Ipod will charge but wont update?

I have a 30 GB Video, and it usually updates but i cant get it to anymore. I think it might have somehing to do with my sistser having an ipod on the same computer, on a different user name and folder. it usually will let me update when shes not logged in, but its still not letting me update, althoguht it will charge. My computer doesnt even recognise that i have my ipod plugged in. HOw do i fix this? Thanks
30 GB Ipod Video   Windows XP  

iPodService 7.0.2.16 is currently not running.
iTunesHelper 7.0.2.16 is currently running.
Current user is not an administrator.
Connected Storage Devices:
IDE\DiskWDCWD20BB-22RDA0____________________20.00K20
Could not open CD handler, 5. Problem with installation of drive in Windows or drive contains copy protected CD.
USBSTOR\DiskApple__iPod___________1.62
Could not open CD handler, 5. Problem with installation of drive in Windows or drive contains copy protected CD.
USBSTOR\DiskCanon__iP6210DStorage_0103
Could not open CD handler, 5. Problem with installation of drive in Windows or drive contains copy protected CD.
USBSTOR\DiskGenericUSB_CF_Reader__1.01
Could not open CD handler, 5. Problem with installation of drive in Windows or drive contains copy protected CD.
USBSTOR\DiskGenericUSB_MS_Reader__1.03
Could not open CD handler, 5. Problem with installation of drive in Windows or drive contains copy protected CD.
USBSTOR\DiskGenericUSB_SD_Reader__1.00
Could not open CD handler, 5. Problem with installation of drive in Windows or drive contains copy protected CD.
USBSTOR\DiskGenericUSB_SM_Reader__1.02
Could not open CD handler, 5. Problem with installation of drive in Windows or drive contains copy protected CD.
USBSTOR\DiskMaxtor_3200___________0341
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller, PCI bus 0, device 11, function 0. Device is working properly.
Standard Enhanced PCI to USB Host Controller, PCI bus 0, device 11, function 1. Device is working properly.
IEEE 1394 Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller, PCI bus 4, device 8, function 0. Device is working properly.
Connected Device Information
IPOD (J:\), iPod with video running firmware version 1.2
Serial Number:
Bus Speed: 61340
The last connected iPod serial number:
The iPod Service Logging Information:
[SERVICE: 0xAD8,18:36:44 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Sun Nov 19 18:36:44 2006)
[SERVICE: 0xAD8,18:36:44 INFO] ##### iPodService starting as a service, version: 7.0.2.16
[SERVICE: 0xBA4,18:36:46 INFO] Got signaled to go ahead... Starting device manager!
[SERVICE: 0xC50,18:36:46 INFO] Listener Window created
[SERVICE: 0xC50,18:37:29 INFO] [DevNodesChanged]
[SERVICE: 0xC50,18:38:56 INFO] [DevNodesChanged]
[SERVICE: 0xC50,18:38:56 INFO] [DevNodesChanged]
[SERVICE: 0xC50,18:41:41 INFO] [DevNodesChanged]
[SERVICE: 0xC50,18:50:21 INFO] [DevNodesChanged]
[SERVICE: 0xC50,18:50:21 INFO] [DevNodesChanged]
[SERVICE: 0xC50,19:22:43 INFO] [DevNodesChanged]
[SERVICE: 0xC50,19:23:29 INFO] [DevNodesChanged]
[SERVICE: 0xC50,19:23:29 INFO] [DevNodesChanged]
[SERVICE: 0xC50,20:13:26 INFO] [DevNodesChanged]
[SERVICE: 0xC50,20:13:37 INFO] [DevNodesChanged]
[SERVICE: 0xC50,20:13:37 INFO] [DevNodesChanged]
[SERVICE: 0xC50,21:46:10 INFO] [DevNodesChanged]
[SERVICE: 0xC50,21:50:40 INFO] [DevNodesChanged]
[SERVICE: 0xC50,21:50:40 INFO] [DevNodesChanged]
[SERVICE: 0xC50,22:22:11 INFO] [DevNodesChanged]
[SERVICE: 0xC50,01:39:34 INFO] [DevNodesChanged]
[SERVICE: 0xC50,01:39:34 INFO] [DevNodesChanged]
[SERVICE: 0xC50,01:47:49 INFO] [DevNodesChanged]
[SERVICE: 0xC50,05:25:34 INFO] [DevNodesChanged]
[SERVICE: 0xC50,05:25:34 INFO] [DevNodesChanged]
[SERVICE: 0xC50,05:30:35 INFO] [DevNodesChanged]
[SERVICE: 0xC50,05:39:58 INFO] [DevNodesChanged]
[SERVICE: 0xC50,05:39:58 INFO] [DevNodesChanged]
[SERVICE: 0xC50,06:02:00 INFO] [DevNodesChanged]
[SERVICE: 0xC50,06:02:00 INFO] [DevNodesChanged]
[SERVICE: 0xC50,06:12:10 INFO] [DevNodesChanged]
[SERVICE: 0xC50,06:12:18 INFO] [DevNodesChanged]
[SERVICE: 0xC50,06:12:18 INFO] [DevNodesChanged]
[SERVICE: 0xC50,06:35:18 INFO] [DevNodesChanged]
[SERVICE: 0xC50,06:35:24 INFO] [DevNodesChanged]
[SERVICE: 0xC50,06:35:24 INFO] [DevNodesChanged]
[SERVICE: 0xC50,06:49:14 INFO] [DevNodesChanged]
[SERVICE: 0xC50,06:59:11 INFO] [DevNodesChanged]
[SERVICE: 0xC50,06:59:11 INFO] [DevNodesChanged]
[SERVICE: 0xC50,07:06:05 INFO] [DevNodesChanged]
[SERVICE: 0xC50,09:35:09 INFO] [DevNodesChanged]
[SERVICE: 0xC50,09:35:09 INFO] [DevNodesChanged]
[SERVICE: 0xC50,09:38:58 INFO] [DevNodesChanged]
[SERVICE: 0xC50,10:37:51 INFO] [DevNodesChanged]
[SERVICE: 0xC50,10:37:51 INFO] [DevNodesChanged]
[SERVICE: 0xC50,10:39:35 INFO] [DevNodesChanged]
[SERVICE: 0xC50,10:45:56 INFO] [DevNodesChanged]
[SERVICE: 0xC50,10:45:56 INFO] [DevNodesChanged]
[SERVICE: 0xC50,10:54:05 INFO] [DevNodesChanged]
[SERVICE: 0xC50,11:03:55 INFO] [DevNodesChanged]
[SERVICE: 0xC50,11:03:55 INFO] [DevNodesChanged]
[SERVICE: 0xC50,11:21:50 INFO] [DevNodesChanged]
[SERVICE: 0xC50,14:37:50 INFO] [DevNodesChanged]
[SERVICE: 0xC50,14:37:50 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:13:34 INFO] CItunesDeviceMsgListener::OnSessionChange: WTSSESSIONLOGOFF
[SERVICE: 0xC50,15:13:34 INFO] session 0l disconnected
[SERVICE: 0xB94,15:13:34 INFO] Session is logging off
[SERVICE: 0xB94,15:13:34 INFO] Checking client 1024
[SERVICE: 0xB94,15:13:34 INFO] Removing client 1024 with cookie 67111963
[SERVICE: 0xC50,15:13:48 INFO] CItunesDeviceMsgListener::OnSessionChange: WTSSESSIONLOGON
[SERVICE: 0xC50,15:13:48 INFO] session 0l connected
[SERVICE: 0xC50,15:18:06 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:18:06 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:18:06 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:18:08 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC50,15:18:08 INFO] device \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC50,15:18:08 INFO] device is an iPod
[SERVICE: 0xC50,15:18:08 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC50,15:18:08 INFO] [-1] set waiting to mount = 1
[SERVICE: 0xC50,15:18:08 INFO] [1] Assigning session 0
[SERVICE: 0xC50,15:18:08 INFO] [1] added device interface "\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0xC50,15:18:08 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0xC50,15:18:08 INFO] [1] added device number 7 to m_objDeviceNumberMap
[SERVICE: 0xC50,15:18:08 INFO] [1] added device interface "\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0xC50,15:18:08 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:18:08 INFO] [1] input #0 from src #0
[SERVICE: 0xC50,15:18:08 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:18:08 INFO] [1] input #1 from src #0
[SERVICE: 0xBC8,15:18:08 INFO] [1] input #0
[SERVICE: 0xBCC,15:18:08 INFO] [1] input #1
[SERVICE: 0xBC8,15:18:08 INFO] [MACHINE 1 INPUT #0] - (HDW) CheckDevNode
[SERVICE: 0xBC8,15:18:08 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xBCC,15:18:08 INFO] [MACHINE 1 INPUT #1] - (HDW) CheckDevNode
[SERVICE: 0xBCC,15:18:08 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xC50,15:18:11 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC50,15:18:11 INFO] [VolumeArrive] mask = 0xFFC
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\.\L:
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x5 partition 0x1
[SERVICE: 0xC50,15:18:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 5
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\.\K:
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x6 partition 0x1
[SERVICE: 0xC50,15:18:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 6
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\.\J:
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x7 partition 0x1
[SERVICE: 0xC50,15:18:11 INFO] iTunes device #7 found with drive letter J, mask 0x200
[SERVICE: 0xC50,15:18:11 INFO] [1] set waiting to mount = 0
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\.\I:
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x4 partition 0x1
[SERVICE: 0xC50,15:18:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 4
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\.\H:
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x3 partition 0x1
[SERVICE: 0xC50,15:18:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 3
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\.\G:
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0xC50,15:18:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\.\F:
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0xC50,15:18:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\.\E:
[SERVICE: 0xC50,15:18:11 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xC50,15:18:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\.\D:
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x0 partition 0x2
[SERVICE: 0xC50,15:18:11 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xC50,15:18:11 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC50,15:18:11 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC40,15:18:12 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xC40,15:18:12 INFO] [First Connect] Creating connect event for device 1
[SERVICE: 0xC40,15:18:12 INFO] [1] set waiting to mount = 1
[SERVICE: 0xC40,15:18:12 INFO] [1] input #2 from src #0
[SERVICE: 0x67C,15:18:12 INFO] [1] input #2
[SERVICE: 0x67C,15:18:12 INFO] [MACHINE 1 INPUT #2] - (HDW) Interface Arrival
[SERVICE: 0x67C,15:18:12 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x67C,15:18:12 INFO] [1] progress is now 2
[SERVICE: 0x67C,15:18:12 INFO] [1] progress is now 2
[SERVICE: 0x67C,15:18:12 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0x67C,15:18:12 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0x67C,15:18:12 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0x67C,15:18:12 INFO] VendorId: Apple
[SERVICE: 0x67C,15:18:12 INFO] ProductId: iPod
[SERVICE: 0x67C,15:18:12 INFO] revision: 1.62
[SERVICE: 0x67C,15:18:12 INFO] vendor bytes:
[SERVICE: 0x67C,15:18:12 INFO] 02 01 00 00 00 00 00 00 00 0B 00 11 92 00 00 00 00 00 00 00
[SERVICE: 0x67C,15:18:12 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0x67C,15:18:12 INFO] [1] Power State: Powered
[SERVICE: 0x67C,15:18:12 INFO] [1] Checkpoint attempt #0
[SERVICE: 0x67C,15:18:12 ERROR] Did not find first letter of stage
[SERVICE: 0x67C,15:18:12 INFO] got HotPlugState 0
[SERVICE: 0x67C,15:18:12 INFO] [1] serial number 000A270015A5AF8E
[SERVICE: 0x67C,15:18:12 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0xC40,15:18:13 INFO] [First Connect] Creating mount event for device 1
[SERVICE: 0xC40,15:18:13 INFO] [VolumeArrive] mask = 0xFFC
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\.\L:
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x5 partition 0x1
[SERVICE: 0xC40,15:18:13 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 5
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\.\K:
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x6 partition 0x1
[SERVICE: 0xC40,15:18:13 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 6
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\.\J:
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x7 partition 0x1
[SERVICE: 0xC40,15:18:13 INFO] iTunes device #7 found with drive letter J, mask 0x200
[SERVICE: 0xC40,15:18:13 INFO] [1] set waiting to mount = 0
[SERVICE: 0xC40,15:18:13 INFO] [1] input #3 from src #0
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\.\I:
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x4 partition 0x1
[SERVICE: 0xC40,15:18:13 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 4
[SERVICE: 0xBC8,15:18:13 INFO] [1] input #3
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\.\H:
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x3 partition 0x1
[SERVICE: 0xC40,15:18:13 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 3
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\.\G:
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0xC40,15:18:13 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\.\F:
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0xC40,15:18:13 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\.\E:
[SERVICE: 0xC40,15:18:13 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0xC40,15:18:13 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\.\D:
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x0 partition 0x2
[SERVICE: 0xC40,15:18:13 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0xC40,15:18:13 INFO] looking up device # for \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC40,15:18:13 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xBC8,15:18:13 INFO] [MACHINE 1 INPUT #3] - (HDW) Volume Mount
[SERVICE: 0xBC8,15:18:13 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0xBC8,15:18:13 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xBC8,15:18:13 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0xBC8,15:18:13 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0xBC8,15:18:13 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0xBC8,15:18:13 ERROR] Did not find first letter of stage
[SERVICE: 0xBC8,15:18:13 INFO] got HotPlugState 0
[SERVICE: 0xBC8,15:18:16 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0xBC8,15:18:17 INFO] [1] ===== iPod with Video =====
[SERVICE: 0xBC8,15:18:17 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0xBC8,15:18:17 INFO] 15:18:17, year 2006, day of yr. 323, GMT offset -20 isDST 0
[SERVICE: 0xBC8,15:18:17 INFO] [1] progress is now 0
[SERVICE: 0xBC8,15:18:18 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0xBC8,15:18:18 INFO] [1] Auto-launch iTunes ENABLED
[SERVICE: 0xBC8,15:18:18 INFO] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
[SERVICE: 0xB54,15:18:18 INFO] <0x4> Got Serial #
[SERVICE: 0x13C0,15:18:18 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0x13C0,15:18:18 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x13C0,15:18:18 INFO] Mounted
[SERVICE: 0x13C0,15:18:18 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x13C0,15:18:18 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xB54,15:18:18 INFO] Mounted
[SERVICE: 0xB54,15:18:18 INFO] [1] already mounted!
[SERVICE: 0xB54,15:18:18 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xC50,15:18:18 INFO] [VolumeArrive] mask = 0x200
[SERVICE: 0xC50,15:18:18 INFO] looking up device # for \\.\J:
[SERVICE: 0xC50,15:18:18 INFO] type 0x7 drive 0x7 partition 0x1
[SERVICE: 0xC50,15:18:18 INFO] iTunes device #7 found with drive letter J, mask 0x200
[SERVICE: 0xC50,15:18:18 INFO] [1] set waiting to mount = 0
[SERVICE: 0xC50,15:18:18 INFO] [1] input #4 from src #0
[SERVICE: 0xBCC,15:18:18 INFO] [1] input #4
[SERVICE: 0xC50,15:18:18 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:18:18 INFO] [1] input #5 from src #0
[SERVICE: 0x67C,15:18:18 INFO] [1] input #5
[SERVICE: 0xBCC,15:18:18 INFO] [MACHINE 1 INPUT #4] - (HDW) Volume Mount
[SERVICE: 0xBCC,15:18:18 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0xB98,15:18:18 INFO] iTunes already running in current session.
[SERVICE: 0x67C,15:18:19 INFO] [MACHINE 1 INPUT #5] - (HDW) CheckDevNode
[SERVICE: 0x67C,15:18:19 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x13C0,15:18:20 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xBAC,15:18:20 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xBAC,15:18:20 INFO] Mounted
[SERVICE: 0xBAC,15:18:20 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xBAC,15:18:20 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xB54,15:18:20 INFO] <0x4> COM request for device 1 drive letter - J
[SERVICE: 0xBAC,15:18:20 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xBAC,15:18:20 INFO] Mounted
[SERVICE: 0xBAC,15:18:20 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xBAC,15:18:20 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xB54,15:18:20 INFO] Mounted
[SERVICE: 0xB54,15:18:20 INFO] [1] already mounted!
[SERVICE: 0xB54,15:18:20 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xBAC,15:18:21 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0x13C0,15:18:26 INFO] Mounted
[SERVICE: 0x13C0,15:18:26 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x13C0,15:18:26 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x13C0,15:18:26 INFO] [1] input #6 from src #316435
[SERVICE: 0xBC8,15:18:26 INFO] [1] input #6
[SERVICE: 0xBC8,15:18:26 INFO] [MACHINE 1 INPUT #6] - (APP) Mountlock Unmount
[SERVICE: 0xBC8,15:18:26 INFO] [1] Begin Unmounting...
[SERVICE: 0xBC8,15:18:26 INFO] [1] progress is now 3
[SERVICE: 0xBC8,15:18:26 INFO] total locks = 1, caller = 3016, caller locks = 1
[SERVICE: 0xBC8,15:18:26 INFO] Ejecting media
[SERVICE: 0xBC8,15:18:26 INFO] SUCCESS
[SERVICE: 0xBC8,15:18:27 INFO] Volume lock success!
[SERVICE: 0xBC8,15:18:27 INFO] total locks = 2, caller = 3016, caller locks = 2
[SERVICE: 0xBC8,15:18:28 INFO] CMQuery_And_RemoveSubTreeW stop
[SERVICE: 0xC50,15:18:29 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:18:29 INFO] [1] input #7 from src #0
[SERVICE: 0xC50,15:18:29 INFO] [DevNodesChanged]
[SERVICE: 0xBCC,15:18:29 INFO] [1] input #7
[SERVICE: 0xC50,15:18:29 INFO] [1] input #8 from src #0
[SERVICE: 0x67C,15:18:29 INFO] [1] input #8
[SERVICE: 0xBC8,15:18:29 INFO] CMQuery_And_RemoveSubTreeW took 390 ms
[SERVICE: 0xBC8,15:18:29 INFO] total locks = 1, caller = 3016, caller locks = 1
[SERVICE: 0xBC8,15:18:29 INFO] total locks = 0, caller = 3016, caller locks = 0
[SERVICE: 0xBC8,15:18:29 INFO] [1] Finished Unmounting with status 1
[SERVICE: 0xBC8,15:18:29 INFO] NOT Mounted
[SERVICE: 0xBC8,15:18:29 INFO] [1] ** NOT in intermediate state, device is Mounted
[SERVICE: 0xBC8,15:18:29 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {iTunesPseudoUnmounting}
[SERVICE: 0xBAC,15:18:29 INFO] [1] Progress state is 3, Waiting to disconnect = 0
[SERVICE: 0xBC8,15:18:29 INFO] [MACHINE 1 ACTIONS] - {iTunesPseudoUnmounting}
[SERVICE: 0xC50,15:18:29 INFO] [VolumeRemoved] existing mask 0x200, arrive mask 0x200
[SERVICE: 0xC50,15:18:29 INFO] [1] value = 1
[SERVICE: 0xC50,15:18:29 INFO] [1] input #9 from src #0
[SERVICE: 0xBC8,15:18:29 INFO] [1] input #9
[SERVICE: 0xC50,15:18:29 INFO] [InterfaceRemoved]
[SERVICE: 0xC50,15:18:29 INFO] [1] value = 0
[SERVICE: 0xC50,15:18:29 INFO] removed device number 7 from m_objDeviceNumberMap
[SERVICE: 0xC50,15:18:29 INFO] [1] input #10 from src #0
[SERVICE: 0xBCC,15:18:29 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
[SERVICE: 0xBCC,15:18:29 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x67C,15:18:29 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
[SERVICE: 0x67C,15:18:29 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x67C,15:18:29 INFO] [1] input #10
[SERVICE: 0xBC8,15:18:29 INFO] [MACHINE 1 INPUT #9] - (HDW) Volume Unmount
[SERVICE: 0xBC8,15:18:29 INFO] [1] progress is now 3
[SERVICE: 0xBC8,15:18:29 INFO] [1] Setting progress to 3
[SERVICE: 0xBC8,15:18:29 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x67C,15:18:29 INFO] [MACHINE 1 INPUT #10] - (HDW) Interface Removal
[SERVICE: 0x67C,15:18:29 INFO] [MACHINE 1 TRANSITION] - {iTunesPseudoUnmounting} ==> {iTunesPseudoUnmounted}
[SERVICE: 0x67C,15:18:29 INFO] [MACHINE 1 ACTIONS] - {iTunesPseudoUnmounted}
[SERVICE: 0x67C,15:18:29 INFO] [1] *** iTunesPseudoUnmounted - Sending event out, device session 0
[SERVICE: 0x67C,15:18:29 INFO] [1] progress is now 0
[SERVICE: 0xB54,15:18:35 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xB54,15:18:35 INFO] NOT Mounted
[SERVICE: 0x13C0,15:18:35 INFO] NOT Mounted
[SERVICE: 0x13C0,15:18:35 INFO] NOT Mounted
[SERVICE: 0x13C0,15:18:35 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x13C0,15:18:35 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x13C0,15:18:35 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x13C0,15:18:35 INFO] [1] input #11 from src #316435
[SERVICE: 0xBC8,15:18:35 INFO] [1] input #11
[SERVICE: 0xBC8,15:18:35 INFO] [MACHINE 1 INPUT #11] - (APP) Mountlock Mount
[SERVICE: 0xBC8,15:18:35 INFO] [1] Begin Mounting...
[SERVICE: 0xBC8,15:18:35 INFO] [1] progress is now 2
[SERVICE: 0xBC8,15:18:35 INFO] NOT USB
[SERVICE: 0xC50,15:18:40 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:18:40 INFO] [1] input #12 from src #0
[SERVICE: 0xBCC,15:18:40 INFO] [1] input #12
[SERVICE: 0xC50,15:18:40 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xC50,15:18:40 INFO] type 0x7 drive 0x7 partition 0x0
[SERVICE: 0xC50,15:18:40 INFO] [1] set waiting to mount = 1
[SERVICE: 0xC50,15:18:40 INFO] [1] added device interface "\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0xC50,15:18:40 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0xC50,15:18:40 INFO] [1] added device number 7 to m_objDeviceNumberMap
[SERVICE: 0xC50,15:18:40 INFO] [1] input #13 from src #0
[SERVICE: 0x67C,15:18:40 INFO] [1] input #13
[SERVICE: 0xC50,15:18:40 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:18:40 INFO] [1] input #14 from src #0
[SERVICE: 0xC50,15:18:40 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:18:40 INFO] [1] input #15 from src #0
[SERVICE: 0xBC8,15:18:40 INFO] SUCCESS
[SERVICE: 0xBC8,15:18:40 INFO] [1] progress is now 2
[SERVICE: 0xBC8,15:18:40 INFO] [MACHINE 1 TRANSITION] - {iTunesPseudoUnmounted} ==> {iTunesPseudoMounting}
[SERVICE: 0x13C0,15:18:40 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x13C0,15:18:40 INFO] [1] Mount in progress, wait till finish...
[SERVICE: 0xBC8,15:18:40 INFO] [MACHINE 1 ACTIONS] - {iTunesPseudoMounting}
[SERVICE: 0xBC8,15:18:40 INFO] [1] input #14
[SERVICE: 0xBCC,15:18:40 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
[SERVICE: 0xBCC,15:18:40 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xBCC,15:18:40 INFO] [1] input #15
[SERVICE: 0x67C,15:18:40 INFO] [MACHINE 1 INPUT #13] - (HDW) Interface Arrival
[SERVICE: 0x67C,15:18:40 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x67C,15:18:40 INFO] [1] progress is now 2
[SERVICE: 0x67C,15:18:40 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x67C,15:18:40 INFO] [1] progress is now 2
[SERVICE: 0xC50,15:18:40 INFO] [VolumeArrive] mask = 0x200
[SERVICE: 0xC50,15:18:40 INFO] looking up device # for \\.\J:
[SERVICE: 0xC50,15:18:40 INFO] type 0x7 drive 0x7 partition 0x1
[SERVICE: 0xC50,15:18:40 INFO] iTunes device #7 found with drive letter J, mask 0x200
[SERVICE: 0xC50,15:18:40 INFO] [1] set waiting to mount = 0
[SERVICE: 0xC50,15:18:40 INFO] [1] input #16 from src #0
[SERVICE: 0x67C,15:18:40 INFO] [1] input #16
[SERVICE: 0xC50,15:18:40 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:18:40 INFO] [1] input #17 from src #0
[SERVICE: 0xBC8,15:18:40 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
[SERVICE: 0xBC8,15:18:40 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xBC8,15:18:40 INFO] [1] input #17
[SERVICE: 0xBCC,15:18:40 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
[SERVICE: 0xBCC,15:18:40 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x67C,15:18:40 INFO] [MACHINE 1 INPUT #16] - (HDW) Volume Mount
[SERVICE: 0x67C,15:18:40 INFO] [MACHINE 1 TRANSITION] - {iTunesPseudoMounting} ==> {Mounted}
[SERVICE: 0x67C,15:18:40 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x67C,15:18:40 INFO] [1] *** iTunesPseudoMounting state finalizing internal mount
[SERVICE: 0x67C,15:18:40 INFO] total locks = 1, caller = 1660, caller locks = 1
[SERVICE: 0x67C,15:18:40 INFO] SUCCESS
[SERVICE: 0x67C,15:18:40 INFO] Volume lock success!
[SERVICE: 0xBC8,15:18:40 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
[SERVICE: 0xBC8,15:18:40 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple∏_ipod&rev1.62#000a270015a5af8e&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x67C,15:18:43 INFO] total locks = 0, caller = 1660, caller locks = 0
[SERVICE: 0x67C,15:18:43 INFO] [1] Finished Mounting with status 1
[SERVICE: 0x67C,15:18:43 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x67C,15:18:43 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x67C,15:18:43 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x67C,15:18:44 ERROR] Did not find first letter of stage
[SERVICE: 0x67C,15:18:44 INFO] got HotPlugState 0
[SERVICE: 0x67C,15:18:50 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x67C,15:18:50 INFO] [1] ===== iPod with Video =====
[SERVICE: 0x67C,15:18:50 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x67C,15:18:50 INFO] 15:18:50, year 2006, day of yr. 323, GMT offset -20 isDST 0
[SERVICE: 0x67C,15:18:50 INFO] [1] progress is now 0
[SERVICE: 0x13C0,15:18:50 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xBAC,15:18:50 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xB54,15:18:50 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xB54,15:18:50 INFO] Mounted
[SERVICE: 0xB54,15:18:50 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xB54,15:18:50 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x13C0,15:18:50 INFO] <0x4> COM request for device 1 drive letter - J
[SERVICE: 0x67C,15:18:51 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0xBAC,15:18:51 INFO] Mounted
[SERVICE: 0xBAC,15:18:51 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xBAC,15:18:51 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xBAC,15:18:51 INFO] [1] input #18 from src #316435
[SERVICE: 0xBCC,15:18:51 INFO] [1] input #18
[SERVICE: 0xBCC,15:18:52 INFO] [MACHINE 1 INPUT #18] - (APP) Mountlock Unmount
[SERVICE: 0xBCC,15:18:52 INFO] [1] Begin Unmounting...
[SERVICE: 0xBCC,15:18:52 INFO] [1] progress is now 3
[SERVICE: 0xBCC,15:18:52 INFO] total locks = 1, caller = 3020, caller locks = 1
[SERVICE: 0xBCC,15:18:52 INFO] Ejecting media
[SERVICE: 0xBCC,15:18:52 INFO] SUCCESS
[SERVICE: 0xBCC,15:18:52 INFO] Volume lock success!
[SERVICE: 0xBCC,15:18:52 INFO] total locks = 2, caller = 3020, caller locks = 2
[SERVICE: 0xBCC,15:18:53 INFO] CMQuery_And_RemoveSubTreeW stop
[SERVICE: 0xC50,15:18:54 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:18:54 INFO] [1] input #19 from src #0
[SERVICE: 0xC50,15:18:54 INFO] [DevNodesChanged]
[SERVICE: 0xC50,15:18:54 INFO] [1] input #20 from src #0
[SERVICE: 0xBC8,15:18:54 INFO] [1] input #19
[SERVICE: 0xBCC,15:18:54 INFO] CMQuery_And_RemoveSubTreeW took 375 ms
[SERVICE: 0xBCC,15:18:54 INFO] total locks = 1, caller = 3020, caller locks = 1
[SERVICE: 0xBCC,15:18:54 INFO] total locks = 0, caller = 3020, caller locks = 0
[SERVICE: 0xBCC,15:18:54 INFO] [1] Finished Unmounting with status 1
[SERVICE: 0x67C,15:18:54 INFO] [1] input #20
[SERVICE: 0xBCC,15:18:54 INFO] NOT Mounted
[SERVICE: 0xBCC,15:18:54 INFO] [1] ** NOT in intermediate state, device is Mounted
[SERVICE: 0xBCC,15:18:54 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {iTunesPseudoUnmounting}
[SERVICE: 0xB54,15:18:54 INFO] [1] Progress state is 3, Waiting to disconnect = 0
[SERVICE: 0xBCC,15:18:54 INFO] [MACHINE 1 ACTIONS] - {iTunesPseudoUnmounting}
the lights are:
iTunes Service Status: Orange
Itunes Helper, Controller, iPod Connection Status: Green

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    i solved this problem, and if anyone else has it and has vista here's what to do:
    go to safely remove hardware
    select Apple device or iPod and click properties
    and click enable
    if it wont let you click enable click change properties

  • My Ipod will charge but not connect to my computer or Itunes, help please

    I have a 30g video ipod.
    when i connect the ipod to my laptop,it will onlycharge it.
    it does not show up in itunes or my comp.
    can anybody help me?
    thanks

    I am having the same problem, and it started soon after I downloaded the latest update (not sure if that has anything to do with it, but others seem to be having the same problem after updating).
    I posted a topic about it here: http://discussions.apple.com/thread.jspa?messageID=6955155#6955155
    Let me know if you find the solution!

  • IPod Nano charges but wont sync

    This problem just started happing 2 days ago.
    I plug my nano into my Dell computer running Windows XP,
    with iTunes latest version running and nothing happens ecexpt the little battery icon in top right corner goes to charging and eventually my ipod goes to sleep. If anyone can tell me why it will not charge please post an answer it would be greatly appreciated.
    Thank You.

    bump

  • My iphone 3gs is charging on the wall charger but wont charge on the pc, have cleaned it, yet it can sync and update with itunes easily, but it still wont charge, have tried several cables as well same effect.

    my iphone 3gs is charging on the wall charger but wont charge on the pc, have cleaned it, yet it can sync and update with itunes easily, but it still wont charge, have tried several cables as well same effect.

    1) authorize iTunes on your wife's user account for her iTunes store account(s)
    2) connect the device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
    3) sync the device
    iTunes will wipe the iPhone but, since you transferred her purchases in the previous step, your content will be in her library and you can re-populate the iPhone with it.

  • Upgraded lastest version of itunes, now ipod touch will not sync. My ipod is recognized by my computer and will charge, but itunes does not recognize it.

    I am not tech savvy, to say the least. But the latest versions of itunes and an upgrade for my ipod touch popped up for an upgrade, so I upgraded both. Now, my ipod touch (purchased in 12/2010) is not being recognized by itunes. My computer picks it up and it will charge, but nothing else is happening. I have tried resetting the ipod...but that didn't help anything. What else should I do? I keep seeing info about uninstalling itunes....how does that work and will all of my files (music and apps) be ok?

    General troubleshooting for unrecognized ipods in Windows is mentioned here: http://support.apple.com/kb/TS1495
    Start by checking Apple Mobile Device Service: http://support.apple.com/kb/TS1567
    Removing and reinstalling iTunes is covered here: http://support.apple.com/kb/ht1923
    As mentioned in this article, reinstalling iTunes will not delete your music and apps, but backing up is always a good idea.
    iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. See how to back up the contents of your iTunes library in How to back up your media in iTunes.

  • My iPod will charge in the computer but not my iPod dock, my sisters iPod dock or the wall charger. My sisters iPod will charge in all and we both have the same sofware and generation. Why won't mine charge?

    My Ipod will charge in the computer but noy my iPod dock, my sisters iPod dock or the wall charger. My sisters iPod will charge in all and we both have the same software and generation. Why won't mine charge?

    Look the dock connector on your iPod. Look for abnormalities like bent or corred contacts, foreign material and cracked/broken plastic.
    Try:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears..
    - Restore from backup
    - Restore to factory settings/new iPod

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  • Ipod not recognized unless fully charged.

    Hi, I recently changed my PC, I was using windows xp and everything was fine. Now, I am using Windows 7 and my Ipod is not recognized neither by my PC nor Itunes, unless it is fully charged. I did not have this issue before. Any solutions?