Issues with unwanted restart
Hi all,
I have some questions related to restart behaviour in update process. So my story is:
I made a software update group and deploy to a collections. In Deployment I've selected:
The client receive the update:
WindowsUpdate.log
2015-02-25 16:42:30:526 8688 db0 Handler CBS package identity: Package_for_KB3034196~31bf3856ad364e35~amd64~~10.2.1.0
2015-02-25 16:42:30:546 8688 db0 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\d683030d7333a0c5088dec482d949be0\ie10-windows6.1-kb3034196-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\d683030d7333a0c5088dec482d949be0\inst
2015-02-25 16:42:40:647 8688 db0 Handler Requesting post-reboot reporting for package Package_for_KB3034196~31bf3856ad364e35~amd64~~10.2.1.0.
2015-02-25 16:42:40:647 8688 db0 Handler Completed install of CBS update with type=3, requiresReboot=1, installerError=0, hr=0x0
2015-02-25 16:42:40:647 8688 db0 Handler :::::::::
2015-02-25 16:42:40:647 8688 db0 Handler :: END :: Handler: CBS Install
2015-02-25 16:42:40:647 8688 db0 Handler :::::::::::::
2015-02-25 16:42:40:707 448 15cc Agent *********
2015-02-25 16:42:40:707 448 15cc Agent ** END ** Agent: Installing updates [CallerId = CcmExec]
2015-02-25 16:42:40:707 448 15cc Agent *************
2015-02-25 16:42:40:717 448 122c AU Can not perform non-interactive scan if AU is interactive-only
2015-02-25 16:42:40:717 832 1278 COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = CcmExec]
2015-02-25 16:42:40:717 832 1278 COMAPI - Install call complete (succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)
2015-02-25 16:42:40:717 832 1278 COMAPI - Reboot required = Yes
2015-02-25 16:42:40:717 832 1278 COMAPI ---------
2015-02-25 16:42:40:717 832 1278 COMAPI -- END -- COMAPI: Install [ClientId = CcmExec]
Later:
2015-02-25 23:29:12:517 448 18a8 Agent * Found 5 updates and 5 categories in search; evaluated appl. rules of 53 out of 81 deployed entities
2015-02-25 23:29:12:547 448 18a8 Agent *********
2015-02-25 23:29:12:547 448 18a8 Agent ** END ** Agent: Finding updates [CallerId = CcmExec]
2015-02-25 23:29:12:547 448 18a8 Agent *************
2015-02-25 23:29:12:557 832 774 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = CcmExec]
2015-02-25 23:29:12:617 832 774 COMAPI - Updates found = 5
2015-02-25 23:29:12:617 832 774 COMAPI - Reboot required
2015-02-25 23:29:12:617 832 774 COMAPI ---------
2015-02-25 23:29:12:617 832 774 COMAPI -- END -- COMAPI: Search [ClientId = CcmExec]
Later
2015-02-25 23:30:25:631 448 18a8 Agent * Added update {19BB570F-739C-431F-95B7-2B748FD43D4A}.200 to search result
2015-02-25 23:30:25:631 448 18a8 Agent * Added update {8518605F-3EE3-4E76-966E-65F6CB1218FD}.200 to search result
2015-02-25 23:30:25:631 448 18a8 Agent * Added update {2706EBB1-1160-432F-8F0F-9598346AC8FA}.200 to search result
2015-02-25 23:30:25:631 448 18a8 Agent * Added update {9EBEC4B7-6167-4EC6-B1E1-54C0E4839A20}.200 to search result
2015-02-25 23:30:25:631 448 18a8 Agent * Added update {B3D3DFCC-E4D9-49A4-9DDE-52D4E65F5EEC}.200 to search result
2015-02-25 23:30:25:631 448 18a8 Agent * Added update {F52A4ED7-751F-4A04-BDBC-5ACA91682D0F}.200 to search result
2015-02-25 23:30:25:631 448 18a8 Agent * Added update {BF47E6F0-8282-4BB6-8E2A-3D98A2E8BFE9}.200 to search result
2015-02-25 23:30:25:631 448 18a8 Agent * Found 7 updates and 6 categories in search; evaluated appl. rules of 2254 out of 3699 deployed entities
2015-02-25 23:30:25:641 448 18a8 Agent *********
2015-02-25 23:30:25:641 448 18a8 Agent ** END ** Agent: Finding updates [CallerId = CcmExec]
2015-02-25 23:30:25:641 448 18a8 Agent *************
2015-02-25 23:30:25:681 448 18a8 Report REPORT EVENT: {290709D6-9A5A-41F2-89CC-AC6DCCB860D0} 2015-02-25 23:29:12:547-0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 CcmExec Success Software
Synchronization Windows Update Client successfully detected 5 updates.
2015-02-25 23:30:25:681 832 774 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = CcmExec]
2015-02-25 23:30:25:681 448 18a8 Report CWERReporter finishing event handling. (00000000)
2015-02-25 23:30:25:681 832 774 COMAPI - Updates found = 7
2015-02-25 23:30:25:681 832 774 COMAPI - Reboot required
2015-02-25 23:30:25:681 832 774 COMAPI ---------
2015-02-25 23:30:25:681 832 774 COMAPI -- END -- COMAPI: Search [ClientId = CcmExec]
And bam, Au change the required restart in reboot warning
2015-02-26 00:42:30:855 7908 1ffc Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0000) ===========
2015-02-26 00:42:30:855 7908 1ffc Misc = Process: C:\Windows\system32\wuauclt.exe
2015-02-26 00:42:30:855 7908 1ffc Misc = Module: C:\Windows\system32\wucltux.dll
2015-02-26 00:42:30:855 7908 1ffc CltUI AU client got new directive = 'Reboot Pending', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0
2015-02-26 00:42:45:857 448 122c Misc WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
2015-02-26 03:00:10:071 448 122c AU Forced install timer expired for scheduled install
2015-02-26 03:00:10:071 448 122c AU UpdateDownloadProperties: 0 download(s) are still in progress.
2015-02-26 03:00:10:071 448 122c AU Found a pending reboot, launching reboot UI
2015-02-26 03:00:10:071 448 122c AU AU setting pending client directive to 'Reboot Warning'
2015-02-26 03:00:10:071 448 122c AU Changing existing AU client directive from 'Reboot Pending' to 'Reboot Warning', session id = 0x1
2015-02-26 03:00:10:071 448 122c AU Setting AU scheduled install time to 2015-02-27 03:00:00
2015-02-26 03:00:10:071 448 122c AU Successfully wrote event for AU health state:0
2015-02-26 03:00:10:071 7908 1ffc CltUI AU client got new directive = 'Reboot Warning', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0
2015-02-26 03:00:15:072 448 2704 Report CWERReporter finishing event handling. (00000000)
2015-02-26 03:00:25:073 448 122c Misc WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
2015-02-26 03:15:10:084 448 122c AU AU invoking RebootSystem (OnRebootNow)
2015-02-26 03:15:10:114 448 122c Misc WARNING: SUS Client is rebooting system.
2015-02-26 03:15:10:114 448 122c AU AU invoking RebootSystem (OnRebootRetry)
2015-02-26 03:15:10:124 448 122c AU AU received handle event
2015-02-26 03:15:20:129 448 122c AU AU invoking RebootSystem (OnRebootRetry)
2015-02-26 03:15:20:129 448 122c Misc WARNING: SUS Client is rebooting system.
WUAHandler.log
Synchronous searching started using filter: 'UpdateID = 'cef97793-0533-4482-ab72-2a1e88a7da86' AND DeploymentAction = *'... WUAHandler 25/02/2015 16:42:15 9276 (0x243C)
Successfully completed synchronous searching of updates. WUAHandler 25/02/2015 16:42:19 9276 (0x243C)
1. Update: cef97793-0533-4482-ab72-2a1e88a7da86, 202 BundledUpdates: 1 WUAHandler 25/02/2015 16:42:19 9276 (0x243C)
Update: 9b158ccb-cfec-47ff-b3e5-b8f00e2a24d8, 202 BundledUpdates: 0 WUAHandler 25/02/2015 16:42:19 9276 (0x243C)
1. Update (Missing): Security Update for Internet Explorer 10 for Windows 7 for x64-based Systems (KB3034196) (cef97793-0533-4482-ab72-2a1e88a7da86, 202) WUAHandler 25/02/2015 16:42:19 9276 (0x243C)
Async installation of updates started. WUAHandler 25/02/2015 16:42:19 9276 (0x243C)
Update 1 (cef97793-0533-4482-ab72-2a1e88a7da86) finished installing (0x00000000), Reboot Required? Yes WUAHandler 25/02/2015 16:42:40 7508 (0x1D54)
Async install completed. WUAHandler 25/02/2015 16:42:40 8024 (0x1F58)
Installation of updates completed. WUAHandler 25/02/2015 16:42:40 9932 (0x26CC)
Its a WSUS Update Source type ({E1EE1955-1F96-4BCC-B20C-7F63C6B2C8C6}), adding it. WUAHandler 25/02/2015 23:29:09 1908 (0x0774)
Existing WUA Managed server was already set , skipping Group Policy registration. WUAHandler 25/02/2015 23:29:09 1908 (0x0774)
Added Update Source ({E1EE1955-1F96-4BCC-B20C-7F63C6B2C8C6}) of content type: 2 WUAHandler 25/02/2015 23:29:09 1908 (0x0774)
Scan results will include superseded updates only when they are superseded by service packs and definition updates. WUAHandler 25/02/2015 23:29:09 1908 (0x0774)
Search Criteria is ((DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'A38C835C-2950-4E87-86CC-6911A52C34A3')) WUAHandler 25/02/2015 23:29:09 1908 (0x0774)
Async searching of updates using WUAgent started. WUAHandler 25/02/2015 23:29:09 1908 (0x0774)
Async searching completed. WUAHandler 25/02/2015 23:29:12 3272 (0x0CC8)
Successfully completed scan. WUAHandler 25/02/2015 23:29:12 1908 (0x0774)
Its a WSUS Update Source type ({E1EE1955-1F96-4BCC-B20C-7F63C6B2C8C6}), adding it. WUAHandler 25/02/2015 23:29:16 9740 (0x260C)
Existing WUA Managed server was already set , skipping Group Policy registration. WUAHandler 25/02/2015 23:29:16 9740 (0x260C)
Added Update Source ({E1EE1955-1F96-4BCC-B20C-7F63C6B2C8C6}) of content type: 2 WUAHandler 25/02/2015 23:29:16 9740 (0x260C)
Scan results will include superseded updates only when they are superseded by service packs and definition updates. WUAHandler 25/02/2015 23:29:16 9740 (0x260C)
Search Criteria is ((DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'E0789628-CE08-4437-BE74-2495B842F43B')) WUAHandler 25/02/2015 23:29:16 9740 (0x260C)
Async searching of updates using WUAgent started. WUAHandler 25/02/2015 23:29:16 9740 (0x260C)
Async searching completed. WUAHandler 25/02/2015 23:30:25 9892 (0x26A4)
Successfully completed scan. WUAHandler 25/02/2015 23:30:25 1908 (0x0774)
Going to search using WSUS update source. WUAHandler 25/02/2015 23:30:29 8660 (0x21D4)
Synchronous searching of all updates started... WUAHandler 25/02/2015 23:30:29 8660 (0x21D4)
Successfully completed synchronous searching of updates. WUAHandler 25/02/2015 23:30:56 8660 (0x21D4)
1. Update: 2706ebb1-1160-432f-8f0f-9598346ac8fa, 200 BundledUpdates: 1 WUAHandler 25/02/2015 23:30:56 8660 (0x21D4)
Update: abbf1984-b4cf-4564-9992-5242537ab975, 200 BundledUpdates: 0 WUAHandler 25/02/2015 23:30:56 8660 (0x21D4)
2. Update: 8518605f-3ee3-4e76-966e-65f6cb1218fd, 200 BundledUpdates: 1 WUAHandler 25/02/2015 23:30:56 8660 (0x21D4)
Update: ec86b430-3e2e-4693-b19d-951e57ec7ff2, 200 BundledUpdates: 0 WUAHandler 25/02/2015 23:30:56 8660 (0x21D4)
1. Update (Missing): Definition Update for Microsoft Endpoint Protection - KB2461484 (Definition 1.193.1000.0) (2706ebb1-1160-432f-8f0f-9598346ac8fa, 200) WUAHandler 25/02/2015 23:30:56 8660 (0x21D4)
2. Update (Missing): Definition Update for Microsoft Endpoint Protection - KB2461484 (Definition 1.193.978.0) (8518605f-3ee3-4e76-966e-65f6cb1218fd, 200) WUAHandler 25/02/2015 23:30:56 8660 (0x21D4)
Async installation of updates started. WUAHandler 25/02/2015 23:30:57 8660 (0x21D4)
Update 1 (2706ebb1-1160-432f-8f0f-9598346ac8fa) finished installing (0x00000000), Reboot Required? No WUAHandler 25/02/2015 23:31:09 5564 (0x15BC)
Update 2 (8518605f-3ee3-4e76-966e-65f6cb1218fd) finished installing (0x00000000), Reboot Required? No WUAHandler 25/02/2015 23:31:14 2396 (0x095C)
Async install completed. WUAHandler 25/02/2015 23:31:14 2396 (0x095C)
Installation of updates completed. WUAHandler 25/02/2015 23:31:14 7032 (0x1B78)
Its a WSUS Update Source type ({E1EE1955-1F96-4BCC-B20C-7F63C6B2C8C6}), adding it. WUAHandler 25/02/2015 23:31:14 8660 (0x21D4)
Existing WUA Managed server was already set wsusserver, skipping Group Policy registration. WUAHandler 25/02/2015 23:31:14 8660 (0x21D4)
Added Update Source ({E1EE1955-1F96-4BCC-B20C-7F63C6B2C8C6}) of content type: 2 WUAHandler 25/02/2015 23:31:14 8660 (0x21D4)
Scan results will include superseded updates only when they are superseded by service packs and definition updates. WUAHandler 25/02/2015 23:31:14 8660 (0x21D4)
Search Criteria is ((DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'E0789628-CE08-4437-BE74-2495B842F43B')) WUAHandler 25/02/2015 23:31:14 8660 (0x21D4)
Async searching of updates using WUAgent started. WUAHandler 25/02/2015 23:31:14 8660 (0x21D4)
Async searching completed. WUAHandler 25/02/2015 23:31:42 2992 (0x0BB0)
Successfully completed scan. WUAHandler 25/02/2015 23:31:42 8660 (0x21D4)
CWuaHandler::SetCategoriesForStateReportingExclusion called with E0789628-CE08-4437-BE74-2495B842F43B;E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for leaves and E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3;
for bundles WUAHandler 26/02/2015 03:20:39 3208 (0x0C88)
Its a WSUS Update Source type ({E1EE1955-1F96-4BCC-B20C-7F63C6B2C8C6}), adding it. WUAHandler 26/02/2015 03:20:49 4852 (0x12F4)
Existing WUA Managed server was already set wsus-servers kipping Group Policy registration. WUAHandler 26/02/2015 03:20:49 4852 (0x12F4)
Added Update Source ({E1EE1955-1F96-4BCC-B20C-7F63C6B2C8C6}) of content type: 2 WUAHandler 26/02/2015 03:20:49 4852 (0x12F4)
Update (cef97793-0533-4482-ab72-2a1e88a7da86) has finished the post reboot operation. HResult: 0x00000000. WUAHandler 26/02/2015 03:20:49 4852 (0x12F4)
Scan results will include superseded updates only when they are superseded by service packs and definition updates. WUAHandler 26/02/2015 03:20:49 4852 (0x12F4)
Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler 26/02/2015 03:20:49 4852 (0x12F4)
Async searching of updates using WUAgent started. WUAHandler 26/02/2015 03:20:49 4852 (0x12F4)
Async searching completed. WUAHandler 26/02/2015 03:22:28 1856 (0x0740)
Successfully completed scan. WUAHandler 26/02/2015 03:22:29 4160 (0x1040)
Scan results will include superseded updates only when they are superseded by service packs and definition updates. WUAHandler 26/02/2015 03:22:30 4160 (0x1040)
Search Criteria is ((DeploymentAction=* AND Type='Software' AND CategoryIDs contains '0FA1201D-4330-4FA8-8AE9-B877473B6441')) WUAHandler 26/02/2015 03:22:30 4160 (0x1040)
Async searching of updates using WUAgent started. WUAHandler 26/02/2015 03:22:30 4160 (0x1040)
Async searching completed. WUAHandler 26/02/2015 03:22:50 4764 (0x129C)
Successfully completed scan. WUAHandler 26/02/2015 03:22:51 4160 (0x1040)
So were is my mistake, how can I prevent the reboot ?
Thanks.
You should disable automatic updates in group policy:
http://blog.configmgrftw.com/software-update-management-and-group-policy-for-configmgr-what-else/
http://blog.configmgrftw.com/software-updates-management-and-group-policy-for-configmgr-cont/
(Same link as Paul posted above, just on my personal blog.)
Jason | http://blog.configmgrftw.com | @jasonsandys
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You can then rerun through the wizard, perform an initial file transfer, reconfigure your settings and those settings should hold. -
Issues with iMessage when switching data carrier (wifi - cellular)
So I have had this issue with my 5S and now my 6+ in iMessage. Not *always* but often enough I've run into issues sending messages via iMessage when I associate with wifi in that they don't send. I'll get an error message saying "not delivered" and it will stack as many outgoing messages I try to send. However, if I force the first message to send as text, subsequent messages will go through afterwards without issue. If I go from wifi to cellular I have no issues whatsoever and when I have these issues on wifi, my data works fine (incoming emails, Facebook notifications, etc.). I used to run cellular data only because I had unlimited but now I have a cap so I intend on using wifi when possible...but to have to send my first message as a text just so I can use iMessage is annoying...
Hi there BigDogg795,
I would recommend taking a look at the troubleshooting steps for iMessage found in the article below.
iOS: Troubleshooting Messages - Apple Support
To resolve issues with sending and receiving iMessages, follow these steps
Check iMessage system status for current service issues.
Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.
Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshoot cellular data or a Wi-Fi connection.
iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.
Restart your device.
Tap Settings > General > Reset > Reset Network Settings on your iPhone.
If you still can't send or receive an iMessage, follow these steps
Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
Make sure that the contact you're trying to send a message to is registered with iMessage.
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
Back up and restore your device as new.
-Griff W. -
Issues with multiple things since Mavericks update
I installed the Mavericks update and since, I have been having multiple problems with different things on my MacBook Pro 13"
1. Printer issues: I have an HP officejet 6500 wireless printer (Officejet 6500 E709n Series), and now it's having major issues with printing, yet was working perfect prior to update. It will either cut out pages when printing PDF documents, or printing so slow that it has to take a break in between printing each document (an issue that all never occurred until update), to print documents back to back, it will stop after one document as though I have no other documents in queue to print, and pauses for an extremely long time (nearly a full minute, no exaggeration here, literally almost a full 60 seconds), something it's never done before this update. My Apps update even did an update to the HP software that is inside the Mac already to use printing (in other words, the mac doesn't need to have the HP software manually installed for it to work, it automatically sees the printer because it is connected to my wireless network just as my Macbook Pro which is also connected wirelessly to my network).
2. Internet issues: am now unable to click on certain links in safari that I was able to use prior to the update, yet they will open fine inside of firefox with no issues, yet I cannot always switch between two different browsers to perform task online (literally have to start all over inside firefox while in the middle of something in safari). Also lots of websites no longer work correctly and I have to constantly clear history and cookies to attempt to use certain sites, at times it will help, other times it wont work period, yet the same exact site will work perfect in firefox (which I do not use, only on my system for use on certain sites for school because in safari prior to the update, I would have issues with only the class site and some links not working at all, no spinning wheel, no errors, just nothing, no response of any kind, basically worse than what it was before the update). Another issue, hit Ctrl+a to select inside Safari and it highlights, but then when you click out of the highlight, it comes back on it's own several times without you hitting anything, just click inside the screen on a blank space (no links, etc) with touchpad.
3. System issues: My system is way slower than what it was prior to the update, click on things and it wont respond at all, then minutes later will eventually respond or pops up the spinning color wheel, which it either never responds or takes an extremely long time to respond. And no matter how much I restart, it doesn't help anything. Even just to sit doing nothing, no clicking or usage on the system, and the color wheel pops up.
4. Mail issues: Mail is now popping up completely blank messages that I have sent out, the person receives it with no issues, yet I cannot look at the message I sent neither in the inbox or the sent items when I need to look at them again, an issue not present prior to update. Also I an now having issues when receiving mail, sometimes it will check for mail and sometimes I have to manually click to make it check the server for mail, an issue not present prior to update as well.
As of now, since I have had the chance to used the system since the update, these are the issues I have had, yet haven't had the chance to check other things, so there may be other issues that are occurring that I'm not aware of at the moment. I knew it would be a mistake to do this "free" update and did so anyway and now having one issue after the next with each application I open to use.
Mac general info:
Mac is one year old, purchased brand new, no shareware programs of any kind installed.
Use for school and basic web surfing use.
Do not install any programs onto system that I'm unsure are safe (basically programs for/from school/school websites only, or from the Mac Apps store only), not even programs like Skype, nor any windows based programs of any kind.
Lots of free memory avail because I save everything onto external hard drives (purchased brand new as well, only 4months old) in case system crash occurs, only things on the system is Itunes music or pics from photo stream that sync to the system when Iphone connected.
Mac system info:
- Processor 2.5 GHz Intel Core i5
- Memory 4 GB 1600 MHz DDR3
- Graphics Intel HD Graphics 4000 1024 MB
- Software OS X 10.9
- Number of Processors: 1
- Total Number of Cores: 2
- L2 Cache (per Core): 256 KB
- L3 Cache: 3 MBFor those needing help fixing their system and putting it back to Lion or Mountain Lion, this is what I have done to eliminate all my issues in about an hour (depending on your internet connection).
Amazing thing, I just restored my computer back to Mountain Lion, and she's working perfect again, as I knew she would. E-mail popping into mailbox instantly as it should and did before the update, printer working fast as it was before update, no more freezing or glitches of any kind thankfully and finally. Here is the link that is through the Apple site to direct you on how to put your system back and get rid of Maverick's, that is assuming that is what you would like to do and also includes link for those wanting to try fixing the issue if that is your preference (most of this info is for those with mountain lion and some with the previousverisoin of OS X lion).
If you want to keep Maverick's here is a good post on the apple discussion board to help you out:
https://discussions.apple.com/docs/DOC-6161
If you just want to totally get rid of it and put back what you had before, this is the short version of how to do so:
https://discussions.apple.com/docs/DOC-3353
NOTE: This particular link has a lot of info on what to do for different situations, it is a bit lengthy, yet still very helpful.
OS X Mountain Lion: Reinstall OS X (direct from Apple support site, not someone else):
http://support.apple.com/kb/PH10763?viewlocale=en_US
OS X: About OS X Recovery (also from apple support directly and includes some instructions just the same as previous links above):
http://support.apple.com/kb/HT4718
Just in case you aren't sure what it will all look like as you are doing things, this is a link to show you a few pics of what you will see as you as you are going through the process, it can be helpful for those who aren't sure what they are doing or how to do things at all:
http://www.apple.com/osx/recovery/
This is a way to download the Mountain Lion disk info from the server
http://support.apple.com/kb/DL1433
I hope this helps someone, it was amazing for me and my system is working perfect again like it was, battery life is way better went from like 3 hours to like 5 (not on full charge by the way, after it sat for a while doing the online update which took a while so that's saying something alone, huge improvement). I plan to wait a while before attempting to reinstall Maverick's, long enough for them to fix the bugs. -
Multiple Issues with Adobe Creative Cloud app.
I'm having multiple issues with the Adobe Creative Cloud app.
1. Neither Photoshop CC nor Prelude CC get past the 47% mark when installing. They constantly give me "Installation Failed" messages. When I click on "Learn More", I'm told that:
"Installation Failed
Errors during Installation.(7)
More Information"
So naturally, I click on More Information to get the following thrown at me (none of which I understand):
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ERROR: 12/01/13 13:16:06:425 | [INFO] | | OOBE | DE | | | | 6076 | ---------- CustomHook_Helperx64 ---- Start ---------- 12/01/13 13:16:06:426 | [ERROR] | | OOBE | DE | | | | 6076 | Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5F816B76-62F3-41C9-B651-27F49F25F50B}.data. Error 0 ERROR: System check returned with error : -4 -------------------------------------------------------------------------------------
2. I installed Lightroom 5, then uninstalled it. When I went back to re-install it, the Adobe Creative Cloud app wouldn't let me. It states that my Lightroom 5 is "Up to date" and is in my "Your Apps" section, not in the "Find New Apps" section. I've double checked my Programs and Features in Control Panel, and it's not there. I cleaned my registry, and it's still there. I deleted the "opm.db" file in my OOBE folder, and restarted CC - still nothing.
I've got to say, guys. I'm not very happy with the amount of time I've spent just trying to install programs on my PC. While the plan is for this to be intuitive at some point, it's not very functional at the moment. Any help you can provide me would be amazing - if you can provide it sooner than later, I'd be over the moon.
Thanks.I fixed it. I fixed it on my own. My journey took over a week (forty hours of back and forths, trial and error, and service!!) and included multiple calls, multiple online chats, unanswered forum posts, Twitter conversations with the Adobe Customer Service team, remote access sessions with Adobe technical teams, and finally this series of emails. In the end, I had to figure it out myself. I'm not happy - not with the time it took, and not with the level service I received based on the urgency that I made clear.
For anyone else that had this issue (or similar), here is what I did to fix it. This may seem excessive, but that's because I didn't know what else to do. Some of these steps may be redundant, or not required... but I wouldn't know because once I saw that it was working, I just kept going.
Anyway, here is the solution I came upon (I'm running Windows 7 64-bit):
1) I uninstalled every single Adobe product (including Flash Player, Acrobat Player, Air, and Digital Editions).
2) I ran the Cleaner Tool (which is not very good) and came across errors in trying to delete certain folders.
3) I restarted my computer in Safe Mode, and logged into Windows 7 under my Administrator account.
4) I manually went into every folder that contained the words "Adobe" and deleted everything. This includes my Program Data folder, my Program Files folders (both x86 and 64-bit), my AppData folders, my Roaming folders, my Temp folders - ANYTHING and EVERYTHING that contained any trace of Adobe, I deleted.
5) I ran Microsoft Disk Cleanup and Piriform CCleaner to clean my registry and temp files.
6) I restarted my computer using the normal boot process and logged into Windows as Administrator.
7) I downloaded the Adobe Creative Cloud installer.
8) I restarted my computer again, and logged into Windows as Administrator.
9) I ran the Creative Cloud installer, and installed Premiere Pro.
10) I restarted my computer again, and logged into Windows as Administrator.
11) I ran the Creative Cloud installer, and installed Photoshop.
12) I restarted my computer again, and logged into Windows as Administrator.
13, 14, 15...) I ran the Creative Cloud installer and installed whatever programs I needed, then I IMMEDIATELY restarted my computer before installing anything else.
Hope this helps. Good luck! -
Routing Issue with 3550 Switch
I am having an issue with routing with one of my Cisco 3550 switches. I know the 3550s are EoL but some of us have to work with what we have.
I am using a 3550 on either side of a Layer 2 link. The Layer 2 link is 2 Extreme Summit X-440 switches with Microwave between the switches. I have a VLAN configured on both switches and tagged on the ports connected to the Microwave. The 3550 switch on each end is configured for IP routing but I cannot pass traffic between the switches. If I unplug the switch on the local end and plug in a laptop, I can ping the switch on the remote end and access devices at the remote end.
I know this should work because I am doing the same thing over another Microwave link and Layer 2 link using another 3550 and a HP ProCurve at the remote end.
Here are the configs for each 3550:
Local end; Port Fa0/23 goes to the Remote Side. Port Fa0/24 goes to the rest of the network
Current configuration : 5417 bytes
! No configuration change since last restart
version 12.2
no service pad
service timestamps debug datetime localtime show-timezone
service timestamps log datetime localtime show-timezone
no service password-encryption
service sequence-numbers
hostname Brindley3550
enable secret 5 $1$3A.n$lzBUQg.fn4hJ7f0jEOqe71
no aaa new-model
clock timezone UTC -6
clock summer-time UTC recurring 1 Sun Apr 2:00 1 Sun Nov 2:00
mls qos map cos-dscp 0 8 16 26 32 46 48 56
mls qos min-reserve 5 170
mls qos min-reserve 6 10
mls qos min-reserve 7 65
mls qos min-reserve 8 26
mls qos
ip subnet-zero
ip routing
ip domain-name morgan911.net
ip name-server 1.2.150.11
ip name-server 1.2.150.5
spanning-tree mode pvst
no spanning-tree optimize bpdu transmission
spanning-tree extend system-id
vlan internal allocation policy ascending
interface FastEthernet0/1
switchport access vlan 18
switchport mode dynamic desirable
spanning-tree portfast
{Removed for Brevity}
|
interface FastEthernet0/7
switchport access vlan 13
switchport mode dynamic desirable
spanning-tree portfast
interface FastEthernet0/8
switchport access vlan 13
switchport mode dynamic desirable
spanning-tree portfast
{Removed for Brevity}
interface FastEthernet0/23
description To Gum Springs via Extreme P10
no switchport
ip address 1.2.147.1 255.255.255.252
speed 100
duplex full
interface FastEthernet0/24
description To Flint via Ceragon Eth 2
switchport trunk encapsulation dot1q
switchport mode trunk
speed 100
duplex full
mls qos trust cos
auto qos voip trust
wrr-queue bandwidth 20 1 80 1
wrr-queue min-reserve 1 5
wrr-queue min-reserve 2 6
wrr-queue min-reserve 3 7
wrr-queue min-reserve 4 8
wrr-queue cos-map 1 0 1 2 4
wrr-queue cos-map 3 3 6 7
wrr-queue cos-map 4 5
priority-queue out
spanning-tree link-type point-to-point
interface GigabitEthernet0/1
switchport trunk encapsulation dot1q
switchport mode trunk
interface GigabitEthernet0/2
switchport access vlan 10
switchport trunk native vlan 50
switchport mode dynamic desirable
spanning-tree portfast trunk
interface Vlan1
ip address 1.2.145.2 255.255.255.0
ip default-gateway 1.2.145.1
ip classless
ip route 0.0.0.0 0.0.0.0 1.2.145.1
ip route 1.2.165.0 255.255.255.240 1.2.147.2
ip route 1.2.166.0 255.255.255.240 1.2.147.2
ip http server
snmp-server community public RO
snmp-server community public/RO RO
snmp-server location Brindlee Mountain Tower Site
snmp-server contact Jamey Wright
snmp-server enable traps snmp authentication linkdown linkup coldstart warmstart
snmp-server enable traps cluster
snmp-server enable traps entity
snmp-server enable traps envmon fan shutdown supply temperature
snmp-server enable traps vtp
snmp-server enable traps vlancreate
snmp-server enable traps vlandelete
snmp-server enable traps flash insertion removal
snmp-server enable traps port-security
snmp-server enable traps config
snmp-server enable traps syslog
snmp-server enable traps mac-notification
snmp-server enable traps vlan-membership
snmp-server host 1.2.150.100 public tty envmon syslog snmp
control-plane
ntp clock-period 17180143
ntp server 1.2.150.21
end
And this is the config for the remote end. Port Fa0/24 is the port for the link back to the local end.
Current configuration : 5058 bytes
version 12.2
no service pad
service timestamps debug datetime localtime show-timezone
service timestamps log datetime localtime show-timezone
no service password-encryption
service sequence-numbers
hostname GS3550
enable secret 5 $1$3A.n$lzBUQg.fn4hJ7f0jEOqe71
no aaa new-model
clock timezone UTC -6
clock summer-time UTC recurring
mls qos map cos-dscp 0 8 16 24 32 46 46 56
udld aggressive
ip subnet-zero
ip routing
ip domain-name morgan911.net
ip name-server 1.2.150.11
spanning-tree mode pvst
spanning-tree extend system-id
vlan internal allocation policy ascending
interface FastEthernet0/1
switchport access vlan 21
switchport mode dynamic desirable
spanning-tree portfast
interface FastEthernet0/2
switchport access vlan 21
switchport mode dynamic desirable
power inline delay shutdown 20 initial 300
spanning-tree portfast
{Removed for Brevity}
interface FastEthernet0/23
switchport access vlan 22
switchport trunk encapsulation dot1q
switchport mode trunk
speed 100
duplex full
spanning-tree portfast
interface FastEthernet0/24
description To Brindlee via Extreme P10
switchport mode dynamic desirable
(Is a member of VLAN 1)
speed 100
spanning-tree portfast
interface GigabitEthernet0/1
switchport trunk encapsulation dot1q
switchport mode trunk
interface GigabitEthernet0/2
switchport mode dynamic desirable
spanning-tree portfast
interface Vlan1
ip address 1.2.147.2 255.255.255.252
interface Vlan21
ip address 1.2.165.1 255.255.255.240
ip helper-address 1.2.150.11
ip helper-address 1.2.150.5
interface Vlan22
ip address 1.2.166.1 255.255.255.240
ip helper-address 1.2.150.5
ip helper-address 1.2.150.11
ip default-gateway 1.2.147.1
ip classless
ip route 0.0.0.0 0.0.0.0 1.2.147.1 10
ip http server
snmp-server community public RO
snmp-server enable traps snmp authentication linkdown linkup coldstart warmstart
snmp-server enable traps cluster
snmp-server enable traps entity
snmp-server enable traps envmon fan shutdown supply temperature
snmp-server enable traps vtp
snmp-server enable traps vlancreate
snmp-server enable traps vlandelete
snmp-server enable traps flash insertion removal
snmp-server enable traps port-security
snmp-server enable traps config
snmp-server enable traps hsrp
snmp-server enable traps bridge newroot topologychange
snmp-server enable traps syslog
snmp-server enable traps mac-notification
snmp-server enable traps vlan-membership
snmp-server host 1.2.150.100 public envmon syslog snmp
control-plane
ntp clock-period 17180192
ntp server 1.2.150.21 key 0 prefer
Ideas? Anything stand out as grossly wrong? I have worked on this for 2 days and am at a loss.
Thanks
JameySorry for the delay in replying. Other items at the office took priority over this project. I tried that and no change. I pulled the switch from the remote site and took it back to the local end and connected the switches with a crossover cable and everything works fine. I have pretty much determined that it is an issue with the config in one of the Extreme switches. The config in those look pretty normal but there are a few things I am unsure of. Guess I'll see if there is a similar site for Extreme gear.
Thanks
Jamey -
Issue with iPhone 5 (AT&T) when reconnecting to LTE.
I recieved my iPhone 5 (on AT&T) a few days ago and have noted an issue with the LTE connection when you try to reconnect after loosing my signal.
In the morning, for example, I will have a good LTE connection, then I go to work where the cell signal is fairly spotty, at best, in the building. I will notice my signal switch to Edge (not even 3G...but Edge, of all things). Then when I leave work the phone won't reconnect to LTE, even after toggling the LTE and cellular data on and off. It just sits on Edge and won't even load my email. I have to restart my phone to get a connection again.
Has anyone else had this problem? I hope it's just a software issue that can be fixed with a future (hopefully a near future) update.
(And don't go using the "AT&T is horrible" argument. I have a good number of friends would would say the same of Verizon. It's a weak argument...like playing the "race card" in a debate.)After talking to an Apple rep, I first tried reset teh network settings, but that didn't have any effect. Then I went and completely reset the phone to factory spec and restored the phone...which seems to have done the trick. Now I'm getting and holding a strong 4G connection in the stockroom that previously completely killed my signal.
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