Issues with Apple's Application Loader

I have been having some issues delivering my ePub to iBooks through Apple's Application Loader device. I've contacted Adobe, who says my file is fine. Then Apple, who says there is an issue with my file. Then back to Adobe, who says their help ends with inDesign. Then back to Apple, who says I have to talk to Adobe.
Ever since kicking us publishers off Adobe DPS, I have been having unanswered issues with producing iBooks, which is the way that we have to produce inDesign files now. Namely, I get an issue saying an image, that isn't in my inDesign file, is too big to upload to Application Loader.
Has anyone had similar issues? Please help?

Hello suecheat
Check out the article below to continue troubleshooting your issues with sending mail. You will use Connection Doctor to find out the specific issue.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Regards,
-Norm G.

Similar Messages

Why did carefully over heating my 4s restore the wifi function? This, after 2 months of mysteriously grey out wifi buttons, loads of time trying to resolve issue with apple tech only to be told I must pay $199 to repair the problem. I'm disillusioned now

Why did carefully over heating my 4s restore the wifi function? This, after 2 months of mysteriously grey out wifi buttons, loads of time trying to resolve issue with apple tech only to be told I must pay $199 to repair the problem. I'm disillusioned now

Is the Wi-Fi button greyed out? Try this article: http://support.apple.com/kb/TS1559
Also, make a backup to iTunes of the device. Then restore it as a new device. If you still have wi-fi greyed out, then contact Apple again, and explain that you believe you have a hardware issue. They may still ask for a $19 deposit, but if it is actually hardware related, then you won't be charged the $19. Only if it is software related do you get charged that $19.

HT204053 Issue with Apple ID iPhone 4S iOS 6.0.1

There is an issue, with Apple ID on iPhone 4S Apple ID, by entering wrongly Apple ID at the first time, it can't be changed anymore, or I just can't find where to change it, for proper use of App Store application and update of other apps.

The change the ID used for purchasing, go to Settings>iCoud & App Stores, tap the ID shown, sign out, then sign back in with the ID you wish to use.

Apple iPhone 5 Flashing with apple logo and load bar and apps working

flickering, with apple logo and load bar and apps in that background that all work while screen flickering, had to restore my phone to get to stop flashing and eliminate the load bar.

Hello missyfromsouthport,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning restoration issues:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
You might need to use recovery mode if:
You can't update or restore because iTunes doesn't recognize your device or says it's "in recovery mode".
The Apple logo remains onscreen for several minutes with no progress bar.
The Connect to iTunes screen appears.
See what to do if the progress bar remains onscreen for several minutes
Use recovery mode
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
Plug the device's USB cable into your computer only.
Hold down the device's Home button as you connect the USB cable to it.
When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
Use iTunes to restore your device.
If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
Additional Information
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

IPad air 2 not downloading or updating apps. Is this an issue with apple?

I Just got the iPad Air 2 Wifi 2 weeks ago. I was able to only update a few apps which was very slow, then nothing all together. Can't download or update my apps. Keeps turning in a circle and not loading. Is this an issue with apple? This problem started with my iPad 2 before I upgraded thinking there might be little or no support for it by now. I cannot be going to iTunes every time I need to download an app. Doesn't make any sense.

Thanks Brian. Did that already severally. Didn't resolve it. Had to had reset and reset settings before it started working. It's good now. Thanks once more.

My Imac is locked with apple symbol and loading sign, how i do fix this?

my iMac is locked with apple symbol and loading sing since last night, how i do fix this?

Zap the PRAM and Reset the SMC, then try again.

My iphone 4 after update ios wont turn on and stuck in restore with apple logo and loading bar not move

When I update the ios on my Iphone 4 it wont turn on and I tried to restore it, but it stuck in restore with apple logo and loading bar not move at all, I contact apple support and they tried to help me but nothing work, then they told me to send it to replace it and I need to pay $149, that's mean if anybody has any problem with his iphone even the problem from apple software you need to pay, that's not fair at all.... I will try to sale all our apple device and by Samsung device to resolve this problems.

I believe this means that it is bricked, just sell it for parts, to someone like me

Sound issues with Apple TV show rentals/"choppy" sound quality

I have been renting "Lost" episodes from the iTunes store on my new Apple TV. There is something wrong with the sound quality. It's very choppy. Almost like a fan is cutting up the sound. Anyone else experience this problem? What's the fix?

Hello there, cjb1992.
The following Knowledge Base articles offer up some great steps for troubleshooting audio issues with Apple TV:
Apple TV: HDMI audio stops working
http://support.apple.com/kb/TS2090
No audio when using Apple TV
http://support.apple.com/kb/TS3789
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

So, about a week ago my macbook pro started having lots of issues: wifi connectivity, slow performance, sound issues, spotlight wasn't working. After going through the issues with apple support, they decided the best course of action was to erase it...

So, about a week ago my macbook pro started having lots of issues: wifi connectivity, slow performance, sound issues, spotlight wasn't working. After going through the issues with apple support, they decided the best course of action was to erase the hard drive and do a reinstall. Since I have a recent backup this seemed like a good enough option. They were kind enough to send me a copy of the snow leopard disk to do the install since we couldn't get it to complete through the disk utility. Not sure why, since it says we are fully connected, it just never completed.
Anyway, so now that you have the background here is the new issue. The macbook pro keeps spitting out the disk I'm trying to install from. Disk utility and using the 'Startup Disk' function from the apple menu doesn't read the disk.
Can anyone suggest a solution to this vexing problem?
Thanks in advance.

Jeremy.Laurin,
have you tried agb76’s approach here?

What might be issues with Apple TV's compatibility with Samsung LED TV's, specifically the 5550 or 5500.

What might be issues with Apple TV's compatibility with Samsung LED TV's, specifically the 5550 or 5500?

I am shopping, with a focus on Samsung, and was told by a Samsung rep their TV's were not compadible with Apple TV. I found this difficult to believe so I wanted to pursue with persons knowledgeable with Apple TV.
If I find that Samsung is not compadible I wanted to determine which lines, e.g. Sony, might be compadibile, as I wanted to use Apple TV.
Thank yoyu

Hi my iMAc 27 inch starts up to the grey screen with apple logo and loading bar underneath it loads halfway then freezes up and shut down after a while please help

Hi my iMAc 27 inch starts up to the grey screen with apple logo and loading bar underneath it loads halfway then freezes up and shut down after a while please help

Try the tips listed here Mac OS X: Gray screen appears during startup - Apple Support

My iphone 4 is locked on a black screen with apple symbol and loading sign since last night, how do i fix this?

my iphone 4 is locked on black screen with apple symbol and loading symbol since last night

You need to restore the iOS using iTunes. Place the device into Recovery Mode and Restore the device
Read here for instruction > http://support.apple.com/kb/HT1808

Strange issue with Apple ID in iTunes and Safari

I have a client who recently has had a very odd issue with his Apple ID. He is unable to purchase any music from the iTunes store on his MacBook Pro running 10.9.4 and iTunes 11.3. When he tries to purchase a song from the iTunes store, he enters in his correct apple id and password but itunes just returns right back to the login window with blank fields. There is no error message about using an incorrect password or apple id. When we try to log in to the Manage Apple ID page using Safari, we get the exact same thing. No error, just goes right back to the login screen like nothing happened. We can, however, log in to the site using another browser like Firefox or Chrome without issue.
I have done some extensive troubleshooting and isolated it to the user library since itunes and safari work fine in a test account we created. I've tried pulling all seemingly related pref files, application support files, caches, keychain items, the safari folder, etc. Basically if it was in the user library and had safari, apple id or itunes in the file name, I pulled it. This didn't fix the issue. I was able to temporarily fix the issue by pulling pretty much everything from the user library folder's application support and preferences folders. Everything worked for a little while but then the issue returned.
Does anyone have an idea what file could be going corrupt so quickly that is causing both safari and iTunes to no longer log in with his Apple ID?
Thanks in advance!

Sometimes resetting an Apple ID password can help > Apple - My Apple ID
If that doesn't help, from the iTunes menu bar click Store > Sign Out
Restart the Mac, launch iTunes then sign in again.

Issue with Apple Camera VendorID_0x106B ProductID_0x1570 green light blinks continually...camera does not work in photo booth or face time

Green light blinks continually...camera does not work in photo booth or face time.Any suggestions?

Hi Rogerya,
Thanks for using the Apple Support Communities. It sounds like you may be experiencing issues with the built-in FaceTime camera (also known as iSight) on your MacBook Air. The following resource provides relevant troubleshooting information that you can try:
How to Troubleshoot iSight - Apple Support
https://support.apple.com/en-us/HT2090
Important: Follow these instructions in order. Test the camera between steps to see if the issue is resolved.
Built-in iSight cameras
These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
1. See if the issue is application-specific.
Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
2. See if the issue is user-specific.
Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
3. Find out if the computer recognizes the iSight
Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
4. Reset SMC or PMU
Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.
- Matt M.

"New" IE8 Issues with Apple Site?

As a diehard PC user who just recently purchased an iPod Touch, I am spending a lot more time on the Apple site than in the past. I am having nothing but problems with the main Apple site when I access via IE8. The main page takes forever to load up, then mouse clicks go unnoticed or take forever to respond to. Once I get beyond the Apple home page, things start to improve but a couple of odd errors from time to time. For instance, I was accessing this forum via Firefox, then decided that I wanted to do the same side by side with IE8. Obviously, no issues with any Apple site and Firefox whatsoever. On IE8, when I went to "Login", even after logging out on Firefox, it said that the page didn't exist.
If I didn't know better, I would think that Microsoft and Apple don't get along All kidding aside, do I have to spend the rest of my life accessing Apple's Web site via Firefox, or can I use IE8 like I do for every other site that I access (yes, I have no other problems with any other sites that I access via IE8, except for Apple's).
Thanks.

mlb32704 wrote:
As a diehard PC user .... Obviously, no issues with any Apple site and Firefox whatsoever.
So now you get a feel for how the rest of us live, eh?
I understand how you feel, but Apple clearly doesn't give any consideration to all the hacks required to make Internet Explorer behave. They just code to the web standards that were published about 10 years ago. Having done a moderate amount of web development I can tell you that Firefox and Safari render and behave virtually identically. All version of Internet Explorer require some sort of hacking to make work. I have three separate CSS files I include with my web sites (ie6.css, ie7.css, and ie8.css) that contain distinct sets of hacks to make pages that look perfect in Safari and Firefox look somewhat decent in IE. You would think that the number of hacks would decrease as the IE version number increases, wouldn't you? Sorry. Each version has its own distinct bugs. If there is any web site in the world that shouldn't have to deal with that, it is apple.com. If you don't want to use Firefox, try Safari for Windows.

Issues with Apple's Application Loader

Similar Messages

Maybe you are looking for