Issues with Dynadock 3.0 and Windows 8

My setup is as follows:
Toshiba Satellite C875 laptop
Windows 8 (64bit)
Toshiba Dynadock u3.0 (brand new)
Intel USB 3.0 eXtensible Host Controller - 0100 (Microsoft) USB3.0 drivers
Intel HD graphics 4000
Installed 'DisplayLink USB Graphics Software for Windows' 7.1 M0 21DEC2012
When I plug the dynadock in, the keyboard and mouse work, but there is no display on the monitor. There is no Displaylink icon in the system tray even when I plug the dock in. I have a monitor plugged into the dvi connector in the dynadock.
The Displaylink software is installed correctly and the service is running. In device manager->USB Display Adapters, there are two items, DisplayLink Display Adapter (4305) and dynadock U3.0.
I have uninstalled and reinstalled the Displaylink software several times and nothing I do seems to produce an icon in the system tray. (I'm checking when the dynadock is plugged in)
I have the latest USB3.0 drivers installed.
I have plugged the dynadock into a USB2.0 slot and a USB3.0 slot and same result. It appears that the software is installed correctly, but I can not get the display to work, nor even see the DisplayLink icon.
I know the dynadock is working because the display works fine on a windows 7 machine.
I contacted DisplayLink with this and they said it is a firmware issue on the dynadock.
Any thoughts on what's going on would be appreciated.

The DisplayLink people are misinformed. There are no firmware updates for the Dynadock. Check this website and go to Product Support. Click on Laptop Accessories and click on Dynadock and finally click on your model of Dynadock. See any firmware updates? Me neither.
Check your settings. Make sure the DVI monitor is turned on and plugged into the Dynadock. Make sure the Dynadock is turned on and plugged into the computer and THEN turn on the computer. Check the Control Panel and click on Display and then Screen Resolutions. It should show two monitors.
If you're still not getting any display on the DVI monitor, make sure you are using the latest video driver. In this case DisplayLink will have the latest driver. The Toshiba people will need to test the DisplayLink drivers first before they put it up on their website.

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