Issue with Inactive Approver Role in Workflow definition

Hi Experts,
we are having issue with Inactive Approver Role in workflow definitions.
we have created workflow for Master agreements and Projects. Phases and workflow are working fine.
But the issue is when a programmatically added approver has completed the approval activity, collaborator role is not changing from approver role to Inactive Approver Role mentioned in workflow definition. For example, you might select Reviewer in Inactive Approver Role, Then Selected collaborator role to be given to programmatically added approvers when the approval activity is completed.
This is functionality not happening when project or contract document approved and workflow completed in project and MA. we have followed all the standard functionality when we have created workflow. Please see screen shot for the same.
Can anyone please tell me is there any functionality we missed it or do we need to write any script in xpdl or do we need to check anything with collaborator role or with security profiles.
we have checked with other roles also same issue coming.
This Reviewer is in active state and have Readonly profile. We don't have Pre script in this workflow because we are using standard approval.
Thanks in advance!
Lava

Thanks gary for your helpful answer.
As per your answer We have added the approver role in the prescript so that it gets added programmatically , still no luck.
here is the script we wrote in prescript.
import com.sap.eso.api.common.*;
import com.sap.eso.api.projects.*;
import com.sap.odp.api.workflow.*;
import com.sap.odp.api.usermgmt.masterdata.*;
import com.sap.eso.api.doc.collaboration.*;
import com.sap.eso.api.doccommon.masterdata.*;
import com.sap.eso.api.ibean.*;
import com.sap.odp.api.ibean.*;
import com.sap.eso.api.contracts.*;
import com.sap.odp.api.doc.collaboration.*;
collaboratorsCollection = doc.getCollectionMetadata("COLLABORATORS").get(doc);
if (collaboratorsCollection.size() > 0)
   for (int i = collaboratorsCollection.size() - 1; i >= 0; --i)
        collaboratorsCollection_member = collaboratorsCollection.get(i);
        if (hasValue(collaboratorsCollection_member))
           collaboratorRole = collaboratorsCollection_member.getCollaboratorRole().getDisplayName();
            // Get approver of Role "Approver".
           if(collaboratorRole.equals("Approver"))
                principal = collaboratorsCollection_member.getPrincipal();
if (hasValue(principal))
     addApprover(principal);
Do you have any other suggestions? or if you have any related code snippet please share with us.

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