IPod Touch Generation 4 64GB

My iPod Touch gen 4, was dropped on the carpet, and it has caused the volume buttons to not work and come out of place, and also made the screen go white with a black dot.
This happened a few weeks ago, I wanna know how much it is to repair and I haven't been able to contact Apple, apart from email, which hasnt helped.

Hello
I'm assuming you used Express Lane to inform Apple of the problem via email? If you bought your iPod recently i.e. within the year you could try and have it repaired or replaced. This would involve calling Apple or going to your nearest Apple store.
The UK Apple support number is 0844 209 0611 and the US number is 800-275-2273. Any other country's number can be found by going to the relevent Apple website for that country and clicking the tiny "Contact Us" link at the bottom of the page.
Apple telephone support is generally very good, so I'd recommend you try that option first.

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