Is having the original receipt or invoice obligatory to have Apple authorised service?
Hello!
Apple Authorised technical service in Krasnoyarsk, Russia refuses to accept my MacBook Air 11-inch guarantee claim arguing I must have original invoice or receipt to to have guarantee service.
I dont have the original receipt, but apple.com clearly prooves that my guarantee is valid until 29 May 2013!!
Is the Apple Guarantee for MacBook is WorldWide? What should I do to make them accept my claim?
Official Apple stores ir Russia? No.
Official service and resellers only.
But I bought my MacBook in US. So a man from official Apple service (This shop is listed on apple.com as official repair service) demands my receipt from Apple Store. But I bought my device on Amazon, not in Apple Store.
Is my device covered by worldwide guarantee?
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