Ipod has just crashed

I have just bought a brand new ipod mini. when I plug into windows computer I restore it. when it has finished restoring it says waiting for final process. I then looked at ipod and all that was on there was the apple logo. the final process bit was still there. so I disconnected ipod and still the apple logo is still there. i then tried charging it but no luck. i have the latest ipod software. does anyone know how to sort this probelm. Please i really need helP!!!!
Thanks.

zain,
It sounds to me like you disconnected the iPod before the restore process was completed.
Make sure you do the reset process correctly. Try several times connected to power.
If this doesn't help, you may have to restore the iPod again. Run the updater program, connect the iPod when prompted, not before, then choose restore.
If it gets stuck again, try clicking on the x in the top corner which should take you to the next stage in the restore process.

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