Is Apple going to fix the problem that iPad Air has with connecting to the server?

Less than a month ago I purchased a 32GB iPad Air, and for the majority of the time I have struggled with server connection. Finally I charged up my old iPad1 and got right on the server so after all the troubleshooting I did with my router I realized it was not that. Then I came to the support communities and see that many others have similar problems. One advised a process, which I followed to the letter, got on the server and then the next day was back at square one. Any helpful long term resolution advice or a ray of hope that Apple is doing something to correct this?

Hi JKAlbright,
Welcome to the Support Communities!
The article below may be able to help you troubleshoot your Wi-Fi issue.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
Have a great day!
- Judy

Similar Messages

HT4623 When is apple going to fix the problem of not been able to add and merge call. This seems to be a major software glitch that requires serious attention.

When is apple going to fix the problem of not been able to add and merge call. This seems to be a major software glitch that requires serious attention.

Who is your carrier? That feature is completely carrier dependent.

When is Apple going to fix the problem with slow Time Machine backups with Mavericks?

I have been with Apple tech support and they got my Time Machine working by doing a spotlight re-indexing and a safe boot. This worked for about three days and I am back to very slow backups. It is impossible for Time Machine to back up every hour when it takes six hours to do the back up. I don't want to take hours to re-index with spotlight all the time. I think taking six hours to do an incremental backup is a bit much. I see that there are many people that have this trouble and it all started with an upgrade to Mavericks. The question is when is Apple going to fix this problem of slow backups with Time Machine for Mavericks. I have wasted more time than I care to. I am think of going back to Windows. I need good solid backups of my machine and Apple has taken it away with the new Mavericks. Oh, I am using the UBS 3.0 connection so the drive should not be the problem. Also this has occurred in about the last five months, so I am not sure this problem was in the original Marvericks.

Allen Thanks for your reply. All I can say is several months ago Time Machine quit working in a reasonable manner. Right now I have a Time Machine backup that has been running all night and still has three hours to go to backup 6 GB of data. I am using a OWC 1.5 TB drive connected directly to my MacBook with a USB 3.0 connection. In the resent past I have added Dropbox, GoogleDrive and a MAMP server on which I am using a program called Learning With Text from Sourceforge. There have been a lot of questions on the forum about people having very slow Time Machine back ups, so it appears to be a general problem. I should also state I am getting this very slow backup after doing the Spotlight re-indexing and the Safe Restart procedure that was told to me by apple support. I have a 750 GB drive in my MacBook Pro which I am constantly trying to keep at a 5% level of free space. This might be a problem also. However, I am working on a lot of things and like to have a lot of things on my drive. Also the heavily loaded drive has not be a problem in the past. This slow backup business started about three months ago, so something has happen in a very short time period. Now it seems even the procedure that Apple support gave me is not working. Currently I am in China and it is difficult to interact with Apple support to solve this problem, but because I am in China having my computer backed up is critical. I have run the EtreCheck and am attaching the results below. I would appreciate any suggestions. If necessary I will clear out more of my hard drive if that appears to be a solution. The Time Machine drive was recently reformed so I only have a few backups on it. I also don't run the Time Machine all the time as I don't want multi-hour backups running all the time. I run it every few days.
Here is the info from EtreCheck:
Hardware Information:
          MacBook Pro (15-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,1
          1 2.6 GHz Intel Core i7 CPU: 4 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
          NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
          OS X 10.9.2 (13C1021) - Uptime: 0 days 10:18:59
Disk Information:
          APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 749.3 GB (54.06 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          HL-DT-ST DVDRW GS31N
USB Information:
          VIA Labs, Inc.    USB3.0 Hub
                    OWC Elite Pro mini C 1.5 TB
                              EFI (disk1s1) <not mounted>: 209.7 MB
                              NewMBP-TimeMachine-1.1 (disk1s2) /Volumes/NewMBP-TimeMachine-1.1: 1.5 TB (691.6 GB free)
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
          Logitech USB Receiver
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [not loaded] com.LaCie.ScsiType00 (1.2.2) Support
          [not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1) Support
          [not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.0) Support
          [not loaded] com.roxio.BluRaySupport (1.1.6) Support
          [not loaded] com.roxio.TDIXController (2.0) Support
          [not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
          [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
          [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
          [not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
          [kext loaded] com.symantec.kext.SymAPComm (11.2.2f3) Support
          [not loaded] com.symantec.kext.confidentialData (1.4f5) Support
          [not loaded] com.symantec.kext.filesecurity (1.4.3f19) Support
          [kext loaded] com.symantec.kext.fw (1.0.3f5) Support
          [kext loaded] com.symantec.kext.internetSecurity (1.3.2f5) Support
          [kext loaded] com.symantec.kext.ips (1.3.1f7) Support
          [kext loaded] com.symantec.kext.pf (4.2.1f7) Support
          [not loaded] com.wacom.driver.HIDTablet (5.0.1) Support
Startup Items:
          cma: Path: /Library/StartupItems/cma
          MySQLCOM: Path: /Library/StartupItems/MySQLCOM
          ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
          ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
          Tablet: Path: /Library/StartupItems/Tablet
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [loaded] com.adobe.versioncueCS4.plist Support
          [loaded] com.barebones.authd.plist Support
          [not loaded] com.barebones.textwrangler.plist Support
          [loaded] com.bombich.ccc.plist Support
          [loaded] com.mcafee.virusscan.eupdate.plist Support
          [running] com.micromat.TechToolProDaemon.plist Support
          [loaded] com.oracle.java.Helper-Tool.plist Support
          [loaded] com.oracle.java.JavaUpdateHelper.plist Support
          [loaded] com.prosofteng.DriveGenius.locum.plist Support
          [running] com.symantec.avscandaemon.plist Support
          [running] com.symantec.deepsight-extractor.plist Support
          [running] com.symantec.diskMountNotify.plist Support
          [loaded] com.symantec.MissedTasks.plist Support
          [loaded] com.symantec.navapd.plist Support
          [running] com.symantec.navapdaemonsl.plist Support
          [loaded] com.symantec.Sched501-1.plist Support
          [loaded] com.symantec.Sched501-2.plist Support
          [loaded] com.symantec.Sched503-3.plist Support
          [loaded] com.symantec.Sched503-4.plist Support
          [running] com.symantec.sharedsettings.plist Support
          [running] com.symantec.symdaemon.plist Support
          [running] com.symantec.symSchedDaemon.plist Support
          [loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
          [loaded] com.adobe.CS4ServiceManager.plist Support
          [running] com.lacie.safemanager.daemon.plist Support
          [running] com.micromat.TechToolProAgent.plist Support
          [loaded] com.oracle.java.Java-Updater.plist Support
          [running] com.seagate.SeagateStorageGauge.plist Support
          [failed] com.sogou.SogouServices.plist Support
          [running] com.symantec.uiagent.application.plist Support
          [running] net.culater.SIMBL.Agent.plist Support
          [loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist Support
          [loaded] com.adobe.ARM.[...].plist Support
          [loaded] com.google.keystone.agent.plist Support
          [running] com.wondershare.mobilegodaemon.plist Support
User Login Items:
          GeekTool
          SIMBL Agent
          QQ
          Safari
          Calendar
          Google Drive
          Dropbox
          Day One
          Dictionary
          SymSecondaryLaunch
Internet Plug-ins:
          Flip4Mac WMV Plugin: Version: 2.2.1.11 Support
          FlashPlayer-10.6: Version: 13.0.0.182 - SDK 10.6 Support
          iPhotoPhotocast: Version: 7.0
          Flash Player: Version: 13.0.0.182 - SDK 10.6 Outdated! Update
          AdobePDFViewer: Version: 9.5.5 Support
          Default Browser: Version: 537 - SDK 10.9
          QuickTime Plugin: Version: 7.7.3
          OfficeLiveBrowserPlugin: Version: 12.3.6 Support
          RealPlayer Plugin: Version: (null) Support
          Silverlight: Version: 4.0.51204.0 Support
          JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions:
          Video Converter: Version: 4.0.0
          AllMyTube: Version: 4.1.0.0
          Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          QQMail: Version: 1.0.2.0 - SDK 10.7 Support
          txftn: Version: 1.0.0.6 Support
3rd Party Preference Panes:
          Adobe Version Cue CS4 Support
          Flash Player Support
          GeekTool Support
          Growl Support
          Java Support
          MacFUSE Support
          MenuMeters Support
          MySQL Support
          Norton\nQuickMenu Support
          Paragon NTFS for Mac ® OS X Support
          Pen Tablet Support
          Perian Support
          TechTool Protection Support
Time Machine:
          Skip System Files: NO
          Mobile backups: OFF
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 697.84 GB Disk used: 647.49 GB
          Destinations:
                    NewMBP-TimeMachine-1.1 [Local] (Last used)
                    Total size: 1
                    Total number of backups: 11
                    Oldest backup: 2014-03-18 15:09:46 +0000
                    Last backup: 2014-04-29 23:24:28 +0000
                    Size of backup disk: Too small
                              Backup size 1 < (Disk used 647.49 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
              47%          SymAVScanDaemon
               7%          Finder
               7%          WindowServer
               2%          mds
               1%          NortonAutoProtect
Top Processes by Memory:
          385 MB          NortonAutoProtect
          262 MB          mds_stores
          180 MB          Safari
          139 MB          WindowServer
          115 MB          Finder
Virtual Memory Information:
          1.15 GB          Free RAM
          2.87 GB          Active RAM
          1.83 GB          Inactive RAM
          1.05 GB          Wired RAM
          1.02 GB          Page-ins
          380 MB          Page-outs
I hope you can see something that can be fixed.

When is apple going to fix the fact that icloud no longer works with microsoft outlook?

When is apple going to fix icloud so that it works with microsoft outlook again?

I am talking about everything i have lost since downgrading to IOS6. My contacts and calendar no longer sync with my outlook 2010!!!!! .....and I can't downgrade to IOS 5 because apple has deleted that version. thanx APPLE for nothing!

When is Apple going to fix the screen saver

I've read some threads on how to stop the screen saver from changing back from settings that the user applies and none of them seem to work. So, When is Apple going to fix this problem?

These are mostly user to user discussions, so we don't know.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer

When is apple going to fix this problem? !

When is apple going to fix this problem? People have been having trouble with itunes for days! I have tried everything that has been suggested. Nothing works! I can not reinstall itunes! If I can't use itunes, I can't buy anything!

Check the user tip below.
https://discussions.apple.com/docs/DOC-6562

When is Apple going to fix the iOS6 App Store app?

When is Apple going to fix the iOS6 App Store app? With the iOS5 version, you could easily view apps by release date in order to keep up with the new offerings. I usually bought one or two newly-released apps every week (many of which admittedly got deleted within a few days, but at least I tried them...). Now (with the new version of the App Store) I can't view apps by release date (at least not a list longer than a dozen or so titles in a specific subject area). As a result, I rarely buy new apps any more. It seems to me that it would be in Apple's best interests to fix this problem.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Apple Feedback -
http://www.apple.com/feedback/

Is apple going to fix the magic trackpad issue with Autocad zoom/pan soon? It only started happening when I updated to Yosemite

is apple going to fix the magic trackpad issue with Autocad zoom/pan soon?
It only started happening when I updated to Yosemite
I am using macbook pro 15" Retina

Although it not only bothers me but alot of other photo booth users aswell

When is apple going to fix the music app?

When is apple going to fix the music app?

Your right!! I should have given details.
I don't like the new music app for iOS 5.
You need to constantly use iTunes to change play list content etc.
Podcasts won't play in a loop.
Even the iPhone has more control in the music app.
I wish Apple had given more music tools instead of removing them.
I am having a hard time finding the feedback form. Can you help with a link?
I'll bookmark it for future use.
Thanks

When is Apple going to fix the problems with FCP and Leopard

Apple,
This is a nightmare.
I wish I never did the upgrade.
It's horrible that Apple released an OSX update that doesn't work with some of the most used Apple applications.
I don't know what I should do.
Compressor doesn't work, export using Quicktime is having problems...and that's just what I've found so far.
When is Apple going to fix this mess?
Hingefactor

Did you heed ANY of the warnings that were posted here, on LAFCPUG.org, or the CreativeCow.net? We gave many pointers on what to do before you upgrade, so that if you do run into issues with the new (and you WILL run into issues with the new OS) you could always go back to the stable version.
http://discussions.apple.com/thread.jspa?threadID=1185645&tstart=150
http://discussions.apple.com/thread.jspa?threadID=1196292&tstart=300
Apple will fix it when they fix it...that's all we can say. Keep sending in your issues and when they can, they will issue updates.
The rule of thumb is that if you have a good working edit system, don't mess with it. The machine that I use to earn a living, that is still on 10.4.9 and FCP 5.1.4. My laptop, that I use occasionally for editing, but mainly for e-mail, word processing, web surfing, that I updated. And I am testing FCP on this. So far, I am not suffering any issues.
If you backed up your system, you could have gone back to it.
Shane

When is Apple going to fix the maps? Unuseable in Europe

I have just upgraded to ois6 on my IPAD. The maps on the major European cites have no street names and makes the whope app unusable.
When are these guys going to fix the the problem?

appmacttrack wrote:
135 GB Available.
RAM is only 2GB with support up to 4GB.
So if it is the RAM, then what do Apple stores charge to install the extra 2GB Of RAM??
If it is too exspensive, I will go back to Snow Leopard!!
I'll just write my purchase of Mountain Lion off as a lesson learned!!
Only Problem with going back to Snow Leopard is that certain apps keep
saying they won't update such as Browers....etc.
Thanks.
Look on eBay for Ram, or Google reputed dealers. I used genetic RAM and updated to 8GB. MacBook Pros (5) all flying along without a glitch. Are you running any third party programs such as MacKeeper, Anti-Virus Software, Little Snitch, etc? What Login Items do you have selected in your User Account? There is generally a good reason why someone's Mac runs slow under Lion or Mountain Lion compared to the millions who don't have an issue. Ram increase would certainly be a start, but Apple RAM is quite expensive to, say, Kensington for example.
Cheers
Pete

When is apple going to fix ios8 problems?

I don't want to know how to write a good question, I want to know when Apple are going to fix the ios8 problems?

We are all users, like yourself, here.
No one here knows when Apple is going to release another iOS 8.x update.
Many owners of iPad 2 or 3 models are hoping much sooner than later.
None of us here knows...
Sorry.

I responded to a request to update my computer yesterday and now cant use Reunion 8! Is Apple going to fix this problem?

I am unable to use Reunion 8 since yesterday when I responded to a request to update my computer! Now it will start to open and then quit. The makers of Reunion tell me it has affected a lot of users. Is Apple going to fix this "security" update? All of my genealogy info is in that program! I have backed it up on a disc but not since May 2011.

I've outlined the restore proceedure here, it covers a lot of bases and explains what is going to occur so please don't be intimidated it's a LOT easier that it appears.
Take your time and comprehend the steps involved and you'll be backup up like before in short order.
Security Update 2012-001 Bricks Rosetta programs
Restore method.
#1 Backup your personal data off the machine.
Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
Disconnect all drives now to prevent any mistakes from occuring.
#2 Try Restoring from a TimeMachine or hold option bootable clone
If you have TimeMachine drive, or a hold the option key bootable clone use that to erase and restore from before the Security Update occured.
Obviously if you didn't make a recent backup before the update, your going to have to skip to Step #3.
Note: A TM restore can take a awfully long time, a clone restore takes under 2 hours in most cases.
If you don't know how to restore from TM drive
http://pondini.org/OSX/Home.html
#3 Reinstall OS X 10.6 from disk
If no recent TM or bootable clone then:
Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk and Permissions (do not format or erase!!), Quit DU and simply re-install 10.6.
Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway) or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
Note: If Disk Uitlity can't repair the drive, then come back to seek further assistance and make sure you have a copy of your data off the machine.
#4 Update to 10.6.8 without Security Update 2012-001
Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
#5 Reinstall any non-working third party programs
When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason.
If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
https://support.apple.com/kb/TS2570
Note: For most users likley Step #3 and #4 is likley all that is needed to be done.
That's it really.
Further Reading:
Learn how to have a OS X drive restore ability using TimeMachine or cloning software
Learn how to clone your entire OS X boot here
http://www.bombich.com/get_ready_for_lion.html
TimeMachine help here
http://pondini.org/OSX/Home.html
Make copies of your original Snow Leopard
http://www.walterjessen.com/make-a-bootable-backup-snow-leopard-install-disc/
Learn how to make a bootable SL USB thumb drive
http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
Deciding on upgrading to Lion?
Learn which programs ARE NOT compatible/updated for Lion, Rosetta programs will not run on Lion.
http://roaringapps.com/apps:table
Unverified hacks
Note: You may see a "hack" for this issue floating around, it has had mixed results as people's software is different.
You may want to try it, but it's at your own risk. It has worked fast for some and not at all for others, hopefully over time it will work for all.
The above methods I outline are Apple approved restore methods + based upon experience here and not a quick fix, but are sure to work as Apple recommends such steps themselves.
If at any time you feel this is beyond your capability, please seek local Mac/PC professional assistance before you lose your data.
In fact my steps above are very simple, you might want to have a family member or friend perfrom the proceedure in about a hour or two.
If you don't have any backup, please maintain at least a TM drive, just hook up a new blank external drive and TM will ask you to make a backup, takes some time so let it work.
If your a bit more skilled, a option bootable clone is much superior than TM drive.
Good Luck

When is Apple going to fix the problems with IOS8 Safari either won't work or is very slow.why can't you contact Apple themselves rather than this method?

ssince updating my IPad to IOS8 Safari does not work properly ie Marriott website it tells me no server is available yet Google works and other web search have the same problem when is Apple going to get fixes out soon I hope.Also why can't we contact Apple direct on this matter ?

Try some basic troubleshooting steps. Clear Safari, force close the app and reset the iPad.
Go to Settings>Safari>Clear History, Cookies and Data.
In order to close apps in iOS 8, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
There re are ways to contact Apple directly. Look here for help.
Contact Apple for support and service

Is apple going to fix the problems with skype

There is a major problem with dropped IM and video with Skype from the apple products. What is being done about this?

Is the issue just with Skype or FaceTime as well?
Make Sure iOS is updated to the latest version
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings
Have you tried deleting the app and reinstalling ?

Is Apple going to fix the problem that iPad Air has with connecting to the server?

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