  • Ipod Classic 120GB won't shut down

    Hello everyone,
    Two weeks ago I went on holiday, and took my Ipod Classic (120GB) with me. I plugged my Ipod into an adapter, and when the battery was full, I disconnected it from the adapter. But somehow, the image of the plug - which is shown when the battery is full - won't go away. Because of this, the battery will just lose all of its energy and I won't be able to use the Ipod for longer than one day. I already plugged it in the PC at home, but the problem hasn't been solved.
    My question is: how can I get this "full battery-image" away?
    Thanks in advance

    Hello Jurrolino
    And welcome to Apple Discussions!
    So you are still able to use the ipod and listen to songs or is it permanently stuck on the battery screen image?
    The screen saver (or whatever it is called in this case) for the iPod classic will show the battery meter and time when the iPod has been left idle for awhile. This is a feature of the iPod.
    If the iPod is frozen on the battery screen, have you tried a simple reset of the iPod? To do this, toggle the hold switch on and off a few times, then press and hold the Center and Menu buttons together until the Apple logo appears.
    If still no luck, I would recommend [restoring|http://support.apple.com/kb/HT1339] the iPod via iTunes.
    Hope this helps.
    B-rock

  • IPod Classic 120Gb restarts after syncing?

    Hi,
    When I sync and then eject my iPod classic 120Gb, immediately after rejecting (after the progress bar has gone all the way to the right) the iPod reboots...
    This seems harmless, I'm having no other problems, I'm sure this isn't supposed to happen, right?
    Any ideas, anyone?
    TIA
    Kevin Pitkin

    I forgot to add that usually after I get some songs to sync then I try syncing again, it will end up erasing everything off the iPod and I have to start over.

  • Creative Zen V Plus won't sync with Windows Media Player 11?

    My Zen V Plus won't synchronize with Windows Media Player . I plug it into the USB, then an error message pops up in WMP that says "WMP has encountered a problem and needs to close" but if I just move the window aside WMP works fine. I then click 'sync" and it says "preparing to sync" but doesnt move beyond that. I have synced with WMP before, this problem has recently started occurring. I have all the firmware updates on my player, I don't know what is causing this problem.

    Stricker: As our disclaimer on several different parts of this forum and the register/sign up page states:
    [color="#FF0000">
    "These forums are primarily intended for user interaction. Read more."
    The moderators and administrator can not do technical support here, we are only here to enforce the rules (like not cursing.)
    Gi'ven the problem you describe, it would seem your best bet at this point would be to contact Customer Support. I doubt there is much the users here could help you with given your problem. If email support hasn't answered, did you get the automated reply? If so, did you reply to it's You won't get an advisor till you reply to the automated email, otherwise it is assumed the automated system solved your problem.
    Good luck,
    DaleMessage Edited by Dale-CL on 04-6-2007 0:43 AM

  • IPod Classic 160Gb 6th Generation Won't Sync With Windows 7 Laptop

    Yesterday I purchased an iPod Classic 160Gb to replace my old iPod Classic that is on it's last legs (10 years old)
    My laptop recognises the iPod as a drive but iTunes does not recognise it at all. When I connect the iPod to iTunes the iPod shows it is syncing but this only lasts about 10 seconds. Needless to say there is no music etc. on the iPod when I disconnect it.
    I have tried all the troubleshooting suggestions but none of them have worked. When I try and connect my old iPod I have the same problem.
    I upgraded to the latest version of iTunes before connecting my new iPod; it seems to me that this is a software problem!
    I have spent over 5 hours on this today and am getting fed up now
    Any ideas please?
    Thanks in advance.

    I'm getting this exact problem too, although mine is not brand new it randomly wiped itself the other week and now nothing I'm doing will get the songs back onto it, this is so frustrating!

  • IPod touch 5g won't sync with iTunes windows 8.1

    I updated to iTunes 11.1.4.62 on windows 8.1. Now my iPod touch will not sync when it's plugged in to iTunes. I've been syncing with this pc since I got my iPod no problems until now it asked me wheather I trust this pc now I want this fixed.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (If this won't uninstall press on)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.

Maybe you are looking for