Is there an and in original box with cables. Item cannot be activated because of cloud lock. Preof cloud lockvious user login is UNKNOWN. Unit is sold as is for parts or use by someone who knows how to fix this issue

Amazon has a refurbed I pad Air with this remark. Item cannot be activated because of cloud lock previous user login unknown. Is there a work around or is it best to forget this one and move on?

You are welcome, at least the seller was honest enough to let potential buyers know that the device is useless to anyone who would try to buy it.

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When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.

I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

What version of OS X are you using? If Yosemite, you need to update to 10.10.1 or higher.
In any case, start by going to the editor preferences>general, clicking this button and restarting the editor:

HT201272 There is a TV series season that itunes identifies as PURCHASED but will not download as it says it has already been downloaded but I have no idea where the initial download is. Anyone know how to fix this?

There is a TV series season that itunes identifies as PURCHASED but will not download as it says it has already been downloaded but I have no idea where the initial download is. Anyone know how to fix this?

Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note: Partial refunds are available where required by law.
From here > http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
It is stated that all sales are final

I have an older version of itunes stuck on my computer and because of an apparent pathway missing it wont let me uninstall and reinstall the newer itunes....anyone know how to fix this issue?

I have an older version of itunes stuck on my computer and because of an apparent pathway missing it wont let me uninstall and reinstall the newer itunes....anyone know how to fix this issue?

What's the precise text of that message please, jeremy? (There's a few different ones I can think of that you might be getting.)

I updated my iphone to OS 5.0.1 and i can not add events to my iphone calendar- does anyone know how to fix this issue?

I updated my iphone to OS 5.0.1 and i can not add events to my iphone calendar- does anyone know how to fix this issue?

I updated today to the 5.0.1 and now when I try to sync to ITunes, it doesn't recognize my phone and an error message comes up saying that "This iPhone cannot be used because the Apple Mobile Device service is not started.' What does this mean? Never mind - I found an article in the Support about this very thing! Thanks!
Message was edited by: Peytsmom

HT201210 I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?

I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?

You have to delete the corrupt back-up so iTunes can at least back-up the current data on the iPhone and then restore it. Search these forums, there a several good posts on how to delete the corrupt back-up.

When I create a new project in iMovie and drop clips into it, it plays the first one and then quits right near the end of the second clip. I have re-started my computer, tried a new project etc, and no luck, does anyone know how to fix this issue?

When I create a new project in iMovie and drop clips into it, it plays the first one and then quits right near the end of the second clip. I have re-started my computer, tried a new project etc, and no luck, does anyone know how to fix this issue?

This is a part of the larger MacBook Pro connectivity issue. There are several related threads dealing with the MBP's networking problems. If your unit is suffering from this type of difficulty, good luck ... (or a long ethernet cable)
(PS Everybody please make noise on this one so apple comes up with a solution.)
< Edited by Host >

I have a late 2011 Macbook and whenever I open any application it opens only the top menu bar and no viewer windows.I always have to click cmd n to open new windows and it is quite annoying.Does anyone know how to fix this issue? Thx

I have a late 2011 Macbook and whenever I open any application it opens only the top menu bar and no viewer windows.I always have to click cmd n to open new windows and it is quite annoying.Does anyone know how to fix this issue? Thx

You may have more of a chance getting a quicker answer here:
https://discussions.apple.com/community/windows_software/windows_compatibility

I have a problem after update my iphone4 from ios5.0 to ios5.0.1, my wallpaper default folder beacome black all icons, i still don't know how to fix this issue, also a lot of friends had the same problem.

after update my iphone4 from ios5.0 to untethered ios5.0.1 i have the next problem, my home-screen wallpaper default folder become to black icons and if a set any it aply but in black, a lot of friends had the same issue without a fix.
can someone tell us how to fix this issue?
thanks.
josemahn

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

My keyboard is no longer lighting up on my macbook pro...does anyone know how to fix this issue manually?

My backlight on my macbook pro unibody is not working. The lights do not come on. Does anyone know how to fix this manually? Im also missing screes to the back of my computer holding it in shape. My battery needs to be replaced as well. How do i do all of this? Id also like to replace my RAM.

For the keyboard backlight:
Have you tried pressing the "lights on" F-key, that has like a half-round rays of light over a bar symbol (currently F6 on my Mac, but may be different on other models)? If it doesn't work, does anything show on the screen?
If a crossed-out symbol pops up onscreen when you press the F-key, that means that automatic keyboard lighting is enabled and the Mac thinks surroundings are too bright already. Go to System Preferences / Keyboard and uncheck the "Automatically illuminate keyboard..." item, then try again.
For the screws:
Visit www.powerbookmedic.com or www.ifixit.com and see in their Mac parts section for a replacement screw set. You will need to know your Mac's model, printed on the bottom lid, to ensure you get the correct parts for that particular computer.
For the RAM:
While in either of the two places I mentioned above, visit their How-To / DIY section for instructions on how to replace RAM on your Mac. Then visit www.crucial.com, www.corsair.com, www.kingston.com, www.otherworldcomputing.com or any other RAM maker, use their RAM advisor together with your Mac's model to select the correct RAM upgrade kit for your Mac.

Who knows how to fix this?

HI,
I am exporting text in illustrator to .tiff format but the text comes out blurry and not sharp and smooth. (exporting settings: cmyk. 300 resolution)
Attached is a screenshot of the exported text.
.tiff
Another problem is its cutting margins and text is very close to the borders of the exported tiff file. In the original ai files I have borders. (see screenshot of the original file)
.ai
how can i fix this?

Don't export in CMYK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The majority of all computers out there is not color managed and viewing CMYK documents in an uncalibrated environment/ program can have all sorts of weird results from colors skewing and clipping to embedded previews/ thumbnails only being used....
Mylenium

The time limits on the parental controls do not work. Apple does not seem to know how to fix this issue since the problem has been going on since at least leopard.

The time limits in the parental controls do not work. I have several mac systems and they do not work on all of them. Also, I have had this problem since at least snow leopard and it is very frustrating that Apple is unable to fix a simple issue like this. All they have to do is somehow 'hard-wire' the time limits to the system clock but they are not listening. I used the feed-back feature in their support webpage and hopefully everybody else experiencing this issue will too. Thus, if they get a thousand notes on this issue they might listen and finally fix it.

Well, the whole system with those time limits are funky. Sometime this happens, sometime that happens. When the user is on the bed time limits do not work nor do the length of time limits. It is very frustrating as one of the reasons I bought an apple in the first place was those parental controls which did not exist in Windows prior to Windows 7. I do have a Windows 7 machine now and the bed time limits work there. Maybe you have a Windows 7 machine as well and can let them use it.

Upgrading to Lion, used cloud, now my apple mail no longer syncs on my computer. Can't get any apple mail to come in. Mail window not working properly. Connection to Internet fine. Anyone know how to fix this issue? All worked fine until I opted for Cloud

Hello,
I am using a MacBook Pro. Bought in April 2011. Upgraded to Lion, OSX 10.7.3
I have an Apple mail account that synced with a gmail account in my Mail Program.
I then chose the CLOUD activation. I can find my mail if I go to cloud.com but I no longer get any Apple mail delivered to my Mail program on my computer. My gmail account syncs just fine. In fact, the Mail program doesn't even open any longer when I double click. I have to go to the Mail menu, select Message Viewer to even view my mail program now. The Internet connection is testing fine using the Connection Doctor. But when the Connection Doctor program just whirs for eternity and never finishes checking the accounts.
Is this a bug? Do you have to set up your mailbox again for Apple mail to get it to sync after having mail hosted on the Cloud? Or does hosting on the Cloud mean I now always have to go the hassle of logging in at the cloud site to even access my Apple mail?
Any ideas out there? I am sure there are Mac geniuses, the real ones, floating around in cyber space and would love to get some intelligent directions to solve this new issue.
Cheers
Anne

I would like to add that Comcast is my internet provider. Perhaps that is part of the issue although the Connection Doctor confirms the mail box is connecting to the internet. No other function processes when Connection Doctor program is used to find the source of the issue. I have read forum posts but am unable to find a way to get my Apple mail to be delivered to my computer. It worked fine up until I chose to transfer mail to the Cloud. My mail account is a .mac account.
Still hoping someone out there can help me.
thanks,
anne

I have loaded the latest and greatest version of the gmail app and I want it to quit pushing my mail. I do not want my notifications of endless junk mail filling my phone and costing me huge data charges. Does anyone know how to fix this issue?

This app was great, now it is simply not very flexible.

Hi, Dave.
If you're using the BlackBerry browser, you can't configure anything to bypass the RIM servers. I believe you may do so by using the Opera browser, but I haven't tried it myself so cannot comment with authority.
I hope that clears up the issue for you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Is there an and in original box with cables. Item cannot be activated because of cloud lock. Preof cloud lockvious user login is UNKNOWN. Unit is sold as is for parts or use by someone who knows how to fix this issue

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