Issue with iCloud and PC Outlook 2007 Contacts

Hey,
So I finally managed to update to iOS 5, and it's fun playing around and learning the new things, but I already got issues. Minor, but still a nuissance.
Once synced, My Outlook Calendar became duplicated, and with the slide down tab started showing double notifications.
My bigger issue is with how it's syncing with the Contacts. It emptied the Main Contact folder into an iCloud Contact folder; fine. However, the Contact Cards would sync perfectly with the original Outlook Calendar, insterting birthdays and everything. Now, any NEW birthday that I try to add to a new contact, it won't show up on the iCloud calendar, without selecting "show birthdays". I find this redundant since it now makes double birthday reminders when for those already saved from before the iOS upgrade.
Why is this happening? Why can't I just continue using the Outlook Contact cards the same way, and have them load the same way? Why can't I just add them to the iPhone contact slot, and have them show up WITHOUT selecting the birthday calendar?
Thanks.

Win 7, Outlook 2007 iPhone 4S
The major issue after reading 100's of posts is this. iCloud sync creates new contacts and calendars (populated with the Outlook current default contact and calendar info then deletes the folders-check outlook trash to recover). This works if you never use Outlook because Outlook is always using the default folders for lookups, saving, etc. and the data from those folders have been deleted.
- double clicking on an email address never finds anyone b/c its in the icloud contact folder
- accepting a calendar invitation works...but puts it in the default calendar which iCloud never looks at.
- reminders can't be used in the non-default calendar on the PC.
I think...if MS allowed you to select which file your default contacts, calendar were in...independently from your default email pst...Outlook could perform in sync with iCloud. Nutty implementation by Apple though.
I'm restoring everything back to the way it was...in addition now I'm also getting duplicate appointments on the iPhone (home, office).

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Merged my Contacts with iCloud and lost all new contacts

Hi all,
Mac OSX Lion. I made a bunch of new groups on my (desktop computer) contacts book, as I went through the contacts book, I reviewed and updated contact info for nearly a thousand contacts. I spent literally hours parsing out my client contacts into three client contact groups that I made.
I realized that I had never turned on iCloud syncing in the iCloud preferences. I turned on the Contacts Syncing option in the iCloud pref and was asked if I want to Merge my local contacts with iCloud. I said Yes. After the Merge was finished, the three new groups that I made had vanished, and all of the contacts that I had meticulously updated had gone back to their previous state.
Needless to say, this is really upsetting. Anyone else seen this problem? Any magic button I can press to bring back all of my hard work?
For what it is worth, after this fiasco, I decided to see if iCloud was working properly, created a few test contacts on my iPad, desktop computer, and notebook... all three worked perfectly by instantly sharing the info to each other.
The main problem appears to have been the "Merge" when I turned iCloud syncing on after having created a lot of new contact info on my desktop computer.

Your daughter must have signed into your iCloud account, perhaps when she updated her phone. You can confirm this by going to Settings>iClloud on her phone and seeing if she is using the same iCloud ID.
To fix this you would need to migrate her phone to a separate iCloud account. To do this, start by saving any photo stream photos that she wishes to keep on your phone to her camera roll by opening her my photo stream album, tapping Select, tapping the photos, tapping the share icon (box with upware pointing arrow), then tapping Save to Camera Roll.
Then go to Settings>iCloud, tap Delete Account and provide the password when prompted to turn off Find My iPhone. This only deletes the account from her phone, not from iCloud; it won't effect your device(s). When you delete the account you will be asked if you want to keep or delete the iCloud data from her phone. If she needs to migrate a copy of the data to her new account, choose Keep; otherwise, choose Delete. Then sign back in with a separate Apple ID to create her new account and if migrating data to the new account, choose Merge when prompted.
Once she is on a separate account, if she migrated a copy of the data to her new account you can go to icloud.com from your computer, sign into her new iCloud account and delete your data from her account.

I updated to iOS 6.1 I merged it with icloud and all of my contacts dissapeared on my phone.

Checked icloud on my computer - and nothing there. HELP
All of my calendar info & messages are still there.
Any tips?

You may even have a back up on the computer if you sync the contacts to there.
If you have an iCloud back up and are sure the contacts are on it, you might try the following.
The difficulty in restoring iCloud data from a back up is that the back up is older than the current version on iCloud and anything that is restored gets removed again when an iCloud sync occurs.
Ensure the device is connected to your local network.
Start the restore from iCloud back up.
Allow the devices settings to restore (watch for the confirmation of completion).
As the apps begin to restore pull the connection to your router WAN port (the one that goes to the telephone point).
Wait for the time out confirmation.
Navigate to settings > iCloud and turn off contact syncing (keep contacts when prompted).
Reconnect the router to the internet and let the restore process complete.
Delete any iCloud contacts from iCloud.com on a computer.
Navigate to settings > iCloud and turn on contact syncing (merge contacts when prompted).
May I suggest that you carry out a back up to iTunes before you try anything, that way should things become even worse, you can at least restore back to where you are now.

Syncing Issues with iCloud and iPhone

My iPhone 4 had to be replaced. Yesterday I spent 2 hours on the phone with Apple Care while they tried to resolve the issue of why my new phone wasn't syncing with my Address Book and Calendars. The cloud FINALLY gave up the data. Now I find that not all of my ringtones have synced. Does anyone know how to resolve this particular syncing issue? The ringtones are in my iTunes library under "ringtones," they were on my other iPhone 4 and worked just fine, and I've checked the boxes in front of each one on the "Sync Ringtones" window when my new iPhone 4 is plugged in. Four out of ten have synced. The rest refuse to make the trip. Any clue as to what to do? At this point, I'm ready for the iCloud to disappear and give the old system back.

First check that all your settings are correct, that notes syncing (mail and notes on a computer) is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the notes you are adding are added to your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by checking in accounts on an iOS device, or the left side panel in mail on a computer), non iCloud notes will not sync.
If you are sure that everything is set up correctly and your notes are in the iCloud group, you might try unchecking notes syncing (mail and notes on a computer) in the iCloud settings, restarting your device and then re-enabling notes syncing.

Having issues with iCloud and sharing photos

Been having issues sharing photos on Photo Streams. Every time I try to share with someone else all I can see is that I invited myself and I own the photo stream...even though my wife started the photo stream on her phone with her email address.
I also can't share photos with anyone.

Hi,
Do you mind telling us what is the previous and new version of Office? From Excel 2003 upgrade to Excel 2007 or later version?
If it is, the issue may be caused by the file format, we should make sure that the workbook is being saved in native Excel 2007/2010 format. If you are saving it in the older Excel 97-2003 format, then it is possible that the losses you are seeing are
due to the formatting not being supported in the older format.
Then, we may try the workaround: Transfer your data from the current workbook to a new workbook and then see if the problem occurs in the new one.
http://excelribbon.tips.net/T009484_Losing_Formatting.html
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Issues with iCloud and access with my MacBook

I am having issues setting up iCloud for my photos and music. I upgraded my software to 10.6.8 as per the tech's instructions. I know I need 10.7 and I cannot download or access the upgrade. Any thoughts....is my MacBook too old?

OS X Lion is available by calling 1-800-MYAPPLE. System requirements are show here: http://support.apple.com/kb/SP629. Or, you can purchase a Mountain Lion upgrade from 10.6.8 from the Mac App Store, if you meet the system requirements: http://support.apple.com/kb/SP654.

I use a Win7 PC with iCloud and Outlook 2010 for syncing my calendar and contacts. I can enter data in my Outlook Calendar and it will appear in iCloud, but data entered in iCloud does not sync back to Outlook. ICloud syncs to my iphone fine both ways.

I use Win 7 PC with iCloud and Outlook 2010 for syncing my Contacts and Calendar. They have stopped syncing...mostly.
Now, appointments I enter on my local Outlook (iCloud) Calendar goes up to iCloud fine. But, data I enter on iCloud directly does not come down to my local Outlook iCloud Calendar. If I reboot the computer, the iCloud data shows up.
Also, Contacts I try to enter on my Outlook (iCloud) Contacts goes up to iCloud fine, but does not show up in my local iCloud Contacts.
All syncing works with my iPhone.
I have signed out of iCloud on PC. I have stopped syncing and re-started. No change.
I have an .aplzod folder for iCloud. I have a separate Earthlink.net.pst email account in Outlook and a me.com.pst Outlook email account (which I don't actually use) listed under Data Files.
Any help would be appreciated. Curious that Outlook will upload to iCloud but not receive downloads unless I reboot. However, rebooting does not download the missing Contacts.
Jim Robbins

Hi Jim!
You've started off with some good troubleshooting steps, so let's see if we can take this a little further and figure out what the issue is with your iCloud contacts and calendars. I have two articles here that will help you troubleshoot this issue a little further, but the troubleshooting steps for both articles are exactly the same, so I will lay those out for you here:
Note: When using iCloud Control Panel 2.0 and later, iCloud Calendar event descriptions in Outlook 2010 do not support text formatting (bold, italics, or underline), HTML, images, or attachments. The contextual (right-click) menu has also been disabled.
If you are having trouble with a PC (with Outlook 2007 or 2010) and iCloud Calendar, try each of these steps, testing after each to see if the issue is resolved:
Verify that you are using a Windows configuration that is supported by iCloud. For more information, see iCloud system requirements.
When enabling Calendars in the iCloud Control Panel, part of the setup process is to copy your Calendars data from the default Outlook ".pst" file to iCloud, and then remove the Calendars from the ".pst" file by placing them in the Deleted Items folder in Outlook. The Calendars data is then stored in the iCloud data set within Outlook so that changes can be pushed to and from Outlook by iCloud. Be sure you are looking for your data within the iCloud dataset within Outlook after enabling Calendars in the iCloud Control Panel. The deleted files can be seen by viewing Deleted Items within your Outlook Folder List. This is not iCloud removing your data; iCloud simply copies your data into the iCloud data set and then removes the local Calendars data by placing it in the Deleted Items folder.
Make sure your computer is online. Attempt to view www.apple.com and iCloud.com. If you can't connect to the Internet, your iCloud calendars and events will not update in Outlook. Click here for more information about troubleshooting your Internet connection.
Open a secure website to test if you are online as is necessary for iCloud Calendar. This also tests if the ports 80 and 443 are accessible. Outlook requires port 443 access to iCloud in order to push and pull updates to and from the iCloud Calendar servers.
Verify that your iCloud member name is entered into the iCloud Control Panel pane. See iCloud Setup for more information about setting up iCloud on Windows.
Completely close and reopen the iCloud Control Panel.
If you recently made changes in Outlook and they are not moving to your other devices or vice-versa, click the Refresh button in Outlook.
Turn iCloud Calendar off and back on:
Close Outlook.
Open the Windows Control Panel:
In Windows 8, move the pointer to the upper-right corner of the screen to show the Charms bar, click the Search charm, and then click the iCloud Control Panel on the left.
In Windows 7 and Vista, choose Start menu > All Programs > iCloud > iCloud.
Remove the checkmark in the checkbox next to Mail, Contacts, Calendars & Tasks, and click Apply. Wait a few seconds, then replace the checkmark, and click Apply.
Open Outlook and test to see if the issue has been resolved.
Ensure the iCloud Outlook Add-in is active within Outlook.
Outlook 2010:
Open Outlook 2010.
Click the File menu.
Click Options in the left panel of the Outlook window.
Click Add-Ins in the left panel of the Outlook Options window.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
For Outlook 2007, follow these steps to verify the iCloud Outlook Add-in is active
Open Outlook 2007.
From the Tools menu, choose Trust Center.
Select Add-ins from the left column.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
For additional information about managing Add-ins with Microsoft Outlook, see this Microsoft support document.
Restart your computer. This may sound simple, but it does reinitialize your network and application settings and can frequently resolve issues.
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thanks for using the Apple Support Communities!
Cheers,
Braden

HT204150 After upgrading to Windows 8, in my Outlook 2007 Contacts I now have "Contacts in iCloud" and "Contacts from iCloud". How can I merge the two into one Contacts list.

After upgrading to Windows, in my Outlook 2007 Contacts I now have "Contacts in iCloud" plus "Contacts from iCloud". How can I merge the two to avoid duplication.

Hi Ingo 2711,
Thank you for your suggestion. I backup on itunes. I went to itunes, deleted syncing my contacts, then re-synced them. But the Facetime capability option continues to be there on most (not all, for some curious reason) of my contacts. I am not sure I posed my question correctly. I want to be able to FT with my family, so don't want to delete the FT capability totally from my iphone and ipad. But I don't want all these other iphone calls from various contacts to ring on my ipad as FT calls. I want a way to select with whom I have FT capabilities. Any further suggestions? Thanks much, trekpal

I've lost the contacts and calendar events from my 3GS after setting up iCloud with iPad3 and PC Outlook. Any solutions?

I've lost the contacts and calendar events (& email) from my 3GS after setting up iCloud with iPad3 and PC Outlook. Any solutions?
I tried to re-synch it with the PC iTunes, but no luck, even when re-checking the boxes for Outlook...

I should mention that i have NOT upgraded to iOS 5 on the 3GS and don't want to. Therefore, no iCloud on the phone.

Issues with iCloud synchronisation and contacts over two or more devices. iTouch and iPad2 sync with different results from iMac. Thoughts?

Has any one experienced issues with iCloud synchronisation and contacts over two or more devices? The primary machine is an iMac running Lion. Address Book was created from vcf file (backup of address book prior to moving to iCloud). iTouch replicates Contacts just fine and matches the Address Book on the iMac. The iPad 2 does not showing only 123 contacts where there should be 200. I have turned off iCloud on both devices thus erasing the iCloud content of both devices and staring from scratch with both devices with identical results. Even turned off iCloud on the iMac and erased the Address Book and rebuilt with the same results. Anyone have any ideas or suggestions? I am going nuts.....

To follow-up with this issue:
I ended up performing a security wipe on my device. The security wipe finished, and I was about to reconnect with Exchange when I decided to visit our host's web site to see if they had any articles covering the issues I was experiencing. While they didn't have anything specific, I did find a step-by-step guide to connecting a BB10 device to Exchange... and right there at the end, it said "Do NOT enable memo sync."
I contacted support, and the rep told me that OS 10 has an issue with memo sync and it can cause all sorts of unpredictable behavior. Now, whether or not this is accurate I can say this: So far, the device is not disconnecting and reconnecting like it was before. Problem is, is this a result of not enabling memo sync, or is this a result of the security wipe?
I may have overlooked it, but I don't recall reading anything about that anywhere else. I'm tempted to try re-enabling the memo sync to see if everything blows up again. At least that way I can see for myself if the memo sync is a real issue. Of course, perhaps it's an issue with SherWeb (our host) specifically. Hm...
Anyway, for those that were interested, and for those that may come along in the future with a similar situation, the strange behavior that I first reported is no longer happening. I just don't know if it was a result of a security wipe or a result of not enabling memo sync with Exchange.
Ian

I have been having syncing issues with icloud notes, contacts, and now icloud email. Does anyone have suggestions?

Just recently, I have been unable to receive icloud email on my iphone and new ipad3. Although, I am a loyal apple consumer, I feel a bit let down. I am a PhD student and used my ipad/icloud email for downloading and reading PDF journal articles. My goal is to eventally buy a MacBook Pro and eliminate some of the syncing issues with icloud by storing my documents on the hard drive. I hope this will give me some relief from all the trouble I have had with icloud. Please share your suggestions.

Right now, there is an iCloud blackout. Most people are having issues syncing Notes, Calenders, and Contacts between devices, emails aren't being sent, and Find My iPhone isn't working.

HT4759 After I add a new PC to synchronize Outlook contacts and calendar with icloud, another PC/Outlook stops synchronizing that had been working fine. Does anyone know why this happens repeatedly? Is there a limit to the # of PCs that synchronize with

After I add a new PC to synchronize Outlook contacts and calendar with icloud, another PC/Outlook stops synchronizing that had been working fine. Does anyone know why this happens repeatedly? Is there a limit to the # of PCs that synchronize with iCloud

Not possible.

My icloud account does not sync with my iphone 4s. My contacts do not show up on icloud and I do have "contacts" turned on to backup

My icloud account does not sync with my iphone 4S. My contacts do not turn up on icloud and I do have "contacts" turned on in my phone.

Unchecking them won't help, it will only hide them from view. The issue you're running into is that iCloud doesn't sync contacts from non-iCloud accounts like your exchange and Yahoo accounts. In order to sync these with iCloud, you would need to copy them to the iCloud account and then disable contact syncing with these other accounts. (If you didn't disable contacts syncing with these accounts, you would see duplicates of these contacts on your phone -- one from the external account, and one from iCloud.) If you want to do this, do the following:
Go to Settings>iCloud, turn Contacts to Off, choose Delete from My iPhone when prompted (any iCloud contacts will still be in iCloud).
Download the app My Contacts Backup. (If you have more than 500 contacts to transfer from your other accounts you will need the “Pro” version.) Use the app to back up the remaining contacts on your phone (from the other accounts) as a vCard attachment to an email that you send to yourself. Confirm that you have received the email before proceeding to step 3.
Go to Settings>iCloud and turn Contacts back to On.
Go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section), and confirm that this is set to iCloud.
Go to Settings>Mail,Contacts,Calendars…tap your Yahoo and your exchange account and turn off contacts syncing with these accounts. This will remove the contacts from these accounts from your phone.
Open the My Contacts Backup email and tap the attachment to import the contacts from these accounts back to your phone, and to iCloud. All your contacts should now be in iCloud and be visible on icloud.com.

Issue with iCloud.. email address and responding

Hi Everyone,
Not sure why this is happening but I have encountered some recent issues with iCloud. A little history I restored my iphone 4s and have reinstalled and reset all my accounts, apps, and services. All was working well until this last week.
1) Before (restoring my phone), I was able to reply to any email (icloud or other) on my phone AND select which ever 'from account' I had available, INCLUDING the icloud alaises. Now when I reply through the phone I do not get access to those alaises for some reason.
2) Through the browser (Safari or Chrome), I can not reply to emails in iCloud. It crashes. I can however forward, but once I hit reply it generates an error.
iCloud has also somehow merged my emails addresses into mail but again disregarding the alaises created. I don't sync my MacBook Mail with iCloud Mail documents (Thank God), but I do sync Calendars, and Contacts. (Btw it would be nice to select which Contact groups to sync with as on iTunes)
Not sure what is going on but it has become quite annoying especially when it was working just fine about 2-3 weeks ago.
Any ideas/solutions?
Thanks

Try going back to http://appleid.apple.com and changing the ID back to the original address. If you can get this accepted, then go to the iCloud preferences/settings pane, stop 'Find My ....', and then sign out. Do the same on any other devices or computers.
Then go back to http://appleid.apple.com and change the ID to the new one. Sign in with that on all your devices.
However as the address which forms the original ID is now not working it can't be validated and it's possible that you won't be able to revert to it. In this situation only Support can help you.
To contact iCloud Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

TS3999 how can I stop syncing my outlook calendar with icloud and not loose the existing calandar data in outlook? the calendar data which downloads to outlook, was also wiped off the gmail calendar after the icloud sync , how can I restore the data to g

How can I stop syncing my outlook calendar with iCloud and not lose the existing calendar data in outlook? The calendar data which downloads to Outlook was also wiped off the Gmail calendar after the iCloud sync, how can I restore the data to Gmail?

same issue, looks like nobody answered you from last JULY....

Issue with iCloud and PC Outlook 2007 Contacts

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