It won't let me play videos in full sceen mode when I try to, and the full screen option is greyed out. So how do I fix it?

How do I get it to let it to let me play videos in full screen when there is no option for this by the controls in the little box, the one to maximize won't work, and the full screen option is greyed out in prefernces?

I had the same issue and have now solved it.
Here is how: https://discussions.apple.com/thread/2633729?start=229&tstart=0
Hope this helps,
Jérôme.

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