Is apples recycling program online only?

Is apples recycling program online only? Or can I bring it to the Apple store?

mohr308 wrote:
Is apples recycling program online only?
Yes, Apple contracts with PowerON to estimate the fair market of your product.
Go to > Apple Recycling Program and follow the instructions in the "Here's how to get your gift card" section.

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Recycling program ripoff!

I recently recycled my iPhone 5 (in perfect working condition) through Verizon's recycling program because they were going to give me a gift card for $129! BUT they ended up emailing me a gift card for only $22.86 for a working iPhone 5! What is going on here Verizion?! This is an absolute rip off and if I knew ahead of time that you were going to do this, I would have taken my business elsewhere!

It is a scam. I have a friend that is an attorney that I have asked them to look into this for me. When looking for a new phone on the Verizon wireless site, My decision to purchase from the site was because of the $50.00 mail in rebate and the gift card for the "appraised" value of my phone. I decided to check the appraised value first before making my decision. It was valued at 100.00. (I have a screen shot of it) Now that I have purchased my new phone, the "appraised" value is only $11.00 (only two weeks later) and I cannot even complete the process online. I get an error message that says process cannot be completed at this time. I've been a long time customer of Verizon. But AT&T here I come. I'll be switching carriers as soon as I can. What a ripoff.

Apple Reuse and Recycling Program

I'm not sure where this should live. Its not a question more of a warning.
I recently took advantage of the Apple Reuse and Recycle Program in the UK to recycle three iPhones and obtain some vouchers in return. The Apple Partner for this service in the UK is 'BrightStar'. I used the on-line website and within days the return packs from BrightStar arrived. Enclosed was a flatpack box and a returns label. I packaged up the iPhones as instructed by BrightStar's own documentation, affixed the postage label and took the three packets to the Post Office, to be sure I obtained a 'Certificate of Posting' from the clerk.
Within a couple of days, emails started to arrive saying that the iPhones had been received by BrightStar, however only for two and not three. A day passed and more emails arrived with the Money off Vouchers for the two iPhones but not the third. I left it a day and contacted them via email and received the reply to say that they had not received the third iPhone. Ok.. its got lost.
So I then ask BrightStar, what now happens? Did they have insurance to cover the loss in the postage that they had arranged? No.. they don't pay for any kind of insurance in the postage that they themselves arrange. BrightStar then informed me that it is up to the customer to take out extra insurance or arrange 'Special Delivery' when they take the packages to the Post Office. However, this is not stated in the packaging instructions. So foolishly I have assumed that their pre-paid postage included insurance for the items.
So no iPhone, no voucher . I know its not Apples fault but what really annoys me is the attitude of BrightStar, their Recycling Partner, basically washing their hands of the whole affair, even though they had arranged all of the postage and packaging. Apple really do need to have a word with these people, I expect Apples Partners to be of the same standard as the Apple Organisation.
So people be warned. If you use BrightStar's service make sure you insure your package when you take your pre-paid packet to the Post Office, otherwise if it gets lost, you like me will be out of pocket.
I don't know who to take this up with within Apple, I can find any kind of contact for this kind of issue.

You might try contacting the Customer Support folks and see if they can give you a number for customer relations: https://support.apple.com/en-us/HT201232
In the US, the user has the option of taking the devices to an Apple store where the transaction is handled by the Apple staff, sounds like a significantly better option. But, thanks for the warning about buyer-beware - the need to protect yourself anytime a valuable device is sent through the post or any shipping organization.

Do not use Recycling Program - sell an old phone yourself

This program is absolutely a scam. I wish I'd done my due diligence and read this board before I sent my phone in. I had an iPhone 4s and I just upgraded my phone - only because they had a promotion in March to upgrade to the 5c for free. Otherwise, my 4s 16GB phone worked just fine. The phone had been kept in a case with a screen cover the entire time I owned it. It was pristine. So I logged on and got an estimate for 200.00. I figured that anywhere between 100 and 200 dollars would be a fair price for a phone in such good condition. So when I received and activated my new iPhone 5c, I backed up all of the 5GB of apps and data on my 4s, then I removed find my iPhone, and reset the phone to the factory settings. "Hello" was streaming across the screen, just like the phone was brand new.
A few days later I received the envelope to return the phone to Verizon. Yesterday I logged on to see the status and it read "phone will not power up". That is an absolute lie, unless Verizon did something to damage the phone. The phone was in perfect working condition when I sent it to them. I called customer service. I got bumped from person to person. Finally I asked for a supervisor. The gal that came on the phone "Courtney", was rude and not very helpful. She did say that she was escalating my complaint. When I asked her who her supervisor was, she said, "I don't have one". I asked who do you report to? Her reply was "No one." I said, you are not the CEO, you have a boss, what is their name and contact information? She refused to give it to me and then put me on hold - for almost 10 minutes. Another lady who was nice but not helpful, came on the line and claimed to be her supervisor. She also claimed that someone from customer service would be contacting me. Nothing.
Today I get my voucher for 36.00. That is a completely unfair amount for a 16GB iPhone 4s that was in perfect working condition. Obviously after reading all of these posts, the standard Verizon response is "The phone will not power up". Because of Verizon's lack of customer service, unwillingness to discuss the matter, and general lack of cooperation from their recycling program department - this seems like a major scam to screw people over.
We have been loyal Verizon customers since their first merger with GTE. We spend quite a bit with this company on domestic and international service. After major customer service problems earlier this year, I almost left. When I asked them to deactivate our account they suddenly became super customer service oriented. Now that I've upgraded one of our phones and we are in a contract, they are back to their old lack of customer care. Shame on me for getting sucked back in. I have no problem paying the fee to break our contract, and I am currently shopping other wireless providers.
Regarding their recycling program - I have filed a complaint with the BBB, and as others have done, I will start investigating class action. It seems that there are many of us in the same boat.

Wow...amazed that I wasn't the only one cause I thought it was a fluke that Verizon failed to follow through on the valued $200/each for two phones I sent in to recycle. BOTH phones were taken to an authorized dealer I've worked with for years. The manager there prepared BOTH of my phones to be sent in to recycling program and were valued at $200 each. I got an email saying one was $200...the other was $36. That one for $36 was in perfect condition. I called and was told the "FIND MY iPHONE" had not been deactivated. Interesting since I watched the manager prepare BOTH phones the same way before I mailed them. I've been told by TWO Verizon employees the same thing happened to them and there was such a thing as escalation. I escalated the request to be reviewed AFTER contacting Apple to be assured my phone was able to be used by them. I escalated it twice and was sent an email saying they would not give me the money nor would they return my phone (as I requested) so that I could sell it for what it was worth. You can not talk to a manager about these situations as they hide behind their computer screen and send emails to tell you they wont back up their word to give you what they agreed...and they wont back up their manager/ representative who prepared the phone...and they wont honor YEARS of being a faithful customer. Instead I feel I was lied to and taken advantage of....all for $136 in Verizon's pocket. I will be seriously considering changing carriers after this escapade...especially now that I'm seeing that this is an ongoing issue (that even employees told me they encountered). Unfortunate that good quality customer service has been ditched by Verizon Wireless...I thought they had more integrity than that. I would like to see a refund of $136 which is duly owed to me or my phone to be sent back in the same great condition so that I can get what its worth for it.

Recycling program

If I recycle my ipod in an Apple retail store, would I be able to use the 10% off online?

Probably no recycling program...however...
I was curious as to if the iPhones were still selling as well on eBay as they had been. I went on this morning and watched 4 different auctions, all for the used 8 gb iPhones that were NOT hacked or jailbroken and the final prices were: $275.52, $301.00, $312.25 and $320.00.
I didn't research any 4 gb, sorry. But it looks like people are still getting a really good price for the 8s. However, I would get them listed ASAP. Right now, not everyone is aware of the new version about to be released and that may be the reason for the prices not dropping on eBay.
Yeah, it's maybe not so nice to sell them to these people, when in a week or 2, the commerical for the new version will be on TV every commercial break, but if you want to make your money back, there's your chance!

Device Recycling Program is a nightmare!!!!!

On top of everything I've had to do to switch to Verizon being a nightmare, now the last item, getting (5) $200 gift cards for trading in 5 old iphone 4 & 4's. One iphone 4 will only get $36 because it was apparently not unlocked, which is impossible because we did them all the same way at the same time. Then a iphone 4s will only get $36 because of an apparent "cracked screen" which unfortunately was not there before it was shipped, so who is at fault here??? Verizon when will you wake up and see this program is not working and needs to be done onsite at the stores NOT though the mail. Seriously, I'm not dumb to send a cracked screen and think I would get $200 but I shipped it in your required packaging so I guess I have to eat the other $164 just because it got thrown around in the mail. RIDICULOUS!!!!! I WILL NEVER TELL ANYONE TO SWITCH TO VERIZON!!!!

Hi, just to update my previous post, VZW Trade-In Support emailed me to say that they are making an exception to the rule (I'm not sure why since I am in the right) about reduced trade in value for locked phones. I'm not going to bother arguing that it was in fact unlocked since they are giving me the difference to make it the full $200 program value.
Here is the email (hope it helps you):
Dear Valued Customer,
Recently you participated in the Verizon Device Recycling Program and the value you received for your Apple device was lower than the original appraised value because you failed to turn off the “Find My iPhone” (or “Find my iPad”) feature before sending the device to us, as indicated in the trade-in instructions. Find My iPhone can help locate your device if lost, but also blocks activation by a new owner. Because of this Verizon (or any other trade-in program) cannot offer full value for devices with Find My iPhone enabled.
Nonetheless, as a courtesy we have elected to waive the deduction in this instance and issue you a supplemental credit in the amount of $164. You will receive this payment in the form of an additional electronic gift card within two days.
Submission ID: xxxxxxxxxx.
To disable “Find My iPhone” in the future, you can sign into your Apple iCloud account athttp://www.iCloud.com to see active devices and turn off the feature.
We thank you for your business and hope you enjoy the additional gift card value.
Regards,
Verizon Device Recycling Team

Can aline the recycling program in each country?

Each year Apple release so much product, but only USA has gift card to return to user.
Can apple aline each country recycling program to make more recycling iMac, iPod, iPad and iPhone.
Each event to show the benchmarking for recycling, but not inline in each country.
Wish apple encouraging each of user to recycling the apple product.
Then next event can indicate the value, Apple is a real environmental sustainability company.

As you are not addressing Apple here, only other users like you, here is a link where you can send your ideas to Apple:
http://www.apple.com/contact/
there are feedback links on the lower right column.

Reuse and recycling program deceptive?

BEWARE! I want to lodge a complaint about the Reuse and Recycling Program. There may/may not be a deceptive practice in operation that Apple and us sorry customers were not aware of. This happened to me -- I read through the condition checklist for my computer on Apple's R&R web pages and my machine had a value around $178. I decided to go ahead and shipped the MacBook to PowerOn (they actually run the program I suppose as subcontractor for Apple). PowerOn inspected my computer and said its condition was poor (and only worth $65) because the optical drive wasn't working and would not read a DL (dual-layer) disk. I don't know what DL is but I knew my computer could read and write dvd's, including the Mac OS disks without any problem. I declined their offer of $65, and they then offered $85. I rejected that also and asked for the machine to be returned, which they did. Upon return, my Mac still reads and writes cd's and dvd's with no problem. At the beginning of this R&R process there was no mention of any performance requirement beyond the norm, merely "Does its internal hardware function properly?" My equipment did and still does. No mention of DL disks. I think that is extemely unfair, and a waste of time for all parties concerned. Some people might even say it is a deceptive practice. Apple customers beware!

No commercial recycle program is ever going to give you anything near what your system is worth. You would likely get several times what they offer selling it on your own. The price they give you in the beginning is only an estimate. You were of course honest in your responses, but people could just as easily say something works that doesn't. They really can't give a final value until they inspect the machine. "DL" means dual layer. Reading dual layer disks is a basic disk function. The value of the drive is greatly diminished if it can't read dual layer disks. Most current drives with read and write dual layer, but reading dual layer has been a standard for quite a few years. Many disks may come on dual layer media. There is an expectation that the drive should be able to read them. They would likely need to replace the drive. I wouldn't say there was anything deceptive. You just need to understand how these companies work. You'll always be much better off selling on your own. Even for a completely dead system, you would be able to get more for just the parts. Check out eBay to get an idea of what systems similar to yours are selling for. If it's in good working order, you'll easily be able to sell it for more than twice what you were originally quoted.

Reuse and recycling program

has anyone tried apple's reuse and recycling program in greece ??? did it work fine ???

No commercial recycle program is ever going to give you anything near what your system is worth. You would likely get several times what they offer selling it on your own. The price they give you in the beginning is only an estimate. You were of course honest in your responses, but people could just as easily say something works that doesn't. They really can't give a final value until they inspect the machine. "DL" means dual layer. Reading dual layer disks is a basic disk function. The value of the drive is greatly diminished if it can't read dual layer disks. Most current drives with read and write dual layer, but reading dual layer has been a standard for quite a few years. Many disks may come on dual layer media. There is an expectation that the drive should be able to read them. They would likely need to replace the drive. I wouldn't say there was anything deceptive. You just need to understand how these companies work. You'll always be much better off selling on your own. Even for a completely dead system, you would be able to get more for just the parts. Check out eBay to get an idea of what systems similar to yours are selling for. If it's in good working order, you'll easily be able to sell it for more than twice what you were originally quoted.

Expanded Recycling Program

I was recently disappointed to find that the Best Buy Recycling program would no longer accept... well, a lot of what it used to. In some states, Utah for instance, recycling programs that responsibly take VHS tapes, small kitchen appliances, regular batteries etc are few and far between to say the least. Best Buy was my only recycling option within 50 miles for these sort of items.
I propose that in less densely populated areas that otherwise don't have a recycling option, Best Buy expands its availability of items that the store will take. Nothing large appliance (at least without a fee) should be accepted due to size and cost of shipping, but taking small items doesn't seem like an outrageous request.

I also recommend you campaign your local government for more recycling options. This would make it economical for more retailers to participate in recycling.
Where I live, they recently began accepting styrofoam. It's not only good for my electronics packaging, but it great for my meat packaging and take-out containers. I can't believe how little garbage leaves my house now.

I enrolled in weight watchers online only to find out I can't access some of the options because I need adobe flash player is there anything I can do?

I enrolled in weight watchers online only to find out that I can't access some of the tools I need because I need adobe flash player is there anything I can do. I've already paid for the service!!!!

Send a stiff email to Weight Watchers to suggest they need to remove their software videos from the FAT and BLOATED Flash container and trim down to HTML5 in the future if they want to stay on program.
In the mean time you are going to have to employ work arrounds with your iPad.
Try the Skyfire browser app, This can convert some flash content remotely into a viewable format playable by Quicktime on your iPad.
Its not however guaranteed to work on DRM protected material and its very likely these Weight Watchers videos are so protected I am afraid to say.
Other apps such as iSwiffer attempt streaming of flash but are slowed due to band width.
You could also use a VNC type app such a Splashtop to stream direct from your PC to your IPad however sound is not guarranted to work with these apps.
Finally the most satisfactory solution at the moment plunk yourself down in front of a PC/Mac or Linux box and watch the flash their.

Recycle program

Hey apple users! This is my situation, I live outside US and in my country there are no apple authorised sellers. I´m planning to visit your lovely country on january-february 2014. My questions are because i have an ipod touch, an ipod shuffle, an ipod classic and a macbook pro 13´ (all working perfectly fine). How can get into the recycling progrmam? i`ve been reading but I cannot figure out the things I should do. Do I have to take all my apple products to an apple store and the staff will guide me? I hope I can get some discount on a new macbook! Thank you very much!

For the MacBook Pro:
http://www.apple.com/recycling/gift-card/
For the iPods see:
Apple - Recycling Program for iPod and Mobile Phones
You only get a 10% discount if you purchase a new iPod. The 10% apple if you turn in one or more iPods., not 10% for each turned-in iPod.

Traveling to US, trying to enter recycling program

first of all, i know this is not the correct part to post this question, but i really could not find where to ask. So please apple community help me.
I have an ipad 3th generation WI-FI 64gb, one night it ran out of battery, I plugged to the wall charger and went to sleep. The morning i realized tha the only thing that happened is that the apple logo appears and disappears continously. I looked for an answer everywhere. I tried another charger, i try on the imac, on a macbook, i tried to restore it on mac, on windows, and everytime it appeared the error 1602. it put it on DFU, everything. My ipad was working well wiht no problem until this.
I'm from Argentina, so forget it no good special support availble.
i'm travelling shortly to US and my idea was to enter to the recycling program and save some money on the buy of a new ipad. Of course as i'm not from the US or any other country listed i can not sing in.
Is there any solution to my situation?
i want to take advantage of this oportunity of contact and say that there is no way of asking this in the recycling page, and there is no way of contacting apple by email for someone that is outside the area of consumer support, in my case, Argentina. I'm a consumer as well, not an american one, but a consumer anyway. In fact i'm using apple products since i was 12, now i have 26. I'm a bit disapointed about this lack of way of contact for people that are from "not important or special markets".
i don't mean to hurt anyone's feellings, i wrote with the most respect.
Thanks
Gonzalo.

Here's the recycling page:
http://www.apple.com/recycling/
If you cannot access it from Argentina, you can use this when you get to the U.S.
There's one problem: I answered the recycling questions on your behalf. I guessed at the answers as shown here:
The problem is that if I guessed correctly, the recycling estimated value is zero.
By the way, I've been to Ushuaia. It's beautiful!

HT5621 I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully und

I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

Numbers 09 not working - I can open the program but only a few files are available, missing blank, checklist and many others. e.g when I click on a file I get this error: The document "nmbtemplate is invalid. The index.xml file is missing. help.

Please let me know what I can do to get my Numbers (iWork 09) working properly again.
Here is what is going on:
Numbers in iWork 09 not working can't access Blank, Checklist and many other files within Numbers. I can open the program but only a few files are available. When I click on the file (which also has no icon just the name of the file) this warning appears:
The document "Blank.nmbtemplate" is invalid. The index.xml file is missing.
I recently had to get a new hard drive installed and had the system upgraded and more memory put in by a Mac certified specialist recommended to me from the Apple store in Northbrook because this was the 3rd time my drive went bad but this time it was to old (I got the IMAC- in 2007) and the Apple store could no longer work on it this time so they recommended a few places that had certified Mac specialists. Since then Numbers is not working right.
I'm sure it's something simple to fix, but I've tried re installing it and that didn't work. Appreciate any help.
Thanks
AppMare

There is one way its getting fixed. Once I update my Adobe Illustrator CC to Adobe Illustrator CC 2014 it is further allowing me to go into the system folder and allocate the font to the file so that it can replace it. My only concern now is that our MAC partners who will receive these files back from us have Adobe CS6. We will down save it to CS6 but I hope they won't experience any font issues because of us using CC 2014? Any light you can shed on this?

Is apples recycling program online only?

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