Firefox will not let me get on any websites (safe AND not safe), claiming that it "may pose a security threat to your system"; when I try to choose the "proceed unprotected" option, it won't let me.

My computer's anti-virus software recently expired. A few days later, I went to download a new anti-virus software . . . when I opened up Firefox, I received a warning that claimed Firefox was infected with "Trojan-BNK.Win32.Keylogger.gen", and gave me two options: "Activate XP Security 2011 (recommended)" (this was a $60 charge and required credit card info) or "Continue unprotected (Dangerous)"
Since I needed to install new anti-virus, I figured I would continue unprotected, download my new software quickly, and remove the virus. But when Firefox opened, it gave me a message saying: "Firefox alert. Visiting this site may pose a security threat to your system!". Gave me three options:
1. "Get a copy of 'XP Security 2011' to safeguard your PC while surfing the web (RECOMMENDED)"
2. "Run a spyware, virus and malware scan" (I already did this)
3. "Continue surfing without any security measures (DANGEROUS)"
I tried clicking on different links, but the same warning kept showing up, even on verified and safe sites. I tried to choose the third option so that I could download my anti-virus software quickly, but nothing happened when I clicked on it - the page reloads and the warning shows up again.
My computer is still without anti-virus software because Firefox will not let me surf the internet. Please help!

It sounds as though your PC is infected with fake antivirus software. The detailed cleanup instructions vary depending on which fake AV you have. However, as a first step, try this:
Download the following on a different PC, copy them to a USB flash drive or CD, and then run them on the infected PC:
Malwarebytes Anti-malware : http://www.malwarebytes.org/mbam.php
SUPERAntiSpyware : http://www.superantispyware.com/
Hopefully these will get you back online safely. If not, search for clean-up instructions for the specific malware.

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HT5621 I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in. I deleted that account so it will not let me use my new one.

I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in. I deleted that account so it will not let me use my new one.

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID.

So whenever I try to download the newest itunes file it won't let me finish the install process because I'm missing the "Itunes.msi" file whatever that is and I've done some searches but I cannot find the file. Anyone know what to do?

So whenever I try to download the newest itunes file it won't let me finish the install process because I'm missing the "Itunes.msi" file whatever that is and I've done some searches but I cannot find the file. Anyone know what to do?

you can try this thread maybe? https://discussions.apple.com/message/16217061#16217061

When I try to buy some thing on itunes it won't let me download it and tells me to come her what should I do

When I try to buy some thing on itunes, it won't let me download it instead it tells me to go to this website. What should I do?

To Contact iTunes Support
Use this Link > Apple Support iTunes Store Contact

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
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B-rock

I get a message that itunes has stopped working. When I check out why it is because of the dep security on my computer. When I try to find the program for itunes for the .exe file i cannot find it to turn off the dep for that file

I get a message that itunes has stopped working. When I check out why it is because of the dep security on my computer. When I try to find the program for itunes for the .exe file i cannot find it to turn off the dep for that file

I found the file but when I added it to the list for the Data Execution Program to ignore , I received a message that the Program.x86/itunes file must have the DEP on in order to run. Anyone else having this problem ?

HT5071 I'm in the process of publishing my iBook to the iBookstore however when I try to choose the the file to publish I can view it but the file is faded out not allowing me to select it?

I'm in the process of publishing my iBook to the iBookstore however when I try to choose the the file to publish I can view it but the file is faded out not allowing me to select it?

Did you use the Publish menu to export an .ibooks fle?
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When i try to delete iTunes from my computer it won't let me. It says the feature im trying to use is on a network that is unavailable. please help!

this problem is really annoying and i dont know what to do.! help please!

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
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HT1766 I have videos coming into my messageing and they are coming in blank. It says there is a video however when I try to play the video the screen is black? any suggestions

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I changed my user name and password in Itunes, when I use my phone or Ipad, it askes for the password for the old username password it says it's invalid. I try to delete the Icloud account but it won't let me- Help

I changed my username and Password in Itunes on my computer. Now when I use my Iphone, Ipad, it asks for the password for the old username. when I type the password for that old user name, it says it's invalid. I figured I needed to delete the old Icloud account from my Iphone and Ipad, but they ask for the old password for the Old username. I type it in and it says invalid. As of now, I can't use Icloud or Itunes on either the Ipad or Iphone.... Help!
<Edited by Host>

If the old ID ("username") is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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O wn 2 iPod nanos series 4 and series 6 I want to sync different music on each iPod but I get the message when trying to sync the series 4 that there is too much data for the sync to take place. It seems both iPods have the same name, so I guess I have to rename one, how do I do this?
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Wighill 13

It would be useful to you if they had a different name, but the computer knows they are different. Create separate sync playlists for each device and go to the Music tab when it is connected and specify which playlist should be used for the sync.

HT4528 I keep getting an error when I try to update the software. My phone won't work. What is going on with it?

I received notice that my phone had a software update. When I tried to do it, it said there was an error. Now I can only connect to the Wifi at home or if a store has a guest account. I can't make calls or receive calls. My text won't work. I am so confused. How do I fix my phone??

Hello mjlamonea
If the update had an error, then check out the article below to restore your iPhone. It will walk you through putting your iPhone into recovery mode and then using iTunes on your computer to restore it. If you have a back up through iTunes or iCloud, then your can put that back up back on after you have completed the restore.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
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When I try to view the pictures full size it won't go from picture to picture then it locks up.

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1. You'll need a lot more free space than 12 gigs.
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2.
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Regards
TD

HT201322 I downladed a game then i bought some gold on the game using a credit card. Now when I try to retrieve the gold it says I have to verify then download it. It will not let me. Any suggestions?

I downladed a game then i bought some gold on the game using a credit card. Now when I try to retrieve the gold it says I have to verify then download it. It will not let me. Any suggestions?

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Firefox will not let me get on any websites (safe AND not safe), claiming that it "may pose a security threat to your system"; when I try to choose the "proceed unprotected" option, it won't let me.

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