Ipurchased Adobe acrobat XI Pro student & Teacher edition and need to send my proof of eligibility. How do I send it to receive my serial number?

Ipurchased Adobe acrobat XI Pro Student & Teacher edition and need to send my proof of eligibility so that I can receive the serial #. How do I do this??

For details regarding the student/teacher provisions you can refer to the following information page:
http://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html#main_submit_poe
Another good resource for getting information is the student and teacher edition information forum:
http://forums.adobe.com/community/download_install_setup/student_and_teacher_edition_infor mation_?view=discussions
Here are some links regarding student discounts from Adobe:
http://www.adobe.com/education/students.edu.html?showEduReq=yes
http://www.adobe.com/education/student-eligibility-guide.edu.html
http://www.adobe.com/education/students/how-to-buy-eligibility.edu.html

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Adobe acrobat xi pro student/teacher edition install?

I recently purchased the adobe acrobat xi pro student/teacher edition from local bestbuy...I went online and activated product even got serial number however, maybe its me but darn program wont run when in insert cd into drive...I have no idea whats going on and good luck trying to contact someone over the phone (why do they make it so difficult)...any help would be appreciated.

Hi MZapMZap,
Please download Acrobat from the mentioned link: http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=us&promoid=KHXXW and try installing on your machine.
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I downloaded adobe acrobat XI pro student teacher edition yesterday and ended up with a desk top full of reas me's and no serial number

I downloaded adobe acrobat XI pro student teacher edition yesterday and ended up with a desk top full of reas me's and no serial number

Cloudi.123 where are you downloading Acrobat XI Professional from? If you purchased the software from Adobe directly then please see Find a download link on Adobe.com.

I reinstalled operating system software on my MacBook Air (Yosemite 10.10.3) and tried reinstalling Adobe Acrobat 9 Pro. I was able to install the software into my Applications folder but I was unable to enter the serial number or go any further with the

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Hi Tom,
kindly check the System requirements | Acrobat family of products—older versions (XI, X, 9)
For serial number message try:
Error "Invalid serial number" | Acrobat 9 | CS4
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O

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes, Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no, This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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If you want instant replies, you need to Contact Customer Care.
If you post here in the user forum, you have to wait until someone sees your post (and knows the answer).
Anyway: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

Downloading Adobe Acrobat XI Pro Student and Teacher Edition

Hello! I just purchased Adobe Acrobat XI Pro Student and Teacher Edition. I don't know how to find the product to download on my account, it seems not to be there. So I tried to license the trial version I have on my computer with the product key I got in the email. But then it is not possible because I tried a Swedish version. The version I bought was only possible to buy in English so there is a mismatch between them and nothing happens. The service is terribly bad, I have been in phone que both yesterday and today for one hour, it seems impossible to come through.
Can someone help me?

hi Torvadm,
We apologize for the experience that you had with the Customer care so far . If you have purchased the product in English language , could you please uninstall the current version and install the English version from the below link.
Download Adobe Acrobat free trial | Acrobat XI Professional
You can always connect with us over a chat session as well if in case you are having trouble while getting through to us via the Telephone line.
Contact Customer Care
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Ipurchased Adobe acrobat XI Pro student & Teacher edition and need to send my proof of eligibility. How do I send it to receive my serial number?

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