Issue check to customer
Hi Gurus,
I have a business scenario:
Customer comes to store and picks up the items and pay the item. I use F.13 to clear customer open items.
When customer comes for exchange, customer returns item and pick ups another item i receive return sales order for the full amount and fresh sales order for new item. I have one credit memo and one invoice for that customer. But i get only net payment(either customer paid or we paid to customer) from my front end application to SAP. Customer balance is zero now. Technically Customer has not paid yet. We have policy we issue check from HQ not from store. I can't use F110 or FCH5 or other mode of payments.
Example: Sales order triggers delivery and billing immediately.
Sales Order:$ 100
Payment: $100
F.13 cleared.
===========================
Exchange
Return sales order:$100
No payment
We have credit memo
Fresh sales order
SO: $ 60
Payment $ 40(We paid to customer)
There are 3 line items in customer:
1. Credit memo $ 100
2. Invoice $ 60
3. Payment $ 40
Balance is 0. But customer has not paid this $ 40 from store.
Requirement: We want to issue check to customer from SAP if i owe customer money. How can i achieve this?.
Thanks in advance.
Regards,
Jagadeesan
Resolved by myself...
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You should always try using primary index fields, if not possible then secondary index fields.
Even if you cannot do anything from either of the two then try this,
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In your case , you can use bukrs ,gjahr ,werks on the top in the where condition..then followed by less distinct values..
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