Issue with creation of sales order in CRM system

Question

Hi Experts,
Here are the details of the process we followed
1.     We found a Function Module u201CBAPI_BUSPROCESSND_CREATEMULTIu201D which is used to create a sales order in CRM.
2.     We have set a Break point in the FM u201CCRM_ORDER_MAINTAINu201D and tried to create a sales order using the transaction u201CCRMD_ORDERu201D. For this the parameters we have given are
a.     sold-to-party
b.     ship-to-party
c.     quantity
d.     product
And after this we have saved the order and the order is saved and in the debug mode we have the parameters in u201CCRM_ORDER_MAINTAINu201D and we found all these     parameters in the FM.
3.     After this we have given all the parameters mentioned above in the FM u201CBAPI_BUSPROCESSND_CREATEMULTIu201D and still the order is not created, gave an error message saying that CRM_ORDER: Incorrect values in the interface object.
4.     We checked the CRM_ORDER badiu2019s interface and it is having only header guid to be given. We gave this header guid also in the FM u201CBAPI_BUSPROCESSND_CREATEMULTIu201D and then it gave a different error saying that : Document cannot be saved.
5.     Finally we are not able to know the parameters to be passed to the FM to create an order.
Any inputs will be highly appreciated.
Thanks a lot in advance.
Lakshman.

Answer 1

Hi Easwar,
Now i am able to create a sales order by passing the parameters to "BAPI_BUSPROCESSND_CREATEMULTI" and the parameters i am passing are Process_type in the ORDERADM_H, parner_fct (partner function), partner_no , Quantity and prod_ordered (product name) but after creation of sales order using my report program and if i see the sales order uisng transaction crmd_order (using transaction ID) or crmd_orderadm_h(using headerguid) or crm_order_index, only the PROCESS_TYPE is updated but the remaining parameters which i passed like QUANTITY,PRODUCT NAME,PARTNER NUMBER are not present in the sales order. I am providing the code which i have written for creation of the sales order. Can you please look into it and tell me where i might have went wrong??
*& Report  ZCREATEORDER_TEST
REPORT  ZCREATEORDER_TEST.
DATA : LV_HEADER_GUID  TYPE  GUID_32,
WA_HEADER            TYPE         BAPIBUS20001_HEADER_INS,
ITAB_HEADER          TYPE STANDARD TABLE OF BAPIBUS20001_HEADER_INS,
ITAB_CREATED_PROCESS TYPE STANDARD TABLE OF BAPIBUS20001_HEADER_INS,
ITAB_OBJECTS_TO_SAVE TYPE STANDARD TABLE OF BAPIBUS20001_GUID_DIS,
ITAB_PARTNER        TYPE STANDARD TABLE OF BAPIBUS20001_PARTNER_INS,
lt_product_i TYPE STANDARD TABLE OF BAPIBUS20001_ITEM,
wa_product_i  type BAPIBUS20001_ITEM,
lt_schedlin_i type standard table of BAPIBUS20001_SCHEDLIN,
wa_schedlin_i type BAPIBUS20001_SCHEDLIN,
ITAB_INPUT_FIELDS TYPE TABLE OF bapibus20001_input_fields,
ls_inputfields TYPE bapibus20001_input_fields,
WA_PARTNER          TYPE BAPIBUS20001_PARTNER_INS,
ITAB_RETURN          TYPE STANDARD TABLE OF BAPIRET2,
WA_OBJECTS_TO_SAVE  LIKE LINE OF ITAB_OBJECTS_TO_SAVE,
           "To store the Objects to be saved.
WA_CREATED_PROCESS  LIKE LINE OF ITAB_CREATED_PROCESS,
ITAB_SAVED_OBJECTS   TYPE STANDARD TABLE OF BAPIBUS20001_OBJECT_ID,
WA_SAVED_OBJECTS    LIKE LINE OF ITAB_SAVED_OBJECTS,
GC_X type c.
gc_x = 'x'.
CALL FUNCTION 'GUID_CREATE'
  IMPORTING
    ev_guid_32 = lv_header_guid.
CLEAR : WA_HEADER.
Passing the respective values from the Header table to internal table.
WA_HEADER-GUID          =  LV_HEADER_GUID.
WA_HEADER-PROCESS_TYPE  =  'ZTA'.
APPEND WA_HEADER TO ITAB_HEADER.
*Appending the values to the ITAB_HEADER.
ls_inputfields-ref_guid =  LV_HEADER_GUID.
ls_inputfields-REF_KIND = 'A'.
ls_inputfields-objectname = 'ORDERADM_H'.
ls_inputfields-logical_key = ' '.
ls_inputfields-fieldname = 'PROCESS_TYPE'.
APPEND ls_inputfields TO ITAB_INPUT_FIELDS.
*ls_inputfields-ref_handle = '0000000000'.
ls_inputfields-ref_guid =  LV_HEADER_GUID.
ls_inputfields-objectname = 'ORDERADM_H'.
  ls_inputfields-fieldname = 'MODE'.
APPEND ls_inputfields TO ITAB_INPUT_FIELDS.
ls_inputfields-ref_guid =  LV_HEADER_GUID.
ls_inputfields-REF_KIND = 'A'.
ls_inputfields-objectname = 'ORDERADM_H'.
ls_inputfields-logical_key = ' '.
ls_inputfields-fieldname = 'GUID'.
APPEND ls_inputfields TO ITAB_INPUT_FIELDS.
CHANGES MADE
ls_inputfields-ref_guid =  LV_HEADER_GUID.
ls_inputfields-REF_KIND = 'A'.
ls_inputfields-objectname = 'SCHEDLIN'.
ls_inputfields-logical_key = ' '.
ls_inputfields-fieldname = 'LOGICAL_KEY'.
APPEND ls_inputfields TO ITAB_INPUT_FIELDS.
  ls_inputfields-ref_guid =  LV_HEADER_GUID.
ls_inputfields-REF_KIND = 'A'.
ls_inputfields-objectname = 'SCHEDLIN'.
ls_inputfields-logical_key = ' '.
ls_inputfields-fieldname = 'MODE'.
APPEND ls_inputfields TO ITAB_INPUT_FIELDS.
  ls_inputfields-ref_guid =  LV_HEADER_GUID.
ls_inputfields-REF_KIND = 'A'.
ls_inputfields-objectname = 'SCHEDLIN_I'.
ls_inputfields-logical_key = ' '.
ls_inputfields-fieldname = 'GUID'.
APPEND ls_inputfields TO ITAB_INPUT_FIELDS.
   ls_inputfields-ref_guid =  LV_HEADER_GUID.
ls_inputfields-REF_KIND = 'A'.
ls_inputfields-objectname = 'SCHEDLIN_I'.
ls_inputfields-logical_key = ' '.
ls_inputfields-fieldname = 'QUANTITY'.
APPEND ls_inputfields TO ITAB_INPUT_FIELDS.
   ls_inputfields-ref_guid =  LV_HEADER_GUID.
ls_inputfields-REF_KIND = 'A'.
ls_inputfields-objectname = 'SCHEDLIN_I'.
ls_inputfields-logical_key = ' '.
ls_inputfields-fieldname = 'MODE'.
APPEND ls_inputfields TO ITAB_INPUT_FIELDS.
CHANGES MADE
WA_PARTNER-REF_GUID = LV_HEADER_GUID.
WA_PARTNER-REF_KIND = 'A'.
giving the partner function and partner no 000000038 for slod to party
WA_PARTNER-PARTNER_FCT = '00000038'.
WA_PARTNER-PARTNER_NO = '10017'.
APPEND WA_PARTNER TO ITAB_PARTNER.
*"ADDING VALUES for the product
  wa_product_i-header        = lv_header_guid.
  wa_product_i-handle        = '0000000001'.
  wa_product_i-ordered_prod  = '12000014'.
  wa_product_i-mode          = 'A'.
  APPEND wa_product_i TO lt_product_i.
*"ADDING VALUES for quantity
  wa_schedlin_i-quantity   = 30.
  wa_schedlin_i-handle = 1.
  APPEND wa_schedlin_i TO lt_schedlin_i.
ls_inputfields-ref_guid =  LV_HEADER_GUID.
ls_inputfields-REF_KIND = 'A'.
ls_inputfields-objectname = 'PARTNER'.
*ls_inputfields-logical_key = ' '.
ls_inputfields-fieldname = 'REF_GUID'.
APPEND ls_inputfields TO ITAB_INPUT_FIELDS.
ls_inputfields-ref_guid =  LV_HEADER_GUID.
ls_inputfields-REF_KIND = 'A'.
ls_inputfields-objectname = 'PARTNER'.
ls_inputfields-logical_key = ' '.
ls_inputfields-fieldname = 'PARTNER_FCT'.
APPEND ls_inputfields TO ITAB_INPUT_FIELDS.
ls_inputfields-ref_guid =  LV_HEADER_GUID.
ls_inputfields-REF_KIND = 'A'.
ls_inputfields-objectname = 'PARTNER'.
ls_inputfields-logical_key = ' '.
ls_inputfields-fieldname = 'PARTNER_NO'.
APPEND ls_inputfields TO ITAB_INPUT_FIELDS.
CALL FUNCTION 'BAPI_BUSPROCESSND_CREATEMULTI'
  TABLES
    HEADER          = ITAB_HEADER
    ITEM            = lt_product_i
    RETURN          = ITAB_RETURN
    PARTNER         = ITAB_PARTNER
    INPUT_FIELDS    = ITAB_INPUT_FIELDS
    CREATED_PROCESS = itab_created_process
    SCHEDULELINE    = lt_schedlin_i.
READ TABLE ITAB_CREATED_PROCESS INTO WA_CREATED_PROCESS WITH KEY GUID = LV_HEADER_GUID BINARY SEARCH.
WA_OBJECTS_TO_SAVE-GUID = WA_CREATED_PROCESS-GUID.
Appending the Guid of the contract to be saved to the internal table
APPEND WA_OBJECTS_TO_SAVE TO ITAB_OBJECTS_TO_SAVE.
CALL FUNCTION 'BAPI_BUSPROCESSND_SAVE'
  EXPORTING
    update_task_local = space
    save_frame_log    = GC_X
  TABLES
    objects_to_save   = itab_objects_to_save
    saved_objects     = itab_saved_objects
    return            = itab_return.
Calling the Standard BAPI to Commit the transcation.
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.
I have debugged the above code, all the values are passing are passing to the FM "'BAPI_BUSPROCESSND_CREATEMULTI'" and these passed to the CRM_ORDER_MAINTAIN and then to CRM_ORDER_READ which are called inside the "'BAPI_BUSPROCESSND_CREATEMULTI'". Finally the sales order is created but not able to see all the values that i am passing except PROCESS_TYPE.
Thanks a lot in Advance,
Lakshman.