Item Category Determination for a service order

Hello experts;
I have the following funny issue, When i try to create a service order my item category doesn't get determined properly: specifically when i fill in the product in the SAP GUI the item category field doesn't get populated automatically...funny thing is that i do the exact same thing in the Web UI the very same field Does get populated correctly!
The following are the customizations i have on SPRO: The all thing is copied from the standard but in the GUI the standard doesn't work either! and it does in the WEB UI. Any lights????
Trans Type:ZSVO
Desc:DSGi Service Order
Item CtgGroup:NORM Sales Item (Norm)                                                                                Item Category:ZRVS
Desc:DSGi Product
Alternative Category: SRVS     Desc:Product

I don't get it...
It's as simple as that: the item i'm adding in the service order has Ctg Group DIEN and it was correctly downloaded from R3. The Item Category Determination is as follow:
Trans Type: ZRVO
Desc: DSG T Service Order
Itm Ctg Group: DIEN Service w/ Delivery                                                                                Item Category: ZTVS     Service Sales Item
Where ZTVS is the copy of the item category SRVS (Standard) which for some reason if i put instead of the ZTVS doesn't work either!
What am i doing wrong?

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Neel,
Goto VOV4 and create new entry with
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Hi Lawrence Tam,
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Hi dear all.
I read already the discussions held around this subject, as I'm facing a similar problem for which I cannot find a solution.
I have the need to set up a ItCat determination for sales order ZPD.
The proposed ItCat must be <b>ZPDW</b>. However, for the NORM ItCat Group we have already a setup which cannot be changed.
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For that I believe that I'll have to play along with the Usage.
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there are 2 item categories for document type UB.One blank and one U.I want item category U to get populated while creating the Stock transfer order.How is it possible.

Hi,
Item category U has to be deleted form SAP Configuration.
Go to SPRO -> Material Management -.> Purchasing -> Purchase order -> Define document type
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Now the system will give Item category U by default for order type UB.
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Hi friends ,
I need to do a manual item category determination for the third party item ,as the material is not always a trading item, so the item category group is maintained as NORM in the material master and trying to change the Item category determination via VOV4
As I am looking to have the below combination
(ZZOR + NORM + + = TAN + TAS + TAB) the system triggers error message ...the key already exists but when I checked there was no assignment like this ...even I tried to change the item category manually to TAS in the sales order ....its not accepting.
The only way I could find is just deleting the existing entry ((ZZOR + NORM + + = TAN + TAP + TAQ+TANN) and making the changes as (ZZOR + NORM + + = TAN + TAS + TAB). Now I am able to change the item category to TAS manually in the sales order.
I dont think this as the right option.So pl let me know how cani go with this.
Thanks
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Hi
You are trying to make changes to the assignment related to the BOM.
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What is the use of usage in item category determination? pls give examples.
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Hi John,
Assign Item Categories
In this menu option, you can specify which item categories the system proposes during document processing for each sales document type and item category group. At the same time, you can specify additional item categories with which the system default can be overwritten. There is a maximum of three possible alternative item categories.
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sales document type
item category group
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item category usage
Note
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Recommendation
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When you define a new item category, you should specify for which sales document types an item category is proposed or which item category is possible for the materials represented by the item category group.
When you define a new item category group, you are to enhance the assignment of item categories to sales document types by this new item category group.
Actions
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Hai,
When I am trying to define the Item category determination for the quotation type I get the following error message
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To fill in the material number with item category u201CBu201D for Framework Order.

The use of framework orders (also referred to as blanket purchase orders) enables you to procure a variety of materials or services from a vendor up to a predefined maximum value (the value limit).
Instead of a specific delivery date, you specify a validity period for the order.
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The invoices are posted directly with reference to the purchase order, provided that the specified value limit is not exceeded. When the value limit of the PO is reached, or the validity period is exceeded, the system issues a warning message. It is possible to book the invoices, but these are blocked for payment.
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So with the Framework Order type (FO) and item category u201CBu201D you get the error that it is not allowed to fill in the material number with item category u201CBu201D.
Please suggest me the possible solution to fill in the material number with item category u201CBu201D for Framework Order.
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Dear All,
This is Chee Wee, i'm new to SD, i would like to seek for an advice for the topic related to Item Category in Sales Order.
We have a material "Mat005" define as "Stocked" Item category in MM03,
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Chee Wee

Dear Chee Wee,
Basically tem category will determine based on these key combination
Item category group(Material master)+Sales document type(We enter doc type in the creation initial screen)--->Item category
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As per your explanation
I hope In your case stock availability also one of the factor in the item category determination.This might have done some enhancement.
There are two item categories in your process one is "NoPo" --> No Auto Po creation and second one is "AuPO" --> AutoPo creation.
the system automatic changed to "NoPO", but when i change the order qty to 70, then i'm able to changed the itemcat to "AuPo"!!
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When you created sales order for 70 Qty, stock available only 60 so there is shortage of 10 Qty.now system needs to allow to create Auto PO to procure the shortage stock of 10 Qty, so system is allowing you to enter Yaupon item category.
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I hope this will help you,
Regards,
Murali.

Returnable Packing - Sales order maintainance / Item Category determination

Gurus,
I have question about returnable packing regarding sales order entry and item category determination
1) Sales order : Should we do entry of returnable packing in Sales Order as a regular item
Example : The material M1 - 100unites needs returnable packing materials PK1 5 unites.
Therefore in sales order it should be entered as below
M1 - 100unites
PK1 - 5unites
Please commnet.
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Please commnet.
Regards,
Ashish

Hi
Yes Ashish you need to enter the returnable as a separate item in the sales order
For qn no 2 the item categories of higher levelitems can be TAN and TAX
Sales document type + Item category group (LEIH) + Usage (PACK) + Higher lever item Cat (blank) =TAL
Sales document type + Item category group (LEIH) + Usage (PACK) + Higher lever item Cat (TAN) =TAL
Sales document type + Item category group (LEIH) + Usage (PACK) + Higher lever item Cat (TAX)=TAL
Note returnable packing items are creates as a separate materials with material type as LEIH and item category group as LEIH
How to bring back the returnable packaging stocks to your plant
Creating a Returnable Packaging Pick-Up
Create a sales order using order type LA /AT.
Enter the required data on the customer, the returnable packaging, and the plant to which the materials are to be returned.
Enter all other relevant data and save the order.
Create a returns delivery for the sales order when the materials reach your company.
The system proposes delivery type LR automatically. The transaction is completed by the goods receipt posting which initiates a transfer posting from the customer's special stock to your plant stock.
Regards
Raja

User Exits for Item Category Determination based on Item Category Usage

Hi Gurus,
If I need to create a new item category usage code and perform item category determination using the new item category usage code, is there a user exit or function module which is able to perform this?
Thanks & Regards

Hi Lawrence Tam,
If you are going to create a new item category usage to determine an item category, you need to add a new line in transaction VOV4 for the new combination of sales document type + Item Cat. group + usage + high leve item cat. to determine the item category.
Thanks in advance,
Mariano.

Item Category determination in Sales Order

Hi
How to know, how item category determined in Sales Order. Is there any analysis available in Sales Order level, similar to output or text determination.
Problem here is in a particular sales order, item category is different compared to configuration. Nothing is recorded in change log. How to know, whether system determined this item category or user changed manually.
Regards
Uma

Hi
Problem here is in a particular sales order, item category is
different compared to configuration
I cant take this arguement
Sales order item cate will picked via the config maintained in VOV4
item category is different compared to configuration
Configuration someone might have changed after that sales order created
Nothing is recorded in change log. How to know,
whether system
determined this item category or user changed manually.
During order creation if you are inputting the allowed manual item category manually in salesorder then that is not a change
Hence it doesnot get recorded (VA01 T code)
During order creation a default item cate gets determined if you chnge that to manual, then that is also not a change
Hence it also doesnot get recorded (VA01 T code)
But in VA02 if you change the item category manually then it is recorded in change log
No item category determination analysis is available in standard and not reqd too
In your case only this could have happened
Configuration someone might have changed after that sales order created
Regards
Raja

Item Category Determination for a service order

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