Issue while scheduing report in Infoview

Hi All,
I need to scheduled a report where i have send it to 15 email id and there might be some more addition. when i tested report i found it is sending to everyone but it doesn't show all the email id's in the "TO" list.
Please let me know if need to check any property to show all the email id's.
Thanks.

Hi Jin
Thanks for the reply. Character count is less than 1024 as of now.
I am having more than 10 reports and all of them having different email. If i will ask Admin to create distribution list for all the reports not sure if they will do that or not , also this will be time taking because I need to go through from a process. I need to find out some work around.
I checked with all the users they are able to see the report. It is just that it is not showing up in the “TO” list.
Thanks.

Similar Messages

Performance Issue while access reports through Infoview.

Users run reports( Webi ,Crystal ) through Infoview u2013 Accessed by Categories , while navigating between categories( we have different categories : Sales, Purchasing..Etc ) in the Infoview is fine ,it takes time to show all the reports within the categories ,which takes around 3 u2013 5 mins , but run time of the each reports are quick and as expected.
In CMS , while navigating between categories and time taken to show all the reports within the categories are fine . couldnu2019t not understand why this is happening in infoview only.
Would like to know if any one have similar issues. Is there any settings needs to made on the tomcat server or CMS or Infoview. Searched for OSS notes and found a note : 1206095 but it is for Enterprise XI release2.
Product Details :
BOE XI3.1 SP3 .
Any info will be helpfull.

Hello,
- Is Tomcat installed on the same server as BOE? If not, did you use wdeploy to deploy the WAR files? https://bosap-support.wdf.sap.corp/sap/support/notes/1325139
- Do you have more than one Tomcat server, and is it fronted by a load balancer. If it is, try bypassing the load balancer and access InfoView directly without going thru the load balancer.
There is a CMS command-line options that might help you improving performances in your environment.
That switch is named -maxobjectsincache which allows you to increase the maximum number of objects that the CMS stores in its memory cache. Increaseing the number of objects reduces the number of databases calls required and can improve CMS performance.
The default value for this option is 10000 and the maximum value is 100000. Please keep in mind it is not recommended to exceed 100,000 as too many objects in memory will result in the CMS degradation. I would suggest testing with 60,000.
Regards,
Wallie

Error while opening report in Infoview

I am getting following error while opening report in Infoview.
Following is error generated in tomcat,
com.businessobjects.rebean.wi.ServerException: Cannot open document. Error during import. (DX0005)
     at com.businessobjects.rebean.fc.internal.platformspecific.xml.ras21.SAXHandlerERRORS$SAXHandlerERROR.initElement(SAXHandlerERRORS.java:108)
     at com.businessobjects.rebean.fc.internal.platformspecific.xml.SXMLHandling$StructuredSAXHandler.startElement(SXMLHandling.java:187)
     at com.businessobjects.rebean.fc.internal.platformspecific.xml.SXMLHandling$StructuredSAXHandler.startElement(SXMLHandling.java:202)
     at com.businessobjects.rebean.fc.internal.platformspecific.xml.SXMLHandling$StructuredSAXHandler.startElement(SXMLHandling.java:202)
     at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
     at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source)
     at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
     at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
     at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
     at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
     at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
     at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
     at javax.xml.parsers.SAXParser.parse(Unknown Source)
     at com.businessobjects.rebean.fc.internal.ras21.XMLviaRAS21Decode.openDocument(XMLviaRAS21Decode.java:537)
     at com.businessobjects.rebean.fc.internal.ras21.RAS21DocumentComAdapter.openDocument(RAS21DocumentComAdapter.java:69)
     at com.businessobjects.rebean.fc.internal.ras21.RAS21ReportEngineComAdapter.openDocument(RAS21ReportEngineComAdapter.java:100)
     at com.businessobjects.rebean.fc.internal.ReportEngineImpl.openDocument(ReportEngineImpl.java:249)
     at org.apache.jsp.viewers.cdz_005fadv.viewCDZDocument_jsp._jspService(viewCDZDocument_jsp.java:267)
     at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
     at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)
     at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)
     at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
     at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
     at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
     at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
     at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
     at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
     at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
     at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
     at java.lang.Thread.run(Thread.java:534)
Caused by: java.lang.Exception: Cannot open document. Error during import. (DX0005) (80043746)
     at com.businessobjects.rebean.fc.internal.platformspecific.xml.ras21.SAXHandlerERRORS$SAXHandlerERROR.initElement(SAXHandlerERRORS.java:100)
Please help me to resolve the above problem
Reagrds,
Ramesh

Hi Ramesh,
It may seem like a lot of information, but from a debugging perspective it doesn't tell us much.
You need to give some more info and even then it would probably be a good idea to call support.
Can you tell us;
Which version are you on?
Can you open de document from another desktop intelligence machine, not only the one that it was built on?
- This checks ; you can import the document; the structure of the document is fine (not corrupted).
Can you refresh the document on that other machine?
- This check ; the link to the universe is fine, the universe can be imported, the connection to the database is fine.
What is your preference as a BOE user to view Deski documents?
- Try a few others, so you know if the problem is with one type only (and which).
Now you will have a few more pointers more as to where the problem lies.
Even then it can be sheer size of the document, complexity of it, etc.
Good luck,
Marianne

Deadlock with thread issues while generating reports with Crystal Report XI

We are facing deadlock with thread issues while generating report with Crystal Report XI
Version Number is 11.0 and the database used is Oracle
In the log file on line number 74350 by 2008/12/16 13:35:54 there is a dead lock with Thread: u20184u2019 is waiting to acquire lock for 'com.crystaldecisions.reports.queryengine.av@15214b9' which is held by the Thread: '0'.
And a dead lock with Thread: u20180u2019 is waiting to acquire lock for 'com.crystaldecisions.reports.queryengine.av@15214b9' which is held by the Thread: '4'.
Exactly after 10 minutes we can see the thread 4 and 0 are declared as STUCK by 2008/12/16 13:45:54 .
Is this an existing issue with Crystal Report?
Is there some solution for this problem?
THE LOG FILE INFORMATION IS GIVEN BELOW
[deadlocked thread] [ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)':
Thread '[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'' is waiting to acquire lock 'com.crystaldecisions.reports.queryengine.av@15214b9' that is held by thread '[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)''
Stack trace:
     com.crystaldecisions.reports.queryengine.av.V(Unknown Source)
     com.crystaldecisions.reports.queryengine.av.do(Unknown Source)
     com.crystaldecisions.reports.queryengine.as.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.c(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.a(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.a(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.cy.b(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.cy.long(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.o(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.a(Unknown Source)
     com.crystaldecisions.reports.common.ab.a(Unknown Source)
     com.crystaldecisions.reports.common.ab.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.o(Unknown Source)
     com.crystaldecisions.reports.reportengineinterface.a.a(Unknown Source)
     com.crystaldecisions.reports.reportengineinterface.a.a.b.a(Unknown Source)
     com.crystaldecisions.reports.sdk.ReportClientDocument.open(Unknown Source)
     com.sysarris.aris.crystalreports.RepServlet.generateReport(RepServlet.java:65)
     com.sysarris.aris.crystalreports.RepServlet.doPost(RepServlet.java:40)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:225)
     weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:127)
     weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:272)
     weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:165)
     weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3153)
     weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:1973)
     weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1880)
     weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1310)
     weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
     weblogic.work.ExecuteThread.run(ExecuteThread.java:179)
[deadlocked thread] [ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)':
Thread '[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'' is waiting to acquire lock 'com.crystaldecisions.reports.queryengine.av@12e0415' that is held by thread '[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)''
Stack trace:
     com.crystaldecisions.reports.queryengine.av.V(Unknown Source)
     com.crystaldecisions.reports.queryengine.av.do(Unknown Source)
     com.crystaldecisions.reports.queryengine.as.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.c(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.a(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.a(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.cy.b(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.cy.long(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.o(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.a(Unknown Source)
     com.crystaldecisions.reports.common.ab.a(Unknown Source)
     com.crystaldecisions.reports.common.ab.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.o(Unknown Source)
     com.crystaldecisions.reports.reportengineinterface.a.a(Unknown Source)
     com.crystaldecisions.reports.reportengineinterface.a.a.b.a(Unknown Source)
     com.crystaldecisions.reports.sdk.ReportClientDocument.open(Unknown Source)
     com.sysarris.aris.crystalreports.RepServlet.generateReport(RepServlet.java:65)
     com.sysarris.aris.crystalreports.RepServlet.doPost(RepServlet.java:40)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:225)
     weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:127)
     weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:272)
     weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:165)
     weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3153)
     weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:1973)
     weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1880)
     weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1310)
     weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
     weblogic.work.ExecuteThread.run(ExecuteThread.java:179)
Can you please suggest any work around for this?

I'm not referring to Servlet threading issues.
I'll clarify.
You have two threads, both entering ReportClientDocument.open(...) method.
Thread 4 is waiting to acquire 'com.crystaldecisions.reports.queryengine.av@15214b9'
Thread 0 is waiting to acquire ''com.crystaldecisions.reports.queryengine.av@12e0415'
So I'm thinking ??? are they the same objects?
My specific question concerning the ReportClientDocument is that both are calling open - i.e., trying to open a new report. You wouldn't be trying to open different reports using the same ReportClientDocument - so was wondering if you've cached the RCD and trying to open two different reports at the same time on the same instance via different threads.
You'd normally tie a ReportClientDocument instance to a HTTP Session, to ensure each user gets their own copy.
Sincerely,
Ted Ueda

DB error while running reports in InfoView

Hi,
we are trying to create a report in infoview.
however we are facing following error while trying to create new webintelligence document or running existing report:
A database error occured. The database error text is: (CS) "DBDriver failed to load : /bobje/bobje/enterprise120/linux_x86/dataAccess/RDBMS/connectionServer/libdbd_oci9.so (libclntsh.so.11.1: wrong ELF class: ELFCLASS64)" . (WIS 10901)
We are using BO XI 3.1 SP2, Oracle 11g server on Linux. Both oracle and bo server are on same machine.
thanks in advance.

Looks to me that you are using the 64bit oracle driver. Make sure to set your LD_LIBRARY_PATH variable (for th euser running the BO services) to point first to the directory with the 32bit libraries of the Oracle driver.
Regards,
Stratos

Issue while generating report using web.show_document with https

Hi All,
I am facing some issue while seeing the report using web.show_document as shown below:
https://ucrmskr.apac.nsroot.net:10301/forms/html/001725032_gca.rtf_
In this case the report opens directly without asking for me to save or open or cancel option
whereas if I hit
http://scrmskr.apac.nsroot.net:7801/forms/html/001725032_gca.rtf_
it asks for save or open or cancel option
so that I can save the report to my machine and open in wordpad format
The report generated in the first case is not coming in proper format
Below are my forms.conf mappings:
# Name
# forms.conf - Forms component Apache directives configuration file.
# Purpose
# It should include the weblogic managed server (routing) directives for
# the servers where Forms applications are deployed and other miscellaneous
# Forms component OHS directives.
# Remarks
# This file is included with the OHS configuration under
# $OI/config/OHS/<OHS Node Name>/moduleconf sub-directory.
# virtual mapping for the /forms/html mapping.
RewriteEngine on
RewriteRule ^/forms/html/(..*) /workaroundhtml/$1 [PT]
AliasMatch ^/workaroundhtml/(..*) "/ucrmap1/weblogic/bea/ucrms/config/FormsComponent/forms/html/$1"
RewriteRule ^/ucrms/icons/(..*) "/workaroundicons/$1" [PT]
AliasMatch ^/workaroundicons/(..*) "/ucrmap1/weblogic/bea/ORA_PFRD/forms/java/$1"
RewriteRule ^/forms/help/(..*) "/workaroundhelp/$1" [PT]
AliasMatch ^/workaroundhelp/(..*) "/ucrmap1/ucrrgbg2/help/$1"
<Location /forms>
SetHandler weblogic-handler
WebLogicCluster kauh0079:9001
DynamicServerList OFF
</Location>
Please let me know what needs to be done additionally if we are trying to hit https because in the second case we were hitting http with similar mapping in diff environment and it was generating report successfully.
Regards,
Harish

Thanks for answering,
I changed the URL from
http://nbotlaguduru.dms.local/export/FMSLaborChargesalcs20060829132645.pdf
to
http://nbotlaguduru.dms.local:8889/export/FMSLaborChargesalcs20060829132645.pdf
and the same problem occured
the file is located on my local C drive in:
C:\lcs\export
seems as though I am missing something else as well
any ideas?

Issue while exporting report in PDF using crystal report XI

Hello,
I am facing issue while exporting a report to PDF through crystal report XI. Reports are generating properly in the crystal report browser but when I am exporting the reports in PDF or trying to get print by clicking on print button, reports not generating properly.
Allignment in the exported PDF reports getting changed and reports margin is also changes. Due to this some part of report is chopped and printed on the next page.
I have deployed my application on IBM WebSphere 6.1 server and I am getting following error which might help to identify this issue.
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: The response has already been commited.---- Error code:0 Error code name:succeeded
     at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(Unknown Source)
     at com.crystaldecisions.report.web.component.o.a(Unknown Source)
     at com.crystaldecisions.report.web.event.br.a(Unknown Source)
     at com.crystaldecisions.report.web.event.w.a(Unknown Source)
     at com.crystaldecisions.report.web.event.b7.broadcast(Unknown Source)
     at com.crystaldecisions.report.web.event.av.a(Unknown Source)
     at com.crystaldecisions.report.web.WorkflowController.do(Unknown Source)
     at com.crystaldecisions.report.web.WorkflowController.doLifecycle(Unknown Source)
     at com.crystaldecisions.report.web.ServerControl.a(Unknown Source)
     at com.crystaldecisions.report.web.ServerControl.processHttpRequest(Unknown Source)
     at com.ibm._jsp._CrystalReportViewer._jspService(_CrystalReportViewer.java:107)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:85)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:966)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
     at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:463)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:115)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:168)
     at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:92)
     at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:744)
     at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1425)
     at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:92)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:465)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:394)
     at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
     at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1812)
     at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:152)
     at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:213)
     at com.ibm.io.async.AbstractAsyncFuture.fireCompletionActions(AbstractAsyncFuture.java:195)
     at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
     at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:193)
     at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:725)
     at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:847)
     at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1498)
Caused by: com.ibm.wsspi.webcontainer.ClosedConnectionException: OutputStream encountered error during write
     at com.ibm.ws.webcontainer.channel.WCCByteBufferOutputStream.write(WCCByteBufferOutputStream.java:80)
     at com.ibm.ws.webcontainer.srt.SRTOutputStream.write(SRTOutputStream.java:96)
     at com.ibm.wsspi.webcontainer.util.BufferedServletOutputStream.writeOut(BufferedServletOutputStream.java:438)
     at com.ibm.wsspi.webcontainer.util.BufferedServletOutputStream.flushBytes(BufferedServletOutputStream.java:344)
     at com.ibm.wsspi.webcontainer.util.BufferedServletOutputStream.flush(BufferedServletOutputStream.java:323)
     at com.ibm.wsspi.webcontainer.util.BufferedServletOutputStream.flushBuffer(BufferedServletOutputStream.java:478)
     at com.ibm.ws.webcontainer.srt.SRTServletResponse.flushBuffer(SRTServletResponse.java:452)
     at com.ibm.ws.webcontainer.srt.SRTServletResponse.flushBuffer(SRTServletResponse.java:436)
     at com.crystaldecisions.report.web.viewer.JSPViewerResponse.flushBuffer(Unknown Source)
     ... 33 more
Caused by: java.io.IOException: Async IO operation failed, reason: RC: 64 The specified network name is no longer available.
     at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:203)
     ... 3 more
Thanks in advance
Alok P.

The stack trace is caused by whitespace in your CrystalReportViewer.jsp file. Look up SAP Note 1199025 for the resolution.
It's not related to the PDF formatting issue. There's been changes to the formatting with the most recent version - Crystal Reports for Eclipse 2.0 - so if you haven't already, I recommend you upgrade.
Note that there's differences in font metric calculation when using Adobe PDF format such that there's no way to get exact agreement between output of the CR and PDF. But the latest version helps greatly.
Sincerely,
Ted Ueda

Issue while exporting report in Excel Format

Hello,
I am facing problem while exporting the report in Excel Format. After analysis, I think that it could be due to two reasons, either we are using wrong versions of Jars, or we are using wrong API. Here is the code, approaches and problems we are facing. Please help.
First approach we are using is:
// using basic API
import com.crystaldecisions.reports.sdk.ReportClientDocument;
// get client document from crystal report API and open the report by specifying the report name, with path
               ReportClientDocument reportClientDoc = new ReportClientDocument();
               reportClientDoc.open( reportPath, 0 );
               // give chance to extending classes to configure the report document by POJO or by sql parameter etc, just adding the parameters infromation using ParameterFieldController
               configureReportDocument( reportClientDoc, reportMetadata, reportData, reportContext );
               // get data source of crystal report
               Object reportSource = reportClientDoc.getReportSource();
               // export the data - we have also tried with MSExcel format
               ReportExportFormat exportFormat = ReportExportFormat.recordToMSExcel;
               LOGGER.debug( "exportFormat[" + exportFormat + "]" );
               ByteArrayInputStream byteArray = (ByteArrayInputStream) reportClientDoc.getPrintOutputController().export(
                         exportFormat );
Problem Faced: Specified Excel format is not supported.
Second Approach: We come to know that excel format is supported with new releases and with occa package.
Then we tried with import com.crystaldecisions.sdk.occa.report.application.ReportClientDocument; It ask to set the ReportServer. When we are trying to set the server as
               reportClientDoc.setReportAppServer(ReportClientDocument.inprocConnectionString);
Application is unable to find 'ReportClientDocument.inprocConnectionString' property. It seems like we are using some old jars. However we have downloaded the latest released jars for eclipse 2.
Please help for it. Issue is to export the report in excel format, which is currently working fine for PDF. If this problem is related to Jars, please suggest the path to download the latest jars. We also looking for the latest jars like rasapp and rascore etc. But these are not available with Crystal Report for Eclipse 2 release.
Waiting for urgent help. Thanks you..
Regards,
Mohit

Hi,
Send me Environment Details .
Here is the code snippet for exporting report to excel format:
<%@ page import="com.crystaldecisions.sdk.occa.report.application.*" %>
<%@ page import="com.crystaldecisions.sdk.occa.report.definition.*" %>
<%@ page import="com.crystaldecisions.sdk.occa.report.data.*" %>
<%@ page import="com.crystaldecisions.sdk.occa.report.lib.*" %>
<%@ page import="com.crystaldecisions.sdk.framework.*" %>
<%@ page import="com.crystaldecisions.sdk.occa.managedreports.*" %>
<%@ page import="com.crystaldecisions.sdk.occa.infostore.*" %>
<%@ page import="com.crystaldecisions.sdk.occa.report.exportoptions.*" %>
<%@ page import="java.util.*" %>
<%@ page import="java.io.*" %>
<%
String username ="Administrator";
String password ="";
String cmsname ="localhost:6400";
String Authen ="secEnterprise";
     //connecting to Enterprise
     IEnterpriseSession es = CrystalEnterprise.getSessionMgr().logon(username,password,cmsname,Authen);
     //get the report App Factory form the Crystal Enterprise
     IReportAppFactory appFactory = (IReportAppFactory) es.getService("","RASReportService");
     //get the infostore service form the Crystal Enterprise
     IInfoStore istore = (IInfoStore) es.getService("","InfoStore");
     //get the report by name from crystal Enterprise
     IInfoObjects iobjects = istore.query("Select * From CI_INFOOBJECTS Where SI_NAME = 'sampleramz2.rpt' and SI_INSTANCE = 0 ");
     //open the report in the report doc object.
     ReportClientDocument Doc = appFactory.openDocument((IInfoObject)iobjects.get(0), 0, Locale.ENGLISH);
     // WORKING WITH THE PRINT OUTPUT CONTROLLER
     //Use the report documents PrintOutputController to export the report to a ByteArrayInputStream
     ByteArrayInputStream byteIS = (ByteArrayInputStream)Doc.getPrintOutputController().export(ReportExportFormat.recordToMSExcel);
     // EXPORTING THE REPORT
     //Create a byte[] (same size as the exported ByteArrayInputStream)
     byte[] buf = new byte[2000 * 1024];
     int nRead = 0;
     //Set response headers to indicate pdf MIME type and inline file
     response.reset();
     response.setHeader("Content-disposition", "inline;filename=ramz");
     response.setContentType("application/xls");
     //Send the Byte Array to the Client
     while ((nRead = byteIS.read(buf)) != -1)
          response.getOutputStream().write(buf, 0, nRead);
     //Flush the output stream
     response.getOutputStream().flush();
     //Close the output stream
     response.getOutputStream().close();
%>
Let me know any information is needed,
Regards,
Rameez

Issue while executing report in Portal

Hi All,
We have come across a typical error in the portal while the user access her reports .When ever user is clicking on the report
in the portal a total blank screen( or white screen rather ) is visible and they have to log out and log in very frequently.We have suggested them to clear their cache in their desktops to avoid this situation , but they are complaining that this blank screen is coming very frequently now. Does this have any thing to do with the reports. We dont have authorizations for this application currently and they are pretty straight forward ones and with not many CKFs/RKFs .Also we have went live in jan 2010 for this application and there is very limited data in the cube as well ,
Any of your suggestions and appreciated in this regard,
Regards,
Sasidhar Gunturu

Hi SasidharG
Please run the support desktool in its latest version 77.... and then look at the systeminfo.txt file that the tool produces... this is an automated report designed by SAP development to run through all areas of portal/bi connectivity issues on a users portal and to provide remedies to any issues found. (Please see note: 937697) this does involve a bit of work at the outset but it is a very valuable tool which will enable you to fine turn your bi/portal connectivity.
best regards
Orla.

Issue while exporting report - OBIEE 11g - IIS 7.5

Hi,
We are currently on OBIEE 11.1.1.7.0 version of OBIEE and we have set up proxy through IIS 7.5 on Windows 2008 R2 server.
While exporting our reports, we need to ensure that both Export to excel options (2003 and 2007+) are working fine. However, for some reports, when we try to download the reports to Excel 2007+ format, we get a "Internet Explorer cannot display the webpage" error message. This issue does not appear if we change the URL to directly access Weblogic server (instead of routing through IIS). Wanted to know if anyone have faced similar issue and have found any solution/workaround for same.
Thanks
Hyder

Hyder,
I have achieved this.We have deployed our OBIEE application on Weblogic server not on IIS.
Sasi Nagireddy: How to Export Analysis in Excel 2007 +
Thanks,
Sasi Nagireddy..

Unable to provide new parameters while publishing reports in Infoview

Post Author: mushi_it
CA Forum: General
hi Crystal Experts,
While Publishing Crystal Reports using BO CR XI R2 with BusinessObjects Java Infoview or with BusinessObjects .NET Infoview, am getting the reports published based on the default parameters which i gave during publishing wizard.
Infoview is not prompting for setting/providing new parameters when i click refresh button.
so kindly key down your valuable suggestions
Thanks

Post Author: yangster
CA Forum: General
log into the cmcnavigate to your reportclick on databaseclick in the submenu of parametersclick on your parameter(s) and in each you should have checked off prompt user for new value, if its not checked off make sure it isyou can also clear the current valuethis should solve your problemlet me know if you are still having issues

Issue while exporting report to excel

I have a report created using ssrs.
In that i have set the body background property to an image
And also set a header in the report
Now while exporting it to excel, I need to remove the body background image and header
Need Help
Thanks
Abhinav

The workaround is to use a parameter that control the hidden properties and image/value properties of the header contents and background image path respectively. We need to place the header contents to a textbox or a rectangle so that the "hidden"
properties can be set or reset. Similarly for the image path or value properties of body section can be set or reset using expression. I am using external image URL. Refer below step.
1. Add a parameter "Export". Set the Available values
as "Specify values" and add the below labels and values.
Label                                 Value
Header/Image                    Header/Image
No Header/Image               No Header/Image
For Default Values,
Select Specify values option and add value as "Header/Image". Click Ok to close the parameter properties.
2. As my header section contains a textbox and wanted to hide while i export, select the textbox properties and set the visibility/hidden expression as, =IIF(Parameters!Export.Value <> "Header/Image", True, False)
3. Similarly in the report body properties, select the image source option as "External" and set the expression as,
=IIF(Parameters!Export.Value <> "Header/Image", "" , "http://localhost/Testing/NEW_06.jpg")
4. Preview the report and select the export parameter option as "No Header/Image".
Regards, RSingh

Issue while generating Report

I am trying to generate a rport and it is going in Generation running mode.
I checked CG5Z and the line item created there is not getting assigned to the Server defined.
I tested the RFC and generation server they are properly defined.
I ran program RC1WWIWP as a job and got the following meassage :
No valid generation server defined; WWI work process is terminated
In customizing o have define 2 servers and tested there RFC connection as well
Can somebody suggest what can be the issue.
Anoop

Hello Anoop
as explained in some different thread: There is the dispatcher running as a job etc.
This dispatcher checks the amount of reports to be generated by the WWI workprocesses (raw reports, final reports etc.) and then pass on the request to that WWI destination which is "free". Then the WWI workprocess takes over the work and should run through (if the WWI does not crash on WWI server or the RFC connection is lost etc.)
But there is the option to do something in Customizing to use some function module etc. so that you "force" the dispatcher to use only WWI GEnserver 1 and not 2 based on some "parameters" which can be analzed. I am not sure if you have done that.
So I am sorry: i need more details regarding your topic.
With best regards
C.B.
PS May be take a look here:
http://help.sap.com/bestpractices/BBLibrary/documentation/Q50_BB_ConfigGuide_EN_DE.doc (chapter 3.6 + 3.7)
http://help.sap.com/erp2005_ehp_04/helpdata/en/de/0cd1cc79a342409a105faecc14f8e9/content.htm
http://help.sap.com/saphelp_40b/helpdata/fr/84/194b6e5733d1118b3f0060b03ca329/content.htm
Report release - Product Safety
Generation possible status not changing
CG5Z error log with RFC connection error
Re: WWI Generation Server
Re: WWI reports not progressing to complete in Export call
Edited by: Christoph Bergemann on Jul 24, 2010 1:36 PM
Edited by: Christoph Bergemann on Jul 24, 2010 1:38 PM
Edited by: Christoph Bergemann on Jul 24, 2010 1:40 PM
Edited by: Christoph Bergemann on Jul 24, 2010 1:41 PM
Edited by: Christoph Bergemann on Jul 24, 2010 1:46 PM
Edited by: Christoph Bergemann on Jul 24, 2010 1:49 PM
Edited by: Christoph Bergemann on Jul 24, 2010 1:50 PM
Edited by: Christoph Bergemann on Jul 24, 2010 1:53 PM
Edited by: Christoph Bergemann on Jul 26, 2010 9:48 PM

Issues while migration reports to 2012 report server .

I am stuck in report server related issue . Following are steps and log files details for migrating report server database from 2005 to 2012 :-
Back up the encryption key for the report server database.
Back up the report server database a SQL Server database.
Back up the report server configuration files.
Restore the database from the backup created , As temporary database and the main database are depend so they should be restored together.
Start the Reporting Services Configuration tool and connect to the Reporting Services instance you just installed.
Configure URLs for the report server and Report Manager
Configure the report server database, selecting the existing report server database from your previous installation. After successful configuration, the report server services
will restart, and once a connection is made to the report server database, the database will be automatically upgraded to SQL Server 2012 Reporting Services.
As we were not able to figure out the password I tried another approach to test if the
report server works after deleting the encrypted data . I deleted encrypted data.
Error below is shown in log files when I try to access report manager .
Log Files Details:-
at Microsoft.ReportingServices.UI.FolderItems.LoadItems()
   at Microsoft.ReportingServices.UI.SortableItems.Control_Init(Object sender, EventArgs args)
   at System.EventHandler.Invoke(Object sender, EventArgs e)
   at System.Web.UI.Control.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.AddedControl(Control control, Int32 index)
   at Microsoft.ReportingServices.UI.FolderContentsPageCtrl.Control_Init(Object sender, EventArgs args)
   at System.EventHandler.Invoke(Object sender, EventArgs e)
   at System.Web.UI.Control.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.AddedControl(Control control, Int32 index)
   at Microsoft.ReportingServices.UI.SharedArea.Control_Init(Object sender, EventArgs args)
   at System.EventHandler.Invoke(Object sender, EventArgs e)
   at System.Web.UI.Control.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.AddedControl(Control control, Int32 index)
   at Microsoft.ReportingServices.UI.FolderPage.Page_Init(Object sender, EventArgs e)
   at System.EventHandler.Invoke(Object sender, EventArgs e)
   at System.Web.UI.Control.OnInit(EventArgs e)
   at System.Web.UI.Page.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
ui!ReportManager_0-1!1e18!07/30/2012-05:17:31:: e ERROR: HTTP status code --> 200
-------Details--------
System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: An internal error occurred on the report server. See the error log for more details. ---> Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException:
An internal error occurred on the report server. See the error log for more details.
   at Microsoft.ReportingServices.Library.ReportingService2005Impl.ListChildren(String Item, Boolean Recursive, CatalogItemList& CatalogItems)
   at Microsoft.ReportingServices.WebServer.ReportingService2010.ListChildren(String ItemPath, Boolean Recursive, CatalogItem[]& CatalogItems)
   at Microsoft.ReportingServices.UI.FolderItems.LoadItems()
   at Microsoft.ReportingServices.UI.SortableItems.Control_Init(Object sender, EventArgs args)
   at System.EventHandler.Invoke(Object sender, EventArgs e)
   at System.Web.UI.Control.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.AddedControl(Control control, Int32 index)
   at Microsoft.ReportingServices.UI.FolderContentsPageCtrl.Control_Init(Object sender, EventArgs args)
   at System.EventHandler.Invoke(Object sender, EventArgs e)
   at System.Web.UI.Control.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.AddedControl(Control control, Int32 index)
   at Microsoft.ReportingServices.UI.SharedArea.Control_Init(Object sender, EventArgs args)
   at System.EventHandler.Invoke(Object sender, EventArgs e)
   at System.Web.UI.Control.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.AddedControl(Control control, Int32 index)
   at Microsoft.ReportingServices.UI.FolderPage.Page_Init(Object sender, EventArgs e)
   at System.EventHandler.Invoke(Object sender, EventArgs e)
   at System.Web.UI.Control.OnInit(EventArgs e)
   at System.Web.UI.Page.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
library!ReportServer_0-2!160c!07/30/2012-05:17:31:: i INFO: Call to GetSystemPropertiesAction().
ui!ReportManager_0-1!1e18!07/30/2012-05:17:32:: e ERROR: System.Threading.ThreadAbortException: Thread was being aborted.
   at System.Threading.Thread.AbortInternal()
   at System.Threading.Thread.Abort(Object stateInfo)
   at System.Web.HttpResponse.End()
   at Microsoft.ReportingServices.UI.ReportingPage.ShowErrorPage(String errMsg)

Hello Manish,
I am sorry for my delay.
As we know, the service pack of SQL Server is free to download and install, and the latest SP for SQL server 2005 is SP4, so that Microsoft recommend that we migrate the service from SQL Server 2005 SP4 to SQL Server 2012. If you still want to upgrade the
service from SSRS 2005 SP3, we cannot guarantee that all features can work properly, and we did not test it yet. Therefore, I still recommend you upgrade the SQL server 2005 to SP4 if possible.
In addition, you can refer to the following article on MSDN to see whether it can meet your requirement. It is a general step to migrate the SSRS.
http://msdn.microsoft.com/en-us/library/ms143747.aspx
I hope it is helpful to you.
Regards,
Edward
Edward Zhu
TechNet Community Support

Issue while running Report /SAPAPO/SDORDER_DEL

Hello All,
We are using the first tab "Delete on database" in the Report /SAPAPO/SDORDER_DEL. We have created a variant with a combination of selections like "Locations" and "Last before change date" and also we checked the addtional functions "Compare ATP tables with /SAPAPO/POSMAPN" and "Delete Obsolete records in /SAPAPO/POSMAPN".
The issue we faced is that, elements like sales orders, deliveries and Purchase orders are deleted without considering the "locations" and "last changed before date". Elements of very recent date (09/08/2007) are deleted even though the "last changed before date" is somtime in the past (eg. 05/31/2007).
Can please someone let me know your ideas on this?
Thanks,
Venkat.

Hi Venkat,
You can check OSS note : 657214 /sapapo/sdorder_del: Documentation and usability.Note 553476 - Composite note: Report /sapapo/sdorder_del.
Best Regards,
Siva.

Issue while scheduing report in Infoview

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