Isuues with wireless printing

Hi, I just got this Hp Laserjet Pro 200 color MFP M276nw printer, and I have issues when I print from MS-Word/Excel. In some cases, the printer won't print at all (Word), or it only prints the lower half of the page (Excel). But if I hook it up using USB cable, everything is fine. What should I do?

Hi @tfcheng ,
I see that you are having issues printing from the wireless network using MS-Word/Excel, but you can print when using a USB connection. I will certainly do my best to help you.
Try these steps to see if it will resolve the issue. Start at Step 3. Then under Workaround, go to Step 4, number 11 to make sure the correct driver name is showing. Wireless HP Printer Prints a Partial Page or Fails to Print All Pages in Windows 8. Disregard the title.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you need further assistance, just let me know.Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi XavierMaassen,
I understand you have a Photosmart C6180 that you're having issues using in Mac 10.9. I'm sorry to hear this has been happening, but I will certainly do my best to assist you.
I'm wondering how you installed the printer. If you had it installed prior to upgrading to 10.9 that could be part of the problem. There are currently no HP drivers available for this printer for 10.9, so you need to uninstall the HP software and install the printer via the Apple updates. Once you do that you should be able to print normally and scan using 3 different methods.
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Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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I can't be of much help with the printer but I just checked my "Pages" and my version number is 4.0.2. I'm using iWork 09. Perhaps you need to update? I just checked the "Snow Leopard Compatible" site and found "Apple Pages 4.0.2" is compatible. It didn't mention 1.0.2. I'm so sorry. That's pretty rough when it's how you make your living.
As for the printer, I have an HP Photosmart C4580 which wouldn't print. I finally just deleted all the printers on my MacBook and used my Snow Leopard install disk and selected the "Optional Install" which allowed me to just reinstall the printers. My HP is now working fine. I do feel like this is just a work-around until HP gets things sorted out. I say that because even though my HP now works, the only place it shows up is in my users folder. It's not in my Applications folder, but as long as it works for now, I don't care.
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Have you reset the printer - turn it off, hold # and 6 keys while turning back on. This can sometimes reset the wireless radio....sometimes not.
Honestly, I don't know a lot about wireless print servers other than they are hard to set up and its best if the server and your router are made by the same company - and that they usually only support printing.
Another off the wall option is to use powerline Ethernet (google it). This uses the power lines in your home to transmit Ethernet signals.
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I do not want to spend $ on an Airport card for the iMac at this point...
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