Is it possible to print web form data once it is added to the CRM cases.

I have a client who needs to have volunteers fill out a one page activity report. I can create the a Web form to acquire the data. The data will then be stored in the CRM as a case. What I am having trouble with, is how to easily track the cases and, more importantly, print them out individually in a readable format. Is this possible?

Hi,
The only option is to create a customer/case report which will output the data in a spreadsheet. Then you can pull the individual records accordingly and print.
I do not see any other workaround to this at this stage.
Kind regards,
-Sidney

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Re: MySQL Database - NOT SAVING USER WEB-FORM DATA, ANY SUGGESTIONS...

Hi, after adding the missing <html> tag, still doesn't make any difference, see below the php code and html form in context, the one you've asked me to paste.
Note: I am trying to incorporate this, into an existing webpage, "the html form has to work with the existing html tags without duplicating" it's an existing webpage currently online.
*Corrected the typing error Murray mentioned previously, about mysqli
THE PHP CODE...
<?php
class MySessionHandler implements SessionHandlerInterface
private $savePath;
public function open($savePath, $sessionName)
$this->savePath = $savePath;
if (!is_dir($this->savePath)) {
   mkdir($this->savePath, 0777);
return true;
public function close()
return true;
public function read($id)
return (string)@file_get_contents("$this->savePath/sess_$id");
public function write($id, $data)
return file_put_contents("$this->savePath/sess_$id", $data) === false ? false : true;
public function destroy($id)
$file = "$this->savePath/sess_$id";
if (file_exists($file)) {
   unlink($file);
return true;
public function gc($maxlifetime)
foreach (glob("$this->savePath/sess_*") as $file) {
   if (filemtime($file) + $maxlifetime < time() && file_exists($file)) {
    unlink($file);
return true;
$handler = new MySessionHandler();
session_set_save_handler($handler, true);
session_start();
?>
<?php
class session {
var $lifeTime;
var $dbHandle;
function open($savePath, $sessName) {
$this->lifeTime = get_cfg_var("session.gc_maxlifetime");
$dbHandle = @mysql_connect("server", "user","password");
$dbSel = @mysql_select_db("database",$dbHandle);
if(!$dbHandle || !$dbSel)
   return false;
$this->dbHandle = $dbHandle;
return true;
function close() {
$this->gc(ini_get("session.gc_maxlifetime"));
return @mysql_close($this->dbHandle);
function read($sessID) {
$res = mysql_query("SELECT session_data AS d FROM ws_sessions
     WHERE session_id = '$sessID'
     AND session_expires > " .time(), $this->dbHandle);
if($row = mysql_fetch_assoc($res))
     return $row['d'];
return "";
function write($sessID, $sessData) {
$newExp = time() + $this->lifeTime;
$res = mysql_query("SELECT * FROM ws_sessions
     WHERE session_id = '$sessID'", $this->dbHandle);
if(mysql_num_rows($res)) {
   mysql_query("UPDATE ws_sessions
      SET session_expires = '$newExp',
      session_data = '$sessData'
      WHERE session_id = '$sessID'", $this->dbHandle);
   if(mysql_affected_rows($this->dbHandle))
      return true;
else {
   mysql_query("INSERT INTO ws_sessions (
      session_id,
      session_expires,
      session_data)
      VALUES(
      '$sessID'
      '$newExp'
      '$sessData')", $this->dbHandle);
   if(mysql_affected_rows($this->dbHandle))
      return true;
return false;
function destroy($sessID) {
mysql_query("DELETE FROM ws_sessions WHERE session_id = '$sessID'", $this->dbHandle);
if(mysql_affected_rows($this->dbHandle))
     return true;
return false;
function gc($sessMaxLifeTime) {
mysql_query("DELETE FRKOM ws_sessions WHERE session_expires < " .time(), $this->dbHandle);
return mysql_affected_rows($this->dbHandle);
$session = new session();
session_set_save_handler(array(&$session,"open"),
    array(&$session,"close"),
array(&$session,"read"),
array(&$session,"write"),
array(&$session,"destroy"),
array(&$session,"gc"));
session_start();
?>
<?php
$conn = new mysqli("1and1.com", "dbo501129768", "simpsys", "db501129768");
if ($mysqli->connect_error) {
die('Connect Error (' . $mysqli->connect_errno . ') ' //CHECK CONNECTION.
   . $mysqli->connect_error);
if (array_key_exists('submit', $_POST)){
$userName = $_POST['username'];
$firstName = $_POST['firstname'];
$lastNmae = $_POST['lastname'];
$password = $_POST['password'];
$confirmPassword = $_POST['confirmPassword'];
$conn->query("INSERT INTO ws_sessions (`user_name`, `first_name`, `last_name`, `email`, `password`, `confirm_password`) VALUES('$userName', '$firstName', '$lastName', '$email', '$password', '$confirmPassword')");
?>
THE HTML FORM...   EDITED
<!DOCTYPE html>
<html>
<head>
<title>Admin</title>
</head>
<body>
<form name='registration' method='post' action='insert_2.php' enctype="application/x-www-form-urlencoded">
    <p>Username: *</p>
    <p>
    <label for='username'></label>
    <input type='text' name='username' maxlength='40' size='60' tabindex='1'/>
    </p>
<p>Firstname: *</p>
<p>
<label for='firstname'></label>
<input type='text' name='firstname' maxlength='40' size='60' tabindex='2'/>
<p>Lastname: *</p>
<p>
<label for='lastname'></label>
<input type='text' name='lastname' maxlength='40' size='60' tabindex='3'/>
    <p>Email: *</p>
    <p>
    <label for='email'></label>
    <input type='text' name='email' maxlength='40' size='60' tabindex='4'/>
    </p>
    <p>Password: *</p>
    <p>
    <label for='password'></label>
    <input type='password' name='password' id='password' maxlength='40' size='60' tabindex='5'/>
    </p>
    <p>Confirm password: *</p>
    <p>
    <label for='confirm password'></label>
    <input type='password' name='confirmPassword' id='confirmPassword' maxlength='40' size='60' tabindex='6'/>
    </p>
    <p>
    <input type='submit' value='Register'/>
    </p>
    <p> </p>
</form>
</body>
</html> End of Form
</div> "This tag and the ones below already exist inside the webpage"
</div>
</body>
</html>
I hope this helps - I appreciate your help.
smartCode

smartCode wrote:
Hi, after adding the missing <html> tag, still doesn't make any difference, see below the php code and html form in context, the one you've asked me to paste.
Note: I am trying to incorporate this, into an existing webpage, "the html form has to work with the existing html tags without duplicating" it's an existing webpage currently online.
*Corrected the typing error Murray mentioned previously, about mysqli
THE PHP CODE...
<?php
class MySessionHandler implements SessionHandlerInterface
private $savePath;
public function open($savePath, $sessionName)
$this->savePath = $savePath;
if (!is_dir($this->savePath)) {
   mkdir($this->savePath, 0777);
return true;
public function close()
return true;
public function read($id)
return (string)@file_get_contents("$this->savePath/sess_$id");
public function write($id, $data)
return file_put_contents("$this->savePath/sess_$id", $data) === false ? false : true;
public function destroy($id)
$file = "$this->savePath/sess_$id";
if (file_exists($file)) {
   unlink($file);
return true;
public function gc($maxlifetime)
foreach (glob("$this->savePath/sess_*") as $file) {
   if (filemtime($file) + $maxlifetime < time() && file_exists($file)) {
    unlink($file);
return true;
$handler = new MySessionHandler();
session_set_save_handler($handler, true);
session_start();
?>
<?php
class session {
var $lifeTime;
var $dbHandle;
function open($savePath, $sessName) {
$this->lifeTime = get_cfg_var("session.gc_maxlifetime");
$dbHandle = @mysql_connect("server", "user","password");
$dbSel = @mysql_select_db("database",$dbHandle);
if(!$dbHandle || !$dbSel)
   return false;
$this->dbHandle = $dbHandle;
return true;
function close() {
$this->gc(ini_get("session.gc_maxlifetime"));
return @mysql_close($this->dbHandle);
function read($sessID) {
$res = mysql_query("SELECT session_data AS d FROM ws_sessions
     WHERE session_id = '$sessID'
     AND session_expires > " .time(), $this->dbHandle);
if($row = mysql_fetch_assoc($res))
     return $row['d'];
return "";
function write($sessID, $sessData) {
$newExp = time() + $this->lifeTime;
$res = mysql_query("SELECT * FROM ws_sessions
     WHERE session_id = '$sessID'", $this->dbHandle);
if(mysql_num_rows($res)) {
   mysql_query("UPDATE ws_sessions
      SET session_expires = '$newExp',
      session_data = '$sessData'
      WHERE session_id = '$sessID'", $this->dbHandle);
   if(mysql_affected_rows($this->dbHandle))
      return true;
else {
   mysql_query("INSERT INTO ws_sessions (
      session_id,
      session_expires,
      session_data)
      VALUES(
      '$sessID'
      '$newExp'
      '$sessData')", $this->dbHandle);
   if(mysql_affected_rows($this->dbHandle))
      return true;
return false;
function destroy($sessID) {
mysql_query("DELETE FROM ws_sessions WHERE session_id = '$sessID'", $this->dbHandle);
if(mysql_affected_rows($this->dbHandle))
     return true;
return false;
function gc($sessMaxLifeTime) {
mysql_query("DELETE FRKOM ws_sessions WHERE session_expires < " .time(), $this->dbHandle);
return mysql_affected_rows($this->dbHandle);
$session = new session();
session_set_save_handler(array(&$session,"open"),
    array(&$session,"close"),
array(&$session,"read"),
array(&$session,"write"),
array(&$session,"destroy"),
array(&$session,"gc"));
session_start();
?>
<?php
$conn = new mysqli("1and1.com", "dbo501129768", "simpsys", "db501129768");
if ($mysqli->connect_error) {
die('Connect Error (' . $mysqli->connect_errno . ') ' //CHECK CONNECTION.
   . $mysqli->connect_error);
if (array_key_exists('submit', $_POST)){
$userName = $_POST['username'];
$firstName = $_POST['firstname'];
$lastNmae = $_POST['lastname'];
$password = $_POST['password'];
$confirmPassword = $_POST['confirmPassword'];
$conn->query("INSERT INTO ws_sessions (`user_name`, `first_name`, `last_name`, `email`, `password`, `confirm_password`) VALUES('$userName', '$firstName', '$lastName', '$email', '$password', '$confirmPassword')");
?>
THE HTML FORM...   EDITED
<!DOCTYPE html>
<html>
<head>
<title>Admin</title>
</head>
<body>
<form name='registration' method='post' action='insert_2.php' enctype="application/x-www-form-urlencoded">
    <p>Username: *</p>
    <p>
    <label for='username'></label>
    <input type='text' name='username' maxlength='40' size='60' tabindex='1'/>
    </p>
<p>Firstname: *</p>
<p>
<label for='firstname'></label>
<input type='text' name='firstname' maxlength='40' size='60' tabindex='2'/>
<p>Lastname: *</p>
<p>
<label for='lastname'></label>
<input type='text' name='lastname' maxlength='40' size='60' tabindex='3'/>
    <p>Email: *</p>
    <p>
    <label for='email'></label>
    <input type='text' name='email' maxlength='40' size='60' tabindex='4'/>
    </p>
    <p>Password: *</p>
    <p>
    <label for='password'></label>
    <input type='password' name='password' id='password' maxlength='40' size='60' tabindex='5'/>
    </p>
    <p>Confirm password: *</p>
    <p>
    <label for='confirm password'></label>
    <input type='password' name='confirmPassword' id='confirmPassword' maxlength='40' size='60' tabindex='6'/>
    </p>
    <p>
    <input type='submit' value='Register'/>
    </p>
    <p> </p>
</form>
</body>
</html> End of Form
</div> "This tag and the ones below already exist inside the webpage"
</div>
</body>
</html>
I hope this helps - I appreciate your help.
smartCode
I'm trying to establish if the code I supplied is working or not, i.e. if something is being inserted into your database or not. Including all the other php classes/functions does not help at this time as there is probably some conflict going on - you CAN'T mix mysqli and mysql
What happens if you just use the code below. Yes, it's a basic form and mysqli connection BUT it should insert something in your ws_sessions table.
Then you can start adding in the other php functions one by one and see where it breaks down.
<?php
$conn = new mysqli("1and1.com", "dbo501129768", "simpsys", "db501129768");
if (array_key_exists('submit', $_POST)){
$userName = $_POST['username'];
$firstName = $_POST['firstname'];
$lastNmae = $_POST['lastname'];
$password = $_POST['password'];
$confirmPassword = $_POST['confirmPassword'];
$conn->query("INSERT INTO ws_sessions (`user_name`, `first_name`, `last_name`, `email`, `password`, `confirm_password`) VALUES('$userName', '$firstName', '$lastName', '$email', '$password', '$confirmPassword')");
?>
<!DOCTYPE html>
<html>
<head>
<title>Admin</title>
</head>
<body>
<form name='registration' method='post' action='insert_2.php' enctype="application/x-www-form-urlencoded">
    <p>Username: *</p>
    <p>
    <label for='username'></label>
    <input type='text' name='username' maxlength='40' size='60' tabindex='1'/>
    </p>
<p>Firstname: *</p>
<p>
<label for='firstname'></label>
<input type='text' name='firstname' maxlength='40' size='60' tabindex='2'/>
<p>Lastname: *</p>
<p>
<label for='lastname'></label>
<input type='text' name='lastname' maxlength='40' size='60' tabindex='3'/>
    <p>Email: *</p>
    <p>
    <label for='email'></label>
    <input type='text' name='email' maxlength='40' size='60' tabindex='4'/>
    </p>
    <p>Password: *</p>
    <p>
    <label for='password'></label>
    <input type='password' name='password' id='password' maxlength='40' size='60' tabindex='5'/>
    </p>
    <p>Confirm password: *</p>
    <p>
    <label for='confirm password'></label>
    <input type='password' name='confirmPassword' id='confirmPassword' maxlength='40' size='60' tabindex='6'/>
    </p>
    <p>
    <input type='submit' value='Register'/>
    </p>
    <p> </p>
</form>
</body>
</html>

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Is it possible to print web form data once it is added to the CRM cases.

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