It would appear that there is no longer any support for Acrobat Pro 9 for Mac. I keep getting a notice for updates but when I elect to do so, I get the message that I need to reinstall the program from the original program disks- which I no longer have.
I’m debating whether to can the app, or just ignore, or turn off the updater. Suggestions?
If you are at version 9.5.5 that was the end of the line for Acrobat 9.x. You are correct that Acrobat 9 is no longer supported. Adobe is only supporting Acrobat X and Acrobat XI at this time.
If you need to reinstall Acrobat 9 though you can still download the installer bits here: Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools
Make sure to follow the directions carefully and sign into the Adobe Trials page first with your Adobe ID.
Similar Messages
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Today, 01/23/2014, I tried updating iTunes, as I got a messsage that update was available. The update did not download correctly I got the message to uninstall iTunes and reinstall it. After the uninstall and reinstall I got an error message, that stated: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program fo fix. then I got the message, iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) I have had iTunes since I purchased the iphone in 2012. I have only updated the product since then until today when I did the uninstall ans reinstall as stated in above directions. I am not sure what is different now. please help
I had this problem as well but found the soultion on another post from turingtest2 - it worked for me:
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Can I use my fully owned CS2 on my iMac OX 10.9.5 as I paid over $1850.00 some 7 years ago for it and have been told by "Experts" that I can reinstall from my original software disks (which I have including all passwords etc required. Please assist as when my old iMac died I find I could not get my CS2 to work. Very frustrating for some one my age who cannot afford a new InDesign. Thomas Bain
CS2 was created for the Power PC processor which your old iMac obviously was.
Your new Mac with OSX 10.9.5 is an Intel Mac and no longer runs Power PC applications.
For several years after the transition from Power PC to Intel Apple had provided an emulator called Rosetta that allowed Intel Macs to run Power PC applications.
However, the last version of the Mac OS that had Rosetta was OSX 10.6.8 Snow Leopard.
Even if you could find a copy of OSX 10.6.8 it would be highly unlikely that it would ever install on a newer Mac due to different firmware versions.
Your only hope is to buy an older used Mac that can run OS 10.6.8 Snow Leopard or earlier.
Sorry, but that ship has sailed. -
I forgot the answers to the security questions and need it to buy things from the apple store in my new iPhone, how can I resolve it?
Thank youIf you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I have PS5 and need to get a camera raw update but when I try it says serial
I have PS5 and need to get a camera raw update but when I try it says serial # not valid, which of course it is a valid #.
Does Adobe not allow me to upgrade raw on older software?Take a look at this: http://support.apple.com/kb/HT4356
In the list of HP printers, it appears that your printer is supported as an airprint printer. -
I have a mac. Firefox prompts me to download updates, but when I authorize the download it looks as though it's starting, but never gets underway or finishes. How do I address this problem?
Try the alternate and easiest way by downloading
* getfirefox.com -
Hi, I have just brought a new laptop running windows 8 and have installed Firefox. My old laptop was running XP and I didn't have a problem running Firefox on it. I am trying to install Kindle for PC on my new laptop but I keep getting the message "this link needs to be opened with an application". I've never seen this message before on any web browser that I have used. I have "googled" the question and some suggestions are:
> reloading Firefox-no point I've just loaded it
> downloading through Internet Explorer-which I don't want to do as I want Firefox my browser of choice
> Some talk of changing profiles-which I haven't a clue about.
Any help in plain and simple English and assuming I have no prior knowledge (I'm a car driver rather than a mechanic) will be greatly appreciated.
Thanks in advanceI'm not familiar with downloads from the Windows 8 app store. Have you had problems with any other store downloads, or just this one? Is it an option to save the file?
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I went to the ICloud Control Panel 2.1 to enable iCloud photos, the area to put a ck mark is grayed out and won't let me enable it.
This is on my HP desktop Windows 7. I have iphone 5 and newset iPad that do fine on iCloud.
Please help me to get my iCloud photos enabled on my desktop.Hello,
You might not have the plugin for Firefox installed. Adobe has two different versions of Flash - one for Internet Explorer and another for Firefox. Internet Explorer uses ActiveX. You can check if Firefox has the plugin by going to:
* Tools > Add-ons > Plugins, or
* [Image: New Fx Menu] > Add-ons > Plugins
In Firefox, go to this link and Adobe should give you right correct installer:
* https://get.adobe.com/flashplayer/
If for whatever reason it is not choosing the correct OS for you, you can manually select Windows Vista and "Other Browsers" here:
* https://get.adobe.com/flashplayer/otherversions/ -
Is there a way to remove all of my contacts from the iCloud? My phone has my correct contacts list. When I sync with iCloud it pulls down 50+ contacts that I do not want. I went to iCloud to remove the unwanted contacts and it takes nearly 1 minute for each one. Another soluntion would be to make my phone contacts override my iCloud contacts?
Go to your Contacts on your Mac - if more than one pick the most accurate; delete any contacts you don't want. Select all the contacts, and from the File menu choose 'Export...'>'Export vCard'. Save the resultant file safely: it will be your 'master' list.
Now delete all the contacts from whichever device has the most in it. Sync with iCloud. If necessary repeat with different Macs. The result should be that the deletions sync to iCloud and in the end you finish up with empty Contacts lists everywhere.
Now you can import your saved file to one of your Macs. Make sure you import it under 'iCloud' not 'On My Mac'. Then it should propagate iCloud and any other devices. Keep the saved file at least until you are satisfied that all is in order. -
My computer popped up with an update from iTunes several days ago. I downloaded the update. When I went to open iTunes on my computer, it gives me the following error messages...
Missing MSVCR80.dll file.
Error 7 (Windows error 126)
I tried to download iTunes again from the website and repair the problem, to no avail. I've tried several times, but cannot get it to open. I have a Windows 7 machine. My iPhone 5 and iPad work fine and have not asked me to update. I've never had a problem with iTunes before. I hate to delete it entirely from my computer and start over. I'm afraid I'll lose all the music I have downloaded there. What do I do?Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
"cannot connect to itune store" this is the message that appear each time i tried to long in with my Apple ID
Hello Badejackson,
Thanks for using Apple Support Communities.
Please see the article below about how to troubleshoot this error message you are receiving:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Take care,
Alex H. -
MacBook Pro i5 with retina will not recognize WD Passport even though I successfully used it to transfer programs and files from my older MacBook ten days ago. It receives power from the USB, but when using Time Machine I receive the message that there is not an external device connected.
If the modem is also a router, either use the modem in bridge and run pppoe client on the TC.. that is assuming ADSL or similar eg vdsl. If it is cable service.. and the modem is a router, then bridge the TC.. go to internet page and select connect by ethernet and below that set connection sharing to bridge.
Please tell us more about the modem if the above gives you issues. -
Good morning, my photoshop stopped working, it gives error when started, what can it be?
This is the message that appears:
Unable to start the program it took a unexpected end of file
I hope answerCould not initialize Photoshop because an unexpected end-of-file was encountered. | Mylenium's Error Code Database
Mylenium -
Just updated my iphone. Now I can se I have two! iCloud accounts? One of them appears on my phone, and I have forgotten the password. When I try to add the other account, I get the message that this account is already added, but with the name of the first account where there is no available password. I have tried several times to reset the password, bun I don't get the information I need - I have no access to email. What can I do?
Hi, thanks for the suggestion. I have tried as you suggested, and when opening the "purchased" apps some have the icloud logo next to them, but I only have "OPEN" against "Find My iPhone". When opening it up, it goes through the same routine; needs to be updated before proceeding, and wouldn't update because I don't have IOS8.
Anything else I could try, or am I doomed!
All of your help is much appreciated, thanks -
when i open my i3tunes on my computer i get an error message telling me that iTunes has stopped working..the message is as follows...Microsoft Visual C runtime library Program C:\program files (86) iTunes\iTunes.exe R6025 -Pure virtual function call.. How do i fix this
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
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