Ipod Touch won't connect

My Ipod Touch won't connect with my mac powerbook G4... It connects perfectly with windows... It's comes up with "UNKNOWN ERROR" Can anybody help??
Regards Craig

Simple question, Do you have the latest iTunes installed in your Mac?

Similar Messages

  • New ipod touch won't connect to itunes

    My new iPod touch won't connect to itunes on my iMac.  I have several devices already connected to this itunes library, any suggestions?  Thanks.

    See:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    You need iTunes 10.5 or later and that requires OSX 10.5.8 or later.

  • My ipod touch won't connect to wifi at home and it use to, it keeps saying my password is wrong

    My ipod touch won't connect to wifi at home, it use to work just fine, now it keeps telling me my password is wrong, but it can't be wrong because it is the same one I have always used. I also have an IPad2 that belongs to my daughter and it connects with our wifi at home with no problem.  But, why is my wifi telling me that my password is wrong.  I have tried everything, we have changed the pass word and that did not work.  We have have taken security off of our wifi and my ipod touch give me another message, but it won't connect to my wifi at home.  Please help... b/c the greatest thing for me is to be able to connect to wifi at home.
    thanks

    I have even shut down my ipod touch to see if it fixes the lack of wifi connection at home but it keeps telling me my password is wrong.  I can connect everywhere else, but not at home.  Pls help my.. I need to connect at home.  Does it matter if we have othere decives like ipads connected to the same wifi.  Because we have an ipad2 and my ipod and up until 1 week ago, we had very little issues keeping both of our devices connected at home.  Eitherway the ipad2 is still working just fine on our home wifi, but my ipod touch keeps refuseing to accept the password.
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  • Two of our ipod touches won't connect to the home wifi.  They have done before. All other apple devices connect fine.  They can see the wifi devices, appear to try to connect (the circle whirls around) but connection doesn't complete.  Ideas?

    Two of our ipod touches won't connect to the home wifi.  They have done before. All other apple devices connect fine.  They can see the wifi devices, appear to try to connect (the circle whirls around) but connection doesn't complete.  Ideas please?

    I have 2 of them that only connected for a day and then reset network settings and they connected again for a day now resetting network settings does not fix it either. My iphone used to work with my home network but after upgrading to the latest OS which is the same versions as the ipods it no longer works either. Acts the same as the ipods. It would seem that the latest tweeks to the OS is the problem with wifi connectivity.

  • Ipod touch won't connect to computer, windows 7, and itunes, and won't charge on my computer

    Whenever I plug in my ipod touch to my computer, NOTHING HAPPENS.There is no "bleep" sound, nothing shows up under my computer, nothing shows up in itunes, and my ipod touch won't even charge. How can I fix this?
    I have tried many things to fix this issue, including reading and doing everything listed under "iOS: Device not recognized in iTunes for Windows".
    I have:
    - deleted itunes and reinstalled it
    - reset my ipod touch using the home and power key
    - tried fixing drivers
    - using a different cord
    - using a different computer (my ipod touch won't even show up on any other computer)
    etc.
    And yet my ipod touch still will not connect to my computer or itunes, and will not charge on my computer. It charges fine in the wall, though.
    I have more information that I believe may be integral to fix this issue:
    - My ipod touch is up to date with iOS 8.0.2
    - My itunes is up to date with version 11.4
    - I tried to connect my ipod using bluetooth, and it shows up like this
    (other than this, it won't show up on my computer at all)
    - After I had updated my ipod touch and itunes and even synced my ipod (which had worked fine), I had then put a facebook app and facebook message app on my ipod touch, which after I had done that the next day I noticed that my ipod touch would not even show up on my computer at all (so I deleted the apps) and yet the problem is still persisting.
    - I installed iCloud on both my ipod touch and my itunes
    - Other than what I stated, I have not made any changes to my ipod touch.
    In my device manager, NO APPLE PRODUCTS/DRIVERS SHOW UP ANYWHERE
    The only place that apple mobile device show up at is here -
    I've even tried to reset/stop/set to automatic the Apple Mobile Device here, and still it does not help.
    Someone please help me. I've provided much information, so some assistance would really be appreciated. If I need to provide more information, please let me know.

    You can try going to Settings>General>Reset>Erase all content and setting and then try setting up via iTunes. If still problem then set up via wifi and go to an Apple Store
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:         
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store   

  • IPod Touch won't connect or charge AT ALL.

    I can't connect my iPod touch to ANY computer AT ALL. This includes Windows Xp, Vista and an iMac with Leopard. They are all running iTunes 7.6.2. I have tried all protocols I've come by so far none have worked. The iPod simply won't connect.
    The iPod turns on when it is plugged in but after the home screen comes up nothing happens. No charging, syncing or any type of connection. iTunes and the OS don't acknowledge any type of USB device, even in the Device Manager. Apparently it tries since it powers up when plugged in but thats the extent of the connection. I haven't found any other persons with a scenario like this, please help.

    I know you've tried it with other computers, but have you tried it with a different cable? Also have you tried resetting the Touch while it is connected? (Hold down the sleep and go buttons, ignore the power off screen and let go when you see the Apple logo).
    If you get the same results after trying this you need to either make a Genius Bar appointment at your nearest Apple Store or send it in for service: http://www.apple.com/support/oss/

  • My ipod touch won't connect to the wifi network?

    Hello,
    My ipod touch won't work upstairs in my house. It is a 32gb 3rd generation and you have to stand close to the router. My family has two other ipod touchs and both of them work up in my room. I need help on how to mak it so my iPod works. I have reset the network settings 5 times and I have restored it once. Neither of them work. I have had it since 2009 and i got the wifi router in February 2011. It worked until March break when I went to my friends house and my iPod wouldn't work unless I stood bside her laptop. there was 3 other iPod touchs that worked fne though. Can I get viruses on my iPod touch?? Please help

    Here's how I solved my connection issues (I got this from doing online research):
    Manually Configure Your Network: From DHCP tab, tap the STATIC tab at the top. You will be presented with 4 fields to fill in:
    Field 1 is the IP Address. This address is for your iPod and it needs to be corret inorder to connect to the network. You need to know the address of your router in order to fill this field in. If you have a home network router, chances are your router address is something like 192.168.1.1 or 192.168.0.1 (you need to find this in your router's manual). Set your iPod's IP address to something like 192.168.X.150 (X= the 3rd number in your router's address).
    Field 2 is the Subnet Mask. Most likely, your Subnet mask will be 255.255.255.0 (as long as your router's address begins with 192.168.X.X).
    Field 3 is the Router Address. This address is given to you in your router's user manual. Some manufacturers even have it written on the bottom or back of the router itself. Most likely, it will be either 192.168.0.1 or 192.168.1.1 (confirm with your user manual). This address is also called the Default Gateway.
    Field 4 is the DNS address. If the above fields are correctly set, these should be determined automatically. However, if they are not, you will need to get this (or these) address(es) from your Internet Service Provider. You may also obtain this information from http://opendns.com (free service).
    When I first tried this procedure, I could only receive mail and not send. Later on, I could send but not receive. After a few calls to my ISP (they said they were having problems with the internet) and a lot of entering and re-entering the information, I finally gave up and early the next a.m. I input everything again and all of a sudden I was hooked up!
    My ISP never could tell me why I couldn't get a connection.
    P.S. The port I used was 25.
    Good Luck!

  • My iPod touch won't connect to my airport express.

    I use my Airport Express as a network extender which has worked fine until now.  All of a sudden my Ipod Touch won't work out of range of my Time Capsule and ignores the Airport Express. 
    The Airport Express works fine with keeping my  Macbook Air connected out of range of the Time Capsule.
    Thanks

    Without anymore information try:
    iOS: Troubleshooting Wi-Fi networks and connections

  • My iPod Touch won't connect to iTunes or my computer, and the "on this iPod" tab is gone out of the blue. I can't put any more music onto my iPod, and I can't erase anything off of it either! What can I do?

    My iPod Touch is a 6.1.6
    I got it as a gift a couple years ago, so I'm not sure exactly what generation it is. My iPod Touch will not connect to iTunes or my computer, and the "on this iPod" tab is also gone. I can't put anything new onto it and I can't take anything old off of it! This just happened recently as well, as it was working fine up until a couple months or so ago. What can I do?

    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My Ipod touch won't connect to my home wifi.

    Its been a week since my ipod touch can't connect to my home wifi. When I open the wifi, it shows me other wifis around me but my own. I even try resetting network under the ipod setting. It connects to other wifi, such as my school's and starbucks. Once I go home it doesn't show or connect. My router is boardcasting the ssid. and its not blocking my ipod touch's mac address either. I tried everything! Resetting network and turning off my router and modem.

    - Try resetting the iPod. Nothing is lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next try Settings>General>Reset>Reset all Settings.
    All your preferences and settings are reset. Information (such as contacts
    and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory defaults./new iPod

  • TS1398 my ipod touch won't connect to my wi-fi which is locked,i've tried using the password on the router but it does not accept it,ive phoned talk talk,,,,let's not go there!!!!1

    my ipod touch will not connect to my home wi-fi internet which is locked,i've tried using the password on the router but it does not accept it.
    i phoned talk talk for advice but unfortunately i would have been as well asking an axe weilding monkey high on cocaine...
    appreciate any advice...
    thanks.
    martin.

    thanks for getting back so quickly.when i put  password into ipod it comes up with message
    "unable to join network"
    the router is using AES incription.
    my wi-fi is a secured connection WPA2,
    i believe i should have WEP or WAP connection for it to work?
    i have set up my daughters nintendo 3ds lite to internet no problem using existing connection.
    talktalk said they do not support apple ipod touch sytem?
    very confusing,particulary as i've bought 3 ipod touch ,,,,mmmmmmm!
    thanks again..

  • New iPod Touch won't connect to wifi

    I recently purchased three 32GB iPod Touch's for my children for Christmas.  I'm trying to set them up ready to go, but one of them just won't connect to my wifi.  The other two have no trouble, connected immediately.  Can anyone shed some light on this or do I need to make an appointment at the apple store?  I have tried to reset the network settings, it has made no difference unfortunately.

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My iPod touch won't connect to wifi?

    I recently got an iPod touch 5th gen, and at first everything worked fine. Randomly, it stopped connecting to my home wifi network. Other devices (my brothers phone, my tablet) connect to it fine, but with my iPod it says it's connected and I have 3 bars of wifi, but Safari won't load any websites, none of my social media apps work, and it acts as if it has no wifi connection. It works perfectly fine at other wifi networks (I've tried it at school and at some public wifi locations), but it won't use my home wifi. I've tried turning the wifi off and back on, restarting my iPod (holding down power+home buttons), resetting network connections, tapping "forget this network" and joining it again, making sure that I am on the latest update of iOS, and nothing seems to work. I've tried setting the HTTP PROXY to "Atuo" because I read somewhere that it solves the problem, but everything is the same. I connect to the wifi and it works fine for like 1 minute, and then it just stops working. I don't get any error message or anything either. I don't think it's my router because like I said, all the other wireless devices in my house are able to connect just fine. If anyone could help me with this, that would be greatly appreciated. Thanks

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network       
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My ipod touch won't connect when plugged into Bose speaker

    Whenever I plug my iPod touch into my Bose speaker system, nothing happens. It doesn't say that there is an error or anything. It starts charging just fine but it won't play when it's plugged in.
    I know it's not an issue with the iPod's abililty to play music because headphones and the built in speaker work just fine. Other iPods connect fine to that speaker, just not this one. I'm just not sure why it won't connect to the speaker.

    - Does Bose say it is compatble with your 4G iPod and iOS 6.1.6? Sometimes an iOS update will break compatibility
    - Did it work before the iOS update?
    - Have you went to Bose's support site/contacted them?
    Trey:
    - Resetting the Bose unit
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
      - Restore to factory settings/new iOS device.

  • IPod touch won't connect to computer after failed update?????

    A few days ago, I had received a new cable to update my iPod touch from Amazon. This cable is not made by Apple. I have had two cables in the past from Apple, one that came with my 1st Generation Nano and one that came with my iPod touch. The former cable is the older version of the cable, while the latter is the newer version. A year ago the newer cable that came with the iPod touch broke. So I bought a new one from Apple. Then that one broke in June. Because I did not want to spend any money on a new one, I just used my old cable. It worked for a while until it stopped functioning. I have not updated my iPod touch until recently when I had purchased this new cable (which looks like the older version of the cable). It had updated my sister's 4 year old Video iPod and my 1st generation Nano. When I had plugged in my iPod touch with this new cable, my Compaq Presario V6000 laptop said it was syncing the iPod. But on the iPod screen it was saying the opposite. It was allowing me to use my iPod while Syncing it. Recently it has been doing that, when this iPod was brand new it was saying syncing, cancel to unsync. Now here is where the problem with my iPod has occured. So on the sync page on iTunes it said that there was a new update ready for my iPod. So I clicked update and allowed iTunes to download the software, extract the old software, and back it up. But in the middle of backing it up, it said my iPod was disconnected from my computer. When it was clearly connected to my laptop. I unconnected my iPod and reconnected. Now it said it was connected. It said I had to restore my iPod to its original settings and while it was doing so, it said that my iPod had disconnected again, while it was clearly plugged into the computer. Now my iPod won't even update at all. And every time I press the hold button it shows the symbol for itunes and the cable, meaning that I should be connecting to itunes, even though it is hooked up to the computer but not being recognized. The cable works though, because right after this I had updated my Nano to see if the cable was broken. I forgot to mention that similar problems with connecting and disconnecting occurred with the other plugs to, but not to this extent. Can anybody please help me solve this problem? Could it be the cord? My ipod? My laptop(I would say that it is my laptop's fault, seeing that it is a piece of garbage. But I tried connecting my iPod to my sister's macbook pro and it did not work either)? Would you recommend me to just bring my ipod, the new cable, and my laptop to the Genius Bar at the Apple Store and ask them in person??
    *Sorry if some of the wording does not make sense. If you need any other information ask me. I want this solved as soon as possible.*

    Could there be a problem that is happening to my ipod right now that is not associated with a usb cable problem? I want to avoid buying a new cable until I eliminate all other problems that I could have. If it is not a cable problem I don't want to spend money on something that is not necessary at the moment.
    By the way, by following your advice with my current cable, iTunes recognized my iPod, and said you must restore this iPod before you can use it with iTunes. I clicked on restore. It extracted the software and once that was done it said Preparing iPod for restoring. It started to do it but then it said "The iPod "iPod" could not be restored. An unknown error occurred (13)."

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