IPod syncs 18 gb of songs then stops

I've been having some trouble with my fourth gen. ipod, I've restored it a couple times but I'm realizing that it will only sync up to 18 gb of music and then it freezes both the ipod and itunes. Anyone have any ideas what might be wrong with it?

I recently had my 20G 3rd Generation replaced with a refurbished model through Best Buys service exchange program.
When I sync the new ipod to Itunes, it only transfers around 9 gb of songs (I only have 12 gb of music), then itunes just freezes.
After I disconnect the ipod, I see that only 500 mb of songs actually made it into the Ipod. What happen to the other 8.5 gb of songs that was suppose to be transfered?
After syncing the ipod for the second, third, and fourth time, only 500 mb is stored shown in the ipod, even though 6-8 gb of music was transfered before locking up.
#1. Why is itunes freezing up before completely transfering all 12 kb of songs?
#2. Where did the initial 8.5 gb go that supposedly transfered over to the Ipod before itunes locked up?

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