Issue importing interactive reporting into excel smart view 9.3

I am new to smart view, and while importing an interactive document from a system9 portal in excel, it always returns "Error Accessing Import Data", after clicking finish in the wizard, even though i was able to preview the document in the previous step. This also happens for a few other colleagues.
Wondering if anyone out there may be able to suggest possible root causes, would be greatly appreciated
Thanks
Jeffrey

Copy the HsAddIn.dll, HsSpread.dll, HyperionSmartTag.dll and HsTbar.xla from the Bin folder in the install home of SmartView path : <Drive:>\Oracle\SmartView\Bin (by default)
Paste the files into the Add Ins folder for that user: C:\document and settings\<User>\ApplicationData\Microsoft\AddIns
Click the Start Button, then in the "Start Search" box type CMD but DO NOT press Enter yet.
Program cmd.exe should be found. Right-click on cmd.exe and choose "Run as Administrator" and click "Continue".
In the command line window register each file from point 1 using regsvr32 command:
regsvr32 C:\Documents and Settings\<username>\Application Data\Microsoft\AddIns\HsAddIn.dll
In the Excel 2007 Go to Tools > AddIns > Browser for HsTbar.xla in the AddIns folder and then click OK.
HTH-
Jasmine.

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