Issue Tracking Application

Can someone please help.
I have been through Chapter 10 of the 2 Day Play Application Express Developer Guide 2.1, "How to Build and Deploy an Issue Tracking Application".
At run time when I select the Delete button, the confirmation box appears. Selecting Yes gives this error:
Contact your application administrator.
Error ERR-1016 Application "108" Page "0" not found (requested language="en-us")
OK
Can I change this to return to the original Issues page 6?
Thanks
Pat.

Pat,
Yes, you should be able to change this. Look for the branch that is associated with the Delete button.
Sergio

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Where can I find the sample Issue Tracker application?

Where can I find the sample Issue tracker application?
Regards.

Hi Maxim
Your version is for HTMLDB 1.5.
I found a (little bit) newer version for htmldb 1.6: http://htmldb.oracle.com/pls/otn/f?p=18326:7:14841698881447966533::::P7_ID:1184
But I don't testet it.
Greetings
Sven

Creating projects in Issue Tracker 0.9 application

How do I create a new project from within the applicationin in the Issue Tracker application available at OTN? Right now I manually enter the project into the ht_projects table

I just checked the code and the user you are logged in as needs to be either the CEO or Manager. Those users will see a Create button on the Projects page. The Authorization Scheme looks like this:
select '1'
from ht_people
where (upper(person_email) = upper(:APP_USER) and
person_role in ('CEO','Manager'))
or (upper(:APP_USER) = 'HOWTO')
-- Sharon

Issue Tracker, Bug Tracker, 0.9,Discussion Forum 0.91!

Hi all!
My question is very specific.
I have Software Projects application in Russian edition.(I translate this application).
I can put it for you.
Do you have Issue Tracker application, Bug Tracker 0.9 application, Discussion Forum 0.91 application in Russian edition ?
Thanks,
Roman.

Unfortunately the problem persists on OC4J904, so the alternative for you is to use OC4J902, you can setup a new container on a different port (other than used for 902) and register the provider using the direct URL of the OC4J902 container. This should solve the problem.

Can't Export ALL Comments from Issues Tracking app in Sharepoint 2013

I really like the flexability of the SharePoint 2013 Issues Tracking application. I am able to enter the initial issue, then update it regularly with "comments". Each comment is added as a seperate entry to the issue, date stamped, etc.
The issue I am having is in exporting this to Excel. I know, I know, the purpose of SharePoint is that you DON'T turn everything into an Excel spreadsheet. However, I have to send the issues to an external contact that does not have access to the SharePoint
environment. When I export to Excel, it only adds the LAST comment to the Comments column in the spreadsheet. I need all comments combined, and dropped into the correct cell.
Is there a way to do this? I found another thread where it seemed everyone accepted the fact that this was not possible, but I thought I'd try one more time and see if there were any new ideas.
I believe this is tied to the option of "Append Changes to Existing Text" that is available in the Edit Column settings for the Issues Tracking app. I see that you can turn this off, but then you lose the ability to date-stamp each entry. If there
is no good solution, then I think the only alternative would be to turn this off, then just manually add a date to each time.
Word of caution!! If you have a bunch of comments already appended, and THEN you decide to change the option from Append Yes to Append No, it will hide all previous comments. I did this and thought I'd lost them, but when I changed the option back
to Append Changes, they were all still there. I may need to manually cut-paste every single comment out, change to Append No, and then manually past the entire comment thread back in. Will be very tedious for a large issues log.
Thank you.
Bill

Update - The only solution I was able to change to "Append Changes to Existing Text", then do as I dreaded, which was to manually cut and past every comment out then back into the single field. Definitely a good lessons-learned to set the
value to "Append Changes to Existing Text" before starting.

Issue Tracker App - Error Message

Hello, all,
I'm trying to learn, basically by following the steps to produce the Issue Tracker application from the Tutorials section in Apex 3.1. The application was written for Apex 2.x and at one point wants me to put the following query into a report:
DECLARE
q VARCHAR2(32767); -- query
w VARCHAR2(4000) ; -- where clause
we VARCHAR2(1) := 'N'; -- identifies if where clause exists
BEGIN
q := 'SELECT "ISSUE_ID", '||
' "ISSUE_SUMMARY", '||
' "IDENTIFIED_BY", '||
' "RELATED_PROJECT", '||
' "ASSIGNED_TO", '||
' "STATUS", '||
' "PRIORITY", '||
' "TARGET_RESOLUTION_DATE", '||
' "ACTUAL_RESOLUTION_DATE" '||
' FROM "#OWNER#"."HT_ISSUES" ';
IF :P6_IDENTIFIED_BY != '-1'
THEN
w := ' IDENTIFIED_BY = :P6_IDENTIFIED_BY ';
we := 'Y';
END IF;
IF :P6_RELATED_PROJECT != '-1'
THEN
IF we = 'Y'
THEN
w := w || ' AND RELATED_PROJECT = :P6_RELATED_PROJECT ';
ELSE
w := ' RELATED_PROJECT = :P6_RELATED_PROJECT ';
we := 'Y';
END IF;
END IF;
IF :P6_ASSIGNED_TO != '-1'
THEN
IF we = 'Y'
THEN
w := w || ' AND ASSIGNED_TO = :P6_ASSIGNED_TO ';
ELSE
w := ' ASSIGNED_TO = :P6_ASSIGNED_TO ';
we := 'Y';
END IF;
END IF;
IF :P6_STATUS != '-1'
THEN
IF we = 'Y'
THEN
w := w || ' AND STATUS = :P6_STATUS ';
ELSE
w := ' STATUS = :P6_STATUS ';
we := 'Y';
END IF;
END IF;
IF :P6_PRIORITY != '-1'
THEN
IF we = 'Y'
THEN
w := w || ' AND PRIORITY = :P6_PRIORITY ';
ELSE
w := ' PRIORITY = :P6_PRIORITY ';
we := 'Y';
END IF;
END IF;
IF we = 'Y'
THEN q := q || ' WHERE '|| w;
END IF;
RETURN q;
END;
When I do, I get the error "PLS-00372: In a procedure, RETURN statement cannot contain an expression." I googled the error and got the simple advice to turn the query into a function. Simple to many, yes, but not to me. Also, 3.1 does not allow the selection "SQL function returning a query" or some such, only an anonymous PL/SQL block.
Any help (at a very elementary level, please), please?
Thanks!

Hello,
the problem with your code is that it is designed as an PL/SQL body returning an SQL query not as an anonymous PL/SQL block.
Which version of ApEx are you using? I have taken a look into version 3.1 and there is the possibility to select 'SQL Query (n PL/SQL body returning an SQL query)'.
Regards, Tine.

Issue Tracker?

Hi all,
Does anyone knows where can i find an export of the Issue Tracker Application?
Thanks,

Hi,
the issue tracker is here: http://www.oracle.com/technetwork/developer-tools/apex/application-express/packaged-apps-090453.html#IS_TKR
or directly the download: http://www.oracle.com/technetwork/testcontent/issue-tracker-1-130514.zip
Herald ten Dam
http:/htendam.wordpress.com

Assignees don't appear in Issue Tracker Open Issues list?

Hi -
I've assigned names to open issues in the Application Express canned Issue Tracker application, and they appear everywhere - except in the Open Issues list.
Home -> Projects -> (Click on a project) -> Open Issues -> ("Assignee" fields say "Unassigned")
Home -> Issues -> (Click on an issue) (Issues have a name in the "Assigned To" field)
Am I doing something wrong?
Is there a problem in the code such that the "Assignee" field is an orphan and this should be the "Assigned To" field?
Dan Nygren

Hi Dan,
This sounds like a bug in the issue tracker, you might want to report it as such. Also this post belongs in the packaged application section really:
https://forums.oracle.com/community/developer/english/oracle_database/application_express/packaged-applications
Regards,
Joni

Issue in Change tracker application

Hi all,
We have enabled Change tracking in our repository when it was enabled there were only 3 Display fields in our repository and the tracking was done as is in the change tracking application under the column Record shows all the Display fields.
Now because of business requirements we have activated another field in our repository as a Display field, now when i login to change tracking application old records under Record column still shows the 3 Display fields in the Record column of the change tracker application.
I went and changed a record which falls in the Change tracking criteria, now i see 4 Display fields in the Record column of change tracker application as there are 4 display fields currently.
There is an in consistency in the data in the application now for few records there are 3 and 4 fields in the record column. Is this how the system behaves?
I think the logic is like this when ever there is a change happening in the repository, insert query is used to update the A2I_CM_History table with the existing data(at that moment how many fields were enabled as DISPLAY )with out any relationship to the Main table Display fields. Please correct me if i am wrong, it was just an assumption.
If any workarounds to this problem will be of a great help.
regards
Sowseel

Hi Gabor,
Thanks for your reply!
We have checked that note and we have indexes existing for few other fields as well in the table, but still we are facing the same issue.
Thanks & Regards,
Ravi

Can one avoid names to be listed in packaged applications (issue tracker, for example)?

I've installed the packaged app "Issue tracker" in a workspace, but now have a problem with German's law (and maybe others), which does not allow people to make reports that explicitely mention names of employees, except if you are their manager.
So the issue tracker's reports, which can be used by anybody and display assignees' names, are not allowed by German's law !
I guess that all packaged apps have the same users control mechanism. If so, this issue is not specific to the issue tracker. Is that right?
To make the issue tracker compliant with German's law, one should be able to hide names or ideally to make them only visible by the employee's management.
Hide name would imply:
- Remove the updaters' name in the projects/issues
- Remove assignees' name in the projects/issues/reports
I guess this could be done via a plugin "display names" in the "build options".
Make names only visible to managers would imply:
- Assign a manager to each user
- Adapt the display depending on the identity of the user
Does this make sense? If so, I guess I should add an entry in Oracle Application Express Feature Requests, right?
TIA for your feedback,
Stefane

[discussion moved to Creating, Editing & Exporting PDFs forum]

How to put "Issue Tracking" Demo HTML DB application in my development site

I have set up Oracle 10g DB and HTML DB 1.5 on my Windows/XP machine.
I also downloaded issue_tracker-3rd demo to my machine.
I am new to HTML DB.
Can someone tell me how to put issue_tracker into my HTML DB environment and test running it?
Many Thanks....

cckung,
If you unzip the issue tracker zip file you will find it has a readme.txt file in it.
You should just follow the directions in this file and you'll have the demo working in no time.
Greg

Issue Tracker app - how to make one page public

Hi all,
We have installed and made a few tweaks to the Issue Tracker demo app, and are finding it very useful! We have just a handful of users that have logins for the application, and it is working well for them. We would like to make a modification to the app, so that the main "Issues" page (that lists out all of the issues, and you can search them) can be viewable by anyone in our company. Is there a way to do this? Basically, I'd prefer to be able to just send out the URL for this page, and make it so that anyone in our company can just go to that URL, and have Read-Only access to this page (without having to login), so they can search for issues, and see their status. I would also want to make it so that these folks cannot see the "Add a New Issue" button, and probably hide the breadcrumb at the top as well.
I know that I could create a whole separate AppEx app, and basically just duplicate the layout of that one page, and make that application public. Is that the easiest route? I was assuming there would be a fairly simple way to take the existing app, and just tweak it so that this one page is public.
Any advice?? Thanks!

Quick update - that was easier than I thought! I simply made that one page Public under the Authentication. And I was able to make the "Add a New Issue" button only viewable by the Admins.
One more question - is there a way to do a similar thing with the breadcrumb at the top? Currently, when I go to the public page, I see the "Home - Isses" breadcrumb at the top left. If I click on the link for Home, then it brings me to a login. However, it would be best if the public users didn't even see this breadcrumb. Is that possible?

Recommendations for Help Desk (issue tracking) program for Mac OS

Hello all
Any recommendations for a help desk software to be mainly used for issue tracking/ticket management applications for Mac OS?
I prefer for the app to run local on the Mac so no web or server software.
Thank you

I also use CS5 (Design Suite) on a Mac. When I upgraded to Lion, Illustrator did not crash for me, but it (and Photoshop) was acting squirrelly and some of the features did not work at all. After six weeks, I reformatted my hard drive and reinstalled Snow Leopard. Now everything works perfectly.
The other thing I did was to partition my hard drive so that I can reinstall Lion on the new partition. That way, I can run either operating system and run application programs on the OS that is most appropriate for it. I have no problems moving files between the partitions.
Not the most attractive solution, but I am very satisfied. Just my two cents...!
Good luck!

Document for configuring Early watch alerts And issue tracking system

Hello Experts,
Iam on SAP Solution Manager 4.0 and need step wise step procedure document for configuring Early watch alerts and Issue tracking system in solman 4.0 . I hv checked Help site and other standard config docs by SAP but getting confused and things are not working ,so help shall be appreciated.
My Email id is [email protected] .
Requested to revert at earliest as iam in urgent need of it .Points guaranteed.
Thanks and Regards,
Somya

Hi Somya,
setting up EWA is explained in Application help of SAP Solution Manager.
It would be helpful to know, what you have already done and what is causing problems for you.
Prerequisite to process EWA is to configure all steps described in the Basic Settings of SAP Solution Manager Configuration guide (tx SPRO).
The configuration of Issue Tracking is also described in the IMG (Basically, it's required to activate a BC Set).
Path in IMG: Basic Settings -> Standard Configuration of Basic Settings -> Solution Manager -> Basic BC-Sets for Configuration -> Activate Issue Tracking BC Set
Access the configuration guide:
- run transaction SPRO
- choose SAP Reference IMG
- expand tree SAP Solution Manager -> Configuration -> Basic Settings
- follow the steps under
"Wizard-based Initial Configuration of Basic Settings", if your SolMan system has not been yet configured or
"Standard Configuration of Basic Settings", if you have done already some configuration.
Best regards,
Ruediger Stoecker

Change Tracker application running slow in Portal

Hello Everyone,
We are having standard SAP Change Tracker application in SAP Portal. It is taking 5mts lo load initially and also its taking the same time for retrieving and displaying the data. I request you to share your ideas on this.
Thanks & Regards,
Ravi

Hi Gabor,
Thanks for your reply!
We have checked that note and we have indexes existing for few other fields as well in the table, but still we are facing the same issue.
Thanks & Regards,
Ravi

Issue Tracking Application

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