Issues with slide background. Help!

Okay I am updating a lesson on how to do a function in a program that the company i worked for developed. They changed some facets of the interface and this required me to update the background and some of the images in the software simulation. To try and expedite the process I tried to copy in screen shots of the backgrounds from the new simulation to the old lesson so that I wouldn't have to mess with the other objects in the lesson (narration, highlight boxes, captions, etc.) and now I have a problem.
The new backgrounds seem to behave perfectly normal except for during playthrough. At the very end of the slide parts of the old background come back up on screen even though they no longer exist in the library or presentation at all. I did merge the new screen shots in to the slide background so I know that isn't the issue.
I can't show very much of the background (privacy issues) but this is what it's supposed to look like and what it does look like until the very end.
Here is what it looks like when it "screws up". I think it might have something to do with some kind of recorded animation since the only parts of the old background that come back are parts of the background that the user had to interact with during the original lesson.

Hello,
Not easy to reply before having a good idea of the issues. Perhaps some suggestions:
about the changed background: do you have access to image edting software (such as Photoshop)? If yes, did you try the option to Edit the Background instead of copy a new background?
was it a training simulation, am asking this because you talk about interaction? Then you should see extra objects on the Timeline on top of the background. Do you have them? If yes can you check the timing, the transition of these objects?
about the 'typing objects', if that is what you pointing at; you cannot delete them, but you can replace them with a Text animation (right-click on the typing object in the Timeline). This animation can be changed and can also be deleted, perhaps to replace it by a Text Entry Box (where the user has to enter the text).
Hope this makes sense and perhaps could give you some extra ideas?
Lilybiri

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