IPod will not unlock

I'm assuming I'm screwed here. I locked my iPod and it will not unlock. I can't use the click wheel or centre button at all. I've tried charging, syncing and restoring the factory settings and nothing had worked. Any help or advice would be much appreciated.

Did you try a Reset? Hold the top and center buttons together for up to 10 seconds. Look fo rthe Apple logo to appear. You may have to try this several times. Might not work...but it can't hurt.

Similar Messages

  • My ipod will not unlock. What do l need to do about it?

    My ilod will not unlock what do l need do do about it?

    If you cannot remember the passcode, you will need to Restore your device...
    Connect the Device to the iTunes library you Usually Sync with, open iTunes, click on the Device tab that appears in the Left side column of iTunes, Select your Device, then go to the Summary Page and click Restore.
    If necessary Place the Device into Recovery mode...
    See here,
    http://support.apple.com/kb/HT1808

  • My Ipod will not unlock

    I turned on my Ipod and it won't let me unlock it or pull down or up either of the settings bars. The time still changes. I have tried holding down the home button and the power button at the same time already a and it will not work.

    Try the remaining items of:
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My Ipod will not unlock even after updating the software

    Hi, I have an iPod Nano 4G, is locked to the Apple logo and iTunes will only recognize it when I go into hard disk mode.
    and update your iPod with iTunes via the internet and everything was done in order but the iPod still has the apple logo screen
    and check the test team that brings the same (Disco OK, OK Display, Touch control ok)
    I do not know what else to do, I thank you beforehand all the help I can get
    Greetings

    Do you mean you can't unlock it?
    We have no way of knowing exactly which online instructions you may have tried.
    Apple - Support - iPod touch - iPod touch Troubleshooting Assistant
    iPod touch: Hardware troubleshooting

  • I have 2 ipod touches. I backed up the new one with old's info. The old one will not unlock with the password I had wrote down and I tried my new ones password.  How can I reset the old ipod without affecting the new one and how can I unlock the old one?

    I have 2 ipod touches. I backed up the new one with old's info. The old one will not unlock with the password I had wrote down and I tried my new ones password.  How can I reset the old ipod without affecting the new one and how can I unlock the old one?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software

  • Ipod Nano Will NOT UNLOCK No Matter What I Do

    My mom's green Ipod nano is going crazy it locked itself and no matter what I do it will not unlock. I restored it, I let the battery rundown, I pushed the menu and center buttons and nothing I can't even get it to restart that way. Please help!! thanks.

    Hello kcbarker50,
    Voiceover can be disabled by quickly pressing the home button three times. Alternatively, accessibility options (such as Voiceover) can be configured via iTunes.
    iOS: Configuring accessibility features
    http://support.apple.com/kb/HT5018
    Cheers,
    Allen

  • My ipod is locked ause i put an app on and it will not unlock

    i have ilock on my ipod and it will not unlock what should i do

    Connect the iPod to its syncing computer and restore via iTunes.  If iTunes asks for the passecode and you can't enter the passcode or if you do not have the syncing computer, place the iPod in recovery mode and then restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • Ipod will not slide to unlock

    ipod will not unlock

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • HT201401 My iphone will NOT unlock with my CORRECT passcode.

    My iphone will NOT unlock with my CORRECT passcode.  I can't even backup and restore on itunes because it's locked.  What can I do?  Does anyone have experience with this and know how to fix it?

    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
    A Complete Guide to Recover Your iDevice if You Forget Your Passcode
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
             charge for at least ten minutes to ensure that the battery has some charge, and then
             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My ipod will not let work. When i turn it on it says " ipod is disabled" across the top of screen and "try again in 21,891,954 minutes" under those two lines is a sceensaver pic of a flower. Ipod is 6months old

    my ipod will not work. It has locked me out. when i turn it on it says " ipod is disabled" across the top and under that it says"try again in 21,891,948 minutes" underneath that is a screensaver picture of a flower. Will somebody please help me with this. I got it for my daughter"s birthday and she doesn't know how it happened, it just got like this a few months ago and has not worked sine. The ipod is 6 months old. Please help, thank u wes

    Connect in recovery mode iOS: Unable to update or restore
    and follow this article: iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Message was edited by: Ingo2711

  • My ipod will not open even after following instructions online

    my ipod will not open even after following instructions online

    Do you mean you can't unlock it?
    We have no way of knowing exactly which online instructions you may have tried.
    Apple - Support - iPod touch - iPod touch Troubleshooting Assistant
    iPod touch: Hardware troubleshooting

  • My ipod will not even turn on when I plug it in to my computer.

    My IPOD will not turn on, even when when plugged into the computer. It will not sync or anything.

    Hard Reset.
    - Hold down the Home Button (Circle button with White Square in it) and the Sleep/Wake button
    - Wait for the 'Slide to Unlock' screen pops up
    - Test to see if the issue is resolved.

  • Ipod will not show up, in iTunes library please help.

    Ipod will not show up, in iTunes library please help.
         I just updated to the newest version of ITunes well, not just but a few days ago. Anyway I have windows 8, and in ITunes my Ipod 5th gen will not show up. I have tried somethings such as unpluging repluging, going to services and restarting, basiclly everything on yoyutube, none still work. It's ***** to cause I just wanted to put music on my Ipod, if anyone has an idea of what to do please give some suggestions.
    Thank you, for trying to help.

    Hello Stephen19wfwake,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    1. Try the iPod troubleshooting assistant:
    If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
    If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
    2. Restart the iPod Service
    3. Restart the Apple Mobile Device Service
    4. Empty your Temp directory and restart
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Change your iPod's drive letter
    7. Remove and reinstall iTunes
    8. Disable conflicting System Services and Startup Items
    9. Update, Reconfigure, Disable, or Remove Security Software
    10. Deleting damaged or incorrect registry keys
    Best of luck,
    Mario

  • An Album (CD) I have imported in my iTunes, and is on my iPod, will not sync over to my iPad. Why not?

    An Album  (CD) that I have successfully imported into iTunes, and synced with my iPod, will NOT sync with my iPad, even though I have done everything I know how to do so. When viewing the music in "On This iPad" mode, I can actually see the album there, but it is grayed out, and in the left hand column there is a circle with dotted lines, as if it is an incomplete download--which in essence it is. But I have the album (CD) in my iTunes and on my iPod, just like hundreds of other CD's--what's up with this one?
    Another characteristic is that since trying to import this CD into my iPad, I cannot get a successful sync of the iPad now; the syncing process hangs up in "Waiting for changes to be applied" for 3 or 4 minutes, and then it just stops.  No message that "The syncing process is complete. Please eject before disconnecting." The sync just quits on its own, so I take it that the syncing process was unsuccessful.
    Now what?
    Message was edited by: Padretimoteo

    Make sure that your music is in the format supported by the iPhone. I use either MP3 or AAC.
    A friend had the same problem a while back. All his music was in the WMA format and is therefore not playable on the iPhone and would not copy. Once he converted his songs to MP3 they copied to his iPhone without problem.

  • My ipod touch has a usb cable picture with an arrow pointingto the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the powerbutton is pressed. what can i do to fix this?

    my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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