Is there someone out here that can help me with an Adobe CC question. I need to know how to make the program text larger? it is way to small.
I need help with making the font size in the Adobe software bigger. I don't know who to do this and it is very tiny
Sweet! Finally another Dead Head!!!
The short answer is have your friend burn those tracks to CDs and then import them into your iTunes library.
For lllaass: Its obvious you have never been to a Dead show, so we'll cut you some slack. The tracks in question were never purchased, they were taped live during the show. The Greatful Dead has always reserved "front row center" for a group affectionately called "tapers," because they always came prepared to record each show, and owing to the fact that no two shows were the same, some of those tapes are one of a kind..... I have taped shows myself, namely the shows at RFK Stadium in DC, and the Coliseum in Charlotte NC.
Similar Messages
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Running Snow Leopard and having issues syncing. Are there any donwload/upgrades that can help?
...besides Lion, which I am unable to download because it is telling me I don't have enough memory on my Mac. I am looking for a way toset up iCloud on my desktop. I still get the mobileme logo oin my system preferences???
Running Snow Leopard and having issues syncing. Are there any donwload/upgrades that can help?
Yes. iCoud requires Lion v10.7.2
Read here > Apple - iCloud - Learn how to set up iCloud on all your devices.
am looking for a way toset up iCloud on my desktop
It can't be done with Snow Leopard. -
Is there really no one who can help me with my question postet 3 days ago!?
I have a problem with blurry images after publishing -Am I really the only one who thinks this is a big problem -I tried to get some help 3 days ago? Is there other forums that can help me on this topic?
It looks fine in iweb, but not in the browser after publishing... I'ts only with small logo images with hard graphichs in jpeg, its not my compression, it looks fine before publishing...dear wyodor, I thought that I explained my problem all right in my post? well,
when I put a logo in the corner of my site -in my case a jpg file with some text, it looks good in iweb, but after publishing its not possible to read the small text because of the way iweb compress photos - my question is -can I do anything to keep the jpeg-compression i made i photoshop? Is there no way in iweb to control the compression? Its really frustrating -and the only really problem I have with iweb
se how my logo looks im my site:
http://web.mac.com/pierrienevoldsen/24x36.dk/om_24x36.dk.html
I have the same logo twice now just to check different advises, but still its impossible to read the small lettes -but not in iweb -
I need to know how to delete the most recent version of Firefox. I JUST downloaded it tonight and my computer doesn't have that little edit bar to work with so I can download the proper Adobe player and my internet has been screwed up ever since I downloaded the new version of Firefox. I just want the old version of it back since I apparently can't download the Adobe stuff that is necessary to keep my computer safe from Hackers. It sure would have been nice to know there was an issue with the new Firefox Update BEFORE I uploaded it. I have Vista which is usually an issue with both Adobe and Firefox. I don't seem to be able to run much of Adobe at all on my computer because of the Vista.
== This happened ==
Every time Firefox openedI have also noticed all my settings won't stay set, example....I removed the check mark from "third party cookies", the when I close Firefox and reopen the check mark is back, also my tool bar has screwed up....can't reset, been having trouble the up grade.
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I need to know how to "compress" the Folder Tree. The File folders are moving to the right and out of sight in Lightroom 5.
A couple of suggestions that may help:
- Make sure you've made the left-hand column as wide as possible by grabbing the divider between the column and the Library grid view.
- You can hide a parent folder from the display by right-clicking it and selecting Hide This Parent. This will shift all the child folders to the left. -
I have garageband 11 and need to know how to make a good deep bass drum that thumps for a rap type song - thanks
just getting started so I would appreciate some assistance
MikeQuit Mail. Force quit if necessary.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens by pressing command-V, then press return.
A folder window will open. Inside it there should be files with names as follows:
Envelope Index
ExternalUpdates.storedata
Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.
Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results. -
MORNING COMMUNITY, anyone know how to make the i4s forget a network - when the device won't give you that option?
if you dont have the options to forget network you can reset your network settings, but than the device forget all networks
settings > general > reset > reset network settings -
Does anyone know how to make the HP OfficeJet 7610 (latest version) and iMac 3.4 GHz i7 running 10.8.4 work together correctly? Print function seems to work ok. Just can't find the scanner in any setup.
In System Preferences/Print & Scan is there a scan option?
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I need to know how to fix the Adobe reader so I can read the same docs, my bank statements, etc
I need to know how to fix the Adobe reader so I can read the same PDF docs, my bank statements, etc that I have always been able to read before.
Then why was I able to read them before? I downloaded a PDF study guide that I have been using for weeks. Then all of a sudden, a couple days after I purchased rights from ADOBE to convert from text to PDF everything comes up in a different fot. It is in a draft type of font that is very light, the caps are bold and it is difficult to read. I can still read the Study Guide, though it is hard on my eyes, but my bank statements are illegible. Now please tell me if it isn't Reader, what is it? and HOW DO I FIX IT?
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I need to know how to change the identity (email address) used for the iTunes store as I no longer use that email.
Settings > iTunes & App store.
Tap AppleID, sign out then sign back in.
The Apple ID is right everywhere else. I've synced the phone. I've reset it in Settings on the phone. I've changed it at Apple.
When you write, "I've changed it at Apple, this means you updated yoru old AppleID or you ceated a new AppleID? -
I need to know how to block the option menu on firefox because my students are able to change the connection option bypassing the proxy that should block them when it's not alloud surf on the web. Thank's
See http://kb.mozillazine.org/Locking_preferences
<code>//
lockPref("network.proxy.type", 1);
lockPref("network.proxy.http", "");
lockPref("network.proxy.http_port", "");
</code>
See:
http://kb.mozillazine.org/network.proxy.type
http://kb.mozillazine.org/network.proxy.%28protocol%29
http://kb.mozillazine.org/network.proxy.%28protocol%29_port -
Is there anyone out there that can help me? Chat support hasn't a clue!!
I have finally got it working sort of but seems different and don't seem to have all the options I had before. I'm just going to live with it for now, thank you. After dealing with absolute idiots on the support chat who just transferred me to one person after another then left me waiting I can say I will never buy another Adobe product!
Sent from my iPhone -
I am at a loss with Verizon, isn't there anyone in corporate that can help us? PLEASE!
We have been a customer of Verizon for several years and frankly had a positive experience until I made one fatal mistake. I purchased something and should have just left things alone. In Dec. 2012/Jan. 2013 I purchased the newest 64 GB iPad retina and purchased it under their new program paying monthly for 12 months or I could pay it off prior to that 12 months. The only condition to the contract was that while I was paying monthly payments I had to purchase the data plan for the iPad. Sounds harmless enough right? Wrong. It only took a few weeks when I was out of town when my iPad quit working. After calling tech support it was found that the salesperson at the Corporate Verizon store had voided the original contract for an unknown reason and reworked another contract and submitted it; however I never signed the second one as I wasn't anywhere around. They claimed he called my cell, he didn't. This salesperson had text me several times prior to my purchase of the iPad so we had communicated together and since that day I purchased it there had been no further communication from this individual. My phone and bill was proof of that as there were no incoming calls that entire month from his number or that Verizon store's number. On my next bill I had, according to Verizon, purchased TWO i Pads not One. I explained what the salesperson did so they agreed and credited my account. This was just the beginning. For the next 7 months I dealt with this issue of calling every month trying to prove that I did not purchase two iPad's but in fact purchased only one. Each month an extra loan payment of $71.66 was added, an extra data charge of $30 was added, a $2.00 previous balance fin.fee added because I would not pay for the fictitious iPad, & extra service chg for taxes and whatever charges they add were added. Of course all these charges increased with a $101.77 increase in my bill each month. Then there would be the added $5 late fee chg they'd add when they did not credit the $101.77 in an appropriate timely fashion which would make it look like we were delinquent when we were not. So basically, I was paying $203.54 each month for one iPad if they had their way. They even said at one point I was delinquent on the loan if I kept refusing to pay. They actually had TWO CONTRACTS on file yet no disciplinary actions occurred in this case. I had to drive 30 miles to the corporate store on more than one occasion trying to get this fixed and each time everyone kept saying this will be the last time. Then come September the store became rude and abrupt to the point I wasn't ever going back there again for how they treated me and my husband. We finally did get this part of the bill corrected and I would have to say got most of the money refunded, not all, but at least it was enough to just let it go and move on. So this was my FIRST mistake, I purchased an iPad and I should have listened to my husband that Verizon cannot handle changes in one's account. In mid December our iPad was paid off so we disconnected our data service to it and strictly used wireless when needed.
My android phone had become so undependable I had to finally look to purchase a new phone after having this phone replaced several times via my insurance.
I have a serious medical condition that requires me to keep a phone on hand in the event I need medical help immediately. It is a life or death issue for me. So in December I purchased a new phone for myself. My local Verizon store was out of the iPhone 5 S, which was what I wanted and it was suggested by them to check out Best Buy. So off I went. That day, Christmas Eve, I purchased a phone for my daughter, the iPhone 5 C, and that seemed to go OK. At at least for a couple months then her phone went crazy. We were having issues with crank calls and had her phone # changed. After her number was changed Every call she made it would register on caller ID as another man's name. It was the owner of the new phone number and we know this because we were constantly receiving phone calls up to 2 am for him w/re to job offers, etc. It took Verizon 7 weeks to correct the caller ID issue. SEVEN WEEKS. But then her voice mail began going to a bogus Google account that no one ever had or set up. It took several hours with tech support where they accidentally disconnected her phone and had difficulties getting it reactivated w/o changing the activation date. At one point she could only make calls but could not receive calls. Now her phone works but she has no working voice mail and the answer I receive is "we just don't know why". REALLY? "We just don't know what else to do?" I am not sure how much more I can take. Well I soon found out.
On May 6th I had to make a call to Verizon, we had made several prior to that getting our bill in order w/minor mistakes, but all of a sudden I had a charge and increase of over $50-60? After researching we found they reactivated my iPad. After the customer service agent researched it he found that the woman who was suppose to suspend it placed it on a "seasonal hold" and never took it off, even after stating I wanted the Verizon service to this unit disconnected. He was very nice and professional and stepped up to take care of the bill, Maybe too much, or beyond his authority I guess. Anyways had he done his job we wouldn't be here right now. A window is suppose to pop up telling you if there is an early disconnect fee, something I've literally just learned yesterday, I guess one did but why didn't he say something to me is the question I have? Notations showed that He automatically credited my account $340 and never notified me of the warning on my account or the credit he was doing. I've asked for this call and the recent calls and calls from December-January to be pulled but no one seems to listen. Anyways when I hung up that day on May 6th it was to my understanding my bill was Finally resolved. I pay Verizon $207 a month give or take a few dollars and I had three phones two of which were i Phones and one a flip i-phone. He also then tried to give support to my phone and he and tech support were unsuccessful. My phone has 3 apple/Verizon apps that came on the phone, they were not added extras. They are grayed out & say "waiting" under them and never loading up. We've reset it to org. mfr. settings & a whole lot of other things to that phone and it still won't work. I even reset the phone when I was in a 4G, LTE area and nothing. So what to do, I don't know. But right now I currently have two new phones not in full working order and can't get help for it yet I pay for the services each month.
Then on May 21st I had to call again. If you recall, I believed the bill was finally fixed but in fact I received a bill this month for $605.74 ! Yep, you have seen those numbers correctly. Now this so called early termination fee that was credited on May 6th (which I didn't know any of this until June 10, 2014) was now back on my bill. After dealing with a customer service agent for almost 20 minutes I finally got to a supervisor Jonathan. He listened patiently to our issues on the bill and my concerns and requests of wanting phone calls pulled to show what I was saying was fact. Even just with the recent call on May 6th I felt mislead by not being given all the information. I mean, why would I deactivate a device when I have been a Verizon customer for over 5 years and you were talking $30 charge a month vs. a $340 charge to terminate. I mean it isn't logical. I am stuck because as you will see below, I can't swap out the phone numbers of the iPhone 5 S and the iPad. The only other option is the iPhone 5 C and that is a new contract and already has a contract on it. In fact it is the only phone device that has a contract. It just did not make any sense. It was evident I was not told the entire story of what was happening in January with my phone purchase. They failed, customer service, to read all the fine print. They stated oh don't worry we do this all the time and there has never been a problem. Knowing all along that this iPad was to be and stay disconnected because I repeated it several times and even asked now the iPad is not going to be an activated account correct? No, it isn't she would state. All the services and contract will go to your phone including the 2 yrs. This has not happened. I shared all this with him and explained why changing my number was not possible. It could literally destroy my business and I would of thrown away twice this amount of money because I recently spend a lot of money on promotional materials, literature, flyers, business cards, etc. all which have my phone number on it and again all known by my customers past and current. So Jonathan promised he would be on this, request for calls to be pulled, and would return my call within a 24-36 hour period with some type of update or resolution. I did honestly chuckle sharing with him that with the exception of one lady months ago calling me back about upgrading my acct, ( I was out of town & missed her call) no one at Verizon has ever returned a phone call-never. His response was this, "I did not get in the position I am in for not returning calls. In fact it is why I am a supervisor maim, I do what I say." Hmm, Its June 10th, Where are you Jonathan??? I am still waiting for your phone call. Heck, even a text message or email will do. Just tell me where you are on my acct. vs. forcing me to call and spend hrs. rehashing all of this over and over like a broken record. Or Have you forgotten my phone number? I have pneumonia right now and laryngitis and I have had to strain my voice to no end on the phone trying to get a resolution before my billing date with no luck.
I then went through all of the above issues and that the phones, ---3532, ---9249, and ---8921 should be the only phones w/contracts and activated on our account. Well my phone---3532, the one I just purchased, had no contract. The contract was placed on my iPad, the very iPad we cancelled out in December. They kept insisting I purchased it recently at Best Buy? Then I realized it was my iPhone purchase causing the nightmare. Another purchase and its screwed up my bill, when will I learn Verizon can't handle changes. I recalled the agent stating it was 6 months before and upgrade was possible on my phone which with my medical issue wasn't working. So she said we could use the number but all the upgrades and contract will go on your 3532 number. I verified is the 2 y contract on my, MY cell phone number because I only want THREE items on contract. She stated yes and we went over the bill several times including the new bill. Now I have no contract and have three other items. You now tell me to solve this issue I need to throw my phone number out and transfer my phone number from my iPad to my new iPhone 5 S. Sounds easy enough....NOT.. I just purchased almost $600 worth of business literature, business cards etc with my phone number on it. Plus all my customers know my business through my phone number. And since you do not announce this # has been changed and here is the new number, I'd loose many of my old clients and possibly new clients. I could end of loosing thousands of dollars with this mistake. I have called over and over pleading an your support team gave me a legal dept number to call and that basically was a joke for my concerns. So here I am . Praying someone from corporate reads this. Right now I have two phones out of contract and I am almost to the point I will shut them down and leave you with the bare min until our contract is met. And I mean it would be the bare min. I want this issue resolved immediately. I believe we have gone through enough as a customer. It is bad enough I have two phones not working 100%, My iPhone 5 S - I can't even use it at home yet my daughter talks all she wants with no issues. Me, its all gurgles and choppy when I am at home with two bars. But add the bill issues and it is ridiculous and inexcusable.
Now I have called several times after May 21st trying to get to the bottom of this and have been told to wait why they read all the notes to finally have me explain what has been going on to them telling me it shows Jonathan entering notes they are still working on it. This is not good enough. Today is June 10th and my bill is due June 11th which will bring it late on June 12th. And the way you people are, you will probably shut me down June 13th. I just don't have time in my day to call the "WINBACK DEPT" because I don't have to be won back I have never left. You need a KEEPCUSTOMER DEPT or DONTLOOSE U DEPT because you are about to loose us and be left with an account that will be more of a nuisance to you.
You have the information to my account, go to it. Pick up your phone and CALL ME, FIX IT.. Lets please fix this correctly.I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport -
How do I contact someone from Thunderbird that can help me set up my email
I have forgotten my email address and can not find a way to access or update Thunderbird to allow me to use a new password!!! I am trying not to pull all of my hair out of my head. Part of the problem was that my server was Knology.net and Mozilla, after many years of using this account, would not recognize Knology........ I recently, Dec. 2014, had my computer hacked and had to replace it. I love Firefox and Thunderbird and my red stuffed critter. Could someone please consider helping me? Thanks.
MaryAnn BurlingameNo-one can help you very much with not knowing your email address.
It would help to know who your current provider is, or perhaps more to the point, what they call themselves now.
There are many free providers (google, hotmail/outlook.com/yahoo/gmx, and in all probability your ISP) and it's probably easier to start over afresh.
My search for knology.net took me to here: http://www.wowway.com/home-map so they may have been absorbed or rebranded. I note there was a change in smtp setting being discussed there.
It looks like a very basic service (plain pop/smtp, no encryption) and you could easily find something else a little more modern. -
Are there any apple experts online that can help me with my problem?
My problem is outlined here.
http://discussions.apple.com/message.jspa?messageID=4109139#4109139
I have spent months messing around on this site and other forums trying to get a response but there isn't much of a solution out there. Is there a way to e-mail someone at apple who can give me answers?
Thanks.Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote
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