Ipod nano 4g dark grey screen with 2 beeps, how to fix?

Hello,
I have got an ipod nano 4th gen, it was working fine until it suddenly went completley blank white screen. Tried a restore and now it has a dark grey screen and whenever it is reset it bleeps twice. Any help in fixing this would be appreciated:)
Thank you in advance, James.

Solution may be found if you search in the "More Like This" section over in the right column.

Similar Messages

7th generation ipod nano only displaying white screen with blue horizontal lines

Hi,
My 7th generation ipod nano is now only displaying a white screen with blue horizontal lines along the bottom. It still plays music and is recognised in itunes with I connect it to my PC.
I have reset is and restored it and it is charged.
Please advise.
Thanks,
Jess

Hi jkjuarez2012,
Thank you for visiting Apple Support Communities.
It sounds like your iPod nano is only showing the Apple logo with a white background, and you've tried many good steps including resetting and restoring the device. I know I'd miss my music in this situation.
Make sure that you followed the steps in this article when restoring your iPod:
Restoring iPod to factory settings - Apple Support
If the issue continues after restoring, your iPod nano may need to be serviced. You can use this link to find out more about iPod service:
If the issue is still not resolved, please read this information on servicing your iPod.
From:
iPod nano (7th generation): Hardware troubleshooting - Apple Support
Best Regards,
Jeremy

Dark Grey Background instead of transparency, how to fix?

Windows, PS CS4. I'm trying to erase part of an image such that there is nothing there. However, when I erase the part of the background layer (I have no layers below it, and none above occupying the same space), I do not see the chequered transparency pattern, but dark grey. This grey also remains part of the image as if it were a colour rather than being transparent. To be specific, it is the white between the borders of a comic I am trying to erase. Thanks.

Your settings for the tranparency in the preferences look fine, but your erasing on a locked background layer, which will not show the transparency grid, just whatever color you have for the background swatch in the toolbox.
In order to get transparency in the example image, the background layer needs to be converted a regular layer by double clicking
on the layer thumbnail in the the layers panel. (the background eraser automactically converts the locked background layer to a regular layer)
some basics about layers:
http://help.adobe.com/en_US/photoshop/cs/using/WSfd1234e1c4b69f30ea53e41001031ab64-78e3a.h tml

My ipod touch has a grey screen with lines running through it

My screen is grey with lines running horizontally across it

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
or maybe:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

G5 Issue-Dark Grey Screen with shutdown and restart request

Hello all, I have never had a issue with my MAC's before so I am stuck on this one, the unit is freezing and requesting a restart/shutdown, the below information is copied from the log reports if someone could assist that would be greatly appreciated?
panic(cpu 0 caller 0x0028E51C): freeing free mbuf
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x0028E51C 0x004BB1C4 0x005221B8
0x0052245C 0x0051DFA4
0x0051E180 0x00465E90 0x00C4B2DC 0x00C4B9A8 0x00C4BA40 0x00C4685C
0x002D1B8C 0x002D0A54
0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.Ralink.driver.RT73(1.1.7)@0x504000
dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x4b0000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
com.apple.driver.AppleUSBEHCI(2.5.9)@0xc42000
dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
com.apple.iokit.IONetworkingFamily(1.5.0)@0x4b0000
Proceeding back via exception chain:
Exception state (sv=0x552A3280)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000;
LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007;
root:xnu-792.24.17~1/RELEASE_PPC
Model: PowerMac11,2, BootROM 5.2.7f1, 2 processors, PowerPC G5 (1.0), 2 GHz,
4.5 GB
Graphics: NVIDIA GeForce 6600LE, GeForce 6600LE, PCI, 128 MB
Memory Module: DIMM0/J6700, 1 GB, DDR2 SDRAM, PC2-4200U-444
Memory Module: DIMM1/J6800, 1 GB, DDR2 SDRAM, PC2-4200U-444
Memory Module: DIMM2/J6900, 1 GB, DDR2 SDRAM, PC2-4200U-444
Memory Module: DIMM3/J7000, 1 GB, DDR2 SDRAM, PC2-4200U-444
Memory Module: DIMM4/J7100, 256 MB, DDR2 SDRAM, PC2-4200U-444
Memory Module: DIMM5/J7200, 256 MB, DDR2 SDRAM, PC2-4200U-444
Network Service: Ethernet Adaptor (en3), Ethernet, en3
PCI Card: GeForce 6600LE, Display, SLOT-1
PCI Card: bcom5714, network, GIGE
PCI Card: bcom5714, network, GIGE
Serial ATA Device: WDC WD1600JS-41MVB1, 149.05 GB
Parallel ATA Device: PIONEER DVD-RW DVR-110D
USB Device: Hub, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec,
500 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: 802.11 bg WLAN, Ralink, Up to 480 Mb/sec, 500 mA
USB Device: Apple Cinema HD Display, Up to 1.5 Mb/sec, 500 mA
USB Device: PTZ-631W, Tablet, Up to 12 Mb/sec, 500 mA
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/sec
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/sec

Hi petere1977 -
Greetings and welcome to the Apple boards
It would help a lot if you could update your profile to indicate exactly which G5 you have and what OS you are running. Generally these problems are caused by RAM, but it could also be something else. If you could provide more system information it would be helpful.
Try running the Apple Hardware Test that came with your system and see if it reports any problems.
Is the RAM original or have you added some? Have you performed any system updates or added any new hardware or software recently?
Luck-
-DaddyPaycheck

Grey screen with loading bar.how can i fix this watch the video below

https://www.youtube.com/watch?v=bRrOc7fmnEw

Ok what is happening is this.
You have corruption in your MacintoshHD partition, OS X is loading partially and runs a at boot fsck drive check/repair on the MacintoshHD partition and it's failing, why you get a stuck loading bar while trying to boot.
You booted into RecoveryHD parttion and are trying to install OS X, however it can't be installed in RecoveryHD, nor Windows/BooCamp. Those partitions are not for OS X or don't have the right format.
If you can't over install OS X over itself into the MacintoshHD parititon, which is properly formatted for it, it means there is corruption there in that partition the sructure is damaged and needs to be erased.
If the MacintoshHD partition does't appear, it's also a serious issue and the entire drive will have to be erased to recreate the MacintoshHD partition.
Good news, your drive appears to work fine. It just needs data recovery and reformatting.
This is what your going to have to do.
1: Boot into RecoveryHD and use Disk Utiltiy and OS X installed onto a blank powered external drive, you then can hold the option/alt key to boot from it.
2: If you need to grab your recent files out of the MacintoshHD partition you can do that or use Data Rescue to try to recover from the corrupted system. Also you can use WinClone 3 to clone the BootCamp partition to another external drive.
3: Once you have your OS X users files and BootCamp cloned off, your ready to erase the ENTIRE drive (disk0) using the 3x security overwrite to map off the bad areas, then format and install OS X just like you did on the external drive.
4: Holding the option/alt key down while booting gets you Startup Manager, where you can select what you want to boot from, external drives, Windows or MacintoshHD. System Preferences > Startup disk will make it pernament.
You can't boot from the cloned Bootcamp, but you can reverse it back on and then boot from it like before.
Create a data recovery/undelete external boot drive
Reset your Mac
Make a bootable clone of your boot drive

Hi guys. I've had my MacBook Pro for 2 years now. Last night it suddenly kept glitching to a dark grey screen every now and then, then it would flash yellow / blue spots, and now it won't go past the grey screen even when I reboot it. I don't think I can

Hi guys.
I've had my MacBook Pro for 2 years now. Last night it suddenly kept glitching to a dark grey screen every now and then, then it would flash yellow / blue spots, and now it won't go past the grey screen even when I reboot it.
I don't think I can access my disk anymore as I've moved across countries since I've first gotten my laptop. it was working perfectly fine before it kept going to the dark grey screen with a little blue on the bottom.
If it helps, my camera light is still on, and it seems that my computer is working properly itself, but won't go past this grey screen.
I'm a college student and am really panicking about this - can anyone please tell me what to do?
Thank you & sorry for the long post.

What operating system are you running on it? (iOS 5.1 is for iPhone, iPad...not a Mac).

My ipad 3 stuck with a dark grey screen

Firstly hello fellow members,
This is my first time on here and unfortunately its with a problem .
My ipad 3 is stuck with a dark grey screen which looks like 6 equally spaced horizontal lines/bands.
Ive tried holding the buttons down for a reset & restoring in itunes but nether worked and just goes back to the grey screen.
Any help would be great.

Welcome and sorry to hear about your iPad.
I agree with Ralph. If you restored, rebooted.... there is nothing more to try. Take it to an Apple Store and let them have a look.

G4 mirror can't won't boot past grey screen with dark gray apple

Before this the computer was operating fine.
I just went and downloaded the latest versions of itunes and Safari. It stated that I had a corrupt download of itunes. It went thru the normal downloading/install procedure. When it went to restart from the install, it just hangs up at the light grey screen with the dark gray apple and I get the spinning wheel. It stays here for one/two minutes, then shuts itself down. Any ideas for fixing? Also I do not have any install disks. Thanks.

*Option 1*: Boot from your bootable backup drive, then erase the internal drive and clone the backup to the internal drive. You can use Disk Utility in the Utilities folder on the backup drive. Don't have a backup? Good time to start planning a backup strategy. Move on to:
*Option 2: Download AppleJack* - VersionTracker or MacUpdate - and read the documentation carefully. Then install the utility and use it to perform repairs and maintenance on your normal startup drive. Note that to use AppleJack you must be able to startup in single-user mode. If the existing system is unable to start properly into single-user mode, then you cannot use AppleJack.
*Option 3:* Purchase a copy of Leopard from an Apple Store or Apple retailer. Use it to reinstall OS X by doing an Archive and Install:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

My mac froze in an application so I shut it down by powering off with button, now when I try to turn it on I have a grey screen with Apple loge and the timer swirling but it doesn't get past this, please help!

I Shut down my Mac by holding in the power button after my iMac froze and now when I try to turn it back it on all I get is the grey screen with Apple loge and the timer and doesn't get any further. I have tried the diagnostic test but nothing was found.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

MBP (2010) stuck in grey screen with Apple logo no matter what I do.

Hi everybody,
I know this issue has been posted many times in the past, and I have searched everywhere, but I am quickly running out of option but to repartition/reformat and do a clean install. I have important files on my computer (I know! Back up! Back up! Back up!) and need your help to preferably regain full access to my system or somehow find access to my files so I could transfer them to an external hdd.
From two days ago my as I was browing the net through Google Chrome my computer all of a sudden started to show the sippinig beach ball and became completely unresponsive. I could not force shut down any program or restart the system. So, I held down the power button and forced the system to shut down. When I rebooted the MB it all began going haywire. The boot process gets stuck in a grey screen with the Apple logo and the spinning wheel (not the beach ball) for a long time. After that I get the mouse pointer, and if I move that it turns to the spinning beach ball and nothing happens except that the screen flashes between silver and grey colors.
So here are the steps I have taken as to "attempt" to fix the issue (I have followed these instructions: https://discussions.apple.com/docs/DOC-3353) :
1. Went into startup manager and ran the disk utility to verify disk volume and permissions. Everything seems to be OK.
2. Conducted a PRAM reset. No change.
3. Conducted a SMC reset. No change.
4. I did a fsck -fy run (in command mode) on startup. No change.
5. Ran the system in verbose mode and got the following error: "BootCacheControl : Unable to open /var/db/BootCache.playlist"
6. And lastly, I created 10.8 OSX image on a USB stick and reinstalled ML one more time only to get stuck at the same place yet again.
Additionally, I can see my computer from my wife's MBP also running ML for a while. The folder that I have set the permission to be available, I can access! I have moved some files, but naturally the files that I want are in folders that have restricted network access. That just tells me the hard itself should be fine (perhaps).
I am running out of ideas fast to save the system. If anyone can help me, I'd be immensely grateful. Thanks.
Amir

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode.* The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

Every time I have have Preview as my default pdf reader. I download a pdf file, i get a dark grey screen. Any suggestions?

I have Preview as my default pdf reader. Every time I download a pdf file, I get a dark grey screen. Any suggestions?

Hi,
I also installed Adobe Reader because an ebook I downloaded wouldn't open without it.
I then chose Adobe Reader as my default. When I later uninstalled it using the Trash Me app-which usually clears everything out-I couldn't get Preview back as the default.
I went to the "Library/Internet plug-ins" path and trashed the two Adobe Reader plug ins that were there. I used Secure Empty Trash, and then shut down completely and did not check the box to reopen any windows. Then I restarted the Mac.
I not only shut down Safari, I closed all applications and shut down the Mac completely being sure to uncheck the "relaunch with windows open" button. When I turned the Mac back on, I opened Safari and went to an online PDF that I had been trying to open previously to test the app. It opened this PDF using Preview and showed it in Safari.
I then tested using a PDF from my files and it opened in Preview.
Quit Safari.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type of copy / paste: /Library/Internet Plug-Ins
Click Go then move the Adobe PDF Browser plugin from the Internet Plug-Ins folder to the Trash.
Relaunch Safari to test.

Grey screen with apple logo after new HDD install

I have a mid 2010 iMac A1312, this was given to me recently with the knowledge of its bad HDD, so I bought a new HDD. I followed step by step instructions on how to replace a Hard drive and I did. I switched the computer on and inserted my Snow Leopard 10.6.3 install disk and clicked the icon. It is now at a light grey screen with a dark Apple logo. I have waited about ten minutes and restarted the machine. Ive tried all variances of startup holding down c, option, command r and so forth. Currently I am going to give it a good long wait of 20 minutes or so and see if I was just being impatient and not allowing the install software chance to start up. But in the mean time... any suggestions? I have read I need the original disks that came with the computer from factory to get a new HDD going. Is this true? thank you for your time!

it has now been 30 minutes and no change. I still have the grey screen with apple logo. please help

Ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc. I cannot swipe to the second

ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc. I cannot swipe to the second page of icons, black box appears around an icon and then switches to a different one anytime I swipe. A box even appears around the time and battery power. iPod & iTunes are both updated. What is the FIX on this issue?

I had this problem as well. This is what I found by searching online. I tried the fix on my nano 7th gen and it worked. I hope this helps you. Make sure to use two fingers for sliding and double-click the icons to get into settings. Good luck.
It would seem that Voiceover has been enabled on your iPod Nano. The following article contains information regarding Voiceover, and how to disable it once it's been enabled.
iPod nano (6th generation and later): How to use VoiceOver
http://support.apple.com/kb/HT4317
To turn off VoiceOver on iPod nano using VoiceOver gestures
From the Home Screen, swipe right or left with two fingers until you see or hear "Page 2 of 2" on iPod nano (7th generation) or "Settings" on iPod (6th generation).
If the icons have been rearranged, or if there are more than four Home screens, you may hear something different.
Slide one finger around the screen until you hear Settings.
Double-tap to open Settings.
Slide your finger up or down the screen until you see or hear General, then double- tap.
Slide your finger up or down the screen until you see or hear Accessibility, then double-tap.
Slide your finger up or down the screen until you see or hear VoiceOver, then double-tap.
Double-tap when you hear "VoiceOver switch button on."
You'll hear "VoiceOver off" to confirm the setting. Now you can use standard gestures to control iPod nano.
Note: You can also turn off VoiceOver by resetting your iPod.

On start up i just get a grey screen with the apple logo-this has suddenly started happenin. Please help?

on start up i just get a grey screen with the apple logo-this has suddenly started happenin. Please help?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Ipod nano 4g dark grey screen with 2 beeps, how to fix?

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