Issue with Acrobat 7.0 and Windows 7

Trying to install and use Acrobat 7.0 Pro with Windows 7. It's not working properly when trying to open a file in the Acrobat. Any suggestions or what upgrade to Acrobat do I need?

Acro 7 is not compatible with Win 7. In your case there are no upgrades. You need to buy a full version of Acro XI. The minimum version to be eligible for upgrade pricing is Acro 8.
Mylenium

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Printing Issues with HP OfficeJet 100 and Windows 8.1

We use HP OfficeJet 100 mobile printers and have a printing issue.When we print the printer acts as if it is going to print and then prints one blank page.Printer will not print even though it is showing as default printer.Printer will just stop printing in the middle of a document, even in the middle of printing out a page. We are printing via the USB cableWe are using Windows 8.1We are connecting to laptopsWe have been using the HP mobile range of printers since 2004 and have only experienced these issues since we moved the laptops onto Windows 8/8.1 We have:Uninstalled and reinstalled the printer drivers – this fixed this issue for a short while and then it reappeared againCalled HP support and they directed us to the driver support page which had the latest print drivers, uninstalled and reinstalled drivers with them on the phone. This initially fixed the problem and then it returned a few days laterAfter trawling the support forums found directions to change the print processor to “WinPrint” – No effect as the processor was already on this settingDownloaded the HP diagnostic tool – HP Print and Scan Doctor – didn’t fix anything Any further help would be much appreciated.

Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
I would like to make some suggestions that may help. Let me know how it goes!
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Try the install
Enjoy your Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Wierd issue with Sound Blaster Z and Windows 8.1

I have just started having an issue with my sound card. For the past year it has been working perfectly fine with no issues. There have been no recent changes to the computer, but within the past week, if I am in the middle of a game or listening to music, the computer will once a day lock up, I then have to restart the computer. After it restarts, the right speakers, and only the right will not work, Center, Subwoofer, and Left side speakers work 5.0. I then go the Sound Blaster Z-series control panel and re-enable the surround sound. At this point the Center and Subwoofer cease to work, but the right side works perfectly fine. After a couple of resets the center and subwoofer still do not work. I then have to go to the back of the computer and change the cable for the center / subwoofer from left most to the second left most (as looking at the back of computer from the top side). It will work fine this way with all speakers working, for roughly a day then it will lock up again. I have to go through the same process, but move the cable from the second left most to the left most output for it to work again. I tried for the past two days to troubleshoot by removing all the software and creative drivers. Same issue after reinstalling with a fresh driver set. Any help, because this is completely annoying.
System Stats:
ASUS P6T Deluxe Motherboard
Intel Core i7 965 CPU
Corsair Dominator 3x2 GB
Intel 520 SSD 120 GB
Samsung Evo 840 SSD 250 GB
WD 500 GB (x2)
XFX Radeon HD 7770 (X2)
Sound Blaster Z
Windows 8.1 Pro 64 Bit
Thank You,
Michael Mastro II

Considering that there is already a ca0132 driver for linux, which was made to support chromebook pixel laptop. It should not be hard for creative to make that driver compatible with discrete cards and motherboards that make use of that chip. But Creative seriously dropped the ball on users and does not care about them. I do not understand this, because all previous creative cards are supported in linux. Steam OS and steam boxes are around the corner and Creative is missing a big opportunity.

Any known issues with Flash player 9 and windows 2003 compatibility?

Hi guys..
Is there any known compatibility problem with running flash
applications
on Windows 2003 Server?
My application runs just so well with Windows XP
yet it throws a 2015 bitmap error
when it is being run on the windows 2003 server.
(Not quite often but often enough. the only difference is the
operating
system)
Is there any known issue about this?
Or could there be any compatibility problem with flash player
and
windows 2003?
Any hints would be deeply appreciated...
Thank you...

Hyperion 32-bit Web Apps are fully compatible with Essbase 64-bit. Same with 32-bit Essbase client.

Rights problem with Acrobat X pro and Windows 8.1

We have bought a CS6 creative suite, including acrobat X. If we use the acrobat X in cooperation with windows 8.1, then we cannot delete or amend files without needing to save them under another name ....
If we install the try out of acrobat XI, then we don't have these problems ....
Message was edited by: WouterGS

Hello,
Yes we have done all updates that were still pending.
After a few day, the acrobat XI gives the same problems ... so I uninstalled the XI try-out and installed the bought X pro version again .... also here all updates have been done ...We really don't know how to solve this ..
We had the same configuration on a Windows XP and a Windows 7 pc, and there all went without these issues.
I also have another Laptop with the same configuration Windows 8.1 + XI pro, and there we also don't have the issue ....

Issues with Dynadock 3.0 and Windows 8

My setup is as follows:
Toshiba Satellite C875 laptop
Windows 8 (64bit)
Toshiba Dynadock u3.0 (brand new)
Intel USB 3.0 eXtensible Host Controller - 0100 (Microsoft) USB3.0 drivers
Intel HD graphics 4000
Installed 'DisplayLink USB Graphics Software for Windows' 7.1 M0 21DEC2012
When I plug the dynadock in, the keyboard and mouse work, but there is no display on the monitor. There is no Displaylink icon in the system tray even when I plug the dock in. I have a monitor plugged into the dvi connector in the dynadock.
The Displaylink software is installed correctly and the service is running. In device manager->USB Display Adapters, there are two items, DisplayLink Display Adapter (4305) and dynadock U3.0.
I have uninstalled and reinstalled the Displaylink software several times and nothing I do seems to produce an icon in the system tray. (I'm checking when the dynadock is plugged in)
I have the latest USB3.0 drivers installed.
I have plugged the dynadock into a USB2.0 slot and a USB3.0 slot and same result. It appears that the software is installed correctly, but I can not get the display to work, nor even see the DisplayLink icon.
I know the dynadock is working because the display works fine on a windows 7 machine.
I contacted DisplayLink with this and they said it is a firmware issue on the dynadock.
Any thoughts on what's going on would be appreciated.

The DisplayLink people are misinformed. There are no firmware updates for the Dynadock. Check this website and go to Product Support. Click on Laptop Accessories and click on Dynadock and finally click on your model of Dynadock. See any firmware updates? Me neither.
Check your settings. Make sure the DVI monitor is turned on and plugged into the Dynadock. Make sure the Dynadock is turned on and plugged into the computer and THEN turn on the computer. Check the Control Panel and click on Display and then Screen Resolutions. It should show two monitors.
If you're still not getting any display on the DVI monitor, make sure you are using the latest video driver. In this case DisplayLink will have the latest driver. The Toshiba people will need to test the DisplayLink drivers first before they put it up on their website.

Drop Down Field issue with Acrobat 8.0 and Acrobat 7.0

Hi All,
I have a dynamic table with a drop down field which will be filled from a WD context.The minimum row count for the table is one.
The problem is i was able to get the Drop down values for all the rows in Acrobat Reader 8.0 and i was able to get drop down values only for the first row(minimum row count is one) in Acrobat Reader 7.0.
What could be the difference?
Thanks
Gopal

It's a result of Mozilla's annoying rapid-update policy. We can load plugins (i.e. can display a PDF file within the Firefox window) but cannot load extensions (the toolbar) unless they are marked as compatible with the running version of the browser. Not only is that version now changing every 6 weeks, but developers are forbidden to mark an extension as being compatible before the new version is released to market (i.e. we cannot certify against betas). With each major release in the new Mozilla rapid cycle, the type of code Adobe uses (binary XPCOM) has to be recompiled from scratch - so as of right now the Create PDF extension doesn't work in FF7 even if you turn off compatibility checks. It should work, but Firefox won't allow it to execute.
It means that every time Mozilla pushes a new major version to the public, XPCOM extension developers have to push an update as well. Adobe already get hammered for requiring users to update too often! However, each time Acrobat and Adobe Reader push a scheduled patch they should catch up with whatever version of FF exists at that time. The next Acrobat Family patch is due mid-January.
It's not just Adobe who are affected by this - many other vendors include FF extensions with their products (as opposed to having them as standalone items on the Mozilla site) and cannot realistically bring out new versions of their software every time Firefox flips up a digit.

Issue with HP Photosmart 5520 and Windows XP laptop

Hi there,
Was hoping for some help.
I have a HP Photosmart 5520 which is setup correctly on my wireless network has been working for some time.
There are a few laptops on the network that can print to it fine, including my Asus, which is running Windows 7.
At this moment in time, my housemates laptop, a HP running Windows XP is unable to connect to the printer. It was working fine however after a virus and malware scan discovered heaps of malicious software, which was removed, the laptop was unable to print. It still had the printer as listed but it seems the actual print job wasn't being sent to the printer.
As mentioned earlier, I am still able to print fine from this laptop.
From here I have removed the printer from the HP laptop, along with the software. This was so I could attempt to reinstall the printer on the laptop. Now, when I try to reintall the printer, upon selecting the Wireless option it doesn't appear to be able to find the printer. This printer is setup on a static IP, so I've typed in the IP and it still appears that the laptop just can not find the printer.
I have attempted everything but nothing seems to want to work. I know XP is a dead operating system but the house mate has no choice but to use it for now.
Is there any suggestions? I don't know if it's the printer or the laptop.
Look forward to any replies, and thank you in advance.
Kindest Regards,
Michael.

Welcome to the HP Forums Rectrix,
I see by your post that you are able to find the printer over the wireless network on the Windows XP computer.
I can help you with this issue today.
Install the printer as a USB connection on the Windows XP to get the software fully installed.
Then setup the wireless by going to start, all programs, HP, select the printer, select Printer Setup & Software Selection,
select Convert a USB connected printer to wireless. Follow the steps to finish setting up the wireless connection.
If there is anything else that I can help you with just let me know.
Have a nice day.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Compatibility issue with itunes 10.6 and windows 7

I just installed the update to itunes 10.6 on windows 7 64bit, and it says that it is not compatible with my theme (so it switches it back to the windows 7 basic) I normally wouldn't mind however my screen blacks out and it's really annoying. I don't have any compatbility settings checked off at the moment. However I did try changing them and it still doesnt work.
Itunes worked just fine before the update...

Okay. Sometimes that can indicate a stuck registry key.
Try labnut2's instructions from the following post:
Re: How do I turn off the compatibility mode for ITunes.

Issue with Bootcamp 5.0 and Windows 7: Ultimate 64-Bit Install

HERE are the specifications of my iMac.
I am trying to install Windows 7 Ultimate 64x on a 150GB partition i created using bootcamp 5.0. I get to the point where it finalizes the windows setup, and then it says "Setup Up Desktop for first use" or something of that nature, it restarts then, and goes straight to a black screen with a black cursor. I have tried to get to the BIOS to change the boot order (thinking it may be something to do with the boot order) but I won't even let me access that! Any fixes would help a lot!!
I was using parallels before this, but I want a seperate partition so I can play games that are too high demanding (graphics wise) to run in a VM, the crash on start every time. Some run, but very choppily.
Also, I am running the latest edition of mountain Lion if that helps...

ANYONE!?

Issue with Acrobat 10.1.2 and Windows 7 64-bit Preview Handler

Hi. I work in an enterprise environment that is currently migrating to 64-bit Windows 7. The only version of Acrobat we have approved for Windows 7 is 10.1.2. We're seeing an issue with this version that causes the preview handler to not work. The preview panel in Explorer is just white and will eventually give the error "Preview handler surrogate host has stopped working." I've tried to fix listed on http://www.pretentiousname.com/adobe_pdf_x64_fix/index.html but that registry key is already correct. Our current work around for these users to just install Reader X1 and make it the default PDF handler, but I would like to find a better solution. Is there a known issue with Acrobat 10.1.2 and 64-bit operating systems? Or is there a way to change just the default preview handler?

Most of the info on the web page you link to is 2-4 years old. I doubt it applies. Your workaround is actually the best solution: It's always preferred to use the latest PDF viewer. Reader and Acrobat can exist on the same machine.
Also, why 10.1.2? There have been 6 releases since then with documented security enhancements (meaning there are also published vulnerabilities which are patched), bug fixesm, and feature enhancments.
I'll ping some folks about the error you are getting. . .
hth,
Ben

"Copy to clipboard" issue with Acrobat X and Skype extension in Firefox

This post is just to let you know that there is and issue with Acrobat X and the Skype extension in Firefox.
I don't know why but when both programs (Firefox and Acrobat) are opened and I try to copy something from a PDF I always get an error
message like "Impossible to copy into the clipboard. An internal error occurred".
If I close Firefox or I disable the Skype extension for Firefox everything runs smoothly.
It is really odd, I don't know if it is a problem of Acrobat, Firefox or of Skype....
Are anyone experiencing the same problem?
See you.
Alessandro.
Ps. I'm using Windows Vista SP2, Skype extension 5.2.0.7165, Acrobat 10.0.1, Firefox 3.6.16

Just found your post after getting the same problem with Google Chrome and Adobe Reader 10. It doesn't happen all the time but is annoying. If I switch Chrome off the problem is cured. Switch it straight back on and the problem reappears. It has only started after Skype was installed. Thanks for posting - I'll just switch Chrome off for now when I want to copy and paste unless a fix appears.

Issue with length of file paths - Windows & C++ plugin

Hello,
I've got an issue that just popped up on my OCR plugin I've been working on that I suspect is related to the length of the filepath.
I'm getting the following error that is being caught and logged when trying to open a file (filename changed for security purposes):
Error Opening File: D:\aVeryLongFilePath.pdf
Exception info: This file cannot be found.
The entire string, including the D:\ part, is 266 characters long. I cut down the length of part of the path one by one and it was able to open and OCR the document when the length was 259 characters.
I know there's a MAX_PATH variable in Windows and/or there's some kind of limitation for file length. Note that I can open the file in Acrobat using File->Open and run OCR on it individually using the built-in Recognize Text function, but if I try to Recognize Text for Multiple files and choose "Add Folders", the file in question doesn't show up in the list of files to be batch OCR'd (even though it is there). Interestingly, choosing "Add Files" from the Recognize Text->In Multiple Files does work. So Acrobat itself has at least some issues opening the file using some of it's features.
Here's how I'm opening the document:
     string pn;               // assume this is initialized, I'm just putting this here to demonstrate what type it is
     pathName = pn;
     ASAtom pathType = ASAtomFromString("Cstring");
     asPathName = ASFileSysCreatePathName(ASGetDefaultFileSys(), pathType, pn.c_str(), NULL);
     pdDoc = PDDocOpen(asPathName, ASGetDefaultFileSys(), NULL, true);
Is there a way around this problem?
Thanks.

Yes, you are hitting the MAX_PATH on certain versions of Windows.   The only workaround would be to see that the file is "a very long path" and then break up the pathname construction into multiple pieces (perhaps the containing directory and then the file itself). The other option is don't use Cstring to construct, use the Unicode variant.
From: Adobe Forums <[email protected]<mailto:[email protected]>>
Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Date: Mon, 7 Nov 2011 15:43:33 -0800
To: Leonard Rosenthol <[email protected]<mailto:[email protected]>>
Subject: Issue with length of file paths - Windows & C++ plugin
Issue with length of file paths - Windows & C++ plugin
created by zephed56<http://forums.adobe.com/people/zephed56> in Acrobat SDK - View the full discussion<http://forums.adobe.com/message/4012710#4012710

Adobe Acrobat 5.0 and Windows 7 Problem

How do I get Adobe Acrobat 5.0 and Windows 7 compatible so I can access my attachments to e-mails sent to me?

I was successful in installing AA5 in Win7 Starter as a test. It works except that I changed the printer port to file (AcroTray or the Distiller Assistant of AA5 does not work in Win7). You can open the files that are created in Distiller to create PDFs. You may be able to use watched folders to automate the process to some degree.
I suspect that your question is more of having problems reading PDF files in AA5. That is a different issue. It is not a Win7 compatibility issue, but one of needing a newer PDF viewer. I have AA5 on one XP machine that I use Reader X on for seeing the newer files. I do have to deal with some conflicts between AA5 and ARX, but I can deal with that (many folks lose there minds on that).
There is one other option that might be a major problem. Many folks are getting Win7 on 64-bit machines. In that case, you will have to be sure AA5 runs in 32-bit compatibility.
At least that should give you some ideas of what might work. If a 64-bit machine, you may definitely have a problem -- I never tested that combination.

Directory Caching issue with Cisco Jabber client for Windows

Hi ,
I am facing cache issue with Cisco Jabber client for Windows. If I do any change related to modification or deletion of contacts in Active Directory/ Callmanager, it does not reflect in the Jabber. Because jabber takes the contacts from the locally stored cache file in the Windows system.
Every time I have to remove the cache file to overcome this issue, practically it's not possible to do the same with all the Widows users. As, if any employee leaves the company and still I can see his contact appears in the "Cisco Jabber client". I have not seen this issue with Android/Apple iOS.
Is there any automated way to remove the cache file?
Here is the detail of CUCM,Presence and Jabber.
CUCM version: 9.1.x
Presence : 9.1.X
Jabber : 10.5 and 10.6

Hello
On our environment we had to install a dedicated Microsoft Certificate Authority "just for Cisco Jabber usage" to house the
Network Device Enrollment Service.
Our certificate for the CUPS were generated on this Certification Authority too.
I discussed this certificate matter with my colleagues this afternoon and nobody seems to remember how these certificates were deployed into the
Enterprise Trust store for the users.
But I think they asked all 400 users to accept the 3 certificates by answering "yes" to the popup instead of using a script deployed by GPO...
I wish you success with that deployment and really hope you have a technical partner that *Knows* this subject.
Our partner left us alone with that unfortunately.
Florent
EDIT: If the "Certutil script method" works, please let me know. This could be useful in our own deployment.

Issue with Acrobat 7.0 and Windows 7

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