It crashed hard and I can't restore it
Hi!
I tried to 'upgrade' in place with the installation disk. It says it can't because the installed version is newer than the disk. The disk is Windows 7 Pro, the box is Windows 7 Pro SP1.
How can I recover this? Would an upgrade to Windows 10 Technical Preview be likely to fix it? I have been running 10 on a laptop for a few months and I like it.
The story:
My main dev box crashed during a long compile last night. I had some other things running as well. When I restarted it, it ran (or at least seemed to run) about 20 seconds. After that, the screen background whent white and a messagebox came up saying that
Windows stopped responding.
I loaded up in safe mode, did the usual restore from earlier -- No change.
Then I did a system repair -- No change.
Booted from installation disk and tried repair. No luck.
The Event Viewer.Windows Logs.system has many messages about services not start.
Event Viewer.Applications and Services.Microsoft.Windows.Application Server - Applications.Operational has similar, but more detailed entries. This is a sample:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Application Server-Applications" Guid="{C651F5F6-1C0D-492E-8AE1-B4EFD7C9D503}" />
<EventID>57405</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000010000</Keywords>
<TimeCreated SystemTime="2014-07-06T03:45:10.505382100Z" />
<EventRecordID>78</EventRecordID>
<Correlation />
<Execution ProcessID="4832" ThreadID="6944" />
<Channel>Microsoft-Windows-Application Server-Applications/Operational</Channel>
<Computer>MELANIE7.ozco.home</Computer>
<Security UserID="S-1-5-21-2733932088-2675799728-2512177101-1000" />
</System>
- <EventData>
<Data Name="data1">System.NullReferenceException: Object reference not set to an instance of an object. at GuardId.Main.GetUrlDetail(Uri uri, Boolean& isSiteInDatastore, Boolean& isIgnoreSite, String& favoriteDatabaseId, String&
favoriteName, String& displayName, Boolean& isShoppingSite, Boolean& isTrivial, Boolean& isRecordingOn, Int32& pt, Int32& favoritesCount) at GuardId.Main.GetUrlDetail(Uri uri, Boolean& isSiteInDatastore, Boolean& isIgnoreSite,
String& favoriteDatabaseId, String& favoriteName, String& displayName, Boolean& isShoppingSite, Boolean& isTrivial, Boolean& isRecordingOn, Int32& favoritesCount) at SyncInvokeGetUrlDetail(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object
instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage41(MessageRpc&
rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)</Data>
<Data Name="SerializedException"><Exception><ExceptionType>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType><Message>Object reference not
set to an instance of an object.</Message><StackTrace> at GuardId.Main.GetUrlDetail(Uri uri, Boolean&amp; isSiteInDatastore, Boolean&amp; isIgnoreSite, String&amp; favoriteDatabaseId, String&amp; favoriteName, String&amp;
displayName, Boolean&amp; isShoppingSite, Boolean&amp; isTrivial, Boolean&amp; isRecordingOn, Int32&amp; pt, Int32&amp; favoritesCount) at GuardId.Main.GetUrlDetail(Uri uri, Boolean&amp; isSiteInDatastore, Boolean&amp;
isIgnoreSite, String&amp; favoriteDatabaseId, String&amp; favoriteName, String&amp; displayName, Boolean&amp; isShoppingSite, Boolean&amp; isTrivial, Boolean&amp; isRecordingOn, Int32&amp; favoritesCount)
at SyncInvokeGetUrlDetail(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]&amp; outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc&amp;
rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc&amp; rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage41(MessageRpc&amp; rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean
isOperationContextSet)</StackTrace><ExceptionString>System.NullReferenceException: Object reference not set to an instance of an object. at GuardId.Main.GetUrlDetail(Uri uri, Boolean&amp; isSiteInDatastore, Boolean&amp; isIgnoreSite,
String&amp; favoriteDatabaseId, String&amp; favoriteName, String&amp; displayName, Boolean&amp; isShoppingSite, Boolean&amp; isTrivial, Boolean&amp; isRecordingOn, Int32&amp; pt, Int32&amp; favoritesCount)
at GuardId.Main.GetUrlDetail(Uri uri, Boolean&amp; isSiteInDatastore, Boolean&amp; isIgnoreSite, String&amp; favoriteDatabaseId, String&amp; favoriteName, String&amp; displayName, Boolean&amp; isShoppingSite,
Boolean&amp; isTrivial, Boolean&amp; isRecordingOn, Int32&amp; favoritesCount) at SyncInvokeGetUrlDetail(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]&amp;
outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc&amp; rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc&amp; rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage41(MessageRpc&amp;
rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)</ExceptionString></Exception></Data>
<Data Name="AppDomain">IDVault.exe</Data>
</EventData>
</Event>
-jimc
Hi,
We wonder that if you took any action before this issue occurred such as installed a device/program or updated any driver programs.
Check your issue under clean boot.
https://support.microsoft.com/en-us/kb/929135?wa=wsignin1.0
Use the System File Checker tool to repair missing or corrupted system files
https://support.microsoft.com/en-us/kb/929833
Since Windows 10 is still in Technical preview stage, we don’t suggest fixing system problem by using system upgrade. And as mentioned by Frederik Long, There is no "downgrade" path from Windows 10 to Windows 7.
Regards,
D. Wu
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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