IRM 11g - How to track copies of documents

hi all,
i understand that IRM allows documents to be tracked. ie. it knows how many copies of the document there are and how many are currently open and being edited. I read this somewhere but not very sure where exactly.
1) is this true? if true, how can i monitor from the irm server?
2) i did download the userguide from the oracle website. wondering if there are other/better user guides out there so that i can go deeper into the administration of IRM.
thanks,
gear

Hello Gear,
ad 1) it is not exactly true that you can track copies of sealed documents. What you can track is who tried to open (a copy of) a sealed document, provided that this user has installed and configured the correct IRM licensing server.
Let me explain the difference: if you seal a document (ie. you take a document, created its encrypted version and store its encryption key on a server) you create a doc id, which can be tracked. If someone attempts to open the document (or its copy), he or she needs to go the licensing server to get the decryption key. This can be tracked.
I'm simplifying a little bit - there is the offline mode, permissions are cached for the whole context, not for a single document, there are versions of documents, not just copies, but I believe you get the basic idea.
Of course, if you attempt to open a sealed doc on a PC with no IRM Desktop Client, or if the Desktop Client cannot reach the IRM Licensing server (either not configured, or not accessible), IRM Licensing server won't receive any info about it - the exception is tracking in the offline mode (ie. info will be sent once the Licensing server becomes accessible)
ad 2) I'd suggest just go for it - open the admin console and play with the configuration. 80% of settings are self-explanatory and they will help you to understand the remainder. And if not, there's always a chance to ask about a particular feature.

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